Rewritedue topricingTwo callsfrom sameclient insame day2 policiessold tosameclient"I'll be intoday..."but don'tshow upRewritefor UWReasons"Broker isnonresponsive."Quoteincreased dueto inaccurateinfo fromcustomerDoesn'twant toprovideLoss Run"Can youchange myeffectivedates?""Why didmyinsurancego up?""Do youhave thatquote forme yet?"Rewritedue topricingTwo callsfrom sameclient insame day2 policiessold tosameclient"I'll be intoday..."but don'tshow upRewritefor UWReasons"Broker isnonresponsive."Quoteincreased dueto inaccurateinfo fromcustomerDoesn'twant toprovideLoss Run"Can youchange myeffectivedates?""Why didmyinsurancego up?""Do youhave thatquote forme yet?"

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rewrite due to pricing
  2. Two calls from same client in same day
  3. 2 policies sold to same client
  4. "I'll be in today..." but don't show up
  5. Rewrite for UW Reasons
  6. "Broker is nonresponsive."
  7. Quote increased due to inaccurate info from customer
  8. Doesn't want to provide Loss Run
  9. "Can you change my effective dates?"
  10. "Why did my insurance go up?"
  11. "Do you have that quote for me yet?"