Rewritedue topricingDoesn'twant toprovideLoss RunQuoteincreased dueto inaccurateinfo fromcustomer"Do youhave thatquote forme yet?""Can youchange myeffectivedates?""Why didmyinsurancego up?""Broker isnonresponsive."Two callsfrom sameclient insame dayRewritefor UWReasons2 policiessold tosameclient"I'll be intoday..."but don'tshow upRewritedue topricingDoesn'twant toprovideLoss RunQuoteincreased dueto inaccurateinfo fromcustomer"Do youhave thatquote forme yet?""Can youchange myeffectivedates?""Why didmyinsurancego up?""Broker isnonresponsive."Two callsfrom sameclient insame dayRewritefor UWReasons2 policiessold tosameclient"I'll be intoday..."but don'tshow up

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rewrite due to pricing
  2. Doesn't want to provide Loss Run
  3. Quote increased due to inaccurate info from customer
  4. "Do you have that quote for me yet?"
  5. "Can you change my effective dates?"
  6. "Why did my insurance go up?"
  7. "Broker is nonresponsive."
  8. Two calls from same client in same day
  9. Rewrite for UW Reasons
  10. 2 policies sold to same client
  11. "I'll be in today..." but don't show up