Address change Can’t pronounce first name “have a nice day” Grumpy member “Can I put you on hold” Loud noise in the background Hangs up on you Finished call under 15 minutes Members name starts with L Dialer jump scares you Member lives in ducktown, TN # is a business Child answers phone Has other insurance Language line Call is silent Onboarded into CareTN Wrong number Street name starts with K Is pregnant “Call TennCare Connect” Voice mailbox is full Scheduled appointment Members birthday today 6+ group call Group call Has other insurance “Stop calling” Dog barks in background # not in service Sent resources Has gap in care Member made a joke Finished entire call Address change Can’t pronounce first name “have a nice day” Grumpy member “Can I put you on hold” Loud noise in the background Hangs up on you Finished call under 15 minutes Members name starts with L Dialer jump scares you Member lives in ducktown, TN # is a business Child answers phone Has other insurance Language line Call is silent Onboarded into CareTN Wrong number Street name starts with K Is pregnant “Call TennCare Connect” Voice mailbox is full Scheduled appointment Members birthday today 6+ group call Group call Has other insurance “Stop calling” Dog barks in background # not in service Sent resources Has gap in care Member made a joke Finished entire call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Address change
Can’t pronounce first name
“have a nice day”
Grumpy member
“Can I put you on hold”
Loud noise in the background
Hangs up on you
Finished call under 15 minutes
Members name starts with L
Dialer jump scares you
Member lives in ducktown, TN
# is a business
Child answers phone
Has other insurance
Language line
Call is silent
Onboarded into CareTN
Wrong number
Street name starts with K
Is pregnant
“Call TennCare Connect”
Voice mailbox is full
Scheduled appointment
Members birthday today
6+ group call
Group call
Has other insurance
“Stop calling”
Dog barks in background
# not in service
Sent resources
Has gap in care
Member made a joke
Finished entire call