"Why didmyinsurancego up?"Quoteincreased dueto inaccurateinfo fromcustomerLast minutequote requestwith deadlineless than 1week out2 policiessold tosameclientRewritedue topricing"Do youhave thatquote forme yet?"Doesn'twant toprovideLoss RunTwo callsfrom sameclient insame day"I'll be intoday..."but didn'tshow upRewritefor UWReasonsBroker isnonresponsive"Why didmyinsurancego up?"Quoteincreased dueto inaccurateinfo fromcustomerLast minutequote requestwith deadlineless than 1week out2 policiessold tosameclientRewritedue topricing"Do youhave thatquote forme yet?"Doesn'twant toprovideLoss RunTwo callsfrom sameclient insame day"I'll be intoday..."but didn'tshow upRewritefor UWReasonsBroker isnonresponsive

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Why did my insurance go up?"
  2. Quote increased due to inaccurate info from customer
  3. Last minute quote request with deadline less than 1 week out
  4. 2 policies sold to same client
  5. Rewrite due to pricing
  6. "Do you have that quote for me yet?"
  7. Doesn't want to provide Loss Run
  8. Two calls from same client in same day
  9. "I'll be in today..." but didn't show up
  10. Rewrite for UW Reasons
  11. Broker is nonresponsive