InsufficientInventoryFrustratedPARefilltooSoonConsultPatientUpsetInsuranceLimitsReviewAllergiesNeedCCOFConsultPhysicianRefillRequestDeniedDURVIPSpecialtyMedicationHappyREMSMedicationAddictionClinicVoucherNotCoveredInsuranceUpdateOutreachRequiredRX notDeliveredFirstFillReviewPPAFirst FillReview3 DayRuleDischargeERPClinicAdminMedHEARTAngryInsufficientInventoryFrustratedPARefilltooSoonConsultPatientUpsetInsuranceLimitsReviewAllergiesNeedCCOFConsultPhysicianRefillRequestDeniedDURVIPSpecialtyMedicationHappyREMSMedicationAddictionClinicVoucherNotCoveredInsuranceUpdateOutreachRequiredRX notDeliveredFirstFillReviewPPAFirst FillReview3 DayRuleDischargeERPClinicAdminMedHEARTAngry

Pharmacy Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Insufficient Inventory
  2. Frustrated
  3. PA
  4. Refill too Soon
  5. Consult Patient
  6. Upset
  7. Insurance Limits
  8. Review Allergies
  9. Need CCOF
  10. Consult Physician
  11. Refill Request Denied
  12. DUR
  13. VIP
  14. Specialty Medication
  15. Happy
  16. REMS Medication
  17. Addiction Clinic Voucher
  18. Not Covered
  19. Insurance Update
  20. Outreach Required
  21. RX not Delivered
  22. First Fill Review
  23. PPA First Fill Review
  24. 3 Day Rule
  25. Discharge
  26. ERP
  27. Clinic Admin Med
  28. HEART
  29. Angry