You have a"buddy" in CSthat has helpedyou throughtough timesYou've heldmore than 3meetingswith CS in asingle dayYou use (orwant to) a CSservice youwere previouslyunaware ofYou visitedSLC/CS, butreally becauseyou wanted tosee themountainsClientServicespulled a"rabbit out ofthe hat"You've demandedBrad present whilehe tried todelegate it toanother CSemployeeYou'veparticipatedin a Back 2Front withBradYou havereceived datafrom CS thatyou did notknow wastrackedYou'vedone CSwork in apast jobYou failed toargueagainstcollectingW9sClientServices hasannoyed,frustrated, orirritated youYou've seen(and mayberead) a CSScorecardYou still callClientServices"BusinessProcess"You've hired aClientServices"alum" in yourorg/teamYou onlyunderstand theCS "org chart"as a vagueconceptYou askedClientServices tobe cheaperYou've had acheck sent thesame day theapplication wasreceivedYou slidChrystal a NRcode to issuean "oops"paymentYou wish youwould haveengaged withCS earlier inthe planningprocessClientServices peerpressuredyou to go oncameraYou havewitnessed CS staffon camera,holding backlaughs at insidejokesClientServicesasked youfor moremoneyYou'veprovided CSsatisfactionscoresbetween 1-10Over 90% ofyour projectswereprocessed in<2 daysYou have a"buddy" in CSthat has helpedyou throughtough timesYou've heldmore than 3meetingswith CS in asingle dayYou use (orwant to) a CSservice youwere previouslyunaware ofYou visitedSLC/CS, butreally becauseyou wanted tosee themountainsClientServicespulled a"rabbit out ofthe hat"You've demandedBrad present whilehe tried todelegate it toanother CSemployeeYou'veparticipatedin a Back 2Front withBradYou havereceived datafrom CS thatyou did notknow wastrackedYou'vedone CSwork in apast jobYou failed toargueagainstcollectingW9sClientServices hasannoyed,frustrated, orirritated youYou've seen(and mayberead) a CSScorecardYou still callClientServices"BusinessProcess"You've hired aClientServices"alum" in yourorg/teamYou onlyunderstand theCS "org chart"as a vagueconceptYou askedClientServices tobe cheaperYou've had acheck sent thesame day theapplication wasreceivedYou slidChrystal a NRcode to issuean "oops"paymentYou wish youwould haveengaged withCS earlier inthe planningprocessClientServices peerpressuredyou to go oncameraYou havewitnessed CS staffon camera,holding backlaughs at insidejokesClientServicesasked youfor moremoneyYou'veprovided CSsatisfactionscoresbetween 1-10Over 90% ofyour projectswereprocessed in<2 days

Client Services...Experiences - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You have a "buddy" in CS that has helped you through tough times
  2. You've held more than 3 meetings with CS in a single day
  3. You use (or want to) a CS service you were previously unaware of
  4. You visited SLC/CS, but really because you wanted to see the mountains
  5. Client Services pulled a "rabbit out of the hat"
  6. You've demanded Brad present while he tried to delegate it to another CS employee
  7. You've participated in a Back 2 Front with Brad
  8. You have received data from CS that you did not know was tracked
  9. You've done CS work in a past job
  10. You failed to argue against collecting W9s
  11. Client Services has annoyed, frustrated, or irritated you
  12. You've seen (and maybe read) a CS Scorecard
  13. You still call Client Services "Business Process"
  14. You've hired a Client Services "alum" in your org/team
  15. You only understand the CS "org chart" as a vague concept
  16. You asked Client Services to be cheaper
  17. You've had a check sent the same day the application was received
  18. You slid Chrystal a NR code to issue an "oops" payment
  19. You wish you would have engaged with CS earlier in the planning process
  20. Client Services peer pressured you to go on camera
  21. You have witnessed CS staff on camera, holding back laughs at inside jokes
  22. Client Services asked you for more money
  23. You've provided CS satisfaction scores between 1-10
  24. Over 90% of your projects were processed in <2 days