CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Rewrite due to pricing
2. 2 policies sold to same client
3. Taking a quote/call for another CSR
4. Quote increased due to inaccurate info from customer
5. Customer "knows more than you."
6. "Do you have that quote for me yet?"
7. Rewrite for UW Reasons
8. "Can you change my effective dates?"
9. "My last company..."
10. "Why did my insurance go up?"
11. Two calls from same client in same day