Helped aNewEmployeeHelpeda fellowCSRUsed adocument inResourceLibraryPosted auseful tipin teamchatResolved aTime Casewithout Tier2 helpCan nameour CoreValuesComplimen-ted a fellowCSRDealt withan iratecustomerUsed acustomersname oncallPraised acoworkerin Share& PerformWarmtransferreda clientAttendedor Listenedto a Learn& ShareI saidGoodMorningtodayCustomergave me acomplimentParticipatedin a teambuildingexerciseTook theBoost!newsSurveyAddresseda majorconcern w/customerMade aintroductioncallClosed acase withfirstinteractionI made aproactivecallCongratula-tedsomeoneProvided aUniversityDocumentto a clientHad wrapup timeunder 1minHad astrangecallrequestHelped aNewEmployeeHelpeda fellowCSRUsed adocument inResourceLibraryPosted auseful tipin teamchatResolved aTime Casewithout Tier2 helpCan nameour CoreValuesComplimen-ted a fellowCSRDealt withan iratecustomerUsed acustomersname oncallPraised acoworkerin Share& PerformWarmtransferreda clientAttendedor Listenedto a Learn& ShareI saidGoodMorningtodayCustomergave me acomplimentParticipatedin a teambuildingexerciseTook theBoost!newsSurveyAddresseda majorconcern w/customerMade aintroductioncallClosed acase withfirstinteractionI made aproactivecallCongratula-tedsomeoneProvided aUniversityDocumentto a clientHad wrapup timeunder 1minHad astrangecallrequest

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a New Employee
  2. Helped a fellow CSR
  3. Used a document in Resource Library
  4. Posted a useful tip in team chat
  5. Resolved a Time Case without Tier 2 help
  6. Can name our Core Values
  7. Complimen-ted a fellow CSR
  8. Dealt with an irate customer
  9. Used a customers name on call
  10. Praised a coworker in Share & Perform
  11. Warm transferred a client
  12. Attended or Listened to a Learn & Share
  13. I said Good Morning today
  14. Customer gave me a compliment
  15. Participated in a team building exercise
  16. Took the Boost! news Survey
  17. Addressed a major concern w/ customer
  18. Made a introduction call
  19. Closed a case with first interaction
  20. I made a proactive call
  21. Congratula-ted someone
  22. Provided a University Document to a client
  23. Had wrap up time under 1 min
  24. Had a strange call request