You'veprovided CSsatisfactionscoresbetween 1-10ClientServices peerpressuredyou to go oncameraYou've demandedBrad present whilehe tried todelegate it toanother CSemployeeYou'veparticipatedin a Back 2Front withBradOver 90% ofyour projectswereprocessed in<2 daysClientServices hasannoyed,frustrated, orirritated youYou have a"buddy" in CSthat has helpedyou throughtough timesYou askedClientServices tobe cheaperYou've seen(and mayberead) a CSScorecardYou havereceived datafrom CS thatyou did notknow wastrackedYou still callClientServices"BusinessProcess"You'vedone CSwork in apast jobYou failed toargueagainstcollectingW9sYou wish youwould haveengaged withCS earlier inthe planningprocessYou slidChrystal a NRcode to issuean "oops"paymentClientServicespulled a"rabbit out ofthe hat"You've had acheck sent thesame day theapplication wasreceivedClientServicesasked youfor moremoneyYou havewitnessed CS staffon camera,holding backlaughs at insidejokesYou visitedSLC/CS, butreally becauseyou wanted tosee themountainsYou onlyunderstand theCS "org chart"as a vagueconceptYou've heldmore than 3meetingswith CS in asingle dayYou use (orwant to) a CSservice youwere previouslyunaware ofYou've hired aClientServices"alum" in yourorg/teamYou'veprovided CSsatisfactionscoresbetween 1-10ClientServices peerpressuredyou to go oncameraYou've demandedBrad present whilehe tried todelegate it toanother CSemployeeYou'veparticipatedin a Back 2Front withBradOver 90% ofyour projectswereprocessed in<2 daysClientServices hasannoyed,frustrated, orirritated youYou have a"buddy" in CSthat has helpedyou throughtough timesYou askedClientServices tobe cheaperYou've seen(and mayberead) a CSScorecardYou havereceived datafrom CS thatyou did notknow wastrackedYou still callClientServices"BusinessProcess"You'vedone CSwork in apast jobYou failed toargueagainstcollectingW9sYou wish youwould haveengaged withCS earlier inthe planningprocessYou slidChrystal a NRcode to issuean "oops"paymentClientServicespulled a"rabbit out ofthe hat"You've had acheck sent thesame day theapplication wasreceivedClientServicesasked youfor moremoneyYou havewitnessed CS staffon camera,holding backlaughs at insidejokesYou visitedSLC/CS, butreally becauseyou wanted tosee themountainsYou onlyunderstand theCS "org chart"as a vagueconceptYou've heldmore than 3meetingswith CS in asingle dayYou use (orwant to) a CSservice youwere previouslyunaware ofYou've hired aClientServices"alum" in yourorg/team

Client Services...Experiences - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You've provided CS satisfaction scores between 1-10
  2. Client Services peer pressured you to go on camera
  3. You've demanded Brad present while he tried to delegate it to another CS employee
  4. You've participated in a Back 2 Front with Brad
  5. Over 90% of your projects were processed in <2 days
  6. Client Services has annoyed, frustrated, or irritated you
  7. You have a "buddy" in CS that has helped you through tough times
  8. You asked Client Services to be cheaper
  9. You've seen (and maybe read) a CS Scorecard
  10. You have received data from CS that you did not know was tracked
  11. You still call Client Services "Business Process"
  12. You've done CS work in a past job
  13. You failed to argue against collecting W9s
  14. You wish you would have engaged with CS earlier in the planning process
  15. You slid Chrystal a NR code to issue an "oops" payment
  16. Client Services pulled a "rabbit out of the hat"
  17. You've had a check sent the same day the application was received
  18. Client Services asked you for more money
  19. You have witnessed CS staff on camera, holding back laughs at inside jokes
  20. You visited SLC/CS, but really because you wanted to see the mountains
  21. You only understand the CS "org chart" as a vague concept
  22. You've held more than 3 meetings with CS in a single day
  23. You use (or want to) a CS service you were previously unaware of
  24. You've hired a Client Services "alum" in your org/team