walked themarketplacesmiled atsomeoneMade acustomersmilewitnessed/createda story of themonthmoment andshared ita child lovedbeing here somuch thatthey criedwhen they leftforgavefineswhenneededmade a taxappointmentfor customerwhen CTCwas busyhelped acustomerfaxgrabbed awheelchair/cart fromthe stairwellfor customerfound thesizzler titlethe customerwas lookingforissued anewlibrarycardfinisheda listreporthelped acustomerwithdownloadshelpedsomeoneat 24Lshared acustomercompliment for acoworker/branchstayed updated ontrainings andprocedures-reviewed themwhen it was slowcustomerchecked outsomething irecommendedhelped acustomerscan anemailansweredcurbsideplaced anILL requestfor acustomergave arecommendationto a customerreceived acustomercomplimenthelped acustomerregister for anevent when ISwas busyprintedtax formsforcustomerwalked themarketplacesmiled atsomeoneMade acustomersmilewitnessed/createda story of themonthmoment andshared ita child lovedbeing here somuch thatthey criedwhen they leftforgavefineswhenneededmade a taxappointmentfor customerwhen CTCwas busyhelped acustomerfaxgrabbed awheelchair/cart fromthe stairwellfor customerfound thesizzler titlethe customerwas lookingforissued anewlibrarycardfinisheda listreporthelped acustomerwithdownloadshelpedsomeoneat 24Lshared acustomercompliment for acoworker/branchstayed updated ontrainings andprocedures-reviewed themwhen it was slowcustomerchecked outsomething irecommendedhelped acustomerscan anemailansweredcurbsideplaced anILL requestfor acustomergave arecommendationto a customerreceived acustomercomplimenthelped acustomerregister for anevent when ISwas busyprintedtax formsforcustomer

Customer service bingo-Circ Style - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. walked the marketplace
  2. smiled at someone
  3. Made a customer smile
  4. witnessed/created a story of the month moment and shared it
  5. a child loved being here so much that they cried when they left
  6. forgave fines when needed
  7. made a tax appointment for customer when CTC was busy
  8. helped a customer fax
  9. grabbed a wheelchair /cart from the stairwell for customer
  10. found the sizzler title the customer was looking for
  11. issued a new library card
  12. finished a list report
  13. helped a customer with downloads
  14. helped someone at 24L
  15. shared a customer compliment for a coworker/branch
  16. stayed updated on trainings and procedures-reviewed them when it was slow
  17. customer checked out something i recommended
  18. helped a customer scan an email
  19. answered curbside
  20. placed an ILL request for a customer
  21. gave a recommendation to a customer
  22. received a customer compliment
  23. helped a customer register for an event when IS was busy
  24. printed tax forms for customer