Warmtransferreda clientCustomergave me acomplimentI saidGoodMorningtodayUsed acustomersname oncallHelped aNewEmployeeUsed adocument inResourceLibraryResolved aTime Casewithout Tier2 helpComplimen-ted a fellowCSRProvided aUniversityDocumentto a clientHad wrapup timeunder 1minI made aproactivecallHad astrangecallrequestDealt withan iratecustomerCan nameour CoreValuesTook theBoost!newsSurveyCongratula-tedsomeonePosted auseful tipin teamchatPraised acoworkerin Share& PerformHelpeda fellowCSRClosed acase withfirstinteractionAddresseda majorconcern w/customerAttendedor Listenedto a Learn& ShareMade aintroductioncallParticipatedin a teambuildingexerciseWarmtransferreda clientCustomergave me acomplimentI saidGoodMorningtodayUsed acustomersname oncallHelped aNewEmployeeUsed adocument inResourceLibraryResolved aTime Casewithout Tier2 helpComplimen-ted a fellowCSRProvided aUniversityDocumentto a clientHad wrapup timeunder 1minI made aproactivecallHad astrangecallrequestDealt withan iratecustomerCan nameour CoreValuesTook theBoost!newsSurveyCongratula-tedsomeonePosted auseful tipin teamchatPraised acoworkerin Share& PerformHelpeda fellowCSRClosed acase withfirstinteractionAddresseda majorconcern w/customerAttendedor Listenedto a Learn& ShareMade aintroductioncallParticipatedin a teambuildingexercise

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Warm transferred a client
  2. Customer gave me a compliment
  3. I said Good Morning today
  4. Used a customers name on call
  5. Helped a New Employee
  6. Used a document in Resource Library
  7. Resolved a Time Case without Tier 2 help
  8. Complimen-ted a fellow CSR
  9. Provided a University Document to a client
  10. Had wrap up time under 1 min
  11. I made a proactive call
  12. Had a strange call request
  13. Dealt with an irate customer
  14. Can name our Core Values
  15. Took the Boost! news Survey
  16. Congratula-ted someone
  17. Posted a useful tip in team chat
  18. Praised a coworker in Share & Perform
  19. Helped a fellow CSR
  20. Closed a case with first interaction
  21. Addressed a major concern w/ customer
  22. Attended or Listened to a Learn & Share
  23. Made a introduction call
  24. Participated in a team building exercise