Rebook/Amenda transferEarnCommissionfor ServiceBook Carpark x 2(1 for PT)Complete 2Tailor madecancellations(1 for PT)Speak with aLord/Lady/DoctorTake 20internaltransfers(8 for PT)Bookcoach x 2(1 for PT)Upgradea cabin x2 (1 forPT)Extramile forcolleagueSpelling/DOBChange x 2(1 for PT)AddOBC to abookingGo throughCovidprotocols x 3AddSpecialAssistancex2Bookflightseats x 3(2 for PT)Sell 2Insurancepolicies (1for PT)Bookexcursionsx 3 (2 forPT)Pass 2 salesleads toCruiseManagers (1for PT)Takeownershipand resolveissueAssist orcompleteOnline checkIn x 3 (2 forPT)Complete 2P Abtacancellations(1 for PT)AddadditionalluggageAdd a drinkspackage x 3(2 for PT)Addgift/diningto abookingTake 400externalcalls (150for PT)Rebook/Amenda transferEarnCommissionfor ServiceBook Carpark x 2(1 for PT)Complete 2Tailor madecancellations(1 for PT)Speak with aLord/Lady/DoctorTake 20internaltransfers(8 for PT)Bookcoach x 2(1 for PT)Upgradea cabin x2 (1 forPT)Extramile forcolleagueSpelling/DOBChange x 2(1 for PT)AddOBC to abookingGo throughCovidprotocols x 3AddSpecialAssistancex2Bookflightseats x 3(2 for PT)Sell 2Insurancepolicies (1for PT)Bookexcursionsx 3 (2 forPT)Pass 2 salesleads toCruiseManagers (1for PT)Takeownershipand resolveissueAssist orcompleteOnline checkIn x 3 (2 forPT)Complete 2P Abtacancellations(1 for PT)AddadditionalluggageAdd a drinkspackage x 3(2 for PT)Addgift/diningto abookingTake 400externalcalls (150for PT)

Cruise Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rebook/Amend a transfer
  2. Earn Commission for Service
  3. Book Car park x 2 (1 for PT)
  4. Complete 2 Tailor made cancellations (1 for PT)
  5. Speak with a Lord/Lady/Doctor
  6. Take 20 internal transfers (8 for PT)
  7. Book coach x 2 (1 for PT)
  8. Upgrade a cabin x 2 (1 for PT)
  9. Extra mile for colleague
  10. Spelling/DOB Change x 2 (1 for PT)
  11. Add OBC to a booking
  12. Go through Covid protocols x 3
  13. Add Special Assistance x2
  14. Book flight seats x 3 (2 for PT)
  15. Sell 2 Insurance policies (1 for PT)
  16. Book excursions x 3 (2 for PT)
  17. Pass 2 sales leads to Cruise Managers (1 for PT)
  18. Take ownership and resolve issue
  19. Assist or complete Online check In x 3 (2 for PT)
  20. Complete 2 P Abta cancellations (1 for PT)
  21. Add additional luggage
  22. Add a drinks package x 3 (2 for PT)
  23. Add gift/dining to a booking
  24. Take 400 external calls (150 for PT)