Rewritefor UWReasonsCustomer"knowsmore thanyou."Rewritedue topricingQuoteincreased dueto inaccurateinfo fromcustomer"Why didmyinsurancego up?"Taking aquote/callfor anotherCSR"Can youchange myeffectivedates?"2 policiessold tosameclient"Do youhave thatquote forme yet?""My lastcompany..."Two callsfrom sameclient insame dayRewritefor UWReasonsCustomer"knowsmore thanyou."Rewritedue topricingQuoteincreased dueto inaccurateinfo fromcustomer"Why didmyinsurancego up?"Taking aquote/callfor anotherCSR"Can youchange myeffectivedates?"2 policiessold tosameclient"Do youhave thatquote forme yet?""My lastcompany..."Two callsfrom sameclient insame day

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rewrite for UW Reasons
  2. Customer "knows more than you."
  3. Rewrite due to pricing
  4. Quote increased due to inaccurate info from customer
  5. "Why did my insurance go up?"
  6. Taking a quote/call for another CSR
  7. "Can you change my effective dates?"
  8. 2 policies sold to same client
  9. "Do you have that quote for me yet?"
  10. "My last company..."
  11. Two calls from same client in same day