"Why didmyinsurancego up?"Rewritefor UWReasons"My lastcompany..."2 policiessold tosameclient"Do youhave thatquote forme yet?"Taking aquote/callfor anotherCSRQuoteincreased dueto inaccurateinfo fromcustomerCustomer"knowsmore thanyou."Two callsfrom sameclient insame day"Can youchange myeffectivedates?"Rewritedue topricing"Why didmyinsurancego up?"Rewritefor UWReasons"My lastcompany..."2 policiessold tosameclient"Do youhave thatquote forme yet?"Taking aquote/callfor anotherCSRQuoteincreased dueto inaccurateinfo fromcustomerCustomer"knowsmore thanyou."Two callsfrom sameclient insame day"Can youchange myeffectivedates?"Rewritedue topricing

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Why did my insurance go up?"
  2. Rewrite for UW Reasons
  3. "My last company..."
  4. 2 policies sold to same client
  5. "Do you have that quote for me yet?"
  6. Taking a quote/call for another CSR
  7. Quote increased due to inaccurate info from customer
  8. Customer "knows more than you."
  9. Two calls from same client in same day
  10. "Can you change my effective dates?"
  11. Rewrite due to pricing