Askedfor a SATpushCalledtheAALEscalationWearingpropershoes OutageUsed anARMstatementUsedCIMTCompletedIrisResetamodemSmiledUsedCo-PilotWenttolunchDe-escalatedGave asparkrecognitionto a peerTransferredto MobileWalked a CXthroughactivationportalWearingblackFree!Did a COSin CSGwithoutassistanceUsed 5positivewords ona callWent onbreak ontimeArrivedfor shifton timeMaintCx WorksfromhomeAskedfor a SATpushCalledtheAALEscalationWearingpropershoesOutageUsed anARMstatementUsedCIMTCompletedIrisResetamodemSmiledUsedCo-PilotWenttolunchDe-escalatedGave asparkrecognitionto a peerTransferredto MobileWalked a CXthroughactivationportalWearingblackFree!Did a COSin CSGwithoutassistanceUsed 5positivewords ona callWent onbreak ontimeArrivedfor shifton timeMaintCx Worksfromhome

Overnight - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked for a SAT push
  2. Called the AAL
  3. Escalation
  4. Wearing proper shoes
  5. Outage
  6. Used an ARM statement
  7. Used CIMT
  8. Completed Iris
  9. Reset a modem
  10. Smiled
  11. Used Co-Pilot
  12. Went to lunch
  13. De-escalated
  14. Gave a spark recognition to a peer
  15. Transferred to Mobile
  16. Walked a CX through activation portal
  17. Wearing black
  18. Free!
  19. Did a COS in CSG without assistance
  20. Used 5 positive words on a call
  21. Went on break on time
  22. Arrived for shift on time
  23. Maint
  24. Cx Works from home