forgavefineswhenneededmade a taxappointmentfor customerwhen CTCwas busywitnessed/createda story of themonthmoment andshared ithelped acustomerfaxsmiled atsomeoneshared acustomercompliment for acoworker/branchissued anewlibrarycardprintedtax formsforcustomerfinisheda listreportansweredcurbsideMade acustomersmilegave arecommendationto a customergrabbed awheelchair/cart fromthe stairwellfor customerplaced anILL requestfor acustomerhelped acustomerregister for anevent when ISwas busya child lovedbeing here somuch thatthey criedwhen they leftstayed updated ontrainings andprocedures-reviewed themwhen it was slowwalked themarketplacecustomerchecked outsomething irecommendedhelpedsomeoneat 24Lhelped acustomerscan anemailhelped acustomerwithdownloadsfound thesizzler titlethe customerwas lookingforreceived acustomercomplimentforgavefineswhenneededmade a taxappointmentfor customerwhen CTCwas busywitnessed/createda story of themonthmoment andshared ithelped acustomerfaxsmiled atsomeoneshared acustomercompliment for acoworker/branchissued anewlibrarycardprintedtax formsforcustomerfinisheda listreportansweredcurbsideMade acustomersmilegave arecommendationto a customergrabbed awheelchair/cart fromthe stairwellfor customerplaced anILL requestfor acustomerhelped acustomerregister for anevent when ISwas busya child lovedbeing here somuch thatthey criedwhen they leftstayed updated ontrainings andprocedures-reviewed themwhen it was slowwalked themarketplacecustomerchecked outsomething irecommendedhelpedsomeoneat 24Lhelped acustomerscan anemailhelped acustomerwithdownloadsfound thesizzler titlethe customerwas lookingforreceived acustomercompliment

Customer service bingo-Circ Style - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. forgave fines when needed
  2. made a tax appointment for customer when CTC was busy
  3. witnessed/created a story of the month moment and shared it
  4. helped a customer fax
  5. smiled at someone
  6. shared a customer compliment for a coworker/branch
  7. issued a new library card
  8. printed tax forms for customer
  9. finished a list report
  10. answered curbside
  11. Made a customer smile
  12. gave a recommendation to a customer
  13. grabbed a wheelchair /cart from the stairwell for customer
  14. placed an ILL request for a customer
  15. helped a customer register for an event when IS was busy
  16. a child loved being here so much that they cried when they left
  17. stayed updated on trainings and procedures-reviewed them when it was slow
  18. walked the marketplace
  19. customer checked out something i recommended
  20. helped someone at 24L
  21. helped a customer scan an email
  22. helped a customer with downloads
  23. found the sizzler title the customer was looking for
  24. received a customer compliment