Resilience Engineering safety- critical systems thinking Lund university on- call How did things go right? AIOps Human in the loop adaptive Hidden dependency o11y institutional knowledge learning reviews Incident Retro > "post- mortem" psychological safety blameless We moved past MTTR "operational surprise" Cognitive overload! #hugops socio- technical system 3rd party outage incident analysis There is no root cause Resilience Engineering safety- critical systems thinking Lund university on- call How did things go right? AIOps Human in the loop adaptive Hidden dependency o11y institutional knowledge learning reviews Incident Retro > "post- mortem" psychological safety blameless We moved past MTTR "operational surprise" Cognitive overload! #hugops socio- technical system 3rd party outage incident analysis There is no root cause
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Resilience Engineering
safety-critical
systems thinking
Lund university
on-call
How did things go right?
AIOps
Human in the loop
adaptive
Hidden dependency
o11y
institutional knowledge
learning reviews
Incident Retro > "post-mortem"
psychological safety
blameless
We moved past MTTR
"operational surprise"
Cognitive overload!
#hugops
socio-technical system
3rd party outage
incident analysis
There is no root cause