Doesn'twant toprovideLoss RunTwo callsfrom sameclient insame day2 policiessold tosameclientRewritedue topricing"I'll be intoday..."but don'tshow up"Why didmyinsurancego up?""Can youchange myeffectivedates?"Quoteincreased dueto inaccurateinfo fromcustomer"Broker isnonresponsive."Rewritefor UWReasons"Do youhave thatquote forme yet?"Doesn'twant toprovideLoss RunTwo callsfrom sameclient insame day2 policiessold tosameclientRewritedue topricing"I'll be intoday..."but don'tshow up"Why didmyinsurancego up?""Can youchange myeffectivedates?"Quoteincreased dueto inaccurateinfo fromcustomer"Broker isnonresponsive."Rewritefor UWReasons"Do youhave thatquote forme yet?"

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Doesn't want to provide Loss Run
  2. Two calls from same client in same day
  3. 2 policies sold to same client
  4. Rewrite due to pricing
  5. "I'll be in today..." but don't show up
  6. "Why did my insurance go up?"
  7. "Can you change my effective dates?"
  8. Quote increased due to inaccurate info from customer
  9. "Broker is nonresponsive."
  10. Rewrite for UW Reasons
  11. "Do you have that quote for me yet?"