Quality95%Monthlyaverage.TeamSLA98%ProductivitypassKYCQuality95%+IndividualAverageTicket ReplyTime < 40minsIndividualMessengerchatsanswered<52 secs lessCSS TeamsTickets.ReplyTime < 45mins averagefor teamCsat75% >MonthlyQuality95%Monthlyaverage.TeamSLA98%ProductivitypassKYCQuality95%+IndividualAverageTicket ReplyTime < 40minsIndividualMessengerchatsanswered<52 secs lessCSS TeamsTickets.ReplyTime < 45mins averagefor teamCsat75% >Monthly

Team maira Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quality 95% Monthly average.
  2. Team SLA 98%
  3. Productivity pass
  4. KYC Quality 95%+
  5. Individual Average Ticket Reply Time < 40 mins
  6. Individual Messenger chats answered <52 secs less
  7. CSS Teams Tickets.Reply Time < 45 mins average for team
  8. Csat 75% > Monthly