Went on break on time
Outage Escalation Walked a CX through activation portal Transferred to Mobile Used 5 positive words on a call Completed Iris Wearing black Wearing proper shoes Maint Asked for a SAT push Arrived for shift on time Used an ARM statement Called the AAL Free! Used CIMT Did a COS in CSG without assistance Used Co- Pilot Gave a spark recognition to a peer Went to lunch Smiled Cx Works from home Reset a modem De- escalated Went on break on time Outage Escalation Walked a CX through activation portal Transferred to Mobile Used 5 positive words on a call Completed Iris Wearing black Wearing proper shoes Maint Asked for a SAT push Arrived for shift on time Used an ARM statement Called the AAL Free! Used CIMT Did a COS in CSG without assistance Used Co- Pilot Gave a spark recognition to a peer Went to lunch Smiled Cx Works from home Reset a modem De- escalated
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Went on break on time
Outage
Escalation
Walked a CX through activation portal
Transferred to Mobile
Used 5 positive words on a call
Completed Iris
Wearing black
Wearing proper shoes
Maint
Asked for a SAT push
Arrived for shift on time
Used an ARM statement
Called the AAL
Free!
Used CIMT
Did a COS in CSG without assistance
Used Co-Pilot
Gave a spark recognition to a peer
Went to lunch
Smiled
Cx Works from home
Reset a modem
De-escalated