Rewritedue topricing"Can youchange myeffectivedates?""My lastcompany..."2 policiessold tosameclientTaking aquote/callfor anotherCSRQuoteincreased dueto inaccurateinfo fromcustomer"Do youhave thatquote forme yet?"Customer"knowsmore thanyou."Rewritefor UWReasonsTwo callsfrom sameclient insame day"Why didmyinsurancego up?"Rewritedue topricing"Can youchange myeffectivedates?""My lastcompany..."2 policiessold tosameclientTaking aquote/callfor anotherCSRQuoteincreased dueto inaccurateinfo fromcustomer"Do youhave thatquote forme yet?"Customer"knowsmore thanyou."Rewritefor UWReasonsTwo callsfrom sameclient insame day"Why didmyinsurancego up?"

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rewrite due to pricing
  2. "Can you change my effective dates?"
  3. "My last company..."
  4. 2 policies sold to same client
  5. Taking a quote/call for another CSR
  6. Quote increased due to inaccurate info from customer
  7. "Do you have that quote for me yet?"
  8. Customer "knows more than you."
  9. Rewrite for UW Reasons
  10. Two calls from same client in same day
  11. "Why did my insurance go up?"