Hangs up on you Has gap in care “Can I put you on hold” “Stop calling” Finished call under 15 minutes Scheduled appointment “Call TennCare Connect” Member made a joke Finished entire call Is pregnant Has other insurance Dog barks in background Street name starts with K Call is silent Members name starts with L Wrong number Voice mailbox is full Has other insurance Loud noise in the background Child answers phone Dialer jump scares you “have a nice day” Group call Onboarded into CareTN Grumpy member Can’t pronounce first name 6+ group call # is a business Members birthday today Address change Language line Sent resources Member lives in ducktown, TN # not in service Hangs up on you Has gap in care “Can I put you on hold” “Stop calling” Finished call under 15 minutes Scheduled appointment “Call TennCare Connect” Member made a joke Finished entire call Is pregnant Has other insurance Dog barks in background Street name starts with K Call is silent Members name starts with L Wrong number Voice mailbox is full Has other insurance Loud noise in the background Child answers phone Dialer jump scares you “have a nice day” Group call Onboarded into CareTN Grumpy member Can’t pronounce first name 6+ group call # is a business Members birthday today Address change Language line Sent resources Member lives in ducktown, TN # not in service
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Hangs up on you
Has gap in care
“Can I put you on hold”
“Stop calling”
Finished call under 15 minutes
Scheduled appointment
“Call TennCare Connect”
Member made a joke
Finished entire call
Is pregnant
Has other insurance
Dog barks in background
Street name starts with K
Call is silent
Members name starts with L
Wrong number
Voice mailbox is full
Has other insurance
Loud noise in the background
Child answers phone
Dialer jump scares you
“have a nice day”
Group call
Onboarded into CareTN
Grumpy member
Can’t pronounce first name
6+ group call
# is a business
Members birthday today
Address change
Language line
Sent resources
Member lives in ducktown, TN
# not in service