ClientServices hasannoyed,frustrated, orirritated youYou've heldmore than 3meetingswith CS in asingle dayOver 90% ofyour projectswereprocessed in<2 daysYou'veparticipatedin a Back 2Front withBradClientServicesasked youfor moremoneyClientServicespulled a"rabbit out ofthe hat"You havereceived datafrom CS thatyou did notknow wastrackedYou failed toargueagainstcollectingW9sYou've had acheck sent thesame day theapplication wasreceivedYou wish youwould haveengaged withCS earlier inthe planningprocessYou'veprovided CSsatisfactionscoresbetween 1-10You visitedSLC/CS, butreally becauseyou wanted tosee themountainsYou havewitnessed CS staffon camera,holding backlaughs at insidejokesYou slidChrystal a NRcode to issuean "oops"paymentYou've seen(and mayberead) a CSScorecardYou use (orwant to) a CSservice youwere previouslyunaware ofYou've demandedBrad present whilehe tried todelegate it toanother CSemployeeClientServices peerpressuredyou to go oncameraYou still callClientServices"BusinessProcess"You'vedone CSwork in apast jobYou onlyunderstand theCS "org chart"as a vagueconceptYou have a"buddy" in CSthat has helpedyou throughtough timesYou askedClientServices tobe cheaperYou've hired aClientServices"alum" in yourorg/teamClientServices hasannoyed,frustrated, orirritated youYou've heldmore than 3meetingswith CS in asingle dayOver 90% ofyour projectswereprocessed in<2 daysYou'veparticipatedin a Back 2Front withBradClientServicesasked youfor moremoneyClientServicespulled a"rabbit out ofthe hat"You havereceived datafrom CS thatyou did notknow wastrackedYou failed toargueagainstcollectingW9sYou've had acheck sent thesame day theapplication wasreceivedYou wish youwould haveengaged withCS earlier inthe planningprocessYou'veprovided CSsatisfactionscoresbetween 1-10You visitedSLC/CS, butreally becauseyou wanted tosee themountainsYou havewitnessed CS staffon camera,holding backlaughs at insidejokesYou slidChrystal a NRcode to issuean "oops"paymentYou've seen(and mayberead) a CSScorecardYou use (orwant to) a CSservice youwere previouslyunaware ofYou've demandedBrad present whilehe tried todelegate it toanother CSemployeeClientServices peerpressuredyou to go oncameraYou still callClientServices"BusinessProcess"You'vedone CSwork in apast jobYou onlyunderstand theCS "org chart"as a vagueconceptYou have a"buddy" in CSthat has helpedyou throughtough timesYou askedClientServices tobe cheaperYou've hired aClientServices"alum" in yourorg/team

Client Services...Experiences - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client Services has annoyed, frustrated, or irritated you
  2. You've held more than 3 meetings with CS in a single day
  3. Over 90% of your projects were processed in <2 days
  4. You've participated in a Back 2 Front with Brad
  5. Client Services asked you for more money
  6. Client Services pulled a "rabbit out of the hat"
  7. You have received data from CS that you did not know was tracked
  8. You failed to argue against collecting W9s
  9. You've had a check sent the same day the application was received
  10. You wish you would have engaged with CS earlier in the planning process
  11. You've provided CS satisfaction scores between 1-10
  12. You visited SLC/CS, but really because you wanted to see the mountains
  13. You have witnessed CS staff on camera, holding back laughs at inside jokes
  14. You slid Chrystal a NR code to issue an "oops" payment
  15. You've seen (and maybe read) a CS Scorecard
  16. You use (or want to) a CS service you were previously unaware of
  17. You've demanded Brad present while he tried to delegate it to another CS employee
  18. Client Services peer pressured you to go on camera
  19. You still call Client Services "Business Process"
  20. You've done CS work in a past job
  21. You only understand the CS "org chart" as a vague concept
  22. You have a "buddy" in CS that has helped you through tough times
  23. You asked Client Services to be cheaper
  24. You've hired a Client Services "alum" in your org/team