Two callsfrom sameclient insame dayDoesn'twant toprovideLoss RunQuoteincreased dueto inaccurateinfo fromcustomer"Do youhave thatquote forme yet?""Why didmyinsurancego up?"Last minutequote requestwith deadlineless than 1week out"I'll be intoday..."but didn'tshow upRewritedue topricingBroker isnonresponsiveRewritefor UWReasons2 policiessold tosameclientTwo callsfrom sameclient insame dayDoesn'twant toprovideLoss RunQuoteincreased dueto inaccurateinfo fromcustomer"Do youhave thatquote forme yet?""Why didmyinsurancego up?"Last minutequote requestwith deadlineless than 1week out"I'll be intoday..."but didn'tshow upRewritedue topricingBroker isnonresponsiveRewritefor UWReasons2 policiessold tosameclient

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Two calls from same client in same day
  2. Doesn't want to provide Loss Run
  3. Quote increased due to inaccurate info from customer
  4. "Do you have that quote for me yet?"
  5. "Why did my insurance go up?"
  6. Last minute quote request with deadline less than 1 week out
  7. "I'll be in today..." but didn't show up
  8. Rewrite due to pricing
  9. Broker is nonresponsive
  10. Rewrite for UW Reasons
  11. 2 policies sold to same client