I saidGoodMorningtodayAddresseda majorconcern w/customerTook theBoost!newsSurveyProvided aUniversityDocumentto a clientHad astrangecallrequestHelpeda fellowCSRMade aintroductioncallAttendedor Listenedto a Learn& SharePosted auseful tipin teamchatPraised acoworkerin Share& PerformComplimen-ted a fellowCSRWarmtransferreda clientHad wrapup timeunder 1minParticipatedin a teambuildingexerciseUsed acustomersname oncallCongratula-tedsomeoneDealt withan iratecustomerI made aproactivecallClosed acase withfirstinteractionResolved aTime Casewithout Tier2 helpCustomergave me acomplimentHelped aNewEmployeeUsed adocument inResourceLibraryCan nameour CoreValuesI saidGoodMorningtodayAddresseda majorconcern w/customerTook theBoost!newsSurveyProvided aUniversityDocumentto a clientHad astrangecallrequestHelpeda fellowCSRMade aintroductioncallAttendedor Listenedto a Learn& SharePosted auseful tipin teamchatPraised acoworkerin Share& PerformComplimen-ted a fellowCSRWarmtransferreda clientHad wrapup timeunder 1minParticipatedin a teambuildingexerciseUsed acustomersname oncallCongratula-tedsomeoneDealt withan iratecustomerI made aproactivecallClosed acase withfirstinteractionResolved aTime Casewithout Tier2 helpCustomergave me acomplimentHelped aNewEmployeeUsed adocument inResourceLibraryCan nameour CoreValues

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I said Good Morning today
  2. Addressed a major concern w/ customer
  3. Took the Boost! news Survey
  4. Provided a University Document to a client
  5. Had a strange call request
  6. Helped a fellow CSR
  7. Made a introduction call
  8. Attended or Listened to a Learn & Share
  9. Posted a useful tip in team chat
  10. Praised a coworker in Share & Perform
  11. Complimen-ted a fellow CSR
  12. Warm transferred a client
  13. Had wrap up time under 1 min
  14. Participated in a team building exercise
  15. Used a customers name on call
  16. Congratula-ted someone
  17. Dealt with an irate customer
  18. I made a proactive call
  19. Closed a case with first interaction
  20. Resolved a Time Case without Tier 2 help
  21. Customer gave me a compliment
  22. Helped a New Employee
  23. Used a document in Resource Library
  24. Can name our Core Values