(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Rewrite due to pricing
2 policies sold to same client
Taking a quote/call for another CSR
Customer "knows more than you."
Quote increased due to inaccurate info from customer