Teach amemberabout aproductUsemember'snameSmilein yourvoiceThanktheMemberUse PinPop OutShowEmpathyComplimenta MemberSmilein yourvoiceThat Callwas a"10"MakeSomeone'sDayGaveMember acomplimentFind asolution tomember'sproblemProperlyVerify amemberRecommendedProduct/ServiceUse theword"Service"in a callWentaboveandbeyondUse thewordsplease/ThankYouPremiumCheckingUse theword"Fantastic"on a callComplimenta co-workerUse theword"Awesome"in a callUse theword"Smile" ina call24/7DigitalReminderSmilein yourvoiceTeach amemberabout aproductUsemember'snameSmilein yourvoiceThanktheMemberUse PinPop OutShowEmpathyComplimenta MemberSmilein yourvoiceThat Callwas a"10"MakeSomeone'sDayGaveMember acomplimentFind asolution tomember'sproblemProperlyVerify amemberRecommendedProduct/ServiceUse theword"Service"in a callWentaboveandbeyondUse thewordsplease/ThankYouPremiumCheckingUse theword"Fantastic"on a callComplimenta co-workerUse theword"Awesome"in a callUse theword"Smile" ina call24/7DigitalReminderSmilein yourvoice

Surveys with a Smile - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
B
4
G
5
O
6
I
7
N
8
O
9
N
10
O
11
B
12
G
13
B
14
I
15
B
16
O
17
B
18
N
19
G
20
B
21
I
22
N
23
I
24
G
25
N
26
O
27
I
28
G
29
I
  1. G-
  2. O-Teach a member about a product
  3. B-Use member's name
  4. G-Smile in your voice
  5. O-Thank the Member
  6. I-Use Pin Pop Out
  7. N-Show Empathy
  8. O-Compliment a Member
  9. N-Smile in your voice
  10. O-That Call was a "10"
  11. B-Make Someone's Day
  12. G-Gave Member a compliment
  13. B-Find a solution to member's problem
  14. I-
  15. B-
  16. O-
  17. B-Properly Verify a member
  18. N-Recommended Product/Service
  19. G-Use the word "Service" in a call
  20. B-Went above and beyond
  21. I-Use the words please/Thank You
  22. N-Premium Checking
  23. I-
  24. G-Use the word "Fantastic" on a call
  25. N-Compliment a co-worker
  26. O-Use the word "Awesome" in a call
  27. I-Use the word "Smile" in a call
  28. G-24/7 Digital Reminder
  29. I-Smile in your voice