Complete 2P Abtacancellations(1 for PT)Spelling/DOBChange x 2(1 for PT)Take 400externalcalls (150for PT)AddadditionalluggageAddgift/diningto abookingBookexcursionsx 3 (2 forPT)Takeownershipand resolveissueComplete 2Tailor madecancellations(1 for PT)EarnCommissionfor ServiceAdd a drinkspackage x 3(2 for PT)Go throughCovidprotocols x 3Speak with aLord/Lady/DoctorSell 2Insurancepolicies (1for PT)Bookflightseats x 3(2 for PT)Extramile forcolleagueBookcoach x 2(1 for PT)AddSpecialAssistancex2Book Carpark x 2(1 for PT)Take 20internaltransfers(8 for PT)Rebook/Amenda transferPass 2 salesleads toCruiseManagers (1for PT)Upgradea cabin x2 (1 forPT)AddOBC to abookingAssist orcompleteOnline checkIn x 3 (2 forPT)Complete 2P Abtacancellations(1 for PT)Spelling/DOBChange x 2(1 for PT)Take 400externalcalls (150for PT)AddadditionalluggageAddgift/diningto abookingBookexcursionsx 3 (2 forPT)Takeownershipand resolveissueComplete 2Tailor madecancellations(1 for PT)EarnCommissionfor ServiceAdd a drinkspackage x 3(2 for PT)Go throughCovidprotocols x 3Speak with aLord/Lady/DoctorSell 2Insurancepolicies (1for PT)Bookflightseats x 3(2 for PT)Extramile forcolleagueBookcoach x 2(1 for PT)AddSpecialAssistancex2Book Carpark x 2(1 for PT)Take 20internaltransfers(8 for PT)Rebook/Amenda transferPass 2 salesleads toCruiseManagers (1for PT)Upgradea cabin x2 (1 forPT)AddOBC to abookingAssist orcompleteOnline checkIn x 3 (2 forPT)

Cruise Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete 2 P Abta cancellations (1 for PT)
  2. Spelling/DOB Change x 2 (1 for PT)
  3. Take 400 external calls (150 for PT)
  4. Add additional luggage
  5. Add gift/dining to a booking
  6. Book excursions x 3 (2 for PT)
  7. Take ownership and resolve issue
  8. Complete 2 Tailor made cancellations (1 for PT)
  9. Earn Commission for Service
  10. Add a drinks package x 3 (2 for PT)
  11. Go through Covid protocols x 3
  12. Speak with a Lord/Lady/Doctor
  13. Sell 2 Insurance policies (1 for PT)
  14. Book flight seats x 3 (2 for PT)
  15. Extra mile for colleague
  16. Book coach x 2 (1 for PT)
  17. Add Special Assistance x2
  18. Book Car park x 2 (1 for PT)
  19. Take 20 internal transfers (8 for PT)
  20. Rebook/Amend a transfer
  21. Pass 2 sales leads to Cruise Managers (1 for PT)
  22. Upgrade a cabin x 2 (1 for PT)
  23. Add OBC to a booking
  24. Assist or complete Online check In x 3 (2 for PT)