Resolved a Time Case without Tier 2 help Customer gave me a compliment Can name our Core Values Provided a University Document to a client Closed a case with first interaction Attended or Listened to a Learn & Share Participated in a team building exercise Praised a coworker in Share & Perform Helped a fellow CSR Helped a New Employee Posted a useful tip in team chat Congratula- ted someone Made a introduction call I said Good Morning today Took the Boost! news Survey Had a strange call request I made a proactive call Used a customers name on call Had wrap up time under 1 min Complimen- ted a fellow CSR Used a document in Resource Library Dealt with an irate customer Warm transferred a client Addressed a major concern w/ customer Resolved a Time Case without Tier 2 help Customer gave me a compliment Can name our Core Values Provided a University Document to a client Closed a case with first interaction Attended or Listened to a Learn & Share Participated in a team building exercise Praised a coworker in Share & Perform Helped a fellow CSR Helped a New Employee Posted a useful tip in team chat Congratula- ted someone Made a introduction call I said Good Morning today Took the Boost! news Survey Had a strange call request I made a proactive call Used a customers name on call Had wrap up time under 1 min Complimen- ted a fellow CSR Used a document in Resource Library Dealt with an irate customer Warm transferred a client Addressed a major concern w/ customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Resolved a Time Case without Tier 2 help
Customer gave me a compliment
Can name our Core Values
Provided a University Document to a client
Closed a case with first interaction
Attended or Listened to a Learn & Share
Participated in a team building exercise
Praised a coworker in Share & Perform
Helped a fellow CSR
Helped a New Employee
Posted a useful tip in team chat
Congratula-ted someone
Made a introduction call
I said Good Morning today
Took the Boost! news Survey
Had a strange call request
I made a proactive call
Used a customers name on call
Had wrap up time under 1 min
Complimen-ted a fellow CSR
Used a document in Resource Library
Dealt with an irate customer
Warm transferred a client
Addressed a major concern w/ customer