Went onbreak ontime OutageEscalationWalked a CXthroughactivationportalTransferredto MobileUsed 5positivewords ona callCompletedIrisWearingblackWearingpropershoesMaintAskedfor a SATpushArrivedfor shifton timeUsed anARMstatementCalledtheAALFree!UsedCIMTDid a COSin CSGwithoutassistanceUsedCo-PilotGave asparkrecognitionto a peerWenttolunchSmiledCx WorksfromhomeResetamodemDe-escalatedWent onbreak ontimeOutageEscalationWalked a CXthroughactivationportalTransferredto MobileUsed 5positivewords ona callCompletedIrisWearingblackWearingpropershoesMaintAskedfor a SATpushArrivedfor shifton timeUsed anARMstatementCalledtheAALFree!UsedCIMTDid a COSin CSGwithoutassistanceUsedCo-PilotGave asparkrecognitionto a peerWenttolunchSmiledCx WorksfromhomeResetamodemDe-escalated

Overnight - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Went on break on time
  2. Outage
  3. Escalation
  4. Walked a CX through activation portal
  5. Transferred to Mobile
  6. Used 5 positive words on a call
  7. Completed Iris
  8. Wearing black
  9. Wearing proper shoes
  10. Maint
  11. Asked for a SAT push
  12. Arrived for shift on time
  13. Used an ARM statement
  14. Called the AAL
  15. Free!
  16. Used CIMT
  17. Did a COS in CSG without assistance
  18. Used Co-Pilot
  19. Gave a spark recognition to a peer
  20. Went to lunch
  21. Smiled
  22. Cx Works from home
  23. Reset a modem
  24. De-escalated