MaintWalked a CXthroughactivationportalFree!EscalationUsed anARMstatementUsedCIMTWearingblackSmiledGave asparkrecognitionto a peerCx WorksfromhomeDe-escalatedWenttolunchTransferredto MobileUsedCo-PilotDid a COSin CSGwithoutassistanceCompletedIrisWent onbreak ontime OutageArrivedfor shifton timeWearingpropershoesUsed 5positivewords ona callCalledtheAALAskedfor a SATpushResetamodemMaintWalked a CXthroughactivationportalFree!EscalationUsed anARMstatementUsedCIMTWearingblackSmiledGave asparkrecognitionto a peerCx WorksfromhomeDe-escalatedWenttolunchTransferredto MobileUsedCo-PilotDid a COSin CSGwithoutassistanceCompletedIrisWent onbreak ontimeOutageArrivedfor shifton timeWearingpropershoesUsed 5positivewords ona callCalledtheAALAskedfor a SATpushResetamodem

Overnight - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Maint
  2. Walked a CX through activation portal
  3. Free!
  4. Escalation
  5. Used an ARM statement
  6. Used CIMT
  7. Wearing black
  8. Smiled
  9. Gave a spark recognition to a peer
  10. Cx Works from home
  11. De-escalated
  12. Went to lunch
  13. Transferred to Mobile
  14. Used Co-Pilot
  15. Did a COS in CSG without assistance
  16. Completed Iris
  17. Went on break on time
  18. Outage
  19. Arrived for shift on time
  20. Wearing proper shoes
  21. Used 5 positive words on a call
  22. Called the AAL
  23. Asked for a SAT push
  24. Reset a modem