Doesn'twant toprovideLoss RunRewritefor UWReasonsRewritedue topricing"Why didmyinsurancego up?""Can youchange myeffectivedates?"2 policiessold tosameclient"Do youhave thatquote forme yet?""I'll be intoday..."but don'tshow up"Broker isnonresponsive."Two callsfrom sameclient insame dayQuoteincreased dueto inaccurateinfo fromcustomerDoesn'twant toprovideLoss RunRewritefor UWReasonsRewritedue topricing"Why didmyinsurancego up?""Can youchange myeffectivedates?"2 policiessold tosameclient"Do youhave thatquote forme yet?""I'll be intoday..."but don'tshow up"Broker isnonresponsive."Two callsfrom sameclient insame dayQuoteincreased dueto inaccurateinfo fromcustomer

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Doesn't want to provide Loss Run
  2. Rewrite for UW Reasons
  3. Rewrite due to pricing
  4. "Why did my insurance go up?"
  5. "Can you change my effective dates?"
  6. 2 policies sold to same client
  7. "Do you have that quote for me yet?"
  8. "I'll be in today..." but don't show up
  9. "Broker is nonresponsive."
  10. Two calls from same client in same day
  11. Quote increased due to inaccurate info from customer