1- 30calldayWrite a noteofappreciationto a teammateAttendP&CHuddleCreditcardpaymentEAWUpdateSubmita pactentryDeescalatea clientShare amotivationalquote withthe teamAdditionalInsuredUseLanguageLineFinalauditcallWaiveraddEstimatedAudit CallCertificateCallDeclarationpagesAuditPaymentplan90%QAScoreAnswer aquestionin a chatStateaddShare apicture ofyourpet/familyERM-14EndorsementpagesRecommenda New KCSarticle5consecutivedays ofperfectattendance1- 30calldayWrite a noteofappreciationto a teammateAttendP&CHuddleCreditcardpaymentEAWUpdateSubmita pactentryDeescalatea clientShare amotivationalquote withthe teamAdditionalInsuredUseLanguageLineFinalauditcallWaiveraddEstimatedAudit CallCertificateCallDeclarationpagesAuditPaymentplan90%QAScoreAnswer aquestionin a chatStateaddShare apicture ofyourpet/familyERM-14EndorsementpagesRecommenda New KCSarticle5consecutivedays ofperfectattendance

P&C Service Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
I
4
O
5
G
6
G
7
N
8
I
9
B
10
O
11
O
12
O
13
B
14
I
15
G
16
G
17
I
18
I
19
B
20
O
21
N
22
B
23
N
24
B
  1. N-1- 30 call day
  2. G-Write a note of appreciation to a team mate
  3. I-Attend P&C Huddle
  4. O-Credit card payment
  5. G-EAW Update
  6. G-Submit a pact entry
  7. N-Deescalate a client
  8. I-Share a motivational quote with the team
  9. B-Additional Insured
  10. O-Use Language Line
  11. O-Final audit call
  12. O-Waiver add
  13. B-Estimated Audit Call
  14. I-Certificate Call
  15. G-Declaration pages
  16. G-Audit Payment plan
  17. I-90% QA Score
  18. I-Answer a question in a chat
  19. B-State add
  20. O-Share a picture of your pet/family
  21. N-ERM-14
  22. B-Endorsement pages
  23. N-Recommend a New KCS article
  24. B-5 consecutive days of perfect attendance