You visitedSLC/CS, butreally becauseyou wanted tosee themountainsYou've hired aClientServices"alum" in yourorg/teamClientServices peerpressuredyou to go oncameraYou slidChrystal a NRcode to issuean "oops"paymentYou wish youwould haveengaged withCS earlier inthe planningprocessClientServicespulled a"rabbit out ofthe hat"You failed toargueagainstcollectingW9sYou onlyunderstand theCS "org chart"as a vagueconceptYou've demandedBrad present whilehe tried todelegate it toanother CSemployeeYou'veparticipatedin a Back 2Front withBradYou use (orwant to) a CSservice youwere previouslyunaware ofClientServicesasked youfor moremoneyYou havereceived datafrom CS thatyou did notknow wastrackedYou still callClientServices"BusinessProcess"You'veprovided CSsatisfactionscoresbetween 1-10You havewitnessed CS staffon camera,holding backlaughs at insidejokesYou askedClientServices tobe cheaperYou've seen(and mayberead) a CSScorecardYou have a"buddy" in CSthat has helpedyou throughtough timesYou'vedone CSwork in apast jobOver 90% ofyour projectswereprocessed in<2 daysClientServices hasannoyed,frustrated, orirritated youYou've had acheck sent thesame day theapplication wasreceivedYou've heldmore than 3meetingswith CS in asingle dayYou visitedSLC/CS, butreally becauseyou wanted tosee themountainsYou've hired aClientServices"alum" in yourorg/teamClientServices peerpressuredyou to go oncameraYou slidChrystal a NRcode to issuean "oops"paymentYou wish youwould haveengaged withCS earlier inthe planningprocessClientServicespulled a"rabbit out ofthe hat"You failed toargueagainstcollectingW9sYou onlyunderstand theCS "org chart"as a vagueconceptYou've demandedBrad present whilehe tried todelegate it toanother CSemployeeYou'veparticipatedin a Back 2Front withBradYou use (orwant to) a CSservice youwere previouslyunaware ofClientServicesasked youfor moremoneyYou havereceived datafrom CS thatyou did notknow wastrackedYou still callClientServices"BusinessProcess"You'veprovided CSsatisfactionscoresbetween 1-10You havewitnessed CS staffon camera,holding backlaughs at insidejokesYou askedClientServices tobe cheaperYou've seen(and mayberead) a CSScorecardYou have a"buddy" in CSthat has helpedyou throughtough timesYou'vedone CSwork in apast jobOver 90% ofyour projectswereprocessed in<2 daysClientServices hasannoyed,frustrated, orirritated youYou've had acheck sent thesame day theapplication wasreceivedYou've heldmore than 3meetingswith CS in asingle day

Client Services...Experiences - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You visited SLC/CS, but really because you wanted to see the mountains
  2. You've hired a Client Services "alum" in your org/team
  3. Client Services peer pressured you to go on camera
  4. You slid Chrystal a NR code to issue an "oops" payment
  5. You wish you would have engaged with CS earlier in the planning process
  6. Client Services pulled a "rabbit out of the hat"
  7. You failed to argue against collecting W9s
  8. You only understand the CS "org chart" as a vague concept
  9. You've demanded Brad present while he tried to delegate it to another CS employee
  10. You've participated in a Back 2 Front with Brad
  11. You use (or want to) a CS service you were previously unaware of
  12. Client Services asked you for more money
  13. You have received data from CS that you did not know was tracked
  14. You still call Client Services "Business Process"
  15. You've provided CS satisfaction scores between 1-10
  16. You have witnessed CS staff on camera, holding back laughs at inside jokes
  17. You asked Client Services to be cheaper
  18. You've seen (and maybe read) a CS Scorecard
  19. You have a "buddy" in CS that has helped you through tough times
  20. You've done CS work in a past job
  21. Over 90% of your projects were processed in <2 days
  22. Client Services has annoyed, frustrated, or irritated you
  23. You've had a check sent the same day the application was received
  24. You've held more than 3 meetings with CS in a single day