Posted auseful tipin teamchatComplimen-ted a fellowCSRHelpeda fellowCSRDealt withan iratecustomerI made aproactivecallHad astrangecallrequestAttendedor Listenedto a Learn& ShareHelped aNewEmployeeClosed acase withfirstinteractionResolved aTime Casewithout Tier2 helpUsed adocument inResourceLibraryWarmtransferreda clientI saidGoodMorningtodayCan nameour CoreValuesCustomergave me acomplimentPraised acoworkerin Share& PerformParticipatedin a teambuildingexerciseProvided aUniversityDocumentto a clientAddresseda majorconcern w/customerHad wrapup timeunder 1minUsed acustomersname oncallTook theBoost!newsSurveyCongratula-tedsomeoneMade aintroductioncallPosted auseful tipin teamchatComplimen-ted a fellowCSRHelpeda fellowCSRDealt withan iratecustomerI made aproactivecallHad astrangecallrequestAttendedor Listenedto a Learn& ShareHelped aNewEmployeeClosed acase withfirstinteractionResolved aTime Casewithout Tier2 helpUsed adocument inResourceLibraryWarmtransferreda clientI saidGoodMorningtodayCan nameour CoreValuesCustomergave me acomplimentPraised acoworkerin Share& PerformParticipatedin a teambuildingexerciseProvided aUniversityDocumentto a clientAddresseda majorconcern w/customerHad wrapup timeunder 1minUsed acustomersname oncallTook theBoost!newsSurveyCongratula-tedsomeoneMade aintroductioncall

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Posted a useful tip in team chat
  2. Complimen-ted a fellow CSR
  3. Helped a fellow CSR
  4. Dealt with an irate customer
  5. I made a proactive call
  6. Had a strange call request
  7. Attended or Listened to a Learn & Share
  8. Helped a New Employee
  9. Closed a case with first interaction
  10. Resolved a Time Case without Tier 2 help
  11. Used a document in Resource Library
  12. Warm transferred a client
  13. I said Good Morning today
  14. Can name our Core Values
  15. Customer gave me a compliment
  16. Praised a coworker in Share & Perform
  17. Participated in a team building exercise
  18. Provided a University Document to a client
  19. Addressed a major concern w/ customer
  20. Had wrap up time under 1 min
  21. Used a customers name on call
  22. Took the Boost! news Survey
  23. Congratula-ted someone
  24. Made a introduction call