"I'll be intoday..."but don'tshow up"Broker isnonresponsive.""Why didmyinsurancego up?"2 policiessold tosameclient"Can youchange myeffectivedates?"Quoteincreased dueto inaccurateinfo fromcustomerDoesn'twant toprovideLoss RunRewritedue topricing"Do youhave thatquote forme yet?"Rewritefor UWReasonsTwo callsfrom sameclient insame day"I'll be intoday..."but don'tshow up"Broker isnonresponsive.""Why didmyinsurancego up?"2 policiessold tosameclient"Can youchange myeffectivedates?"Quoteincreased dueto inaccurateinfo fromcustomerDoesn'twant toprovideLoss RunRewritedue topricing"Do youhave thatquote forme yet?"Rewritefor UWReasonsTwo callsfrom sameclient insame day

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'll be in today..." but don't show up
  2. "Broker is nonresponsive."
  3. "Why did my insurance go up?"
  4. 2 policies sold to same client
  5. "Can you change my effective dates?"
  6. Quote increased due to inaccurate info from customer
  7. Doesn't want to provide Loss Run
  8. Rewrite due to pricing
  9. "Do you have that quote for me yet?"
  10. Rewrite for UW Reasons
  11. Two calls from same client in same day