Attendedor Listenedto a Learn& SharePraised acoworkerin Share& PerformHelped aNewEmployeeUsed adocument inResourceLibraryComplimen-ted a fellowCSRWarmtransferreda clientDealt withan iratecustomerHad astrangecallrequestParticipatedin a teambuildingexerciseAddresseda majorconcern w/customerCan nameour CoreValuesResolved aTime Casewithout Tier2 helpPosted auseful tipin teamchatCustomergave me acomplimentUsed acustomersname oncallI saidGoodMorningtodayI made aproactivecallClosed acase withfirstinteractionTook theBoost!newsSurveyProvided aUniversityDocumentto a clientHelpeda fellowCSRCongratula-tedsomeoneMade aintroductioncallHad wrapup timeunder 1minAttendedor Listenedto a Learn& SharePraised acoworkerin Share& PerformHelped aNewEmployeeUsed adocument inResourceLibraryComplimen-ted a fellowCSRWarmtransferreda clientDealt withan iratecustomerHad astrangecallrequestParticipatedin a teambuildingexerciseAddresseda majorconcern w/customerCan nameour CoreValuesResolved aTime Casewithout Tier2 helpPosted auseful tipin teamchatCustomergave me acomplimentUsed acustomersname oncallI saidGoodMorningtodayI made aproactivecallClosed acase withfirstinteractionTook theBoost!newsSurveyProvided aUniversityDocumentto a clientHelpeda fellowCSRCongratula-tedsomeoneMade aintroductioncallHad wrapup timeunder 1min

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Attended or Listened to a Learn & Share
  2. Praised a coworker in Share & Perform
  3. Helped a New Employee
  4. Used a document in Resource Library
  5. Complimen-ted a fellow CSR
  6. Warm transferred a client
  7. Dealt with an irate customer
  8. Had a strange call request
  9. Participated in a team building exercise
  10. Addressed a major concern w/ customer
  11. Can name our Core Values
  12. Resolved a Time Case without Tier 2 help
  13. Posted a useful tip in team chat
  14. Customer gave me a compliment
  15. Used a customers name on call
  16. I said Good Morning today
  17. I made a proactive call
  18. Closed a case with first interaction
  19. Took the Boost! news Survey
  20. Provided a University Document to a client
  21. Helped a fellow CSR
  22. Congratula-ted someone
  23. Made a introduction call
  24. Had wrap up time under 1 min