MittensSnowballPleaseaccept mysincerestapologySledHave Iresolvedall of yourissues?That musthave beendifficult foryouThank youfor bringingthis to ourattentionWinterGreetings!I candefinitelyhelp youHappyHolidaysHotChocolateHere'swhat I'mgoing to dofor you...FrostyThank youfor yourcontinuedbusinessIunderstandwhy you'reupsetIapologizethat thishappenedI ampersonallygoing to takecare of thisCandycaneIt was mypleasureto assistyouWe'rehappyto helpWhat elsecan I do tohelp?You'vereachedthe rightplaceYouropinionmatters tousParkaMittensSnowballPleaseaccept mysincerestapologySledHave Iresolvedall of yourissues?That musthave beendifficult foryouThank youfor bringingthis to ourattentionWinterGreetings!I candefinitelyhelp youHappyHolidaysHotChocolateHere'swhat I'mgoing to dofor you...FrostyThank youfor yourcontinuedbusinessIunderstandwhy you'reupsetIapologizethat thishappenedI ampersonallygoing to takecare of thisCandycaneIt was mypleasureto assistyouWe'rehappyto helpWhat elsecan I do tohelp?You'vereachedthe rightplaceYouropinionmatters tousParka

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Mittens
  2. Snowball
  3. Please accept my sincerest apology
  4. Sled
  5. Have I resolved all of your issues?
  6. That must have been difficult for you
  7. Thank you for bringing this to our attention
  8. Winter Greetings!
  9. I can definitely help you
  10. Happy Holidays
  11. Hot Chocolate
  12. Here's what I'm going to do for you...
  13. Frosty
  14. Thank you for your continued business
  15. I understand why you're upset
  16. I apologize that this happened
  17. I am personally going to take care of this
  18. Candycane
  19. It was my pleasure to assist you
  20. We're happy to help
  21. What else can I do to help?
  22. You've reached the right place
  23. Your opinion matters to us
  24. Parka