7:56+customerAsks to checkinsurance/GoodRx afteralready Tasco’dand rang upMethylphenidateOSM (B/O)“I Quit”(anyone)I don’t needaconsultationI didn’tpay thatlast timeCan’tfind abagAmphetaTablet(B/O)OTCinsulin orpen needlesaleDoesn’thaveinsurance/Covid cardSame pt hascalled morethan oncethis weekTries togetcontrolearly“Can you getsomeone tounlock thecase?”SudafedsaleRefill toosoon butpatient is“out”Free!MounjaroCouponIssue“It’s onbackorder”Thedoctorsent it, Iwas therePays over$200 foran rx“Thank youJeeeeeessuss!”Pet Med(drop offor pickup)When willyou get itin? (B/O)MagicMouthwashFillLittle NatalieTrips ordropssomethingPatient triesto talk to uswhile closedfor lunchNeedssyringes“I don’t haveanything foryou, do youknow what youneeded?” Well,no…Benzonatate200mg(B/O)HighDose +BoosterComboSildenafilRx over70 yrs oldPatientcomes towindow withno one thereFree!Good Work(Name)!ConfettiScreenNot ourpatient, callsto see if wehave (it)Have toexplaindeductibleCall topharmacy tobe transferredsomewhereelse“Is that withmyinsurance?”Asks whenwe think thedoctor willsend new rx“I got a textsaying it wasready” (textis refillreminder)G12Shockedthey don’thave anyrefillsAngry Patient:yells, rollseyes, etc.Pick a secondfree space!Insurancecheaper thancoupon cardAmphetaCapsule(B/O)You said thatlast month/week (B/O)“It’sFINE”We hadto orderitSomeonesays “It’sCold”Mounjaro10mg(B/O)“Is that ontheGoodRX?”7:56+customerAsks to checkinsurance/GoodRx afteralready Tasco’dand rang upMethylphenidateOSM (B/O)“I Quit”(anyone)I don’t needaconsultationI didn’tpay thatlast timeCan’tfind abagAmphetaTablet(B/O)OTCinsulin orpen needlesaleDoesn’thaveinsurance/Covid cardSame pt hascalled morethan oncethis weekTries togetcontrolearly“Can you getsomeone tounlock thecase?”SudafedsaleRefill toosoon butpatient is“out”Free!MounjaroCouponIssue“It’s onbackorder”Thedoctorsent it, Iwas therePays over$200 foran rx“Thank youJeeeeeessuss!”Pet Med(drop offor pickup)When willyou get itin? (B/O)MagicMouthwashFillLittle NatalieTrips ordropssomethingPatient triesto talk to uswhile closedfor lunchNeedssyringes“I don’t haveanything foryou, do youknow what youneeded?” Well,no…Benzonatate200mg(B/O)HighDose +BoosterComboSildenafilRx over70 yrs oldPatientcomes towindow withno one thereFree!Good Work(Name)!ConfettiScreenNot ourpatient, callsto see if wehave (it)Have toexplaindeductibleCall topharmacy tobe transferredsomewhereelse“Is that withmyinsurance?”Asks whenwe think thedoctor willsend new rx“I got a textsaying it wasready” (textis refillreminder)G12Shockedthey don’thave anyrefillsAngry Patient:yells, rollseyes, etc.Pick a secondfree space!Insurancecheaper thancoupon cardAmphetaCapsule(B/O)You said thatlast month/week (B/O)“It’sFINE”We hadto orderitSomeonesays “It’sCold”Mounjaro10mg(B/O)“Is that ontheGoodRX?”

Mondays are the Worst. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 7:56+ customer
  2. Asks to check insurance/ GoodRx after already Tasco’d and rang up
  3. Methylphenidate OSM (B/O)
  4. “I Quit” (anyone)
  5. I don’t need a consultation
  6. I didn’t pay that last time
  7. Can’t find a bag
  8. Ampheta Tablet (B/O)
  9. OTC insulin or pen needle sale
  10. Doesn’t have insurance/ Covid card
  11. Same pt has called more than once this week
  12. Tries to get control early
  13. “Can you get someone to unlock the case?”
  14. Sudafed sale
  15. Refill too soon but patient is “out”
  16. Free!
  17. Mounjaro Coupon Issue
  18. “It’s on backorder”
  19. The doctor sent it, I was there
  20. Pays over $200 for an rx
  21. “Thank you Jeeeeeessuss!”
  22. Pet Med (drop off or pick up)
  23. When will you get it in? (B/O)
  24. Magic Mouthwash Fill
  25. Little Natalie Trips or drops something
  26. Patient tries to talk to us while closed for lunch
  27. Needs syringes
  28. “I don’t have anything for you, do you know what you needed?” Well, no…
  29. Benzonatate 200mg (B/O)
  30. High Dose + Booster Combo
  31. Sildenafil Rx over 70 yrs old
  32. Patient comes to window with no one there
  33. Free!
  34. Good Work (Name)! Confetti Screen
  35. Not our patient, calls to see if we have (it)
  36. Have to explain deductible
  37. Call to pharmacy to be transferred somewhere else
  38. “Is that with my insurance?”
  39. Asks when we think the doctor will send new rx
  40. “I got a text saying it was ready” (text is refill reminder)
  41. G12
  42. Shocked they don’t have any refills
  43. Angry Patient: yells, rolls eyes, etc. Pick a second free space!
  44. Insurance cheaper than coupon card
  45. Ampheta Capsule (B/O)
  46. You said that last month/ week (B/O)
  47. “It’s FINE”
  48. We had to order it
  49. Someone says “It’s Cold”
  50. Mounjaro 10mg (B/O)
  51. “Is that on the GoodRX?”