incident analysis Incident Retro > "post- mortem" Resilience Engineering Hidden dependency 3rd party outage Lund university systems thinking institutional knowledge blameless on- call Cognitive overload! There is no root cause Human in the loop safety- critical o11y adaptive How did things go right? We moved past MTTR #hugops socio- technical system psychological safety learning reviews "operational surprise" AIOps incident analysis Incident Retro > "post- mortem" Resilience Engineering Hidden dependency 3rd party outage Lund university systems thinking institutional knowledge blameless on- call Cognitive overload! There is no root cause Human in the loop safety- critical o11y adaptive How did things go right? We moved past MTTR #hugops socio- technical system psychological safety learning reviews "operational surprise" AIOps
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
incident analysis
Incident Retro > "post-mortem"
Resilience Engineering
Hidden dependency
3rd party outage
Lund university
systems thinking
institutional knowledge
blameless
on-call
Cognitive overload!
There is no root cause
Human in the loop
safety-critical
o11y
adaptive
How did things go right?
We moved past MTTR
#hugops
socio-technical system
psychological safety
learning reviews
"operational surprise"
AIOps