NotCoveredUpsetFirstFillReviewRefilltooSoonHEARTInsuranceUpdateSpecialtyMedicationHappyInsuranceLimitsOutreachRequiredReviewAllergiesConsultPhysicianPAFrustratedPPAFirst FillReviewAngryRX notDeliveredConsultPatientDischarge3 DayRuleInsufficientInventoryAddictionClinicVoucherClinicAdminMedVIPERPNeedCCOFREMSMedicationDURRefillRequestDeniedNotCoveredUpsetFirstFillReviewRefilltooSoonHEARTInsuranceUpdateSpecialtyMedicationHappyInsuranceLimitsOutreachRequiredReviewAllergiesConsultPhysicianPAFrustratedPPAFirst FillReviewAngryRX notDeliveredConsultPatientDischarge3 DayRuleInsufficientInventoryAddictionClinicVoucherClinicAdminMedVIPERPNeedCCOFREMSMedicationDURRefillRequestDenied

Pharmacy Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Not Covered
  2. Upset
  3. First Fill Review
  4. Refill too Soon
  5. HEART
  6. Insurance Update
  7. Specialty Medication
  8. Happy
  9. Insurance Limits
  10. Outreach Required
  11. Review Allergies
  12. Consult Physician
  13. PA
  14. Frustrated
  15. PPA First Fill Review
  16. Angry
  17. RX not Delivered
  18. Consult Patient
  19. Discharge
  20. 3 Day Rule
  21. Insufficient Inventory
  22. Addiction Clinic Voucher
  23. Clinic Admin Med
  24. VIP
  25. ERP
  26. Need CCOF
  27. REMS Medication
  28. DUR
  29. Refill Request Denied