Smilein yourvoiceUse theword"Smile" ina callUse PinPop OutUse thewordsplease/ThankYouPremiumCheckingTeach amemberabout aproductFind asolution tomember'sproblemComplimenta co-workerSmilein yourvoice24/7DigitalReminderGaveMember acomplimentRecommendedProduct/ServiceUsemember'snameSmilein yourvoiceThanktheMemberProperlyVerify amemberThat Callwas a"10"ShowEmpathyWentaboveandbeyondMakeSomeone'sDayUse theword"Service"in a callUse theword"Awesome"in a callUse theword"Fantastic"on a callComplimenta MemberSmilein yourvoiceUse theword"Smile" ina callUse PinPop OutUse thewordsplease/ThankYouPremiumCheckingTeach amemberabout aproductFind asolution tomember'sproblemComplimenta co-workerSmilein yourvoice24/7DigitalReminderGaveMember acomplimentRecommendedProduct/ServiceUsemember'snameSmilein yourvoiceThanktheMemberProperlyVerify amemberThat Callwas a"10"ShowEmpathyWentaboveandbeyondMakeSomeone'sDayUse theword"Service"in a callUse theword"Awesome"in a callUse theword"Fantastic"on a callComplimenta Member

Surveys with a Smile - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
I
4
I
5
I
6
N
7
O
8
B
9
B
10
N
11
I
12
O
13
G
14
G
15
N
16
G
17
I
18
B
19
G
20
O
21
B
22
O
23
N
24
B
25
B
26
G
27
O
28
G
29
O
  1. N-Smile in your voice
  2. I-Use the word "Smile" in a call
  3. I-
  4. I-Use Pin Pop Out
  5. I-Use the words please/Thank You
  6. N-Premium Checking
  7. O-Teach a member about a product
  8. B-Find a solution to member's problem
  9. B-
  10. N-Compliment a co-worker
  11. I-Smile in your voice
  12. O-
  13. G-24/7 Digital Reminder
  14. G-Gave Member a compliment
  15. N-Recommended Product/Service
  16. G-
  17. I-
  18. B-Use member's name
  19. G-Smile in your voice
  20. O-Thank the Member
  21. B-Properly Verify a member
  22. O-That Call was a "10"
  23. N-Show Empathy
  24. B-Went above and beyond
  25. B-Make Someone's Day
  26. G-Use the word "Service" in a call
  27. O-Use the word "Awesome" in a call
  28. G-Use the word "Fantastic" on a call
  29. O-Compliment a Member