Use theword"Fantastic"on a call24/7DigitalReminderTeach amemberabout aproductGaveMember acomplimentThat Callwas a"10"RecommendedProduct/ServiceMakeSomeone'sDayPremiumCheckingSmilein yourvoiceUse theword"Awesome"in a callWentaboveandbeyondUse theword"Service"in a callSmilein yourvoiceUse thewordsplease/ThankYouProperlyVerify amemberFind asolution tomember'sproblemThanktheMemberUse theword"Smile" ina callSmilein yourvoiceUse PinPop OutComplimenta co-workerComplimenta MemberShowEmpathyUsemember'snameUse theword"Fantastic"on a call24/7DigitalReminderTeach amemberabout aproductGaveMember acomplimentThat Callwas a"10"RecommendedProduct/ServiceMakeSomeone'sDayPremiumCheckingSmilein yourvoiceUse theword"Awesome"in a callWentaboveandbeyondUse theword"Service"in a callSmilein yourvoiceUse thewordsplease/ThankYouProperlyVerify amemberFind asolution tomember'sproblemThanktheMemberUse theword"Smile" ina callSmilein yourvoiceUse PinPop OutComplimenta co-workerComplimenta MemberShowEmpathyUsemember'sname

Surveys with a Smile - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
G
4
O
5
G
6
O
7
N
8
B
9
I
10
B
11
N
12
N
13
O
14
B
15
G
16
I
17
I
18
B
19
B
20
O
21
I
22
G
23
I
24
N
25
O
26
I
27
N
28
G
29
B
  1. G-Use the word "Fantastic" on a call
  2. O-
  3. G-24/7 Digital Reminder
  4. O-Teach a member about a product
  5. G-Gave Member a compliment
  6. O-That Call was a "10"
  7. N-Recommended Product/Service
  8. B-Make Someone's Day
  9. I-
  10. B-
  11. N-Premium Checking
  12. N-Smile in your voice
  13. O-Use the word "Awesome" in a call
  14. B-Went above and beyond
  15. G-Use the word "Service" in a call
  16. I-Smile in your voice
  17. I-Use the words please/Thank You
  18. B-Properly Verify a member
  19. B-Find a solution to member's problem
  20. O-Thank the Member
  21. I-Use the word "Smile" in a call
  22. G-Smile in your voice
  23. I-Use Pin Pop Out
  24. N-Compliment a co-worker
  25. O-Compliment a Member
  26. I-
  27. N-Show Empathy
  28. G-
  29. B-Use member's name