Rewritedue topricing"Can youchange myeffectivedates?"Customer"knowsmore thanyou."Quoteincreased dueto inaccurateinfo fromcustomerRewritefor UWReasons"Do youhave thatquote forme yet?""Why didmyinsurancego up?""My lastcompany..."2 policiessold tosameclientTaking aquote/callfor anotherCSRTwo callsfrom sameclient insame dayRewritedue topricing"Can youchange myeffectivedates?"Customer"knowsmore thanyou."Quoteincreased dueto inaccurateinfo fromcustomerRewritefor UWReasons"Do youhave thatquote forme yet?""Why didmyinsurancego up?""My lastcompany..."2 policiessold tosameclientTaking aquote/callfor anotherCSRTwo callsfrom sameclient insame day

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rewrite due to pricing
  2. "Can you change my effective dates?"
  3. Customer "knows more than you."
  4. Quote increased due to inaccurate info from customer
  5. Rewrite for UW Reasons
  6. "Do you have that quote for me yet?"
  7. "Why did my insurance go up?"
  8. "My last company..."
  9. 2 policies sold to same client
  10. Taking a quote/call for another CSR
  11. Two calls from same client in same day