Smilein yourvoice24/7DigitalReminderUse thewordsplease/ThankYouSmilein yourvoiceUse theword"Fantastic"on a callComplimenta co-workerComplimenta MemberUse PinPop OutShowEmpathyWentaboveandbeyondProperlyVerify amemberTeach amemberabout aproductSmilein yourvoiceUse theword"Awesome"in a callUse theword"Smile" ina callUse theword"Service"in a callThat Callwas a"10"GaveMember acomplimentRecommendedProduct/ServicePremiumCheckingThanktheMemberMakeSomeone'sDayUsemember'snameFind asolution tomember'sproblemSmilein yourvoice24/7DigitalReminderUse thewordsplease/ThankYouSmilein yourvoiceUse theword"Fantastic"on a callComplimenta co-workerComplimenta MemberUse PinPop OutShowEmpathyWentaboveandbeyondProperlyVerify amemberTeach amemberabout aproductSmilein yourvoiceUse theword"Awesome"in a callUse theword"Smile" ina callUse theword"Service"in a callThat Callwas a"10"GaveMember acomplimentRecommendedProduct/ServicePremiumCheckingThanktheMemberMakeSomeone'sDayUsemember'snameFind asolution tomember'sproblem

Surveys with a Smile - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
I
4
N
5
G
6
N
7
O
8
I
9
N
10
B
11
B
12
O
13
G
14
O
15
O
16
I
17
G
18
I
19
O
20
G
21
N
22
B
23
N
24
O
25
B
26
B
27
G
28
B
29
I
  1. I-Smile in your voice
  2. G-24/7 Digital Reminder
  3. I-Use the words please/Thank You
  4. N-Smile in your voice
  5. G-Use the word "Fantastic" on a call
  6. N-Compliment a co-worker
  7. O-Compliment a Member
  8. I-Use Pin Pop Out
  9. N-Show Empathy
  10. B-Went above and beyond
  11. B-Properly Verify a member
  12. O-Teach a member about a product
  13. G-Smile in your voice
  14. O-Use the word "Awesome" in a call
  15. O-
  16. I-Use the word "Smile" in a call
  17. G-Use the word "Service" in a call
  18. I-
  19. O-That Call was a "10"
  20. G-Gave Member a compliment
  21. N-Recommended Product/Service
  22. B-
  23. N-Premium Checking
  24. O-Thank the Member
  25. B-Make Someone's Day
  26. B-Use member's name
  27. G-
  28. B-Find a solution to member's problem
  29. I-