When willyou get itin? (B/O)I didn’tpay thatlast timeI don’t needaconsultationG12“Thank youJeeeeeessuss!”Tries togetcontrolearly“I got a textsaying it wasready” (textis refillreminder)Patientcomes towindow withno one thereDoesn’thaveinsurance/Covid cardYou said thatlast month/week (B/O)NeedssyringesSomeonesays “It’sCold”Mounjaro10mg(B/O)OTCinsulin orpen needlesale“I Quit”(anyone)AmphetaCapsule(B/O)Call topharmacy tobe transferredsomewhereelseSame pt hascalled morethan oncethis week“It’sFINE”MounjaroCouponIssueThedoctorsent it, Iwas thereBenzonatate200mg(B/O)Free!Can’tfind abagMethylphenidateOSM (B/O)“It’s onbackorder”Shockedthey don’thave anyrefillsPays over$200 foran rxHighDose +BoosterCombo“Can you getsomeone tounlock thecase?”7:56+customerNot ourpatient, callsto see if wehave (it)“I don’t haveanything foryou, do youknow what youneeded?” Well,no…Angry Patient:yells, rollseyes, etc.Pick a secondfree space!SudafedsaleSildenafilRx over70 yrs oldAmphetaTablet(B/O)Patient triesto talk to uswhile closedfor lunchMagicMouthwashFillAsks to checkinsurance/GoodRx afteralready Tasco’dand rang upLittle NatalieTrips ordropssomethingInsurancecheaper thancoupon cardHave toexplaindeductible“Is that withmyinsurance?”Free!Good Work(Name)!ConfettiScreen“Is that ontheGoodRX?”We hadto orderitAsks whenwe think thedoctor willsend new rxRefill toosoon butpatient is“out”Pet Med(drop offor pickup)When willyou get itin? (B/O)I didn’tpay thatlast timeI don’t needaconsultationG12“Thank youJeeeeeessuss!”Tries togetcontrolearly“I got a textsaying it wasready” (textis refillreminder)Patientcomes towindow withno one thereDoesn’thaveinsurance/Covid cardYou said thatlast month/week (B/O)NeedssyringesSomeonesays “It’sCold”Mounjaro10mg(B/O)OTCinsulin orpen needlesale“I Quit”(anyone)AmphetaCapsule(B/O)Call topharmacy tobe transferredsomewhereelseSame pt hascalled morethan oncethis week“It’sFINE”MounjaroCouponIssueThedoctorsent it, Iwas thereBenzonatate200mg(B/O)Free!Can’tfind abagMethylphenidateOSM (B/O)“It’s onbackorder”Shockedthey don’thave anyrefillsPays over$200 foran rxHighDose +BoosterCombo“Can you getsomeone tounlock thecase?”7:56+customerNot ourpatient, callsto see if wehave (it)“I don’t haveanything foryou, do youknow what youneeded?” Well,no…Angry Patient:yells, rollseyes, etc.Pick a secondfree space!SudafedsaleSildenafilRx over70 yrs oldAmphetaTablet(B/O)Patient triesto talk to uswhile closedfor lunchMagicMouthwashFillAsks to checkinsurance/GoodRx afteralready Tasco’dand rang upLittle NatalieTrips ordropssomethingInsurancecheaper thancoupon cardHave toexplaindeductible“Is that withmyinsurance?”Free!Good Work(Name)!ConfettiScreen“Is that ontheGoodRX?”We hadto orderitAsks whenwe think thedoctor willsend new rxRefill toosoon butpatient is“out”Pet Med(drop offor pickup)

Mondays are the Worst. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. When will you get it in? (B/O)
  2. I didn’t pay that last time
  3. I don’t need a consultation
  4. G12
  5. “Thank you Jeeeeeessuss!”
  6. Tries to get control early
  7. “I got a text saying it was ready” (text is refill reminder)
  8. Patient comes to window with no one there
  9. Doesn’t have insurance/ Covid card
  10. You said that last month/ week (B/O)
  11. Needs syringes
  12. Someone says “It’s Cold”
  13. Mounjaro 10mg (B/O)
  14. OTC insulin or pen needle sale
  15. “I Quit” (anyone)
  16. Ampheta Capsule (B/O)
  17. Call to pharmacy to be transferred somewhere else
  18. Same pt has called more than once this week
  19. “It’s FINE”
  20. Mounjaro Coupon Issue
  21. The doctor sent it, I was there
  22. Benzonatate 200mg (B/O)
  23. Free!
  24. Can’t find a bag
  25. Methylphenidate OSM (B/O)
  26. “It’s on backorder”
  27. Shocked they don’t have any refills
  28. Pays over $200 for an rx
  29. High Dose + Booster Combo
  30. “Can you get someone to unlock the case?”
  31. 7:56+ customer
  32. Not our patient, calls to see if we have (it)
  33. “I don’t have anything for you, do you know what you needed?” Well, no…
  34. Angry Patient: yells, rolls eyes, etc. Pick a second free space!
  35. Sudafed sale
  36. Sildenafil Rx over 70 yrs old
  37. Ampheta Tablet (B/O)
  38. Patient tries to talk to us while closed for lunch
  39. Magic Mouthwash Fill
  40. Asks to check insurance/ GoodRx after already Tasco’d and rang up
  41. Little Natalie Trips or drops something
  42. Insurance cheaper than coupon card
  43. Have to explain deductible
  44. “Is that with my insurance?”
  45. Free!
  46. Good Work (Name)! Confetti Screen
  47. “Is that on the GoodRX?”
  48. We had to order it
  49. Asks when we think the doctor will send new rx
  50. Refill too soon but patient is “out”
  51. Pet Med (drop off or pick up)