"Why didmyinsurancego up?""I'll be intoday..."but don'tshow up"Do youhave thatquote forme yet?"Rewritefor UWReasonsDoesn'twant toprovideLoss Run2 policiessold tosameclient"Broker isnonresponsive."Rewritedue topricingTwo callsfrom sameclient insame day"Can youchange myeffectivedates?"Quoteincreased dueto inaccurateinfo fromcustomer"Why didmyinsurancego up?""I'll be intoday..."but don'tshow up"Do youhave thatquote forme yet?"Rewritefor UWReasonsDoesn'twant toprovideLoss Run2 policiessold tosameclient"Broker isnonresponsive."Rewritedue topricingTwo callsfrom sameclient insame day"Can youchange myeffectivedates?"Quoteincreased dueto inaccurateinfo fromcustomer

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Why did my insurance go up?"
  2. "I'll be in today..." but don't show up
  3. "Do you have that quote for me yet?"
  4. Rewrite for UW Reasons
  5. Doesn't want to provide Loss Run
  6. 2 policies sold to same client
  7. "Broker is nonresponsive."
  8. Rewrite due to pricing
  9. Two calls from same client in same day
  10. "Can you change my effective dates?"
  11. Quote increased due to inaccurate info from customer