Two callsfrom sameclient insame dayBroker isnonresponsive"Why didmyinsurancego up?""Do youhave thatquote forme yet?"Rewritefor UWReasonsRewritedue topricing"I'll be intoday..."but didn'tshow upDoesn'twant toprovideLoss RunQuoteincreased dueto inaccurateinfo fromcustomer2 policiessold tosameclientLast minutequote requestwith deadlineless than 1week outTwo callsfrom sameclient insame dayBroker isnonresponsive"Why didmyinsurancego up?""Do youhave thatquote forme yet?"Rewritefor UWReasonsRewritedue topricing"I'll be intoday..."but didn'tshow upDoesn'twant toprovideLoss RunQuoteincreased dueto inaccurateinfo fromcustomer2 policiessold tosameclientLast minutequote requestwith deadlineless than 1week out

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Two calls from same client in same day
  2. Broker is nonresponsive
  3. "Why did my insurance go up?"
  4. "Do you have that quote for me yet?"
  5. Rewrite for UW Reasons
  6. Rewrite due to pricing
  7. "I'll be in today..." but didn't show up
  8. Doesn't want to provide Loss Run
  9. Quote increased due to inaccurate info from customer
  10. 2 policies sold to same client
  11. Last minute quote request with deadline less than 1 week out