"I'll be intoday..."but don'tshow upDoesn'twant toprovideLoss Run"Do youhave thatquote forme yet?"Rewritedue topricingTwo callsfrom sameclient insame dayQuoteincreased dueto inaccurateinfo fromcustomer"Can youchange myeffectivedates?"Rewritefor UWReasons"Why didmyinsurancego up?"2 policiessold tosameclient"Broker isnonresponsive.""I'll be intoday..."but don'tshow upDoesn'twant toprovideLoss Run"Do youhave thatquote forme yet?"Rewritedue topricingTwo callsfrom sameclient insame dayQuoteincreased dueto inaccurateinfo fromcustomer"Can youchange myeffectivedates?"Rewritefor UWReasons"Why didmyinsurancego up?"2 policiessold tosameclient"Broker isnonresponsive."

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'll be in today..." but don't show up
  2. Doesn't want to provide Loss Run
  3. "Do you have that quote for me yet?"
  4. Rewrite due to pricing
  5. Two calls from same client in same day
  6. Quote increased due to inaccurate info from customer
  7. "Can you change my effective dates?"
  8. Rewrite for UW Reasons
  9. "Why did my insurance go up?"
  10. 2 policies sold to same client
  11. "Broker is nonresponsive."