"I'll be intoday..."but didn'tshow up2 policiessold tosameclient"Why didmyinsurancego up?"Quoteincreased dueto inaccurateinfo fromcustomerRewritefor UWReasons"Do youhave thatquote forme yet?"Last minutequote requestwith deadlineless than 1week outBroker isnonresponsiveRewritedue topricingTwo callsfrom sameclient insame dayDoesn'twant toprovideLoss Run"I'll be intoday..."but didn'tshow up2 policiessold tosameclient"Why didmyinsurancego up?"Quoteincreased dueto inaccurateinfo fromcustomerRewritefor UWReasons"Do youhave thatquote forme yet?"Last minutequote requestwith deadlineless than 1week outBroker isnonresponsiveRewritedue topricingTwo callsfrom sameclient insame dayDoesn'twant toprovideLoss Run

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'll be in today..." but didn't show up
  2. 2 policies sold to same client
  3. "Why did my insurance go up?"
  4. Quote increased due to inaccurate info from customer
  5. Rewrite for UW Reasons
  6. "Do you have that quote for me yet?"
  7. Last minute quote request with deadline less than 1 week out
  8. Broker is nonresponsive
  9. Rewrite due to pricing
  10. Two calls from same client in same day
  11. Doesn't want to provide Loss Run