AttendP&CHuddleWrite a noteofappreciationto a teammateWaiveraddStateaddEstimatedAudit CallCreditcardpaymentFinalauditcallERM-14Share amotivationalquote withthe team5consecutivedays ofperfectattendanceDeescalatea clientUseLanguageLineCertificateCallRecommenda New KCSarticle1- 30calldayAuditPaymentplanEAWUpdateAdditionalInsuredShare apicture ofyourpet/family90%QAScoreEndorsementpagesAnswer aquestionin a chatDeclarationpagesSubmita pactentryAttendP&CHuddleWrite a noteofappreciationto a teammateWaiveraddStateaddEstimatedAudit CallCreditcardpaymentFinalauditcallERM-14Share amotivationalquote withthe team5consecutivedays ofperfectattendanceDeescalatea clientUseLanguageLineCertificateCallRecommenda New KCSarticle1- 30calldayAuditPaymentplanEAWUpdateAdditionalInsuredShare apicture ofyourpet/family90%QAScoreEndorsementpagesAnswer aquestionin a chatDeclarationpagesSubmita pactentry

P&C Service Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
O
4
B
5
B
6
O
7
O
8
N
9
I
10
B
11
N
12
O
13
I
14
N
15
N
16
G
17
G
18
B
19
O
20
I
21
B
22
I
23
G
24
G
  1. I-Attend P&C Huddle
  2. G-Write a note of appreciation to a team mate
  3. O-Waiver add
  4. B-State add
  5. B-Estimated Audit Call
  6. O-Credit card payment
  7. O-Final audit call
  8. N-ERM-14
  9. I-Share a motivational quote with the team
  10. B-5 consecutive days of perfect attendance
  11. N-Deescalate a client
  12. O-Use Language Line
  13. I-Certificate Call
  14. N-Recommend a New KCS article
  15. N-1- 30 call day
  16. G-Audit Payment plan
  17. G-EAW Update
  18. B-Additional Insured
  19. O-Share a picture of your pet/family
  20. I-90% QA Score
  21. B-Endorsement pages
  22. I-Answer a question in a chat
  23. G-Declaration pages
  24. G-Submit a pact entry