issued anewlibrarycardfound thesizzler titlethe customerwas lookingforcustomerchecked outsomething irecommendedstayed updated ontrainings andprocedures-reviewed themwhen it was slowfinisheda listreportreceived acustomercomplimenthelped acustomerwithdownloadsa child lovedbeing here somuch thatthey criedwhen they leftwalked themarketplacehelpedsomeoneat 24Lhelped acustomerfaxhelped acustomerregister for anevent when ISwas busyhelped acustomerscan anemailgrabbed awheelchair/cart fromthe stairwellfor customerwitnessed/createda story of themonthmoment andshared itMade acustomersmileshared acustomercompliment for acoworker/branchprintedtax formsforcustomersmiled atsomeonegave arecommendationto a customeransweredcurbsidemade a taxappointmentfor customerwhen CTCwas busyforgavefineswhenneededplaced anILL requestfor acustomerissued anewlibrarycardfound thesizzler titlethe customerwas lookingforcustomerchecked outsomething irecommendedstayed updated ontrainings andprocedures-reviewed themwhen it was slowfinisheda listreportreceived acustomercomplimenthelped acustomerwithdownloadsa child lovedbeing here somuch thatthey criedwhen they leftwalked themarketplacehelpedsomeoneat 24Lhelped acustomerfaxhelped acustomerregister for anevent when ISwas busyhelped acustomerscan anemailgrabbed awheelchair/cart fromthe stairwellfor customerwitnessed/createda story of themonthmoment andshared itMade acustomersmileshared acustomercompliment for acoworker/branchprintedtax formsforcustomersmiled atsomeonegave arecommendationto a customeransweredcurbsidemade a taxappointmentfor customerwhen CTCwas busyforgavefineswhenneededplaced anILL requestfor acustomer

Customer service bingo-Circ Style - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. issued a new library card
  2. found the sizzler title the customer was looking for
  3. customer checked out something i recommended
  4. stayed updated on trainings and procedures-reviewed them when it was slow
  5. finished a list report
  6. received a customer compliment
  7. helped a customer with downloads
  8. a child loved being here so much that they cried when they left
  9. walked the marketplace
  10. helped someone at 24L
  11. helped a customer fax
  12. helped a customer register for an event when IS was busy
  13. helped a customer scan an email
  14. grabbed a wheelchair /cart from the stairwell for customer
  15. witnessed/created a story of the month moment and shared it
  16. Made a customer smile
  17. shared a customer compliment for a coworker/branch
  18. printed tax forms for customer
  19. smiled at someone
  20. gave a recommendation to a customer
  21. answered curbside
  22. made a tax appointment for customer when CTC was busy
  23. forgave fines when needed
  24. placed an ILL request for a customer