90%QAScoreAuditPaymentplanWaiveraddAdditionalInsuredRecommenda New KCSarticleDeescalatea clientWrite a noteofappreciationto a teammateAnswer aquestionin a chatCertificateCall5consecutivedays ofperfectattendanceShare apicture ofyourpet/familyEAWUpdateFinalauditcallEstimatedAudit Call1- 30calldayStateaddDeclarationpagesERM-14UseLanguageLineCreditcardpaymentEndorsementpagesSubmita pactentryShare amotivationalquote withthe teamAttendP&CHuddle90%QAScoreAuditPaymentplanWaiveraddAdditionalInsuredRecommenda New KCSarticleDeescalatea clientWrite a noteofappreciationto a teammateAnswer aquestionin a chatCertificateCall5consecutivedays ofperfectattendanceShare apicture ofyourpet/familyEAWUpdateFinalauditcallEstimatedAudit Call1- 30calldayStateaddDeclarationpagesERM-14UseLanguageLineCreditcardpaymentEndorsementpagesSubmita pactentryShare amotivationalquote withthe teamAttendP&CHuddle

P&C Service Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
O
4
B
5
N
6
N
7
G
8
I
9
I
10
B
11
O
12
G
13
O
14
B
15
N
16
B
17
G
18
N
19
O
20
O
21
B
22
G
23
I
24
I
  1. I-90% QA Score
  2. G-Audit Payment plan
  3. O-Waiver add
  4. B-Additional Insured
  5. N-Recommend a New KCS article
  6. N-Deescalate a client
  7. G-Write a note of appreciation to a team mate
  8. I-Answer a question in a chat
  9. I-Certificate Call
  10. B-5 consecutive days of perfect attendance
  11. O-Share a picture of your pet/family
  12. G-EAW Update
  13. O-Final audit call
  14. B-Estimated Audit Call
  15. N-1- 30 call day
  16. B-State add
  17. G-Declaration pages
  18. N-ERM-14
  19. O-Use Language Line
  20. O-Credit card payment
  21. B-Endorsement pages
  22. G-Submit a pact entry
  23. I-Share a motivational quote with the team
  24. I-Attend P&C Huddle