(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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M-F 7am-7pm ct
What is the call center Standard hours of operation?
Facility verification queue
What queue is for NON-Par RP verification
1-888-656-0701
What is the NIA appeals department fax #
RadMD
What are the three ways authorizations are entered? Fax, Phone &________
WIKI- HP Page General Accounts
Where can you find the HP LOB
Sunshine HP
Members can initiate their own prior authorization, except for which HP?
101182
What is the extension for NIA appeals department?
101049
What is the extension for FSS Specialist?
24-75 business hours
How long does it take for a HP to receive a Resubmitted request?
Genetic testing
What product uses laboratory tests to check for diseases??
Resubmit auth to the HP
HP does not have authorization information.
Aux 4
What Aux code should be used sparingly?
100211
Extensions for Physical Medicine Auth Department
Clinical Validation Required (CVR)
On existing cases what does the Blue check mark on a clipboard icon stand for?
extended
If an authorization hasn't been used, expired less then 60 days it can be?
No
Can an authorization be given if the case is in Approval Recommendation?
100048
Extension for injection/surgery auth department.
Physical Medicine/Therapy
What product has home health as a place of service
Member name & DOB
What are 2 PHI elements that MUST be verified?
Medicaid, Medicare, Exchange, Commercial
What is the Line of Business' (LOB)
3 Calendar days
How long is the validity period on an Urgent HMSA authorization?
30 seconds
Call is answered to music, how long do you wait for them to come on the line?
Eligibility Denied
Member has a plan that was termed.
Procedure Name & Tax ID
RP calls-After PHI verification what are the next two verifications.
Leads
Who can extend a Fidelis Imaging/Cardiac/RadONC case
Wiki- HP page Authorization Information
Where do you find the Auth. Validity period rule
100517
Extension for Genetic Testing auth department
Eligibility Withdrawn
Member has a plan that is N/A to NIA
1-833-409-4473
What is the phone # for the interpreter/translator?
