WearingpropershoesCompletedIrisWalked a CXthroughactivationportalSmiledArrivedfor shifton timeAskedfor a SATpushGave asparkrecognitionto a peerUsed 5positivewords ona callUsedCo-PilotWenttolunchResetamodemDid a COSin CSGwithoutassistanceUsedCIMTUsed anARMstatementFree!CalledtheAALEscalationMaintTransferredto Mobile OutageWearingblackCx WorksfromhomeDe-escalatedWent onbreak ontimeWearingpropershoesCompletedIrisWalked a CXthroughactivationportalSmiledArrivedfor shifton timeAskedfor a SATpushGave asparkrecognitionto a peerUsed 5positivewords ona callUsedCo-PilotWenttolunchResetamodemDid a COSin CSGwithoutassistanceUsedCIMTUsed anARMstatementFree!CalledtheAALEscalationMaintTransferredto MobileOutageWearingblackCx WorksfromhomeDe-escalatedWent onbreak ontime

Overnight - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wearing proper shoes
  2. Completed Iris
  3. Walked a CX through activation portal
  4. Smiled
  5. Arrived for shift on time
  6. Asked for a SAT push
  7. Gave a spark recognition to a peer
  8. Used 5 positive words on a call
  9. Used Co-Pilot
  10. Went to lunch
  11. Reset a modem
  12. Did a COS in CSG without assistance
  13. Used CIMT
  14. Used an ARM statement
  15. Free!
  16. Called the AAL
  17. Escalation
  18. Maint
  19. Transferred to Mobile
  20. Outage
  21. Wearing black
  22. Cx Works from home
  23. De-escalated
  24. Went on break on time