(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Rewrite for UW Reasons
"Can you change my effective dates?"
"Do you have that quote for me yet?"
Two calls from same client in same day
2 policies sold to same client
Rewrite due to pricing
Taking a quote/call for another CSR
"Why did my insurance go up?"
"My last company..."
Customer "knows more than you."
Quote increased due to inaccurate info from customer
