Asks whenwe think thedoctor willsend new rxHave toexplaindeductibleWhen willyou get itin? (B/O)Thedoctorsent it, Iwas thereWe hadto orderitMounjaroCouponIssueCall topharmacy tobe transferredsomewhereelse“I got a textsaying it wasready” (textis refillreminder)AmphetaCapsule(B/O)“Is that withmyinsurance?”“It’s onbackorder”MagicMouthwashFillAmphetaTablet(B/O)Doesn’thaveinsurance/Covid card“I don’t haveanything foryou, do youknow what youneeded?” Well,no…Patient triesto talk to uswhile closedfor lunchAngry Patient:yells, rollseyes, etc.Pick a secondfree space!Tries togetcontrolearly“I Quit”(anyone)Someonesays “It’sCold”Insurancecheaper thancoupon card“Thank youJeeeeeessuss!”“Is that ontheGoodRX?”Free!MethylphenidateOSM (B/O)I don’t needaconsultationSudafedsaleLittle NatalieTrips ordropssomething“Can you getsomeone tounlock thecase?”Pet Med(drop offor pickup)You said thatlast month/week (B/O)7:56+customerPatientcomes towindow withno one thereCan’tfind abagShockedthey don’thave anyrefills“It’sFINE”Same pt hascalled morethan oncethis weekOTCinsulin orpen needlesaleFree!I didn’tpay thatlast timeAsks to checkinsurance/GoodRx afteralready Tasco’dand rang upNot ourpatient, callsto see if wehave (it)G12Benzonatate200mg(B/O)SildenafilRx over70 yrs oldNeedssyringesRefill toosoon butpatient is“out”Pays over$200 foran rxHighDose +BoosterComboGood Work(Name)!ConfettiScreenMounjaro10mg(B/O)Asks whenwe think thedoctor willsend new rxHave toexplaindeductibleWhen willyou get itin? (B/O)Thedoctorsent it, Iwas thereWe hadto orderitMounjaroCouponIssueCall topharmacy tobe transferredsomewhereelse“I got a textsaying it wasready” (textis refillreminder)AmphetaCapsule(B/O)“Is that withmyinsurance?”“It’s onbackorder”MagicMouthwashFillAmphetaTablet(B/O)Doesn’thaveinsurance/Covid card“I don’t haveanything foryou, do youknow what youneeded?” Well,no…Patient triesto talk to uswhile closedfor lunchAngry Patient:yells, rollseyes, etc.Pick a secondfree space!Tries togetcontrolearly“I Quit”(anyone)Someonesays “It’sCold”Insurancecheaper thancoupon card“Thank youJeeeeeessuss!”“Is that ontheGoodRX?”Free!MethylphenidateOSM (B/O)I don’t needaconsultationSudafedsaleLittle NatalieTrips ordropssomething“Can you getsomeone tounlock thecase?”Pet Med(drop offor pickup)You said thatlast month/week (B/O)7:56+customerPatientcomes towindow withno one thereCan’tfind abagShockedthey don’thave anyrefills“It’sFINE”Same pt hascalled morethan oncethis weekOTCinsulin orpen needlesaleFree!I didn’tpay thatlast timeAsks to checkinsurance/GoodRx afteralready Tasco’dand rang upNot ourpatient, callsto see if wehave (it)G12Benzonatate200mg(B/O)SildenafilRx over70 yrs oldNeedssyringesRefill toosoon butpatient is“out”Pays over$200 foran rxHighDose +BoosterComboGood Work(Name)!ConfettiScreenMounjaro10mg(B/O)

Mondays are the Worst. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asks when we think the doctor will send new rx
  2. Have to explain deductible
  3. When will you get it in? (B/O)
  4. The doctor sent it, I was there
  5. We had to order it
  6. Mounjaro Coupon Issue
  7. Call to pharmacy to be transferred somewhere else
  8. “I got a text saying it was ready” (text is refill reminder)
  9. Ampheta Capsule (B/O)
  10. “Is that with my insurance?”
  11. “It’s on backorder”
  12. Magic Mouthwash Fill
  13. Ampheta Tablet (B/O)
  14. Doesn’t have insurance/ Covid card
  15. “I don’t have anything for you, do you know what you needed?” Well, no…
  16. Patient tries to talk to us while closed for lunch
  17. Angry Patient: yells, rolls eyes, etc. Pick a second free space!
  18. Tries to get control early
  19. “I Quit” (anyone)
  20. Someone says “It’s Cold”
  21. Insurance cheaper than coupon card
  22. “Thank you Jeeeeeessuss!”
  23. “Is that on the GoodRX?”
  24. Free!
  25. Methylphenidate OSM (B/O)
  26. I don’t need a consultation
  27. Sudafed sale
  28. Little Natalie Trips or drops something
  29. “Can you get someone to unlock the case?”
  30. Pet Med (drop off or pick up)
  31. You said that last month/ week (B/O)
  32. 7:56+ customer
  33. Patient comes to window with no one there
  34. Can’t find a bag
  35. Shocked they don’t have any refills
  36. “It’s FINE”
  37. Same pt has called more than once this week
  38. OTC insulin or pen needle sale
  39. Free!
  40. I didn’t pay that last time
  41. Asks to check insurance/ GoodRx after already Tasco’d and rang up
  42. Not our patient, calls to see if we have (it)
  43. G12
  44. Benzonatate 200mg (B/O)
  45. Sildenafil Rx over 70 yrs old
  46. Needs syringes
  47. Refill too soon but patient is “out”
  48. Pays over $200 for an rx
  49. High Dose + Booster Combo
  50. Good Work (Name)! Confetti Screen
  51. Mounjaro 10mg (B/O)