Take 20internaltransfers(8 for PT)EarnCommissionfor ServiceRebook/Amenda transferAddOBC to abookingSell 2Insurancepolicies (1for PT)Complete 2P Abtacancellations(1 for PT)Bookexcursionsx 3 (2 forPT)Book Carpark x 2(1 for PT)Complete 2Tailor madecancellations(1 for PT)Upgradea cabin x2 (1 forPT)Bookflightseats x 3(2 for PT)AddSpecialAssistancex2Add a drinkspackage x 3(2 for PT)Spelling/DOBChange x 2(1 for PT)Addgift/diningto abookingAddadditionalluggagePass 2 salesleads toCruiseManagers (1for PT)Take 400externalcalls (150for PT)Assist orcompleteOnline checkIn x 3 (2 forPT)Go throughCovidprotocols x 3Bookcoach x 2(1 for PT)Speak with aLord/Lady/DoctorExtramile forcolleagueTakeownershipand resolveissueTake 20internaltransfers(8 for PT)EarnCommissionfor ServiceRebook/Amenda transferAddOBC to abookingSell 2Insurancepolicies (1for PT)Complete 2P Abtacancellations(1 for PT)Bookexcursionsx 3 (2 forPT)Book Carpark x 2(1 for PT)Complete 2Tailor madecancellations(1 for PT)Upgradea cabin x2 (1 forPT)Bookflightseats x 3(2 for PT)AddSpecialAssistancex2Add a drinkspackage x 3(2 for PT)Spelling/DOBChange x 2(1 for PT)Addgift/diningto abookingAddadditionalluggagePass 2 salesleads toCruiseManagers (1for PT)Take 400externalcalls (150for PT)Assist orcompleteOnline checkIn x 3 (2 forPT)Go throughCovidprotocols x 3Bookcoach x 2(1 for PT)Speak with aLord/Lady/DoctorExtramile forcolleagueTakeownershipand resolveissue

Cruise Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take 20 internal transfers (8 for PT)
  2. Earn Commission for Service
  3. Rebook/Amend a transfer
  4. Add OBC to a booking
  5. Sell 2 Insurance policies (1 for PT)
  6. Complete 2 P Abta cancellations (1 for PT)
  7. Book excursions x 3 (2 for PT)
  8. Book Car park x 2 (1 for PT)
  9. Complete 2 Tailor made cancellations (1 for PT)
  10. Upgrade a cabin x 2 (1 for PT)
  11. Book flight seats x 3 (2 for PT)
  12. Add Special Assistance x2
  13. Add a drinks package x 3 (2 for PT)
  14. Spelling/DOB Change x 2 (1 for PT)
  15. Add gift/dining to a booking
  16. Add additional luggage
  17. Pass 2 sales leads to Cruise Managers (1 for PT)
  18. Take 400 external calls (150 for PT)
  19. Assist or complete Online check In x 3 (2 for PT)
  20. Go through Covid protocols x 3
  21. Book coach x 2 (1 for PT)
  22. Speak with a Lord/Lady/Doctor
  23. Extra mile for colleague
  24. Take ownership and resolve issue