Audit Payment plan Use Language Line Share a motivational quote with the team Certificate Call Credit card payment Submit a pact entry State add Attend P&C Huddle Deescalate a client Declaration pages 1- 30 call day Share a picture of your pet/family Write a note of appreciation to a team mate 90% QA Score ERM- 14 Answer a question in a chat 5 consecutive days of perfect attendance Estimated Audit Call Waiver add EAW Update Recommend a New KCS article Endorsement pages Final audit call Additional Insured Audit Payment plan Use Language Line Share a motivational quote with the team Certificate Call Credit card payment Submit a pact entry State add Attend P&C Huddle Deescalate a client Declaration pages 1- 30 call day Share a picture of your pet/family Write a note of appreciation to a team mate 90% QA Score ERM- 14 Answer a question in a chat 5 consecutive days of perfect attendance Estimated Audit Call Waiver add EAW Update Recommend a New KCS article Endorsement pages Final audit call Additional Insured
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Audit Payment plan
O-Use Language Line
I-Share a motivational quote with the team
I-Certificate Call
O-Credit card payment
G-Submit a pact entry
B-State add
I-Attend P&C Huddle
N-Deescalate a client
G-Declaration pages
N-1- 30 call day
O-Share a picture of your pet/family
G-Write a note of appreciation to a team mate
I-90% QA Score
N-ERM-14
I-Answer a question in a chat
B-5 consecutive days of perfect attendance
B-Estimated Audit Call
O-Waiver add
G-EAW Update
N-Recommend a New KCS article
B-Endorsement pages
O-Final audit call
B-Additional Insured