ERM-14DeclarationpagesShare apicture ofyourpet/familyEAWUpdate5consecutivedays ofperfectattendanceAnswer aquestionin a chatWaiveraddSubmita pactentryCertificateCallStateaddWrite a noteofappreciationto a teammateRecommenda New KCSarticleDeescalatea clientUseLanguageLineCreditcardpaymentEndorsementpagesAuditPaymentplanAdditionalInsured1- 30callday90%QAScoreFinalauditcallShare amotivationalquote withthe teamAttendP&CHuddleEstimatedAudit CallERM-14DeclarationpagesShare apicture ofyourpet/familyEAWUpdate5consecutivedays ofperfectattendanceAnswer aquestionin a chatWaiveraddSubmita pactentryCertificateCallStateaddWrite a noteofappreciationto a teammateRecommenda New KCSarticleDeescalatea clientUseLanguageLineCreditcardpaymentEndorsementpagesAuditPaymentplanAdditionalInsured1- 30callday90%QAScoreFinalauditcallShare amotivationalquote withthe teamAttendP&CHuddleEstimatedAudit Call

P&C Service Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
O
4
G
5
B
6
I
7
O
8
G
9
I
10
B
11
G
12
N
13
N
14
O
15
O
16
B
17
G
18
B
19
N
20
I
21
O
22
I
23
I
24
B
  1. N-ERM-14
  2. G-Declaration pages
  3. O-Share a picture of your pet/family
  4. G-EAW Update
  5. B-5 consecutive days of perfect attendance
  6. I-Answer a question in a chat
  7. O-Waiver add
  8. G-Submit a pact entry
  9. I-Certificate Call
  10. B-State add
  11. G-Write a note of appreciation to a team mate
  12. N-Recommend a New KCS article
  13. N-Deescalate a client
  14. O-Use Language Line
  15. O-Credit card payment
  16. B-Endorsement pages
  17. G-Audit Payment plan
  18. B-Additional Insured
  19. N-1- 30 call day
  20. I-90% QA Score
  21. O-Final audit call
  22. I-Share a motivational quote with the team
  23. I-Attend P&C Huddle
  24. B-Estimated Audit Call