ERPHappyConsultPatientAddictionClinicVoucherUpsetDURInsuranceUpdateAngryRefillRequestDeniedFrustratedNeedCCOFPA3 DayRuleHEARTConsultPhysicianRX notDeliveredREMSMedicationOutreachRequiredSpecialtyMedicationNotCoveredVIPInsufficientInventoryReviewAllergiesPPAFirst FillReviewRefilltooSoonFirstFillReviewClinicAdminMedDischargeInsuranceLimitsERPHappyConsultPatientAddictionClinicVoucherUpsetDURInsuranceUpdateAngryRefillRequestDeniedFrustratedNeedCCOFPA3 DayRuleHEARTConsultPhysicianRX notDeliveredREMSMedicationOutreachRequiredSpecialtyMedicationNotCoveredVIPInsufficientInventoryReviewAllergiesPPAFirst FillReviewRefilltooSoonFirstFillReviewClinicAdminMedDischargeInsuranceLimits

Pharmacy Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ERP
  2. Happy
  3. Consult Patient
  4. Addiction Clinic Voucher
  5. Upset
  6. DUR
  7. Insurance Update
  8. Angry
  9. Refill Request Denied
  10. Frustrated
  11. Need CCOF
  12. PA
  13. 3 Day Rule
  14. HEART
  15. Consult Physician
  16. RX not Delivered
  17. REMS Medication
  18. Outreach Required
  19. Specialty Medication
  20. Not Covered
  21. VIP
  22. Insufficient Inventory
  23. Review Allergies
  24. PPA First Fill Review
  25. Refill too Soon
  26. First Fill Review
  27. Clinic Admin Med
  28. Discharge
  29. Insurance Limits