I saidGoodMorningtodayHelped aNewEmployeeMade aintroductioncallCustomergave me acomplimentCongratula-tedsomeoneAddresseda majorconcern w/customerComplimen-ted a fellowCSRHad astrangecallrequestI made aproactivecallProvided aUniversityDocumentto a clientTook theBoost!newsSurveyPraised acoworkerin Share& PerformResolved aTime Casewithout Tier2 helpAttendedor Listenedto a Learn& ShareClosed acase withfirstinteractionUsed acustomersname oncallUsed adocument inResourceLibraryParticipatedin a teambuildingexerciseCan nameour CoreValuesWarmtransferreda clientHad wrapup timeunder 1minDealt withan iratecustomerPosted auseful tipin teamchatHelpeda fellowCSRI saidGoodMorningtodayHelped aNewEmployeeMade aintroductioncallCustomergave me acomplimentCongratula-tedsomeoneAddresseda majorconcern w/customerComplimen-ted a fellowCSRHad astrangecallrequestI made aproactivecallProvided aUniversityDocumentto a clientTook theBoost!newsSurveyPraised acoworkerin Share& PerformResolved aTime Casewithout Tier2 helpAttendedor Listenedto a Learn& ShareClosed acase withfirstinteractionUsed acustomersname oncallUsed adocument inResourceLibraryParticipatedin a teambuildingexerciseCan nameour CoreValuesWarmtransferreda clientHad wrapup timeunder 1minDealt withan iratecustomerPosted auseful tipin teamchatHelpeda fellowCSR

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I said Good Morning today
  2. Helped a New Employee
  3. Made a introduction call
  4. Customer gave me a compliment
  5. Congratula-ted someone
  6. Addressed a major concern w/ customer
  7. Complimen-ted a fellow CSR
  8. Had a strange call request
  9. I made a proactive call
  10. Provided a University Document to a client
  11. Took the Boost! news Survey
  12. Praised a coworker in Share & Perform
  13. Resolved a Time Case without Tier 2 help
  14. Attended or Listened to a Learn & Share
  15. Closed a case with first interaction
  16. Used a customers name on call
  17. Used a document in Resource Library
  18. Participated in a team building exercise
  19. Can name our Core Values
  20. Warm transferred a client
  21. Had wrap up time under 1 min
  22. Dealt with an irate customer
  23. Posted a useful tip in team chat
  24. Helped a fellow CSR