EndorsementpagesWrite a noteofappreciationto a teammateShare amotivationalquote withthe teamDeescalatea clientFinalauditcallDeclarationpagesAdditionalInsured5consecutivedays ofperfectattendanceSubmita pactentryStateaddWaiveraddAuditPaymentplan90%QAScoreEstimatedAudit CallAttendP&CHuddleCreditcardpaymentAnswer aquestionin a chatShare apicture ofyourpet/familyUseLanguageLineRecommenda New KCSarticleEAWUpdate1- 30calldayERM-14CertificateCallEndorsementpagesWrite a noteofappreciationto a teammateShare amotivationalquote withthe teamDeescalatea clientFinalauditcallDeclarationpagesAdditionalInsured5consecutivedays ofperfectattendanceSubmita pactentryStateaddWaiveraddAuditPaymentplan90%QAScoreEstimatedAudit CallAttendP&CHuddleCreditcardpaymentAnswer aquestionin a chatShare apicture ofyourpet/familyUseLanguageLineRecommenda New KCSarticleEAWUpdate1- 30calldayERM-14CertificateCall

P&C Service Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
I
4
N
5
O
6
G
7
B
8
B
9
G
10
B
11
O
12
G
13
I
14
B
15
I
16
O
17
I
18
O
19
O
20
N
21
G
22
N
23
N
24
I
  1. B-Endorsement pages
  2. G-Write a note of appreciation to a team mate
  3. I-Share a motivational quote with the team
  4. N-Deescalate a client
  5. O-Final audit call
  6. G-Declaration pages
  7. B-Additional Insured
  8. B-5 consecutive days of perfect attendance
  9. G-Submit a pact entry
  10. B-State add
  11. O-Waiver add
  12. G-Audit Payment plan
  13. I-90% QA Score
  14. B-Estimated Audit Call
  15. I-Attend P&C Huddle
  16. O-Credit card payment
  17. I-Answer a question in a chat
  18. O-Share a picture of your pet/family
  19. O-Use Language Line
  20. N-Recommend a New KCS article
  21. G-EAW Update
  22. N-1- 30 call day
  23. N-ERM-14
  24. I-Certificate Call