FirstFillReviewVIPOutreachRequiredConsultPatientDURPPAFirst FillReviewReviewAllergiesDischargeInsuranceUpdateAngryRX notDeliveredNotCoveredPANeedCCOFInsuranceLimitsREMSMedicationConsultPhysicianInsufficientInventoryUpsetFrustratedHappyRefilltooSoon3 DayRuleAddictionClinicVoucherHEARTERPRefillRequestDeniedSpecialtyMedicationClinicAdminMedFirstFillReviewVIPOutreachRequiredConsultPatientDURPPAFirst FillReviewReviewAllergiesDischargeInsuranceUpdateAngryRX notDeliveredNotCoveredPANeedCCOFInsuranceLimitsREMSMedicationConsultPhysicianInsufficientInventoryUpsetFrustratedHappyRefilltooSoon3 DayRuleAddictionClinicVoucherHEARTERPRefillRequestDeniedSpecialtyMedicationClinicAdminMed

Pharmacy Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. First Fill Review
  2. VIP
  3. Outreach Required
  4. Consult Patient
  5. DUR
  6. PPA First Fill Review
  7. Review Allergies
  8. Discharge
  9. Insurance Update
  10. Angry
  11. RX not Delivered
  12. Not Covered
  13. PA
  14. Need CCOF
  15. Insurance Limits
  16. REMS Medication
  17. Consult Physician
  18. Insufficient Inventory
  19. Upset
  20. Frustrated
  21. Happy
  22. Refill too Soon
  23. 3 Day Rule
  24. Addiction Clinic Voucher
  25. HEART
  26. ERP
  27. Refill Request Denied
  28. Specialty Medication
  29. Clinic Admin Med