"My lastcompany..."Customer"knowsmore thanyou.""Do youhave thatquote forme yet?""Can youchange myeffectivedates?"Quoteincreased dueto inaccurateinfo fromcustomerTwo callsfrom sameclient insame day2 policiessold tosameclientRewritedue topricingTaking aquote/callfor anotherCSR"Why didmyinsurancego up?"Rewritefor UWReasons"My lastcompany..."Customer"knowsmore thanyou.""Do youhave thatquote forme yet?""Can youchange myeffectivedates?"Quoteincreased dueto inaccurateinfo fromcustomerTwo callsfrom sameclient insame day2 policiessold tosameclientRewritedue topricingTaking aquote/callfor anotherCSR"Why didmyinsurancego up?"Rewritefor UWReasons

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
  1. "My last company..."
  2. Customer "knows more than you."
  3. "Do you have that quote for me yet?"
  4. "Can you change my effective dates?"
  5. Quote increased due to inaccurate info from customer
  6. Two calls from same client in same day
  7. 2 policies sold to same client
  8. Rewrite due to pricing
  9. Taking a quote/call for another CSR
  10. "Why did my insurance go up?"
  11. Rewrite for UW Reasons