Rewritedue topricingLast minutequote requestwith deadlineless than 1week outTwo callsfrom sameclient insame dayDoesn'twant toprovideLoss Run"I'll be intoday..."but didn'tshow upQuoteincreased dueto inaccurateinfo fromcustomer"Why didmyinsurancego up?"Broker isnonresponsive"Do youhave thatquote forme yet?"Rewritefor UWReasons2 policiessold tosameclientRewritedue topricingLast minutequote requestwith deadlineless than 1week outTwo callsfrom sameclient insame dayDoesn'twant toprovideLoss Run"I'll be intoday..."but didn'tshow upQuoteincreased dueto inaccurateinfo fromcustomer"Why didmyinsurancego up?"Broker isnonresponsive"Do youhave thatquote forme yet?"Rewritefor UWReasons2 policiessold tosameclient

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rewrite due to pricing
  2. Last minute quote request with deadline less than 1 week out
  3. Two calls from same client in same day
  4. Doesn't want to provide Loss Run
  5. "I'll be in today..." but didn't show up
  6. Quote increased due to inaccurate info from customer
  7. "Why did my insurance go up?"
  8. Broker is nonresponsive
  9. "Do you have that quote for me yet?"
  10. Rewrite for UW Reasons
  11. 2 policies sold to same client