Add a drinkspackage x 3(2 for PT)Book Carpark x 2(1 for PT)Bookcoach x 2(1 for PT)Complete 2P Abtacancellations(1 for PT)Speak with aLord/Lady/DoctorRebook/Amenda transferSell 2Insurancepolicies (1for PT)Assist orcompleteOnline checkIn x 3 (2 forPT)AddOBC to abookingBookexcursionsx 3 (2 forPT)AddSpecialAssistancex2Complete 2Tailor madecancellations(1 for PT)Pass 2 salesleads toCruiseManagers (1for PT)Take 400externalcalls (150for PT)Go throughCovidprotocols x 3Extramile forcolleagueTakeownershipand resolveissueBookflightseats x 3(2 for PT)AddadditionalluggageAddgift/diningto abookingTake 20internaltransfers(8 for PT)EarnCommissionfor ServiceUpgradea cabin x2 (1 forPT)Spelling/DOBChange x 2(1 for PT)Add a drinkspackage x 3(2 for PT)Book Carpark x 2(1 for PT)Bookcoach x 2(1 for PT)Complete 2P Abtacancellations(1 for PT)Speak with aLord/Lady/DoctorRebook/Amenda transferSell 2Insurancepolicies (1for PT)Assist orcompleteOnline checkIn x 3 (2 forPT)AddOBC to abookingBookexcursionsx 3 (2 forPT)AddSpecialAssistancex2Complete 2Tailor madecancellations(1 for PT)Pass 2 salesleads toCruiseManagers (1for PT)Take 400externalcalls (150for PT)Go throughCovidprotocols x 3Extramile forcolleagueTakeownershipand resolveissueBookflightseats x 3(2 for PT)AddadditionalluggageAddgift/diningto abookingTake 20internaltransfers(8 for PT)EarnCommissionfor ServiceUpgradea cabin x2 (1 forPT)Spelling/DOBChange x 2(1 for PT)

Cruise Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Add a drinks package x 3 (2 for PT)
  2. Book Car park x 2 (1 for PT)
  3. Book coach x 2 (1 for PT)
  4. Complete 2 P Abta cancellations (1 for PT)
  5. Speak with a Lord/Lady/Doctor
  6. Rebook/Amend a transfer
  7. Sell 2 Insurance policies (1 for PT)
  8. Assist or complete Online check In x 3 (2 for PT)
  9. Add OBC to a booking
  10. Book excursions x 3 (2 for PT)
  11. Add Special Assistance x2
  12. Complete 2 Tailor made cancellations (1 for PT)
  13. Pass 2 sales leads to Cruise Managers (1 for PT)
  14. Take 400 external calls (150 for PT)
  15. Go through Covid protocols x 3
  16. Extra mile for colleague
  17. Take ownership and resolve issue
  18. Book flight seats x 3 (2 for PT)
  19. Add additional luggage
  20. Add gift/dining to a booking
  21. Take 20 internal transfers (8 for PT)
  22. Earn Commission for Service
  23. Upgrade a cabin x 2 (1 for PT)
  24. Spelling/DOB Change x 2 (1 for PT)