RefilltooSoonDURRefillRequestDeniedInsufficientInventoryHEARTAngryNeedCCOFOutreachRequiredConsultPatientPANotCoveredFirstFillReviewSpecialtyMedicationREMSMedicationDischargeHappyPPAFirst FillReviewFrustratedAddictionClinicVoucherUpset3 DayRuleVIPInsuranceUpdateInsuranceLimitsClinicAdminMedRX notDeliveredConsultPhysicianERPReviewAllergiesRefilltooSoonDURRefillRequestDeniedInsufficientInventoryHEARTAngryNeedCCOFOutreachRequiredConsultPatientPANotCoveredFirstFillReviewSpecialtyMedicationREMSMedicationDischargeHappyPPAFirst FillReviewFrustratedAddictionClinicVoucherUpset3 DayRuleVIPInsuranceUpdateInsuranceLimitsClinicAdminMedRX notDeliveredConsultPhysicianERPReviewAllergies

Pharmacy Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refill too Soon
  2. DUR
  3. Refill Request Denied
  4. Insufficient Inventory
  5. HEART
  6. Angry
  7. Need CCOF
  8. Outreach Required
  9. Consult Patient
  10. PA
  11. Not Covered
  12. First Fill Review
  13. Specialty Medication
  14. REMS Medication
  15. Discharge
  16. Happy
  17. PPA First Fill Review
  18. Frustrated
  19. Addiction Clinic Voucher
  20. Upset
  21. 3 Day Rule
  22. VIP
  23. Insurance Update
  24. Insurance Limits
  25. Clinic Admin Med
  26. RX not Delivered
  27. Consult Physician
  28. ERP
  29. Review Allergies