systems thinking "operational surprise" Lund university learning reviews AIOps adaptive How did things go right? 3rd party outage incident analysis Human in the loop safety- critical Incident Retro > "post- mortem" We moved past MTTR institutional knowledge blameless #hugops socio- technical system o11y Cognitive overload! psychological safety on- call Hidden dependency Resilience Engineering There is no root cause systems thinking "operational surprise" Lund university learning reviews AIOps adaptive How did things go right? 3rd party outage incident analysis Human in the loop safety- critical Incident Retro > "post- mortem" We moved past MTTR institutional knowledge blameless #hugops socio- technical system o11y Cognitive overload! psychological safety on- call Hidden dependency Resilience Engineering There is no root cause
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
systems thinking
"operational surprise"
Lund university
learning reviews
AIOps
adaptive
How did things go right?
3rd party outage
incident analysis
Human in the loop
safety-critical
Incident Retro > "post-mortem"
We moved past MTTR
institutional knowledge
blameless
#hugops
socio-technical system
o11y
Cognitive overload!
psychological safety
on-call
Hidden dependency
Resilience Engineering
There is no root cause