Can nameour CoreValuesWarmtransferreda clientTook theBoost!newsSurveyResolved aTime Casewithout Tier2 helpPraised acoworkerin Share& PerformUsed acustomersname oncallI made aproactivecallCongratula-tedsomeoneComplimen-ted a fellowCSRProvided aUniversityDocumentto a clientClosed acase withfirstinteractionParticipatedin a teambuildingexerciseI saidGoodMorningtodayHad astrangecallrequestAddresseda majorconcern w/customerHelpeda fellowCSRDealt withan iratecustomerHad wrapup timeunder 1minAttendedor Listenedto a Learn& ShareUsed adocument inResourceLibraryCustomergave me acomplimentHelped aNewEmployeePosted auseful tipin teamchatMade aintroductioncallCan nameour CoreValuesWarmtransferreda clientTook theBoost!newsSurveyResolved aTime Casewithout Tier2 helpPraised acoworkerin Share& PerformUsed acustomersname oncallI made aproactivecallCongratula-tedsomeoneComplimen-ted a fellowCSRProvided aUniversityDocumentto a clientClosed acase withfirstinteractionParticipatedin a teambuildingexerciseI saidGoodMorningtodayHad astrangecallrequestAddresseda majorconcern w/customerHelpeda fellowCSRDealt withan iratecustomerHad wrapup timeunder 1minAttendedor Listenedto a Learn& ShareUsed adocument inResourceLibraryCustomergave me acomplimentHelped aNewEmployeePosted auseful tipin teamchatMade aintroductioncall

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can name our Core Values
  2. Warm transferred a client
  3. Took the Boost! news Survey
  4. Resolved a Time Case without Tier 2 help
  5. Praised a coworker in Share & Perform
  6. Used a customers name on call
  7. I made a proactive call
  8. Congratula-ted someone
  9. Complimen-ted a fellow CSR
  10. Provided a University Document to a client
  11. Closed a case with first interaction
  12. Participated in a team building exercise
  13. I said Good Morning today
  14. Had a strange call request
  15. Addressed a major concern w/ customer
  16. Helped a fellow CSR
  17. Dealt with an irate customer
  18. Had wrap up time under 1 min
  19. Attended or Listened to a Learn & Share
  20. Used a document in Resource Library
  21. Customer gave me a compliment
  22. Helped a New Employee
  23. Posted a useful tip in team chat
  24. Made a introduction call