"I'll be intoday..."but didn'tshow up2 policiessold tosameclient"Why didmyinsurancego up?"Rewritefor UWReasonsQuoteincreased dueto inaccurateinfo fromcustomerRewritedue topricingTwo callsfrom sameclient insame day"Do youhave thatquote forme yet?"Broker isnonresponsiveLast minutequote requestwith deadlineless than 1week outDoesn'twant toprovideLoss Run"I'll be intoday..."but didn'tshow up2 policiessold tosameclient"Why didmyinsurancego up?"Rewritefor UWReasonsQuoteincreased dueto inaccurateinfo fromcustomerRewritedue topricingTwo callsfrom sameclient insame day"Do youhave thatquote forme yet?"Broker isnonresponsiveLast minutequote requestwith deadlineless than 1week outDoesn'twant toprovideLoss Run

Commercial Lines CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'll be in today..." but didn't show up
  2. 2 policies sold to same client
  3. "Why did my insurance go up?"
  4. Rewrite for UW Reasons
  5. Quote increased due to inaccurate info from customer
  6. Rewrite due to pricing
  7. Two calls from same client in same day
  8. "Do you have that quote for me yet?"
  9. Broker is nonresponsive
  10. Last minute quote request with deadline less than 1 week out
  11. Doesn't want to provide Loss Run