AddresschangeCan’tpronouncefirst name“have aniceday”Grumpymember“Can Iput youon hold”Loud noisein thebackgroundHangsup onyouFinishedcall under15minutesMembersnamestarts withLDialerjumpscaresyouMemberlives inducktown,TN# is abusinessChildanswersphoneHas otherinsuranceLanguagelineCall issilentOnboardedintoCareTNWrongnumberStreetnamestarts withKIspregnant“CallTennCareConnect”Voicemailboxis fullScheduledappointmentMembersbirthdaytoday6+groupcallGroupcallHas otherinsurance“Stopcalling”Dog barksinbackground# not inserviceSentresourcesHasgap incareMembermade ajokeFinishedentirecallAddresschangeCan’tpronouncefirst name“have aniceday”Grumpymember“Can Iput youon hold”Loud noisein thebackgroundHangsup onyouFinishedcall under15minutesMembersnamestarts withLDialerjumpscaresyouMemberlives inducktown,TN# is abusinessChildanswersphoneHas otherinsuranceLanguagelineCall issilentOnboardedintoCareTNWrongnumberStreetnamestarts withKIspregnant“CallTennCareConnect”Voicemailboxis fullScheduledappointmentMembersbirthdaytoday6+groupcallGroupcallHas otherinsurance“Stopcalling”Dog barksinbackground# not inserviceSentresourcesHasgap incareMembermade ajokeFinishedentirecall

NMB calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Address change
  2. Can’t pronounce first name
  3. “have a nice day”
  4. Grumpy member
  5. “Can I put you on hold”
  6. Loud noise in the background
  7. Hangs up on you
  8. Finished call under 15 minutes
  9. Members name starts with L
  10. Dialer jump scares you
  11. Member lives in ducktown, TN
  12. # is a business
  13. Child answers phone
  14. Has other insurance
  15. Language line
  16. Call is silent
  17. Onboarded into CareTN
  18. Wrong number
  19. Street name starts with K
  20. Is pregnant
  21. “Call TennCare Connect”
  22. Voice mailbox is full
  23. Scheduled appointment
  24. Members birthday today
  25. 6+ group call
  26. Group call
  27. Has other insurance
  28. “Stop calling”
  29. Dog barks in background
  30. # not in service
  31. Sent resources
  32. Has gap in care
  33. Member made a joke
  34. Finished entire call