USI not matching -first namecompletelydifferent to what isprovidedDo I haveto have aUSICan you justsqueeze meonto thatcourseBooked and paid forthe NationallyRecognised Coursebut actually wantedthe Short CourseI spoke to youearlier butdefinitely spoketo a differentstaff memberI did mycourse pre-2020 - neverdid the OHSHow much isyour course -its not on thewebsiteOHSresubmissionoutstanding -But I alreadydid thatIS 40604mylicencenumberNo one sent memy login - whenthe student hasalready loggedinBut I'mnot astudentI can't dothat date -can youchange itjust for meLess than 12hours aftercompletingtrainingrequestingcertificateCustomercalls youKate,Bethany orJeffNo one toldme about theOHScomponentI've lost mycertificate -but neverbeenawardedUSI not matching -first namecompletelydifferent to what isprovidedDo I haveto have aUSICan you justsqueeze meonto thatcourseBooked and paid forthe NationallyRecognised Coursebut actually wantedthe Short CourseI spoke to youearlier butdefinitely spoketo a differentstaff memberI did mycourse pre-2020 - neverdid the OHSHow much isyour course -its not on thewebsiteOHSresubmissionoutstanding -But I alreadydid thatIS 40604mylicencenumberNo one sent memy login - whenthe student hasalready loggedinBut I'mnot astudentI can't dothat date -can youchange itjust for meLess than 12hours aftercompletingtrainingrequestingcertificateCustomercalls youKate,Bethany orJeffNo one toldme about theOHScomponentI've lost mycertificate -but neverbeenawarded

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. USI not matching - first name completely different to what is provided
  2. Do I have to have a USI
  3. Can you just squeeze me onto that course
  4. Booked and paid for the Nationally Recognised Course but actually wanted the Short Course
  5. I spoke to you earlier but definitely spoke to a different staff member
  6. I did my course pre-2020 - never did the OHS
  7. How much is your course - its not on the website
  8. OHS resubmission outstanding - But I already did that
  9. IS 40604 my licence number
  10. No one sent me my login - when the student has already logged in
  11. But I'm not a student
  12. I can't do that date - can you change it just for me
  13. Less than 12 hours after completing training requesting certificate
  14. Customer calls you Kate, Bethany or Jeff
  15. No one told me about the OHS component
  16. I've lost my certificate - but never been awarded