(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Why did my insurance go up?"
Rewrite for UW Reasons
Change Effective Date
Taking a quote/call for another CSR
Quote increased due to inaccurate information from Client
Customer "knows more than you"
Nonrenewal Phone call
My roof/water heater are fine and don't need to be replaced (but are beyond acceptable life expectancy)