(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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WIKI- HP Page General Accounts
Where can you find the HP LOB
Sunshine HP
Members can initiate their own prior authorization, except for which HP?
30 seconds
Call is answered to music, how long do you wait for them to come on the line?
No
Can an authorization be given if the case is in Approval Recommendation?
Genetic testing
What product uses laboratory tests to check for diseases??
M-F 7am-7pm ct
What is the call center Standard hours of operation?
Member name & DOB
What are 2 PHI elements that MUST be verified?
101049
What is the extension for FSS Specialist?
Resubmit auth to the HP
HP does not have authorization information.
Clinical Validation Required (CVR)
On existing cases what does the Blue check mark on a clipboard icon stand for?
24-75 business hours
How long does it take for a HP to receive a Resubmitted request?
100048
Extension for injection/surgery auth department.
100211
Extensions for Physical Medicine Auth Department
Physical Medicine/Therapy
What product has home health as a place of service
1-833-409-4473
What is the phone # for the interpreter/translator?
extended
If an authorization hasn't been used, expired less then 60 days it can be?
Eligibility Withdrawn
Member has a plan that is N/A to NIA
Aux 4
What Aux code should be used sparingly?
1-888-656-0701
What is the NIA appeals department fax #
Procedure Name & Tax ID
RP calls-After PHI verification what are the next two verifications.
RadMD
What are the three ways authorizations are entered? Fax, Phone &________
Medicaid, Medicare, Exchange, Commercial
What is the Line of Business' (LOB)
Wiki- HP page Authorization Information
Where do you find the Auth. Validity period rule
100517
Extension for Genetic Testing auth department
Leads
Who can extend a Fidelis Imaging/Cardiac/RadONC case
101182
What is the extension for NIA appeals department?
3 Calendar days
How long is the validity period on an Urgent HMSA authorization?
Facility verification queue
What queue is for NON-Par RP verification
Eligibility Denied
Member has a plan that was termed.
