2 policiessold tosameclientRewritefor UWReasonsLast minutequote requestwith deadlineless than 1week out"Do youhave thatquote forme yet?"Rewritedue topricing"I'll be intoday..."but didn'tshow upTwo callsfrom sameclient insame day"Why didmyinsurancego up?"Broker isnonresponsiveQuoteincreased dueto inaccurateinfo fromcustomerDoesn'twant toprovideLoss Run2 policiessold tosameclientRewritefor UWReasonsLast minutequote requestwith deadlineless than 1week out"Do youhave thatquote forme yet?"Rewritedue topricing"I'll be intoday..."but didn'tshow upTwo callsfrom sameclient insame day"Why didmyinsurancego up?"Broker isnonresponsiveQuoteincreased dueto inaccurateinfo fromcustomerDoesn'twant toprovideLoss Run

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2 policies sold to same client
  2. Rewrite for UW Reasons
  3. Last minute quote request with deadline less than 1 week out
  4. "Do you have that quote for me yet?"
  5. Rewrite due to pricing
  6. "I'll be in today..." but didn't show up
  7. Two calls from same client in same day
  8. "Why did my insurance go up?"
  9. Broker is nonresponsive
  10. Quote increased due to inaccurate info from customer
  11. Doesn't want to provide Loss Run