FirstFillReviewOutreachRequiredFrustratedSpecialtyMedicationInsuranceLimitsInsuranceUpdateNeedCCOFAddictionClinicVoucherERPUpsetVIPConsultPatientInsufficientInventoryHappyAngryPPAFirst FillReviewRefillRequestDeniedHEARTRefilltooSoonDURREMSMedicationDischarge3 DayRuleConsultPhysicianClinicAdminMedNotCoveredPAReviewAllergiesRX notDeliveredFirstFillReviewOutreachRequiredFrustratedSpecialtyMedicationInsuranceLimitsInsuranceUpdateNeedCCOFAddictionClinicVoucherERPUpsetVIPConsultPatientInsufficientInventoryHappyAngryPPAFirst FillReviewRefillRequestDeniedHEARTRefilltooSoonDURREMSMedicationDischarge3 DayRuleConsultPhysicianClinicAdminMedNotCoveredPAReviewAllergiesRX notDelivered

Pharmacy Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. First Fill Review
  2. Outreach Required
  3. Frustrated
  4. Specialty Medication
  5. Insurance Limits
  6. Insurance Update
  7. Need CCOF
  8. Addiction Clinic Voucher
  9. ERP
  10. Upset
  11. VIP
  12. Consult Patient
  13. Insufficient Inventory
  14. Happy
  15. Angry
  16. PPA First Fill Review
  17. Refill Request Denied
  18. HEART
  19. Refill too Soon
  20. DUR
  21. REMS Medication
  22. Discharge
  23. 3 Day Rule
  24. Consult Physician
  25. Clinic Admin Med
  26. Not Covered
  27. PA
  28. Review Allergies
  29. RX not Delivered