DeclarationpagesStateaddEAWUpdateCertificateCallAttendP&CHuddleERM-14WaiveraddShare apicture ofyourpet/familyRecommenda New KCSarticleFinalauditcallAdditionalInsuredDeescalatea clientAuditPaymentplanSubmita pactentryCreditcardpaymentAnswer aquestionin a chatEndorsementpagesWrite a noteofappreciationto a teammate90%QAScore5consecutivedays ofperfectattendanceUseLanguageLineShare amotivationalquote withthe team1- 30calldayEstimatedAudit CallDeclarationpagesStateaddEAWUpdateCertificateCallAttendP&CHuddleERM-14WaiveraddShare apicture ofyourpet/familyRecommenda New KCSarticleFinalauditcallAdditionalInsuredDeescalatea clientAuditPaymentplanSubmita pactentryCreditcardpaymentAnswer aquestionin a chatEndorsementpagesWrite a noteofappreciationto a teammate90%QAScore5consecutivedays ofperfectattendanceUseLanguageLineShare amotivationalquote withthe team1- 30calldayEstimatedAudit Call

P&C Service Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
G
4
I
5
I
6
N
7
O
8
O
9
N
10
O
11
B
12
N
13
G
14
G
15
O
16
I
17
B
18
G
19
I
20
B
21
O
22
I
23
N
24
B
  1. G-Declaration pages
  2. B-State add
  3. G-EAW Update
  4. I-Certificate Call
  5. I-Attend P&C Huddle
  6. N-ERM-14
  7. O-Waiver add
  8. O-Share a picture of your pet/family
  9. N-Recommend a New KCS article
  10. O-Final audit call
  11. B-Additional Insured
  12. N-Deescalate a client
  13. G-Audit Payment plan
  14. G-Submit a pact entry
  15. O-Credit card payment
  16. I-Answer a question in a chat
  17. B-Endorsement pages
  18. G-Write a note of appreciation to a team mate
  19. I-90% QA Score
  20. B-5 consecutive days of perfect attendance
  21. O-Use Language Line
  22. I-Share a motivational quote with the team
  23. N-1- 30 call day
  24. B-Estimated Audit Call