Dispositionsare part ofperformancemetricAdvise whatyou CAN do,NOT whatyou CAN'TdoBy preventing atruck roll youare savingapprox. $110each timeWarrantyNeutralStatement canbe found inServiceCanada SOPSending NCParts savesconsVacation withSelf-installI sawGabbyGoinsKeepsystemsclean fornew updateOnly TransferConnectedAppliances forConnectionIssuesAlwayscheck PolicyToolkit forOptions!You areempowered tosay "no" in aprofessionaland positiveway.DocumentationConciseCondensee/CondensedCompleteIf an accountpopulates youcan save timeby validatingwhat is in thefileGathering anemail is criticalshould we needto scheduleserviceBenefit -One FreePreventiveMaintenanceCheckChooseAppliancePro's as firstoption forserviceWhirlpool willcover thediagnosis if theOOW ESP isrefundedOrdercookware bychanging levelsin SR andclicking quickorderDocument50% off Partsin SpecialInstructionsfor SRsI sawJoshHardenCons canrescheduleor cancelappt viaemail linkRegistermodel beforeorderingcookwareUsezprice_cato get partinformationI sawBrittanyBroadheadDocumentationClaire/ClearDispositionsare to bedone beforeclickingcheckmarkNeverprovide theSAIDnumber tothe TechSSD & DEcons emailspaid invoice forreimbursementTop 10NC Partsloaded ineCRMBenefit -25% OFFnon coveredpartsDocument"WARRANTYNeutral" inSpecialInstructionsClick thecheckmarkDone whenthe interactionis completedCons canseeconfirmationof appt/detailDispositionsare part ofperformancemetricAdvise whatyou CAN do,NOT whatyou CAN'TdoBy preventing atruck roll youare savingapprox. $110each timeWarrantyNeutralStatement canbe found inServiceCanada SOPSending NCParts savesconsVacation withSelf-installI sawGabbyGoinsKeepsystemsclean fornew updateOnly TransferConnectedAppliances forConnectionIssuesAlwayscheck PolicyToolkit forOptions!You areempowered tosay "no" in aprofessionaland positiveway.DocumentationConciseCondensee/CondensedCompleteIf an accountpopulates youcan save timeby validatingwhat is in thefileGathering anemail is criticalshould we needto scheduleserviceBenefit -One FreePreventiveMaintenanceCheckChooseAppliancePro's as firstoption forserviceWhirlpool willcover thediagnosis if theOOW ESP isrefundedOrdercookware bychanging levelsin SR andclicking quickorderDocument50% off Partsin SpecialInstructionsfor SRsI sawJoshHardenCons canrescheduleor cancelappt viaemail linkRegistermodel beforeorderingcookwareUsezprice_cato get partinformationI sawBrittanyBroadheadDocumentationClaire/ClearDispositionsare to bedone beforeclickingcheckmarkNeverprovide theSAIDnumber tothe TechSSD & DEcons emailspaid invoice forreimbursementTop 10NC Partsloaded ineCRMBenefit -25% OFFnon coveredpartsDocument"WARRANTYNeutral" inSpecialInstructionsClick thecheckmarkDone whenthe interactionis completedCons canseeconfirmationof appt/detail

Mentor Moments Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dispositions are part of performance metric
  2. Advise what you CAN do, NOT what you CAN'T do
  3. By preventing a truck roll you are saving approx. $110 each time
  4. Warranty Neutral Statement can be found in Service Canada SOP
  5. Sending NC Parts saves cons Vacation with Self-install
  6. I saw Gabby Goins
  7. Keep systems clean for new update
  8. Only Transfer Connected Appliances for Connection Issues
  9. Always check Policy Toolkit for Options!
  10. You are empowered to say "no" in a professional and positive way.
  11. Documentation Concise Condensee/ Condensed Complete
  12. If an account populates you can save time by validating what is in the file
  13. Gathering an email is critical should we need to schedule service
  14. Benefit - One Free Preventive Maintenance Check
  15. Choose Appliance Pro's as first option for service
  16. Whirlpool will cover the diagnosis if the OOW ESP is refunded
  17. Order cookware by changing levels in SR and clicking quick order
  18. Document 50% off Parts in Special Instructions for SRs
  19. I saw Josh Harden
  20. Cons can reschedule or cancel appt via email link
  21. Register model before ordering cookware
  22. Use zprice_ca to get part information
  23. I saw Brittany Broadhead
  24. Documentation Claire/Clear
  25. Dispositions are to be done before clicking checkmark
  26. Never provide the SAID number to the Tech
  27. SSD & DE cons emails paid invoice for reimbursement
  28. Top 10 NC Parts loaded in eCRM
  29. Benefit - 25% OFF non covered parts
  30. Document "WARRANTY Neutral" in Special Instructions
  31. Click the checkmark Done when the interaction is completed
  32. Cons can see confirmation of appt/detail