You failed toargueagainstcollectingW9sYou've hired aClientServices"alum" in yourorg/teamYou've demandedBrad present whilehe tried todelegate it toanother CSemployeeYou askedClientServices tobe cheaperClientServices hasannoyed,frustrated, orirritated youYou havereceived datafrom CS thatyou did notknow wastrackedYou'vedone CSwork in apast jobYou've seen(and mayberead) a CSScorecardClientServices peerpressuredyou to go oncameraYou wish youwould haveengaged withCS earlier inthe planningprocessYou havewitnessed CS staffon camera,holding backlaughs at insidejokesOver 90% ofyour projectswereprocessed in<2 daysClientServicesasked youfor moremoneyYou onlyunderstand theCS "org chart"as a vagueconceptYou slidChrystal a NRcode to issuean "oops"paymentYou visitedSLC/CS, butreally becauseyou wanted tosee themountainsYou've had acheck sent thesame day theapplication wasreceivedYou've heldmore than 3meetingswith CS in asingle dayClientServicespulled a"rabbit out ofthe hat"You use (orwant to) a CSservice youwere previouslyunaware ofYou'veprovided CSsatisfactionscoresbetween 1-10You have a"buddy" in CSthat has helpedyou throughtough timesYou'veparticipatedin a Back 2Front withBradYou still callClientServices"BusinessProcess"You failed toargueagainstcollectingW9sYou've hired aClientServices"alum" in yourorg/teamYou've demandedBrad present whilehe tried todelegate it toanother CSemployeeYou askedClientServices tobe cheaperClientServices hasannoyed,frustrated, orirritated youYou havereceived datafrom CS thatyou did notknow wastrackedYou'vedone CSwork in apast jobYou've seen(and mayberead) a CSScorecardClientServices peerpressuredyou to go oncameraYou wish youwould haveengaged withCS earlier inthe planningprocessYou havewitnessed CS staffon camera,holding backlaughs at insidejokesOver 90% ofyour projectswereprocessed in<2 daysClientServicesasked youfor moremoneyYou onlyunderstand theCS "org chart"as a vagueconceptYou slidChrystal a NRcode to issuean "oops"paymentYou visitedSLC/CS, butreally becauseyou wanted tosee themountainsYou've had acheck sent thesame day theapplication wasreceivedYou've heldmore than 3meetingswith CS in asingle dayClientServicespulled a"rabbit out ofthe hat"You use (orwant to) a CSservice youwere previouslyunaware ofYou'veprovided CSsatisfactionscoresbetween 1-10You have a"buddy" in CSthat has helpedyou throughtough timesYou'veparticipatedin a Back 2Front withBradYou still callClientServices"BusinessProcess"

Client Services...Experiences - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You failed to argue against collecting W9s
  2. You've hired a Client Services "alum" in your org/team
  3. You've demanded Brad present while he tried to delegate it to another CS employee
  4. You asked Client Services to be cheaper
  5. Client Services has annoyed, frustrated, or irritated you
  6. You have received data from CS that you did not know was tracked
  7. You've done CS work in a past job
  8. You've seen (and maybe read) a CS Scorecard
  9. Client Services peer pressured you to go on camera
  10. You wish you would have engaged with CS earlier in the planning process
  11. You have witnessed CS staff on camera, holding back laughs at inside jokes
  12. Over 90% of your projects were processed in <2 days
  13. Client Services asked you for more money
  14. You only understand the CS "org chart" as a vague concept
  15. You slid Chrystal a NR code to issue an "oops" payment
  16. You visited SLC/CS, but really because you wanted to see the mountains
  17. You've had a check sent the same day the application was received
  18. You've held more than 3 meetings with CS in a single day
  19. Client Services pulled a "rabbit out of the hat"
  20. You use (or want to) a CS service you were previously unaware of
  21. You've provided CS satisfaction scores between 1-10
  22. You have a "buddy" in CS that has helped you through tough times
  23. You've participated in a Back 2 Front with Brad
  24. You still call Client Services "Business Process"