Hangsup onyouHasgap incare“Can Iput youon hold”“Stopcalling”Finishedcall under15minutesScheduledappointment“CallTennCareConnect”Membermade ajokeFinishedentirecallIspregnantHas otherinsuranceDog barksinbackgroundStreetnamestarts withKCall issilentMembersnamestarts withLWrongnumberVoicemailboxis fullHas otherinsuranceLoud noisein thebackgroundChildanswersphoneDialerjumpscaresyou“have aniceday”GroupcallOnboardedintoCareTNGrumpymemberCan’tpronouncefirst name6+groupcall# is abusinessMembersbirthdaytodayAddresschangeLanguagelineSentresourcesMemberlives inducktown,TN# not inserviceHangsup onyouHasgap incare“Can Iput youon hold”“Stopcalling”Finishedcall under15minutesScheduledappointment“CallTennCareConnect”Membermade ajokeFinishedentirecallIspregnantHas otherinsuranceDog barksinbackgroundStreetnamestarts withKCall issilentMembersnamestarts withLWrongnumberVoicemailboxis fullHas otherinsuranceLoud noisein thebackgroundChildanswersphoneDialerjumpscaresyou“have aniceday”GroupcallOnboardedintoCareTNGrumpymemberCan’tpronouncefirst name6+groupcall# is abusinessMembersbirthdaytodayAddresschangeLanguagelineSentresourcesMemberlives inducktown,TN# not inservice

NMB calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hangs up on you
  2. Has gap in care
  3. “Can I put you on hold”
  4. “Stop calling”
  5. Finished call under 15 minutes
  6. Scheduled appointment
  7. “Call TennCare Connect”
  8. Member made a joke
  9. Finished entire call
  10. Is pregnant
  11. Has other insurance
  12. Dog barks in background
  13. Street name starts with K
  14. Call is silent
  15. Members name starts with L
  16. Wrong number
  17. Voice mailbox is full
  18. Has other insurance
  19. Loud noise in the background
  20. Child answers phone
  21. Dialer jump scares you
  22. “have a nice day”
  23. Group call
  24. Onboarded into CareTN
  25. Grumpy member
  26. Can’t pronounce first name
  27. 6+ group call
  28. # is a business
  29. Members birthday today
  30. Address change
  31. Language line
  32. Sent resources
  33. Member lives in ducktown, TN
  34. # not in service