You've demandedBrad present whilehe tried todelegate it toanother CSemployeeYou've had acheck sent thesame day theapplication wasreceivedYou'vedone CSwork in apast jobYou use (orwant to) a CSservice youwere previouslyunaware ofYou've heldmore than 3meetingswith CS in asingle dayYou onlyunderstand theCS "org chart"as a vagueconceptYou askedClientServices tobe cheaperClientServicesasked youfor moremoneyYou've seen(and mayberead) a CSScorecardClientServicespulled a"rabbit out ofthe hat"You wish youwould haveengaged withCS earlier inthe planningprocessYou havewitnessed CS staffon camera,holding backlaughs at insidejokesYou still callClientServices"BusinessProcess"You'veprovided CSsatisfactionscoresbetween 1-10You havereceived datafrom CS thatyou did notknow wastrackedYou failed toargueagainstcollectingW9sYou slidChrystal a NRcode to issuean "oops"paymentYou've hired aClientServices"alum" in yourorg/teamClientServices hasannoyed,frustrated, orirritated youYou visitedSLC/CS, butreally becauseyou wanted tosee themountainsYou'veparticipatedin a Back 2Front withBradClientServices peerpressuredyou to go oncameraOver 90% ofyour projectswereprocessed in<2 daysYou have a"buddy" in CSthat has helpedyou throughtough timesYou've demandedBrad present whilehe tried todelegate it toanother CSemployeeYou've had acheck sent thesame day theapplication wasreceivedYou'vedone CSwork in apast jobYou use (orwant to) a CSservice youwere previouslyunaware ofYou've heldmore than 3meetingswith CS in asingle dayYou onlyunderstand theCS "org chart"as a vagueconceptYou askedClientServices tobe cheaperClientServicesasked youfor moremoneyYou've seen(and mayberead) a CSScorecardClientServicespulled a"rabbit out ofthe hat"You wish youwould haveengaged withCS earlier inthe planningprocessYou havewitnessed CS staffon camera,holding backlaughs at insidejokesYou still callClientServices"BusinessProcess"You'veprovided CSsatisfactionscoresbetween 1-10You havereceived datafrom CS thatyou did notknow wastrackedYou failed toargueagainstcollectingW9sYou slidChrystal a NRcode to issuean "oops"paymentYou've hired aClientServices"alum" in yourorg/teamClientServices hasannoyed,frustrated, orirritated youYou visitedSLC/CS, butreally becauseyou wanted tosee themountainsYou'veparticipatedin a Back 2Front withBradClientServices peerpressuredyou to go oncameraOver 90% ofyour projectswereprocessed in<2 daysYou have a"buddy" in CSthat has helpedyou throughtough times

Client Services...Experiences - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You've demanded Brad present while he tried to delegate it to another CS employee
  2. You've had a check sent the same day the application was received
  3. You've done CS work in a past job
  4. You use (or want to) a CS service you were previously unaware of
  5. You've held more than 3 meetings with CS in a single day
  6. You only understand the CS "org chart" as a vague concept
  7. You asked Client Services to be cheaper
  8. Client Services asked you for more money
  9. You've seen (and maybe read) a CS Scorecard
  10. Client Services pulled a "rabbit out of the hat"
  11. You wish you would have engaged with CS earlier in the planning process
  12. You have witnessed CS staff on camera, holding back laughs at inside jokes
  13. You still call Client Services "Business Process"
  14. You've provided CS satisfaction scores between 1-10
  15. You have received data from CS that you did not know was tracked
  16. You failed to argue against collecting W9s
  17. You slid Chrystal a NR code to issue an "oops" payment
  18. You've hired a Client Services "alum" in your org/team
  19. Client Services has annoyed, frustrated, or irritated you
  20. You visited SLC/CS, but really because you wanted to see the mountains
  21. You've participated in a Back 2 Front with Brad
  22. Client Services peer pressured you to go on camera
  23. Over 90% of your projects were processed in <2 days
  24. You have a "buddy" in CS that has helped you through tough times