24/7DigitalReminderMakeSomeone'sDayUse thewordsplease/ThankYouThat Callwas a"10"Use theword"Smile" ina callGaveMember acomplimentFind asolution tomember'sproblemComplimenta co-workerTeach amemberabout aproductRecommendedProduct/ServiceUsemember'snameShowEmpathyPremiumCheckingWentaboveandbeyondComplimenta MemberUse theword"Service"in a callSmilein yourvoiceThanktheMemberUse theword"Awesome"in a callSmilein yourvoiceProperlyVerify amemberSmilein yourvoiceUse theword"Fantastic"on a callUse PinPop Out24/7DigitalReminderMakeSomeone'sDayUse thewordsplease/ThankYouThat Callwas a"10"Use theword"Smile" ina callGaveMember acomplimentFind asolution tomember'sproblemComplimenta co-workerTeach amemberabout aproductRecommendedProduct/ServiceUsemember'snameShowEmpathyPremiumCheckingWentaboveandbeyondComplimenta MemberUse theword"Service"in a callSmilein yourvoiceThanktheMemberUse theword"Awesome"in a callSmilein yourvoiceProperlyVerify amemberSmilein yourvoiceUse theword"Fantastic"on a callUse PinPop Out

Surveys with a Smile - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
I
4
O
5
I
6
I
7
G
8
B
9
N
10
I
11
O
12
N
13
G
14
B
15
N
16
N
17
B
18
O
19
G
20
G
21
O
22
B
23
O
24
O
25
I
26
B
27
N
28
G
29
I
  1. G-24/7 Digital Reminder
  2. B-Make Someone's Day
  3. I-Use the words please/Thank You
  4. O-That Call was a "10"
  5. I-
  6. I-Use the word "Smile" in a call
  7. G-Gave Member a compliment
  8. B-Find a solution to member's problem
  9. N-Compliment a co-worker
  10. I-
  11. O-Teach a member about a product
  12. N-Recommended Product/Service
  13. G-
  14. B-Use member's name
  15. N-Show Empathy
  16. N-Premium Checking
  17. B-Went above and beyond
  18. O-Compliment a Member
  19. G-Use the word "Service" in a call
  20. G-Smile in your voice
  21. O-Thank the Member
  22. B-
  23. O-Use the word "Awesome" in a call
  24. O-
  25. I-Smile in your voice
  26. B-Properly Verify a member
  27. N-Smile in your voice
  28. G-Use the word "Fantastic" on a call
  29. I-Use Pin Pop Out