RX notDeliveredSpecialtyMedicationPAAddictionClinicVoucherPPAFirst FillReviewNeedCCOFUpsetNotCovered3 DayRuleReviewAllergiesInsuranceLimitsRefillRequestDeniedREMSMedicationConsultPatientRefilltooSoonClinicAdminMedConsultPhysicianHappyDURVIPInsufficientInventoryHEARTDischargeFirstFillReviewOutreachRequiredFrustratedAngryERPInsuranceUpdateRX notDeliveredSpecialtyMedicationPAAddictionClinicVoucherPPAFirst FillReviewNeedCCOFUpsetNotCovered3 DayRuleReviewAllergiesInsuranceLimitsRefillRequestDeniedREMSMedicationConsultPatientRefilltooSoonClinicAdminMedConsultPhysicianHappyDURVIPInsufficientInventoryHEARTDischargeFirstFillReviewOutreachRequiredFrustratedAngryERPInsuranceUpdate

Pharmacy Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RX not Delivered
  2. Specialty Medication
  3. PA
  4. Addiction Clinic Voucher
  5. PPA First Fill Review
  6. Need CCOF
  7. Upset
  8. Not Covered
  9. 3 Day Rule
  10. Review Allergies
  11. Insurance Limits
  12. Refill Request Denied
  13. REMS Medication
  14. Consult Patient
  15. Refill too Soon
  16. Clinic Admin Med
  17. Consult Physician
  18. Happy
  19. DUR
  20. VIP
  21. Insufficient Inventory
  22. HEART
  23. Discharge
  24. First Fill Review
  25. Outreach Required
  26. Frustrated
  27. Angry
  28. ERP
  29. Insurance Update