De- escalated Used an ARM statement
Outage Maint Used CIMT Arrived for shift on time Used 5 positive words on a call Escalation Did a COS in CSG without assistance Walked a CX through activation portal Wearing proper shoes Completed Iris Free! Gave a spark recognition to a peer Went to lunch Transferred to Mobile Called the AAL Used Co- Pilot Went on break on time Cx Works from home Asked for a SAT push Smiled Reset a modem Wearing black De- escalated Used an ARM statement Outage Maint Used CIMT Arrived for shift on time Used 5 positive words on a call Escalation Did a COS in CSG without assistance Walked a CX through activation portal Wearing proper shoes Completed Iris Free! Gave a spark recognition to a peer Went to lunch Transferred to Mobile Called the AAL Used Co- Pilot Went on break on time Cx Works from home Asked for a SAT push Smiled Reset a modem Wearing black
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
De-escalated
Used an ARM statement
Outage
Maint
Used CIMT
Arrived for shift on time
Used 5 positive words on a call
Escalation
Did a COS in CSG without assistance
Walked a CX through activation portal
Wearing proper shoes
Completed Iris
Free!
Gave a spark recognition to a peer
Went to lunch
Transferred to Mobile
Called the AAL
Used Co-Pilot
Went on break on time
Cx Works from home
Asked for a SAT push
Smiled
Reset a modem
Wearing black