Two callsfrom sameclient insame day"Do youhave thatquote forme yet?"Broker isnonresponsive2 policiessold tosameclient"Why didmyinsurancego up?"Rewritefor UWReasonsQuoteincreased dueto inaccurateinfo fromcustomerRewritedue topricingDoesn'twant toprovideLoss Run"I'll be intoday..."but didn'tshow upLast minutequote requestwith deadlineless than 1week outTwo callsfrom sameclient insame day"Do youhave thatquote forme yet?"Broker isnonresponsive2 policiessold tosameclient"Why didmyinsurancego up?"Rewritefor UWReasonsQuoteincreased dueto inaccurateinfo fromcustomerRewritedue topricingDoesn'twant toprovideLoss Run"I'll be intoday..."but didn'tshow upLast minutequote requestwith deadlineless than 1week out

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Two calls from same client in same day
  2. "Do you have that quote for me yet?"
  3. Broker is nonresponsive
  4. 2 policies sold to same client
  5. "Why did my insurance go up?"
  6. Rewrite for UW Reasons
  7. Quote increased due to inaccurate info from customer
  8. Rewrite due to pricing
  9. Doesn't want to provide Loss Run
  10. "I'll be in today..." but didn't show up
  11. Last minute quote request with deadline less than 1 week out