ERM-14AttendP&CHuddle90%QAScoreCertificateCallUseLanguageLineDeescalatea clientEndorsementpagesWrite a noteofappreciationto a teammateSubmita pactentryRecommenda New KCSarticleAnswer aquestionin a chat1- 30callday5consecutivedays ofperfectattendanceAuditPaymentplanEAWUpdateCreditcardpaymentShare amotivationalquote withthe teamEstimatedAudit CallWaiveraddDeclarationpagesFinalauditcallAdditionalInsuredStateaddShare apicture ofyourpet/familyERM-14AttendP&CHuddle90%QAScoreCertificateCallUseLanguageLineDeescalatea clientEndorsementpagesWrite a noteofappreciationto a teammateSubmita pactentryRecommenda New KCSarticleAnswer aquestionin a chat1- 30callday5consecutivedays ofperfectattendanceAuditPaymentplanEAWUpdateCreditcardpaymentShare amotivationalquote withthe teamEstimatedAudit CallWaiveraddDeclarationpagesFinalauditcallAdditionalInsuredStateaddShare apicture ofyourpet/family

P&C Service Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
I
4
I
5
O
6
N
7
B
8
G
9
G
10
N
11
I
12
N
13
B
14
G
15
G
16
O
17
I
18
B
19
O
20
G
21
O
22
B
23
B
24
O
  1. N-ERM-14
  2. I-Attend P&C Huddle
  3. I-90% QA Score
  4. I-Certificate Call
  5. O-Use Language Line
  6. N-Deescalate a client
  7. B-Endorsement pages
  8. G-Write a note of appreciation to a team mate
  9. G-Submit a pact entry
  10. N-Recommend a New KCS article
  11. I-Answer a question in a chat
  12. N-1- 30 call day
  13. B-5 consecutive days of perfect attendance
  14. G-Audit Payment plan
  15. G-EAW Update
  16. O-Credit card payment
  17. I-Share a motivational quote with the team
  18. B-Estimated Audit Call
  19. O-Waiver add
  20. G-Declaration pages
  21. O-Final audit call
  22. B-Additional Insured
  23. B-State add
  24. O-Share a picture of your pet/family