FinalauditcallEndorsementpages1- 30calldayEAWUpdateRecommenda New KCSarticleAttendP&CHuddle5consecutivedays ofperfectattendanceERM-14UseLanguageLineSubmita pactentryAuditPaymentplanStateaddWaiveraddCertificateCallCreditcardpaymentDeescalatea clientAdditionalInsuredEstimatedAudit CallShare amotivationalquote withthe teamDeclarationpages90%QAScoreWrite a noteofappreciationto a teammateShare apicture ofyourpet/familyAnswer aquestionin a chatFinalauditcallEndorsementpages1- 30calldayEAWUpdateRecommenda New KCSarticleAttendP&CHuddle5consecutivedays ofperfectattendanceERM-14UseLanguageLineSubmita pactentryAuditPaymentplanStateaddWaiveraddCertificateCallCreditcardpaymentDeescalatea clientAdditionalInsuredEstimatedAudit CallShare amotivationalquote withthe teamDeclarationpages90%QAScoreWrite a noteofappreciationto a teammateShare apicture ofyourpet/familyAnswer aquestionin a chat

P&C Service Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
N
4
G
5
N
6
I
7
B
8
N
9
O
10
G
11
G
12
B
13
O
14
I
15
O
16
N
17
B
18
B
19
I
20
G
21
I
22
G
23
O
24
I
  1. O-Final audit call
  2. B-Endorsement pages
  3. N-1- 30 call day
  4. G-EAW Update
  5. N-Recommend a New KCS article
  6. I-Attend P&C Huddle
  7. B-5 consecutive days of perfect attendance
  8. N-ERM-14
  9. O-Use Language Line
  10. G-Submit a pact entry
  11. G-Audit Payment plan
  12. B-State add
  13. O-Waiver add
  14. I-Certificate Call
  15. O-Credit card payment
  16. N-Deescalate a client
  17. B-Additional Insured
  18. B-Estimated Audit Call
  19. I-Share a motivational quote with the team
  20. G-Declaration pages
  21. I-90% QA Score
  22. G-Write a note of appreciation to a team mate
  23. O-Share a picture of your pet/family
  24. I-Answer a question in a chat