(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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when a customer asks for a Spanish speaker
when they ask for 1 yr worth of statements
when they ask to speak to a manager
asks for loan bag #
when johnny sits down to read the paper
when there's a line of more than 5 for PB's
when a PB asks for a customer CIF on teams
when a PB does a close on an account
when a customer is on the phone asking to speak to karla
when a customer calls back asking to speak to isaura
when a PB opens an account
when customers dont understand why they have fraud on their acct and argue with PB's
when a customer needs to do a wire
when they assume karla is the manager
when PB side is slow all PB sit and chat next to their printer
when some asks for CD rates
when the tellers need a PB for Spanish translation
when karla is out to lunch and customers only want to work with her
when a PB brings a laptop over to the teller line to do the debit cards
when a customer asks if there's a sign in sheet
when a PB does a close/reopen
customer comes in to open an acct but doesn't have anything ready
