Cons canseeconfirmationof appt/detailBenefit -25% OFFnon coveredpartsTop 10NC Partsloaded ineCRMDispositionsare part ofperformancemetricSending NCParts savesconsVacation withSelf-installKeepsystemsclean fornew updateOnly TransferConnectedAppliances forConnectionIssuesDocument50% off Partsin SpecialInstructionsfor SRsDispositionsare to bedone beforeclickingcheckmarkUsezprice_cato get partinformationYou areempowered tosay "no" in aprofessionaland positiveway.ChooseAppliancePro's as firstoption forserviceDocumentationClaire/ClearI sawBrittanyBroadheadDocumentationConciseCondensee/CondensedCompleteIf an accountpopulates youcan save timeby validatingwhat is in thefileWhirlpool willcover thediagnosis if theOOW ESP isrefundedAdvise whatyou CAN do,NOT whatyou CAN'TdoWarrantyNeutralStatement canbe found inServiceCanada SOPRegistermodel beforeorderingcookwareGathering anemail is criticalshould we needto scheduleserviceSSD & DEcons emailspaid invoice forreimbursementCons canrescheduleor cancelappt viaemail linkDocument"WARRANTYNeutral" inSpecialInstructionsI sawJoshHardenOrdercookware bychanging levelsin SR andclicking quickorderBenefit -One FreePreventiveMaintenanceCheckNeverprovide theSAIDnumber tothe TechI sawGabbyGoinsClick thecheckmarkDone whenthe interactionis completedBy preventing atruck roll youare savingapprox. $110each timeAlwayscheck PolicyToolkit forOptions!Cons canseeconfirmationof appt/detailBenefit -25% OFFnon coveredpartsTop 10NC Partsloaded ineCRMDispositionsare part ofperformancemetricSending NCParts savesconsVacation withSelf-installKeepsystemsclean fornew updateOnly TransferConnectedAppliances forConnectionIssuesDocument50% off Partsin SpecialInstructionsfor SRsDispositionsare to bedone beforeclickingcheckmarkUsezprice_cato get partinformationYou areempowered tosay "no" in aprofessionaland positiveway.ChooseAppliancePro's as firstoption forserviceDocumentationClaire/ClearI sawBrittanyBroadheadDocumentationConciseCondensee/CondensedCompleteIf an accountpopulates youcan save timeby validatingwhat is in thefileWhirlpool willcover thediagnosis if theOOW ESP isrefundedAdvise whatyou CAN do,NOT whatyou CAN'TdoWarrantyNeutralStatement canbe found inServiceCanada SOPRegistermodel beforeorderingcookwareGathering anemail is criticalshould we needto scheduleserviceSSD & DEcons emailspaid invoice forreimbursementCons canrescheduleor cancelappt viaemail linkDocument"WARRANTYNeutral" inSpecialInstructionsI sawJoshHardenOrdercookware bychanging levelsin SR andclicking quickorderBenefit -One FreePreventiveMaintenanceCheckNeverprovide theSAIDnumber tothe TechI sawGabbyGoinsClick thecheckmarkDone whenthe interactionis completedBy preventing atruck roll youare savingapprox. $110each timeAlwayscheck PolicyToolkit forOptions!

Mentor Moments Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cons can see confirmation of appt/detail
  2. Benefit - 25% OFF non covered parts
  3. Top 10 NC Parts loaded in eCRM
  4. Dispositions are part of performance metric
  5. Sending NC Parts saves cons Vacation with Self-install
  6. Keep systems clean for new update
  7. Only Transfer Connected Appliances for Connection Issues
  8. Document 50% off Parts in Special Instructions for SRs
  9. Dispositions are to be done before clicking checkmark
  10. Use zprice_ca to get part information
  11. You are empowered to say "no" in a professional and positive way.
  12. Choose Appliance Pro's as first option for service
  13. Documentation Claire/Clear
  14. I saw Brittany Broadhead
  15. Documentation Concise Condensee/ Condensed Complete
  16. If an account populates you can save time by validating what is in the file
  17. Whirlpool will cover the diagnosis if the OOW ESP is refunded
  18. Advise what you CAN do, NOT what you CAN'T do
  19. Warranty Neutral Statement can be found in Service Canada SOP
  20. Register model before ordering cookware
  21. Gathering an email is critical should we need to schedule service
  22. SSD & DE cons emails paid invoice for reimbursement
  23. Cons can reschedule or cancel appt via email link
  24. Document "WARRANTY Neutral" in Special Instructions
  25. I saw Josh Harden
  26. Order cookware by changing levels in SR and clicking quick order
  27. Benefit - One Free Preventive Maintenance Check
  28. Never provide the SAID number to the Tech
  29. I saw Gabby Goins
  30. Click the checkmark Done when the interaction is completed
  31. By preventing a truck roll you are saving approx. $110 each time
  32. Always check Policy Toolkit for Options!