Can nameour CoreValuesUsed adocument inResourceLibraryParticipatedin a teambuildingexerciseHad astrangecallrequestPosted auseful tipin teamchatHelped aNewEmployeeHelpeda fellowCSRMade aintroductioncallAddresseda majorconcern w/customerAttendedor Listenedto a Learn& ShareI saidGoodMorningtodayWarmtransferreda clientClosed acase withfirstinteractionDealt withan iratecustomerProvided aUniversityDocumentto a clientHad wrapup timeunder 1minUsed acustomersname oncallResolved aTime Casewithout Tier2 helpPraised acoworkerin Share& PerformComplimen-ted a fellowCSRI made aproactivecallCustomergave me acomplimentTook theBoost!newsSurveyCongratula-tedsomeoneCan nameour CoreValuesUsed adocument inResourceLibraryParticipatedin a teambuildingexerciseHad astrangecallrequestPosted auseful tipin teamchatHelped aNewEmployeeHelpeda fellowCSRMade aintroductioncallAddresseda majorconcern w/customerAttendedor Listenedto a Learn& ShareI saidGoodMorningtodayWarmtransferreda clientClosed acase withfirstinteractionDealt withan iratecustomerProvided aUniversityDocumentto a clientHad wrapup timeunder 1minUsed acustomersname oncallResolved aTime Casewithout Tier2 helpPraised acoworkerin Share& PerformComplimen-ted a fellowCSRI made aproactivecallCustomergave me acomplimentTook theBoost!newsSurveyCongratula-tedsomeone

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can name our Core Values
  2. Used a document in Resource Library
  3. Participated in a team building exercise
  4. Had a strange call request
  5. Posted a useful tip in team chat
  6. Helped a New Employee
  7. Helped a fellow CSR
  8. Made a introduction call
  9. Addressed a major concern w/ customer
  10. Attended or Listened to a Learn & Share
  11. I said Good Morning today
  12. Warm transferred a client
  13. Closed a case with first interaction
  14. Dealt with an irate customer
  15. Provided a University Document to a client
  16. Had wrap up time under 1 min
  17. Used a customers name on call
  18. Resolved a Time Case without Tier 2 help
  19. Praised a coworker in Share & Perform
  20. Complimen-ted a fellow CSR
  21. I made a proactive call
  22. Customer gave me a compliment
  23. Took the Boost! news Survey
  24. Congratula-ted someone