placed anILL requestfor acustomerprintedtax formsforcustomermade a taxappointmentfor customerwhen CTCwas busyshared acustomercompliment for acoworker/branchreceived acustomercomplimentfinisheda listreportissued anewlibrarycardhelped acustomerregister for anevent when ISwas busywitnessed/createda story of themonthmoment andshared itcustomerchecked outsomething irecommendedforgavefineswhenneededgrabbed awheelchair/cart fromthe stairwellfor customerstayed updated ontrainings andprocedures-reviewed themwhen it was slowfound thesizzler titlethe customerwas lookingforwalked themarketplacesmiled atsomeonehelpedsomeoneat 24LMade acustomersmilehelped acustomerscan anemailhelped acustomerfaxhelped acustomerwithdownloadsansweredcurbsidea child lovedbeing here somuch thatthey criedwhen they leftgave arecommendationto a customerplaced anILL requestfor acustomerprintedtax formsforcustomermade a taxappointmentfor customerwhen CTCwas busyshared acustomercompliment for acoworker/branchreceived acustomercomplimentfinisheda listreportissued anewlibrarycardhelped acustomerregister for anevent when ISwas busywitnessed/createda story of themonthmoment andshared itcustomerchecked outsomething irecommendedforgavefineswhenneededgrabbed awheelchair/cart fromthe stairwellfor customerstayed updated ontrainings andprocedures-reviewed themwhen it was slowfound thesizzler titlethe customerwas lookingforwalked themarketplacesmiled atsomeonehelpedsomeoneat 24LMade acustomersmilehelped acustomerscan anemailhelped acustomerfaxhelped acustomerwithdownloadsansweredcurbsidea child lovedbeing here somuch thatthey criedwhen they leftgave arecommendationto a customer

Customer service bingo-Circ Style - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. placed an ILL request for a customer
  2. printed tax forms for customer
  3. made a tax appointment for customer when CTC was busy
  4. shared a customer compliment for a coworker/branch
  5. received a customer compliment
  6. finished a list report
  7. issued a new library card
  8. helped a customer register for an event when IS was busy
  9. witnessed/created a story of the month moment and shared it
  10. customer checked out something i recommended
  11. forgave fines when needed
  12. grabbed a wheelchair /cart from the stairwell for customer
  13. stayed updated on trainings and procedures-reviewed them when it was slow
  14. found the sizzler title the customer was looking for
  15. walked the marketplace
  16. smiled at someone
  17. helped someone at 24L
  18. Made a customer smile
  19. helped a customer scan an email
  20. helped a customer fax
  21. helped a customer with downloads
  22. answered curbside
  23. a child loved being here so much that they cried when they left
  24. gave a recommendation to a customer