Submita pactentryWaiveraddFinalauditcallShare apicture ofyourpet/familyShare amotivationalquote withthe team90%QAScoreEstimatedAudit CallDeescalatea clientDeclarationpagesERM-14Endorsementpages1- 30calldayCreditcardpayment5consecutivedays ofperfectattendanceAnswer aquestionin a chatRecommenda New KCSarticleAdditionalInsuredEAWUpdateWrite a noteofappreciationto a teammateUseLanguageLineAuditPaymentplanAttendP&CHuddleCertificateCallStateaddSubmita pactentryWaiveraddFinalauditcallShare apicture ofyourpet/familyShare amotivationalquote withthe team90%QAScoreEstimatedAudit CallDeescalatea clientDeclarationpagesERM-14Endorsementpages1- 30calldayCreditcardpayment5consecutivedays ofperfectattendanceAnswer aquestionin a chatRecommenda New KCSarticleAdditionalInsuredEAWUpdateWrite a noteofappreciationto a teammateUseLanguageLineAuditPaymentplanAttendP&CHuddleCertificateCallStateadd

P&C Service Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
O
4
O
5
I
6
I
7
B
8
N
9
G
10
N
11
B
12
N
13
O
14
B
15
I
16
N
17
B
18
G
19
G
20
O
21
G
22
I
23
I
24
B
  1. G-Submit a pact entry
  2. O-Waiver add
  3. O-Final audit call
  4. O-Share a picture of your pet/family
  5. I-Share a motivational quote with the team
  6. I-90% QA Score
  7. B-Estimated Audit Call
  8. N-Deescalate a client
  9. G-Declaration pages
  10. N-ERM-14
  11. B-Endorsement pages
  12. N-1- 30 call day
  13. O-Credit card payment
  14. B-5 consecutive days of perfect attendance
  15. I-Answer a question in a chat
  16. N-Recommend a New KCS article
  17. B-Additional Insured
  18. G-EAW Update
  19. G-Write a note of appreciation to a team mate
  20. O-Use Language Line
  21. G-Audit Payment plan
  22. I-Attend P&C Huddle
  23. I-Certificate Call
  24. B-State add