Broker isnonresponsiveTwo callsfrom sameclient insame day"I'll be intoday..."but didn'tshow up"Do youhave thatquote forme yet?"Quoteincreased dueto inaccurateinfo fromcustomer"Why didmyinsurancego up?"2 policiessold tosameclientDoesn'twant toprovideLoss RunLast minutequote requestwith deadlineless than 1week outRewritedue topricingRewritefor UWReasonsBroker isnonresponsiveTwo callsfrom sameclient insame day"I'll be intoday..."but didn'tshow up"Do youhave thatquote forme yet?"Quoteincreased dueto inaccurateinfo fromcustomer"Why didmyinsurancego up?"2 policiessold tosameclientDoesn'twant toprovideLoss RunLast minutequote requestwith deadlineless than 1week outRewritedue topricingRewritefor UWReasons

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Broker is nonresponsive
  2. Two calls from same client in same day
  3. "I'll be in today..." but didn't show up
  4. "Do you have that quote for me yet?"
  5. Quote increased due to inaccurate info from customer
  6. "Why did my insurance go up?"
  7. 2 policies sold to same client
  8. Doesn't want to provide Loss Run
  9. Last minute quote request with deadline less than 1 week out
  10. Rewrite due to pricing
  11. Rewrite for UW Reasons