Same pt hascalled morethan oncethis weekTries togetcontrolearly“Is that ontheGoodRX?”Angry Patient:yells, rollseyes, etc.Pick a secondfree space!When willyou get itin? (B/O)We hadto orderitNot ourpatient, callsto see if wehave (it)Call topharmacy tobe transferredsomewhereelseMounjaroCouponIssuePet Med(drop offor pickup)AmphetaCapsule(B/O)“I don’t haveanything foryou, do youknow what youneeded?” Well,no…MethylphenidateOSM (B/O)OTCinsulin orpen needlesale“Is that withmyinsurance?”“I Quit”(anyone)HighDose +BoosterCombo“I got a textsaying it wasready” (textis refillreminder)Sudafedsale“Can you getsomeone tounlock thecase?”“It’s onbackorder”I don’t needaconsultationPays over$200 foran rxMounjaro10mg(B/O)Free!MagicMouthwashFillHave toexplaindeductible“It’sFINE”7:56+customerFree!“Thank youJeeeeeessuss!”Asks to checkinsurance/GoodRx afteralready Tasco’dand rang upAmphetaTablet(B/O)Thedoctorsent it, Iwas thereCan’tfind abagNeedssyringesBenzonatate200mg(B/O)Someonesays “It’sCold”Refill toosoon butpatient is“out”Patient triesto talk to uswhile closedfor lunchShockedthey don’thave anyrefillsSildenafilRx over70 yrs oldYou said thatlast month/week (B/O)Patientcomes towindow withno one thereDoesn’thaveinsurance/Covid cardInsurancecheaper thancoupon cardLittle NatalieTrips ordropssomethingI didn’tpay thatlast timeGood Work(Name)!ConfettiScreenG12Asks whenwe think thedoctor willsend new rxSame pt hascalled morethan oncethis weekTries togetcontrolearly“Is that ontheGoodRX?”Angry Patient:yells, rollseyes, etc.Pick a secondfree space!When willyou get itin? (B/O)We hadto orderitNot ourpatient, callsto see if wehave (it)Call topharmacy tobe transferredsomewhereelseMounjaroCouponIssuePet Med(drop offor pickup)AmphetaCapsule(B/O)“I don’t haveanything foryou, do youknow what youneeded?” Well,no…MethylphenidateOSM (B/O)OTCinsulin orpen needlesale“Is that withmyinsurance?”“I Quit”(anyone)HighDose +BoosterCombo“I got a textsaying it wasready” (textis refillreminder)Sudafedsale“Can you getsomeone tounlock thecase?”“It’s onbackorder”I don’t needaconsultationPays over$200 foran rxMounjaro10mg(B/O)Free!MagicMouthwashFillHave toexplaindeductible“It’sFINE”7:56+customerFree!“Thank youJeeeeeessuss!”Asks to checkinsurance/GoodRx afteralready Tasco’dand rang upAmphetaTablet(B/O)Thedoctorsent it, Iwas thereCan’tfind abagNeedssyringesBenzonatate200mg(B/O)Someonesays “It’sCold”Refill toosoon butpatient is“out”Patient triesto talk to uswhile closedfor lunchShockedthey don’thave anyrefillsSildenafilRx over70 yrs oldYou said thatlast month/week (B/O)Patientcomes towindow withno one thereDoesn’thaveinsurance/Covid cardInsurancecheaper thancoupon cardLittle NatalieTrips ordropssomethingI didn’tpay thatlast timeGood Work(Name)!ConfettiScreenG12Asks whenwe think thedoctor willsend new rx

Mondays are the Worst. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Same pt has called more than once this week
  2. Tries to get control early
  3. “Is that on the GoodRX?”
  4. Angry Patient: yells, rolls eyes, etc. Pick a second free space!
  5. When will you get it in? (B/O)
  6. We had to order it
  7. Not our patient, calls to see if we have (it)
  8. Call to pharmacy to be transferred somewhere else
  9. Mounjaro Coupon Issue
  10. Pet Med (drop off or pick up)
  11. Ampheta Capsule (B/O)
  12. “I don’t have anything for you, do you know what you needed?” Well, no…
  13. Methylphenidate OSM (B/O)
  14. OTC insulin or pen needle sale
  15. “Is that with my insurance?”
  16. “I Quit” (anyone)
  17. High Dose + Booster Combo
  18. “I got a text saying it was ready” (text is refill reminder)
  19. Sudafed sale
  20. “Can you get someone to unlock the case?”
  21. “It’s on backorder”
  22. I don’t need a consultation
  23. Pays over $200 for an rx
  24. Mounjaro 10mg (B/O)
  25. Free!
  26. Magic Mouthwash Fill
  27. Have to explain deductible
  28. “It’s FINE”
  29. 7:56+ customer
  30. Free!
  31. “Thank you Jeeeeeessuss!”
  32. Asks to check insurance/ GoodRx after already Tasco’d and rang up
  33. Ampheta Tablet (B/O)
  34. The doctor sent it, I was there
  35. Can’t find a bag
  36. Needs syringes
  37. Benzonatate 200mg (B/O)
  38. Someone says “It’s Cold”
  39. Refill too soon but patient is “out”
  40. Patient tries to talk to us while closed for lunch
  41. Shocked they don’t have any refills
  42. Sildenafil Rx over 70 yrs old
  43. You said that last month/ week (B/O)
  44. Patient comes to window with no one there
  45. Doesn’t have insurance/ Covid card
  46. Insurance cheaper than coupon card
  47. Little Natalie Trips or drops something
  48. I didn’t pay that last time
  49. Good Work (Name)! Confetti Screen
  50. G12
  51. Asks when we think the doctor will send new rx