"Can youchange myeffectivedates?"Two callsfrom sameclient insame dayRewritedue topricing"Why didmyinsurancego up?"Quoteincreased dueto inaccurateinfo fromcustomerDoesn'twant toprovideLoss Run"I'll be intoday..."but don'tshow up"Do youhave thatquote forme yet?"Rewritefor UWReasons2 policiessold tosameclient"Broker isnonresponsive.""Can youchange myeffectivedates?"Two callsfrom sameclient insame dayRewritedue topricing"Why didmyinsurancego up?"Quoteincreased dueto inaccurateinfo fromcustomerDoesn'twant toprovideLoss Run"I'll be intoday..."but don'tshow up"Do youhave thatquote forme yet?"Rewritefor UWReasons2 policiessold tosameclient"Broker isnonresponsive."

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can you change my effective dates?"
  2. Two calls from same client in same day
  3. Rewrite due to pricing
  4. "Why did my insurance go up?"
  5. Quote increased due to inaccurate info from customer
  6. Doesn't want to provide Loss Run
  7. "I'll be in today..." but don't show up
  8. "Do you have that quote for me yet?"
  9. Rewrite for UW Reasons
  10. 2 policies sold to same client
  11. "Broker is nonresponsive."