Spelling/DOBChange x 2(1 for PT)Book Carpark x 2(1 for PT)AddSpecialAssistancex2Complete 2P Abtacancellations(1 for PT)Rebook/Amenda transferEarnCommissionfor ServiceSpeak with aLord/Lady/DoctorAddgift/diningto abookingAssist orcompleteOnline checkIn x 3 (2 forPT)Add a drinkspackage x 3(2 for PT)Take 400externalcalls (150for PT)Takeownershipand resolveissuePass 2 salesleads toCruiseManagers (1for PT)Bookflightseats x 3(2 for PT)Bookexcursionsx 3 (2 forPT)AddOBC to abookingSell 2Insurancepolicies (1for PT)Take 20internaltransfers(8 for PT)Go throughCovidprotocols x 3Upgradea cabin x2 (1 forPT)AddadditionalluggageComplete 2Tailor madecancellations(1 for PT)Bookcoach x 2(1 for PT)Extramile forcolleagueSpelling/DOBChange x 2(1 for PT)Book Carpark x 2(1 for PT)AddSpecialAssistancex2Complete 2P Abtacancellations(1 for PT)Rebook/Amenda transferEarnCommissionfor ServiceSpeak with aLord/Lady/DoctorAddgift/diningto abookingAssist orcompleteOnline checkIn x 3 (2 forPT)Add a drinkspackage x 3(2 for PT)Take 400externalcalls (150for PT)Takeownershipand resolveissuePass 2 salesleads toCruiseManagers (1for PT)Bookflightseats x 3(2 for PT)Bookexcursionsx 3 (2 forPT)AddOBC to abookingSell 2Insurancepolicies (1for PT)Take 20internaltransfers(8 for PT)Go throughCovidprotocols x 3Upgradea cabin x2 (1 forPT)AddadditionalluggageComplete 2Tailor madecancellations(1 for PT)Bookcoach x 2(1 for PT)Extramile forcolleague

Cruise Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spelling/DOB Change x 2 (1 for PT)
  2. Book Car park x 2 (1 for PT)
  3. Add Special Assistance x2
  4. Complete 2 P Abta cancellations (1 for PT)
  5. Rebook/Amend a transfer
  6. Earn Commission for Service
  7. Speak with a Lord/Lady/Doctor
  8. Add gift/dining to a booking
  9. Assist or complete Online check In x 3 (2 for PT)
  10. Add a drinks package x 3 (2 for PT)
  11. Take 400 external calls (150 for PT)
  12. Take ownership and resolve issue
  13. Pass 2 sales leads to Cruise Managers (1 for PT)
  14. Book flight seats x 3 (2 for PT)
  15. Book excursions x 3 (2 for PT)
  16. Add OBC to a booking
  17. Sell 2 Insurance policies (1 for PT)
  18. Take 20 internal transfers (8 for PT)
  19. Go through Covid protocols x 3
  20. Upgrade a cabin x 2 (1 for PT)
  21. Add additional luggage
  22. Complete 2 Tailor made cancellations (1 for PT)
  23. Book coach x 2 (1 for PT)
  24. Extra mile for colleague