SnowballI ampersonallygoing to takecare of thisCandycaneWinterGreetings!Thank youfor yourcontinuedbusinessParkaHave Iresolvedall of yourissues?Pleaseaccept mysincerestapologyFrostyIt was mypleasureto assistyouThank youfor bringingthis to ourattentionIunderstandwhy you'reupsetSledI candefinitelyhelp youIapologizethat thishappenedYouropinionmatters tousYou'vereachedthe rightplaceWhat elsecan I do tohelp?That musthave beendifficult foryouMittensWe'rehappyto helpHotChocolateHappyHolidaysHere'swhat I'mgoing to dofor you...SnowballI ampersonallygoing to takecare of thisCandycaneWinterGreetings!Thank youfor yourcontinuedbusinessParkaHave Iresolvedall of yourissues?Pleaseaccept mysincerestapologyFrostyIt was mypleasureto assistyouThank youfor bringingthis to ourattentionIunderstandwhy you'reupsetSledI candefinitelyhelp youIapologizethat thishappenedYouropinionmatters tousYou'vereachedthe rightplaceWhat elsecan I do tohelp?That musthave beendifficult foryouMittensWe'rehappyto helpHotChocolateHappyHolidaysHere'swhat I'mgoing to dofor you...

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Snowball
  2. I am personally going to take care of this
  3. Candycane
  4. Winter Greetings!
  5. Thank you for your continued business
  6. Parka
  7. Have I resolved all of your issues?
  8. Please accept my sincerest apology
  9. Frosty
  10. It was my pleasure to assist you
  11. Thank you for bringing this to our attention
  12. I understand why you're upset
  13. Sled
  14. I can definitely help you
  15. I apologize that this happened
  16. Your opinion matters to us
  17. You've reached the right place
  18. What else can I do to help?
  19. That must have been difficult for you
  20. Mittens
  21. We're happy to help
  22. Hot Chocolate
  23. Happy Holidays
  24. Here's what I'm going to do for you...