EAWUpdateWrite a noteofappreciationto a teammate1- 30calldayShare apicture ofyourpet/familySubmita pactentryStateaddUseLanguageLineCertificateCallAnswer aquestionin a chatAttendP&CHuddleDeclarationpages5consecutivedays ofperfectattendanceAuditPaymentplanFinalauditcallEstimatedAudit CallEndorsementpagesShare amotivationalquote withthe teamAdditionalInsuredCreditcardpaymentDeescalatea clientERM-1490%QAScoreWaiveraddRecommenda New KCSarticleEAWUpdateWrite a noteofappreciationto a teammate1- 30calldayShare apicture ofyourpet/familySubmita pactentryStateaddUseLanguageLineCertificateCallAnswer aquestionin a chatAttendP&CHuddleDeclarationpages5consecutivedays ofperfectattendanceAuditPaymentplanFinalauditcallEstimatedAudit CallEndorsementpagesShare amotivationalquote withthe teamAdditionalInsuredCreditcardpaymentDeescalatea clientERM-1490%QAScoreWaiveraddRecommenda New KCSarticle

P&C Service Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
N
4
O
5
G
6
B
7
O
8
I
9
I
10
I
11
G
12
B
13
G
14
O
15
B
16
B
17
I
18
B
19
O
20
N
21
N
22
I
23
O
24
N
  1. G-EAW Update
  2. G-Write a note of appreciation to a team mate
  3. N-1- 30 call day
  4. O-Share a picture of your pet/family
  5. G-Submit a pact entry
  6. B-State add
  7. O-Use Language Line
  8. I-Certificate Call
  9. I-Answer a question in a chat
  10. I-Attend P&C Huddle
  11. G-Declaration pages
  12. B-5 consecutive days of perfect attendance
  13. G-Audit Payment plan
  14. O-Final audit call
  15. B-Estimated Audit Call
  16. B-Endorsement pages
  17. I-Share a motivational quote with the team
  18. B-Additional Insured
  19. O-Credit card payment
  20. N-Deescalate a client
  21. N-ERM-14
  22. I-90% QA Score
  23. O-Waiver add
  24. N-Recommend a New KCS article