FinalauditcallCertificateCallCreditcardpayment5consecutivedays ofperfectattendanceEstimatedAudit CallEndorsementpagesShare apicture ofyourpet/familyRecommenda New KCSarticleWrite a noteofappreciationto a teammateEAWUpdateERM-14UseLanguageLine90%QAScoreAdditionalInsuredShare amotivationalquote withthe team1- 30calldaySubmita pactentryDeescalatea clientWaiveraddStateaddAnswer aquestionin a chatAttendP&CHuddleAuditPaymentplanDeclarationpagesFinalauditcallCertificateCallCreditcardpayment5consecutivedays ofperfectattendanceEstimatedAudit CallEndorsementpagesShare apicture ofyourpet/familyRecommenda New KCSarticleWrite a noteofappreciationto a teammateEAWUpdateERM-14UseLanguageLine90%QAScoreAdditionalInsuredShare amotivationalquote withthe team1- 30calldaySubmita pactentryDeescalatea clientWaiveraddStateaddAnswer aquestionin a chatAttendP&CHuddleAuditPaymentplanDeclarationpages

P&C Service Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
O
4
B
5
B
6
B
7
O
8
N
9
G
10
G
11
N
12
O
13
I
14
B
15
I
16
N
17
G
18
N
19
O
20
B
21
I
22
I
23
G
24
G
  1. O-Final audit call
  2. I-Certificate Call
  3. O-Credit card payment
  4. B-5 consecutive days of perfect attendance
  5. B-Estimated Audit Call
  6. B-Endorsement pages
  7. O-Share a picture of your pet/family
  8. N-Recommend a New KCS article
  9. G-Write a note of appreciation to a team mate
  10. G-EAW Update
  11. N-ERM-14
  12. O-Use Language Line
  13. I-90% QA Score
  14. B-Additional Insured
  15. I-Share a motivational quote with the team
  16. N-1- 30 call day
  17. G-Submit a pact entry
  18. N-Deescalate a client
  19. O-Waiver add
  20. B-State add
  21. I-Answer a question in a chat
  22. I-Attend P&C Huddle
  23. G-Audit Payment plan
  24. G-Declaration pages