(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Can you change my effective dates?"
Customer "knows more than you."
Rewrite for UW Reasons
"Do you have that quote for me yet?"
2 policies sold to same client
Rewrite due to pricing
Taking a quote/call for another CSR
"Why did my insurance go up?"
Quote increased due to inaccurate info from customer
