Bookflightseats x 3(2 for PT)Add a drinkspackage x 3(2 for PT)Assist orcompleteOnline checkIn x 3 (2 forPT)Pass 2 salesleads toCruiseManagers (1for PT)Go throughCovidprotocols x 3AddSpecialAssistancex2Complete 2Tailor madecancellations(1 for PT)AddOBC to abookingTake 20internaltransfers(8 for PT)Takeownershipand resolveissueExtramile forcolleagueSell 2Insurancepolicies (1for PT)Speak with aLord/Lady/DoctorRebook/Amenda transferTake 400externalcalls (150for PT)Complete 2P Abtacancellations(1 for PT)Bookcoach x 2(1 for PT)AddadditionalluggageEarnCommissionfor ServiceSpelling/DOBChange x 2(1 for PT)Upgradea cabin x2 (1 forPT)Bookexcursionsx 3 (2 forPT)Book Carpark x 2(1 for PT)Addgift/diningto abookingBookflightseats x 3(2 for PT)Add a drinkspackage x 3(2 for PT)Assist orcompleteOnline checkIn x 3 (2 forPT)Pass 2 salesleads toCruiseManagers (1for PT)Go throughCovidprotocols x 3AddSpecialAssistancex2Complete 2Tailor madecancellations(1 for PT)AddOBC to abookingTake 20internaltransfers(8 for PT)Takeownershipand resolveissueExtramile forcolleagueSell 2Insurancepolicies (1for PT)Speak with aLord/Lady/DoctorRebook/Amenda transferTake 400externalcalls (150for PT)Complete 2P Abtacancellations(1 for PT)Bookcoach x 2(1 for PT)AddadditionalluggageEarnCommissionfor ServiceSpelling/DOBChange x 2(1 for PT)Upgradea cabin x2 (1 forPT)Bookexcursionsx 3 (2 forPT)Book Carpark x 2(1 for PT)Addgift/diningto abooking

Cruise Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Book flight seats x 3 (2 for PT)
  2. Add a drinks package x 3 (2 for PT)
  3. Assist or complete Online check In x 3 (2 for PT)
  4. Pass 2 sales leads to Cruise Managers (1 for PT)
  5. Go through Covid protocols x 3
  6. Add Special Assistance x2
  7. Complete 2 Tailor made cancellations (1 for PT)
  8. Add OBC to a booking
  9. Take 20 internal transfers (8 for PT)
  10. Take ownership and resolve issue
  11. Extra mile for colleague
  12. Sell 2 Insurance policies (1 for PT)
  13. Speak with a Lord/Lady/Doctor
  14. Rebook/Amend a transfer
  15. Take 400 external calls (150 for PT)
  16. Complete 2 P Abta cancellations (1 for PT)
  17. Book coach x 2 (1 for PT)
  18. Add additional luggage
  19. Earn Commission for Service
  20. Spelling/DOB Change x 2 (1 for PT)
  21. Upgrade a cabin x 2 (1 for PT)
  22. Book excursions x 3 (2 for PT)
  23. Book Car park x 2 (1 for PT)
  24. Add gift/dining to a booking