Grumpy member Loud noise in the background Group call “Can I put you on hold” Has gap in care “Call TennCare Connect” Voice mailbox is full “Stop calling” Member lives in ducktown, TN Is pregnant Finished entire call Members name starts with L Hangs up on you Members birthday today Language line “have a nice day” Member made a joke Onboarded into CareTN Finished call under 15 minutes Sent resources Can’t pronounce first name Call is silent # is a business Has other insurance Dog barks in background Wrong number Has other insurance Scheduled appointment Street name starts with K # not in service Dialer jump scares you Address change Child answers phone 6+ group call Grumpy member Loud noise in the background Group call “Can I put you on hold” Has gap in care “Call TennCare Connect” Voice mailbox is full “Stop calling” Member lives in ducktown, TN Is pregnant Finished entire call Members name starts with L Hangs up on you Members birthday today Language line “have a nice day” Member made a joke Onboarded into CareTN Finished call under 15 minutes Sent resources Can’t pronounce first name Call is silent # is a business Has other insurance Dog barks in background Wrong number Has other insurance Scheduled appointment Street name starts with K # not in service Dialer jump scares you Address change Child answers phone 6+ group call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Grumpy member
Loud noise in the background
Group call
“Can I put you on hold”
Has gap in care
“Call TennCare Connect”
Voice mailbox is full
“Stop calling”
Member lives in ducktown, TN
Is pregnant
Finished entire call
Members name starts with L
Hangs up on you
Members birthday today
Language line
“have a nice day”
Member made a joke
Onboarded into CareTN
Finished call under 15 minutes
Sent resources
Can’t pronounce first name
Call is silent
# is a business
Has other insurance
Dog barks in background
Wrong number
Has other insurance
Scheduled appointment
Street name starts with K
# not in service
Dialer jump scares you
Address change
Child answers phone
6+ group call