Helped aNewEmployeeHelpeda fellowCSRComplimen-ted a fellowCSRProvided aUniversityDocumentto a clientAddresseda majorconcern w/customerCongratula-tedsomeoneCan nameour CoreValuesAttendedor Listenedto a Learn& ShareI saidGoodMorningtodayHad astrangecallrequestClosed acase withfirstinteractionHad wrapup timeunder 1minPraised acoworkerin Share& PerformParticipatedin a teambuildingexerciseResolved aTime Casewithout Tier2 helpMade aintroductioncallTook theBoost!newsSurveyWarmtransferreda clientUsed acustomersname oncallUsed adocument inResourceLibraryCustomergave me acomplimentI made aproactivecallDealt withan iratecustomerPosted auseful tipin teamchatHelped aNewEmployeeHelpeda fellowCSRComplimen-ted a fellowCSRProvided aUniversityDocumentto a clientAddresseda majorconcern w/customerCongratula-tedsomeoneCan nameour CoreValuesAttendedor Listenedto a Learn& ShareI saidGoodMorningtodayHad astrangecallrequestClosed acase withfirstinteractionHad wrapup timeunder 1minPraised acoworkerin Share& PerformParticipatedin a teambuildingexerciseResolved aTime Casewithout Tier2 helpMade aintroductioncallTook theBoost!newsSurveyWarmtransferreda clientUsed acustomersname oncallUsed adocument inResourceLibraryCustomergave me acomplimentI made aproactivecallDealt withan iratecustomerPosted auseful tipin teamchat

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Helped a New Employee
  2. Helped a fellow CSR
  3. Complimen-ted a fellow CSR
  4. Provided a University Document to a client
  5. Addressed a major concern w/ customer
  6. Congratula-ted someone
  7. Can name our Core Values
  8. Attended or Listened to a Learn & Share
  9. I said Good Morning today
  10. Had a strange call request
  11. Closed a case with first interaction
  12. Had wrap up time under 1 min
  13. Praised a coworker in Share & Perform
  14. Participated in a team building exercise
  15. Resolved a Time Case without Tier 2 help
  16. Made a introduction call
  17. Took the Boost! news Survey
  18. Warm transferred a client
  19. Used a customers name on call
  20. Used a document in Resource Library
  21. Customer gave me a compliment
  22. I made a proactive call
  23. Dealt with an irate customer
  24. Posted a useful tip in team chat