"Broker isnonresponsive.""I'll be intoday..."but don'tshow up"Why didmyinsurancego up?"Rewritefor UWReasonsQuoteincreased dueto inaccurateinfo fromcustomer2 policiessold tosameclientDoesn'twant toprovideLoss Run"Do youhave thatquote forme yet?"Two callsfrom sameclient insame day"Can youchange myeffectivedates?"Rewritedue topricing"Broker isnonresponsive.""I'll be intoday..."but don'tshow up"Why didmyinsurancego up?"Rewritefor UWReasonsQuoteincreased dueto inaccurateinfo fromcustomer2 policiessold tosameclientDoesn'twant toprovideLoss Run"Do youhave thatquote forme yet?"Two callsfrom sameclient insame day"Can youchange myeffectivedates?"Rewritedue topricing

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Broker is nonresponsive."
  2. "I'll be in today..." but don't show up
  3. "Why did my insurance go up?"
  4. Rewrite for UW Reasons
  5. Quote increased due to inaccurate info from customer
  6. 2 policies sold to same client
  7. Doesn't want to provide Loss Run
  8. "Do you have that quote for me yet?"
  9. Two calls from same client in same day
  10. "Can you change my effective dates?"
  11. Rewrite due to pricing