De-escalatedUsed anARMstatement OutageMaintUsedCIMTArrivedfor shifton timeUsed 5positivewords ona callEscalationDid a COSin CSGwithoutassistanceWalked a CXthroughactivationportalWearingpropershoesCompletedIrisFree!Gave asparkrecognitionto a peerWenttolunchTransferredto MobileCalledtheAALUsedCo-PilotWent onbreak ontimeCx WorksfromhomeAskedfor a SATpushSmiledResetamodemWearingblackDe-escalatedUsed anARMstatementOutageMaintUsedCIMTArrivedfor shifton timeUsed 5positivewords ona callEscalationDid a COSin CSGwithoutassistanceWalked a CXthroughactivationportalWearingpropershoesCompletedIrisFree!Gave asparkrecognitionto a peerWenttolunchTransferredto MobileCalledtheAALUsedCo-PilotWent onbreak ontimeCx WorksfromhomeAskedfor a SATpushSmiledResetamodemWearingblack

Overnight - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalated
  2. Used an ARM statement
  3. Outage
  4. Maint
  5. Used CIMT
  6. Arrived for shift on time
  7. Used 5 positive words on a call
  8. Escalation
  9. Did a COS in CSG without assistance
  10. Walked a CX through activation portal
  11. Wearing proper shoes
  12. Completed Iris
  13. Free!
  14. Gave a spark recognition to a peer
  15. Went to lunch
  16. Transferred to Mobile
  17. Called the AAL
  18. Used Co-Pilot
  19. Went on break on time
  20. Cx Works from home
  21. Asked for a SAT push
  22. Smiled
  23. Reset a modem
  24. Wearing black