Book Carpark x 2(1 for PT)Assist orcompleteOnline checkIn x 3 (2 forPT)Go throughCovidprotocols x 3Complete 2Tailor madecancellations(1 for PT)Pass 2 salesleads toCruiseManagers (1for PT)Extramile forcolleagueTakeownershipand resolveissueSpelling/DOBChange x 2(1 for PT)AddSpecialAssistancex2Speak with aLord/Lady/DoctorBookcoach x 2(1 for PT)Upgradea cabin x2 (1 forPT)Add a drinkspackage x 3(2 for PT)AddOBC to abookingComplete 2P Abtacancellations(1 for PT)EarnCommissionfor ServiceBookflightseats x 3(2 for PT)Addgift/diningto abookingTake 20internaltransfers(8 for PT)Bookexcursionsx 3 (2 forPT)AddadditionalluggageRebook/Amenda transferTake 400externalcalls (150for PT)Sell 2Insurancepolicies (1for PT)Book Carpark x 2(1 for PT)Assist orcompleteOnline checkIn x 3 (2 forPT)Go throughCovidprotocols x 3Complete 2Tailor madecancellations(1 for PT)Pass 2 salesleads toCruiseManagers (1for PT)Extramile forcolleagueTakeownershipand resolveissueSpelling/DOBChange x 2(1 for PT)AddSpecialAssistancex2Speak with aLord/Lady/DoctorBookcoach x 2(1 for PT)Upgradea cabin x2 (1 forPT)Add a drinkspackage x 3(2 for PT)AddOBC to abookingComplete 2P Abtacancellations(1 for PT)EarnCommissionfor ServiceBookflightseats x 3(2 for PT)Addgift/diningto abookingTake 20internaltransfers(8 for PT)Bookexcursionsx 3 (2 forPT)AddadditionalluggageRebook/Amenda transferTake 400externalcalls (150for PT)Sell 2Insurancepolicies (1for PT)

Cruise Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Book Car park x 2 (1 for PT)
  2. Assist or complete Online check In x 3 (2 for PT)
  3. Go through Covid protocols x 3
  4. Complete 2 Tailor made cancellations (1 for PT)
  5. Pass 2 sales leads to Cruise Managers (1 for PT)
  6. Extra mile for colleague
  7. Take ownership and resolve issue
  8. Spelling/DOB Change x 2 (1 for PT)
  9. Add Special Assistance x2
  10. Speak with a Lord/Lady/Doctor
  11. Book coach x 2 (1 for PT)
  12. Upgrade a cabin x 2 (1 for PT)
  13. Add a drinks package x 3 (2 for PT)
  14. Add OBC to a booking
  15. Complete 2 P Abta cancellations (1 for PT)
  16. Earn Commission for Service
  17. Book flight seats x 3 (2 for PT)
  18. Add gift/dining to a booking
  19. Take 20 internal transfers (8 for PT)
  20. Book excursions x 3 (2 for PT)
  21. Add additional luggage
  22. Rebook/Amend a transfer
  23. Take 400 external calls (150 for PT)
  24. Sell 2 Insurance policies (1 for PT)