"Why didmyinsurancego up?"Last minutequote requestwith deadlineless than 1week outDoesn'twant toprovideLoss Run"I'll be intoday..."but didn'tshow upQuoteincreased dueto inaccurateinfo fromcustomer2 policiessold tosameclientTwo callsfrom sameclient insame dayBroker isnonresponsiveRewritedue topricingRewritefor UWReasons"Do youhave thatquote forme yet?""Why didmyinsurancego up?"Last minutequote requestwith deadlineless than 1week outDoesn'twant toprovideLoss Run"I'll be intoday..."but didn'tshow upQuoteincreased dueto inaccurateinfo fromcustomer2 policiessold tosameclientTwo callsfrom sameclient insame dayBroker isnonresponsiveRewritedue topricingRewritefor UWReasons"Do youhave thatquote forme yet?"

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Why did my insurance go up?"
  2. Last minute quote request with deadline less than 1 week out
  3. Doesn't want to provide Loss Run
  4. "I'll be in today..." but didn't show up
  5. Quote increased due to inaccurate info from customer
  6. 2 policies sold to same client
  7. Two calls from same client in same day
  8. Broker is nonresponsive
  9. Rewrite due to pricing
  10. Rewrite for UW Reasons
  11. "Do you have that quote for me yet?"