Rebook/Amenda transferPass 2 salesleads toCruiseManagers (1for PT)Assist orcompleteOnline checkIn x 3 (2 forPT)Bookflightseats x 3(2 for PT)Sell 2Insurancepolicies (1for PT)Go throughCovidprotocols x 3AddOBC to abookingSpelling/DOBChange x 2(1 for PT)Bookexcursionsx 3 (2 forPT)Speak with aLord/Lady/DoctorTake 20internaltransfers(8 for PT)Complete 2Tailor madecancellations(1 for PT)Upgradea cabin x2 (1 forPT)Takeownershipand resolveissueAddadditionalluggageEarnCommissionfor ServiceAdd a drinkspackage x 3(2 for PT)Bookcoach x 2(1 for PT)Extramile forcolleagueAddSpecialAssistancex2Book Carpark x 2(1 for PT)Addgift/diningto abookingTake 400externalcalls (150for PT)Complete 2P Abtacancellations(1 for PT)Rebook/Amenda transferPass 2 salesleads toCruiseManagers (1for PT)Assist orcompleteOnline checkIn x 3 (2 forPT)Bookflightseats x 3(2 for PT)Sell 2Insurancepolicies (1for PT)Go throughCovidprotocols x 3AddOBC to abookingSpelling/DOBChange x 2(1 for PT)Bookexcursionsx 3 (2 forPT)Speak with aLord/Lady/DoctorTake 20internaltransfers(8 for PT)Complete 2Tailor madecancellations(1 for PT)Upgradea cabin x2 (1 forPT)Takeownershipand resolveissueAddadditionalluggageEarnCommissionfor ServiceAdd a drinkspackage x 3(2 for PT)Bookcoach x 2(1 for PT)Extramile forcolleagueAddSpecialAssistancex2Book Carpark x 2(1 for PT)Addgift/diningto abookingTake 400externalcalls (150for PT)Complete 2P Abtacancellations(1 for PT)

Cruise Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rebook/Amend a transfer
  2. Pass 2 sales leads to Cruise Managers (1 for PT)
  3. Assist or complete Online check In x 3 (2 for PT)
  4. Book flight seats x 3 (2 for PT)
  5. Sell 2 Insurance policies (1 for PT)
  6. Go through Covid protocols x 3
  7. Add OBC to a booking
  8. Spelling/DOB Change x 2 (1 for PT)
  9. Book excursions x 3 (2 for PT)
  10. Speak with a Lord/Lady/Doctor
  11. Take 20 internal transfers (8 for PT)
  12. Complete 2 Tailor made cancellations (1 for PT)
  13. Upgrade a cabin x 2 (1 for PT)
  14. Take ownership and resolve issue
  15. Add additional luggage
  16. Earn Commission for Service
  17. Add a drinks package x 3 (2 for PT)
  18. Book coach x 2 (1 for PT)
  19. Extra mile for colleague
  20. Add Special Assistance x2
  21. Book Car park x 2 (1 for PT)
  22. Add gift/dining to a booking
  23. Take 400 external calls (150 for PT)
  24. Complete 2 P Abta cancellations (1 for PT)