De-escalatedWearingblackArrivedfor shifton timeUsed 5positivewords ona call OutageCalledtheAALEscalationWenttolunchCx WorksfromhomeMaintSmiledTransferredto MobileGave asparkrecognitionto a peerWalked a CXthroughactivationportalResetamodemFree!UsedCo-PilotDid a COSin CSGwithoutassistanceCompletedIrisUsed anARMstatementWearingpropershoesAskedfor a SATpushWent onbreak ontimeUsedCIMTDe-escalatedWearingblackArrivedfor shifton timeUsed 5positivewords ona callOutageCalledtheAALEscalationWenttolunchCx WorksfromhomeMaintSmiledTransferredto MobileGave asparkrecognitionto a peerWalked a CXthroughactivationportalResetamodemFree!UsedCo-PilotDid a COSin CSGwithoutassistanceCompletedIrisUsed anARMstatementWearingpropershoesAskedfor a SATpushWent onbreak ontimeUsedCIMT

Overnight - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. De-escalated
  2. Wearing black
  3. Arrived for shift on time
  4. Used 5 positive words on a call
  5. Outage
  6. Called the AAL
  7. Escalation
  8. Went to lunch
  9. Cx Works from home
  10. Maint
  11. Smiled
  12. Transferred to Mobile
  13. Gave a spark recognition to a peer
  14. Walked a CX through activation portal
  15. Reset a modem
  16. Free!
  17. Used Co-Pilot
  18. Did a COS in CSG without assistance
  19. Completed Iris
  20. Used an ARM statement
  21. Wearing proper shoes
  22. Asked for a SAT push
  23. Went on break on time
  24. Used CIMT