IndividualAverageTicket ReplyTime < 40minsKYCQuality95%+Quality95%Monthlyaverage.CSS TeamsTickets.ReplyTime < 45mins averagefor teamTeamSLA98%Csat75% >MonthlyIndividualMessengerchatsanswered<52 secs lessProductivitypassIndividualAverageTicket ReplyTime < 40minsKYCQuality95%+Quality95%Monthlyaverage.CSS TeamsTickets.ReplyTime < 45mins averagefor teamTeamSLA98%Csat75% >MonthlyIndividualMessengerchatsanswered<52 secs lessProductivitypass

Team maira Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Individual Average Ticket Reply Time < 40 mins
  2. KYC Quality 95%+
  3. Quality 95% Monthly average.
  4. CSS Teams Tickets.Reply Time < 45 mins average for team
  5. Team SLA 98%
  6. Csat 75% > Monthly
  7. Individual Messenger chats answered <52 secs less
  8. Productivity pass