Do youhave thatquote forme yet?Rewritefor UWReasonsQuoteincreased dueto inaccurateinformationfrom ClientCustomer"knowsmore thanyou"Two callsfrom sameclient insame dayNonrenewalPhone call2 soldpolicies tosameclientTaking aquote/callfor anotherCSRChangeEffectiveDate"Why didmyinsurancego up?"My roof/waterheater are fine anddon't need to bereplaced (but arebeyond acceptablelife expectancy)Do youhave thatquote forme yet?Rewritefor UWReasonsQuoteincreased dueto inaccurateinformationfrom ClientCustomer"knowsmore thanyou"Two callsfrom sameclient insame dayNonrenewalPhone call2 soldpolicies tosameclientTaking aquote/callfor anotherCSRChangeEffectiveDate"Why didmyinsurancego up?"My roof/waterheater are fine anddon't need to bereplaced (but arebeyond acceptablelife expectancy)

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do you have that quote for me yet?
  2. Rewrite for UW Reasons
  3. Quote increased due to inaccurate information from Client
  4. Customer "knows more than you"
  5. Two calls from same client in same day
  6. Nonrenewal Phone call
  7. 2 sold policies to same client
  8. Taking a quote/call for another CSR
  9. Change Effective Date
  10. "Why did my insurance go up?"
  11. My roof/water heater are fine and don't need to be replaced (but are beyond acceptable life expectancy)