“Stopcalling”Hasgap incareWrongnumberLoud noisein thebackgroundMemberlives inducktown,TNIspregnantVoicemailboxis fullScheduledappointment# not inservice“CallTennCareConnect”ChildanswersphoneCan’tpronouncefirst nameStreetnamestarts withKHas otherinsuranceLanguagelineFinishedcall under15minutes# is abusinessCall issilent“Can Iput youon hold”DialerjumpscaresyouOnboardedintoCareTNFinishedentirecallSentresources“have aniceday”Membermade ajokeDog barksinbackgroundMembersbirthdaytodayHangsup onyouGrumpymemberMembersnamestarts withLHas otherinsuranceAddresschangeGroupcall6+groupcall“Stopcalling”Hasgap incareWrongnumberLoud noisein thebackgroundMemberlives inducktown,TNIspregnantVoicemailboxis fullScheduledappointment# not inservice“CallTennCareConnect”ChildanswersphoneCan’tpronouncefirst nameStreetnamestarts withKHas otherinsuranceLanguagelineFinishedcall under15minutes# is abusinessCall issilent“Can Iput youon hold”DialerjumpscaresyouOnboardedintoCareTNFinishedentirecallSentresources“have aniceday”Membermade ajokeDog barksinbackgroundMembersbirthdaytodayHangsup onyouGrumpymemberMembersnamestarts withLHas otherinsuranceAddresschangeGroupcall6+groupcall

NMB calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Stop calling”
  2. Has gap in care
  3. Wrong number
  4. Loud noise in the background
  5. Member lives in ducktown, TN
  6. Is pregnant
  7. Voice mailbox is full
  8. Scheduled appointment
  9. # not in service
  10. “Call TennCare Connect”
  11. Child answers phone
  12. Can’t pronounce first name
  13. Street name starts with K
  14. Has other insurance
  15. Language line
  16. Finished call under 15 minutes
  17. # is a business
  18. Call is silent
  19. “Can I put you on hold”
  20. Dialer jump scares you
  21. Onboarded into CareTN
  22. Finished entire call
  23. Sent resources
  24. “have a nice day”
  25. Member made a joke
  26. Dog barks in background
  27. Members birthday today
  28. Hangs up on you
  29. Grumpy member
  30. Members name starts with L
  31. Has other insurance
  32. Address change
  33. Group call
  34. 6+ group call