MakeSomeone'sDayUse thewordsplease/ThankYouTeach amemberabout aproductUse theword"Smile" ina callComplimenta co-workerSmilein yourvoice24/7DigitalReminderSmilein yourvoiceShowEmpathyRecommendedProduct/ServiceThat Callwas a"10"Usemember'snameGaveMember acomplimentUse theword"Fantastic"on a callFind asolution tomember'sproblemThanktheMemberWentaboveandbeyondUse theword"Service"in a callComplimenta MemberSmilein yourvoiceProperlyVerify amemberUse PinPop OutUse theword"Awesome"in a callPremiumCheckingMakeSomeone'sDayUse thewordsplease/ThankYouTeach amemberabout aproductUse theword"Smile" ina callComplimenta co-workerSmilein yourvoice24/7DigitalReminderSmilein yourvoiceShowEmpathyRecommendedProduct/ServiceThat Callwas a"10"Usemember'snameGaveMember acomplimentUse theword"Fantastic"on a callFind asolution tomember'sproblemThanktheMemberWentaboveandbeyondUse theword"Service"in a callComplimenta MemberSmilein yourvoiceProperlyVerify amemberUse PinPop OutUse theword"Awesome"in a callPremiumChecking

Surveys with a Smile - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
I
4
O
5
I
6
N
7
O
8
G
9
G
10
I
11
N
12
N
13
O
14
B
15
I
16
G
17
G
18
G
19
B
20
O
21
B
22
G
23
O
24
N
25
B
26
I
27
O
28
N
29
I
  1. B-
  2. B-Make Someone's Day
  3. I-Use the words please/Thank You
  4. O-Teach a member about a product
  5. I-Use the word "Smile" in a call
  6. N-Compliment a co-worker
  7. O-
  8. G-Smile in your voice
  9. G-24/7 Digital Reminder
  10. I-Smile in your voice
  11. N-Show Empathy
  12. N-Recommended Product/Service
  13. O-That Call was a "10"
  14. B-Use member's name
  15. I-
  16. G-Gave Member a compliment
  17. G-
  18. G-Use the word "Fantastic" on a call
  19. B-Find a solution to member's problem
  20. O-Thank the Member
  21. B-Went above and beyond
  22. G-Use the word "Service" in a call
  23. O-Compliment a Member
  24. N-Smile in your voice
  25. B-Properly Verify a member
  26. I-Use Pin Pop Out
  27. O-Use the word "Awesome" in a call
  28. N-Premium Checking
  29. I-