Complimen-ted a fellowCSRDealt withan iratecustomerWarmtransferreda clientParticipatedin a teambuildingexerciseMade aintroductioncallAddresseda majorconcern w/customerResolved aTime Casewithout Tier2 helpI made aproactivecallHad astrangecallrequestProvided aUniversityDocumentto a clientAttendedor Listenedto a Learn& ShareCongratula-tedsomeoneTook theBoost!newsSurveyCan nameour CoreValuesHelpeda fellowCSRPraised acoworkerin Share& PerformHad wrapup timeunder 1minI saidGoodMorningtodayCustomergave me acomplimentHelped aNewEmployeeClosed acase withfirstinteractionUsed adocument inResourceLibraryPosted auseful tipin teamchatUsed acustomersname oncallComplimen-ted a fellowCSRDealt withan iratecustomerWarmtransferreda clientParticipatedin a teambuildingexerciseMade aintroductioncallAddresseda majorconcern w/customerResolved aTime Casewithout Tier2 helpI made aproactivecallHad astrangecallrequestProvided aUniversityDocumentto a clientAttendedor Listenedto a Learn& ShareCongratula-tedsomeoneTook theBoost!newsSurveyCan nameour CoreValuesHelpeda fellowCSRPraised acoworkerin Share& PerformHad wrapup timeunder 1minI saidGoodMorningtodayCustomergave me acomplimentHelped aNewEmployeeClosed acase withfirstinteractionUsed adocument inResourceLibraryPosted auseful tipin teamchatUsed acustomersname oncall

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complimen-ted a fellow CSR
  2. Dealt with an irate customer
  3. Warm transferred a client
  4. Participated in a team building exercise
  5. Made a introduction call
  6. Addressed a major concern w/ customer
  7. Resolved a Time Case without Tier 2 help
  8. I made a proactive call
  9. Had a strange call request
  10. Provided a University Document to a client
  11. Attended or Listened to a Learn & Share
  12. Congratula-ted someone
  13. Took the Boost! news Survey
  14. Can name our Core Values
  15. Helped a fellow CSR
  16. Praised a coworker in Share & Perform
  17. Had wrap up time under 1 min
  18. I said Good Morning today
  19. Customer gave me a compliment
  20. Helped a New Employee
  21. Closed a case with first interaction
  22. Used a document in Resource Library
  23. Posted a useful tip in team chat
  24. Used a customers name on call