AuditPaymentplanUseLanguageLineShare amotivationalquote withthe teamCertificateCallCreditcardpaymentSubmita pactentryStateaddAttendP&CHuddleDeescalatea clientDeclarationpages1- 30calldayShare apicture ofyourpet/familyWrite a noteofappreciationto a teammate90%QAScoreERM-14Answer aquestionin a chat5consecutivedays ofperfectattendanceEstimatedAudit CallWaiveraddEAWUpdateRecommenda New KCSarticleEndorsementpagesFinalauditcallAdditionalInsuredAuditPaymentplanUseLanguageLineShare amotivationalquote withthe teamCertificateCallCreditcardpaymentSubmita pactentryStateaddAttendP&CHuddleDeescalatea clientDeclarationpages1- 30calldayShare apicture ofyourpet/familyWrite a noteofappreciationto a teammate90%QAScoreERM-14Answer aquestionin a chat5consecutivedays ofperfectattendanceEstimatedAudit CallWaiveraddEAWUpdateRecommenda New KCSarticleEndorsementpagesFinalauditcallAdditionalInsured

P&C Service Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
I
4
I
5
O
6
G
7
B
8
I
9
N
10
G
11
N
12
O
13
G
14
I
15
N
16
I
17
B
18
B
19
O
20
G
21
N
22
B
23
O
24
B
  1. G-Audit Payment plan
  2. O-Use Language Line
  3. I-Share a motivational quote with the team
  4. I-Certificate Call
  5. O-Credit card payment
  6. G-Submit a pact entry
  7. B-State add
  8. I-Attend P&C Huddle
  9. N-Deescalate a client
  10. G-Declaration pages
  11. N-1- 30 call day
  12. O-Share a picture of your pet/family
  13. G-Write a note of appreciation to a team mate
  14. I-90% QA Score
  15. N-ERM-14
  16. I-Answer a question in a chat
  17. B-5 consecutive days of perfect attendance
  18. B-Estimated Audit Call
  19. O-Waiver add
  20. G-EAW Update
  21. N-Recommend a New KCS article
  22. B-Endorsement pages
  23. O-Final audit call
  24. B-Additional Insured