You wish youwould haveengaged withCS earlier inthe planningprocessClientServicespulled a"rabbit out ofthe hat"Over 90% ofyour projectswereprocessed in<2 daysYou'veparticipatedin a Back 2Front withBradYou havereceived datafrom CS thatyou did notknow wastrackedYou still callClientServices"BusinessProcess"You askedClientServices tobe cheaperYou slidChrystal a NRcode to issuean "oops"paymentClientServicesasked youfor moremoneyYou visitedSLC/CS, butreally becauseyou wanted tosee themountainsYou have a"buddy" in CSthat has helpedyou throughtough timesYou've had acheck sent thesame day theapplication wasreceivedYou've demandedBrad present whilehe tried todelegate it toanother CSemployeeYou onlyunderstand theCS "org chart"as a vagueconceptClientServices peerpressuredyou to go oncameraYou've heldmore than 3meetingswith CS in asingle dayYou use (orwant to) a CSservice youwere previouslyunaware ofYou've seen(and mayberead) a CSScorecardClientServices hasannoyed,frustrated, orirritated youYou failed toargueagainstcollectingW9sYou havewitnessed CS staffon camera,holding backlaughs at insidejokesYou've hired aClientServices"alum" in yourorg/teamYou'vedone CSwork in apast jobYou'veprovided CSsatisfactionscoresbetween 1-10You wish youwould haveengaged withCS earlier inthe planningprocessClientServicespulled a"rabbit out ofthe hat"Over 90% ofyour projectswereprocessed in<2 daysYou'veparticipatedin a Back 2Front withBradYou havereceived datafrom CS thatyou did notknow wastrackedYou still callClientServices"BusinessProcess"You askedClientServices tobe cheaperYou slidChrystal a NRcode to issuean "oops"paymentClientServicesasked youfor moremoneyYou visitedSLC/CS, butreally becauseyou wanted tosee themountainsYou have a"buddy" in CSthat has helpedyou throughtough timesYou've had acheck sent thesame day theapplication wasreceivedYou've demandedBrad present whilehe tried todelegate it toanother CSemployeeYou onlyunderstand theCS "org chart"as a vagueconceptClientServices peerpressuredyou to go oncameraYou've heldmore than 3meetingswith CS in asingle dayYou use (orwant to) a CSservice youwere previouslyunaware ofYou've seen(and mayberead) a CSScorecardClientServices hasannoyed,frustrated, orirritated youYou failed toargueagainstcollectingW9sYou havewitnessed CS staffon camera,holding backlaughs at insidejokesYou've hired aClientServices"alum" in yourorg/teamYou'vedone CSwork in apast jobYou'veprovided CSsatisfactionscoresbetween 1-10

Client Services...Experiences - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You wish you would have engaged with CS earlier in the planning process
  2. Client Services pulled a "rabbit out of the hat"
  3. Over 90% of your projects were processed in <2 days
  4. You've participated in a Back 2 Front with Brad
  5. You have received data from CS that you did not know was tracked
  6. You still call Client Services "Business Process"
  7. You asked Client Services to be cheaper
  8. You slid Chrystal a NR code to issue an "oops" payment
  9. Client Services asked you for more money
  10. You visited SLC/CS, but really because you wanted to see the mountains
  11. You have a "buddy" in CS that has helped you through tough times
  12. You've had a check sent the same day the application was received
  13. You've demanded Brad present while he tried to delegate it to another CS employee
  14. You only understand the CS "org chart" as a vague concept
  15. Client Services peer pressured you to go on camera
  16. You've held more than 3 meetings with CS in a single day
  17. You use (or want to) a CS service you were previously unaware of
  18. You've seen (and maybe read) a CS Scorecard
  19. Client Services has annoyed, frustrated, or irritated you
  20. You failed to argue against collecting W9s
  21. You have witnessed CS staff on camera, holding back laughs at inside jokes
  22. You've hired a Client Services "alum" in your org/team
  23. You've done CS work in a past job
  24. You've provided CS satisfaction scores between 1-10