Quoteincreased dueto inaccurateinfo fromcustomer"I'll be intoday..."but don'tshow upRewritefor UWReasons2 policiessold tosameclient"Broker isnonresponsive."Rewritedue topricing"Why didmyinsurancego up?""Can youchange myeffectivedates?"Two callsfrom sameclient insame day"Do youhave thatquote forme yet?"Doesn'twant toprovideLoss RunQuoteincreased dueto inaccurateinfo fromcustomer"I'll be intoday..."but don'tshow upRewritefor UWReasons2 policiessold tosameclient"Broker isnonresponsive."Rewritedue topricing"Why didmyinsurancego up?""Can youchange myeffectivedates?"Two callsfrom sameclient insame day"Do youhave thatquote forme yet?"Doesn'twant toprovideLoss Run

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quote increased due to inaccurate info from customer
  2. "I'll be in today..." but don't show up
  3. Rewrite for UW Reasons
  4. 2 policies sold to same client
  5. "Broker is nonresponsive."
  6. Rewrite due to pricing
  7. "Why did my insurance go up?"
  8. "Can you change my effective dates?"
  9. Two calls from same client in same day
  10. "Do you have that quote for me yet?"
  11. Doesn't want to provide Loss Run