AddictionClinicVoucherDURHappyHEARTInsufficientInventoryNeedCCOFREMSMedicationSpecialtyMedicationClinicAdminMedRefilltooSoonERPInsuranceUpdateAngryFirstFillReviewRX notDelivered3 DayRuleRefillRequestDeniedFrustratedPAConsultPatientPPAFirst FillReviewOutreachRequiredUpsetReviewAllergiesNotCoveredVIPConsultPhysicianInsuranceLimitsDischargeAddictionClinicVoucherDURHappyHEARTInsufficientInventoryNeedCCOFREMSMedicationSpecialtyMedicationClinicAdminMedRefilltooSoonERPInsuranceUpdateAngryFirstFillReviewRX notDelivered3 DayRuleRefillRequestDeniedFrustratedPAConsultPatientPPAFirst FillReviewOutreachRequiredUpsetReviewAllergiesNotCoveredVIPConsultPhysicianInsuranceLimitsDischarge

Pharmacy Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Addiction Clinic Voucher
  2. DUR
  3. Happy
  4. HEART
  5. Insufficient Inventory
  6. Need CCOF
  7. REMS Medication
  8. Specialty Medication
  9. Clinic Admin Med
  10. Refill too Soon
  11. ERP
  12. Insurance Update
  13. Angry
  14. First Fill Review
  15. RX not Delivered
  16. 3 Day Rule
  17. Refill Request Denied
  18. Frustrated
  19. PA
  20. Consult Patient
  21. PPA First Fill Review
  22. Outreach Required
  23. Upset
  24. Review Allergies
  25. Not Covered
  26. VIP
  27. Consult Physician
  28. Insurance Limits
  29. Discharge