(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"My last company..."
Rewrite due to pricing
Rewrite for UW Reasons
2 policies sold to same client
Customer "knows more than you."
"Why did my insurance go up?"
"Can you change my effective dates?"
"Do you have that quote for me yet?"
Taking a quote/call for another CSR
Quote increased due to inaccurate info from customer