You onlyunderstand theCS "org chart"as a vagueconceptYou'veparticipatedin a Back 2Front withBradYou visitedSLC/CS, butreally becauseyou wanted tosee themountainsYou have a"buddy" in CSthat has helpedyou throughtough timesYou havereceived datafrom CS thatyou did notknow wastrackedYou wish youwould haveengaged withCS earlier inthe planningprocessYou'vedone CSwork in apast jobClientServicespulled a"rabbit out ofthe hat"You failed toargueagainstcollectingW9sYou've seen(and mayberead) a CSScorecardYou've hired aClientServices"alum" in yourorg/teamYou've had acheck sent thesame day theapplication wasreceivedYou still callClientServices"BusinessProcess"You've heldmore than 3meetingswith CS in asingle dayOver 90% ofyour projectswereprocessed in<2 daysYou havewitnessed CS staffon camera,holding backlaughs at insidejokesYou'veprovided CSsatisfactionscoresbetween 1-10You slidChrystal a NRcode to issuean "oops"paymentClientServices peerpressuredyou to go oncameraYou've demandedBrad present whilehe tried todelegate it toanother CSemployeeYou askedClientServices tobe cheaperClientServicesasked youfor moremoneyClientServices hasannoyed,frustrated, orirritated youYou use (orwant to) a CSservice youwere previouslyunaware ofYou onlyunderstand theCS "org chart"as a vagueconceptYou'veparticipatedin a Back 2Front withBradYou visitedSLC/CS, butreally becauseyou wanted tosee themountainsYou have a"buddy" in CSthat has helpedyou throughtough timesYou havereceived datafrom CS thatyou did notknow wastrackedYou wish youwould haveengaged withCS earlier inthe planningprocessYou'vedone CSwork in apast jobClientServicespulled a"rabbit out ofthe hat"You failed toargueagainstcollectingW9sYou've seen(and mayberead) a CSScorecardYou've hired aClientServices"alum" in yourorg/teamYou've had acheck sent thesame day theapplication wasreceivedYou still callClientServices"BusinessProcess"You've heldmore than 3meetingswith CS in asingle dayOver 90% ofyour projectswereprocessed in<2 daysYou havewitnessed CS staffon camera,holding backlaughs at insidejokesYou'veprovided CSsatisfactionscoresbetween 1-10You slidChrystal a NRcode to issuean "oops"paymentClientServices peerpressuredyou to go oncameraYou've demandedBrad present whilehe tried todelegate it toanother CSemployeeYou askedClientServices tobe cheaperClientServicesasked youfor moremoneyClientServices hasannoyed,frustrated, orirritated youYou use (orwant to) a CSservice youwere previouslyunaware of

Client Services...Experiences - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You only understand the CS "org chart" as a vague concept
  2. You've participated in a Back 2 Front with Brad
  3. You visited SLC/CS, but really because you wanted to see the mountains
  4. You have a "buddy" in CS that has helped you through tough times
  5. You have received data from CS that you did not know was tracked
  6. You wish you would have engaged with CS earlier in the planning process
  7. You've done CS work in a past job
  8. Client Services pulled a "rabbit out of the hat"
  9. You failed to argue against collecting W9s
  10. You've seen (and maybe read) a CS Scorecard
  11. You've hired a Client Services "alum" in your org/team
  12. You've had a check sent the same day the application was received
  13. You still call Client Services "Business Process"
  14. You've held more than 3 meetings with CS in a single day
  15. Over 90% of your projects were processed in <2 days
  16. You have witnessed CS staff on camera, holding back laughs at inside jokes
  17. You've provided CS satisfaction scores between 1-10
  18. You slid Chrystal a NR code to issue an "oops" payment
  19. Client Services peer pressured you to go on camera
  20. You've demanded Brad present while he tried to delegate it to another CS employee
  21. You asked Client Services to be cheaper
  22. Client Services asked you for more money
  23. Client Services has annoyed, frustrated, or irritated you
  24. You use (or want to) a CS service you were previously unaware of