Recommenda New KCSarticleAnswer aquestionin a chatERM-14EstimatedAudit CallDeescalatea clientWaiveraddFinalauditcallAdditionalInsured1- 30calldayEAWUpdateShare amotivationalquote withthe teamSubmita pactentryStateaddWrite a noteofappreciationto a teammateDeclarationpagesAuditPaymentplanCreditcardpaymentShare apicture ofyourpet/family5consecutivedays ofperfectattendanceUseLanguageLineEndorsementpagesCertificateCallAttendP&CHuddle90%QAScoreRecommenda New KCSarticleAnswer aquestionin a chatERM-14EstimatedAudit CallDeescalatea clientWaiveraddFinalauditcallAdditionalInsured1- 30calldayEAWUpdateShare amotivationalquote withthe teamSubmita pactentryStateaddWrite a noteofappreciationto a teammateDeclarationpagesAuditPaymentplanCreditcardpaymentShare apicture ofyourpet/family5consecutivedays ofperfectattendanceUseLanguageLineEndorsementpagesCertificateCallAttendP&CHuddle90%QAScore

P&C Service Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
N
4
B
5
N
6
O
7
O
8
B
9
N
10
G
11
I
12
G
13
B
14
G
15
G
16
G
17
O
18
O
19
B
20
O
21
B
22
I
23
I
24
I
  1. N-Recommend a New KCS article
  2. I-Answer a question in a chat
  3. N-ERM-14
  4. B-Estimated Audit Call
  5. N-Deescalate a client
  6. O-Waiver add
  7. O-Final audit call
  8. B-Additional Insured
  9. N-1- 30 call day
  10. G-EAW Update
  11. I-Share a motivational quote with the team
  12. G-Submit a pact entry
  13. B-State add
  14. G-Write a note of appreciation to a team mate
  15. G-Declaration pages
  16. G-Audit Payment plan
  17. O-Credit card payment
  18. O-Share a picture of your pet/family
  19. B-5 consecutive days of perfect attendance
  20. O-Use Language Line
  21. B-Endorsement pages
  22. I-Certificate Call
  23. I-Attend P&C Huddle
  24. I-90% QA Score