Spelling/DOBChange x 2(1 for PT)Takeownershipand resolveissueBookcoach x 2(1 for PT)Speak with aLord/Lady/DoctorAddOBC to abookingGo throughCovidprotocols x 3Add a drinkspackage x 3(2 for PT)Bookflightseats x 3(2 for PT)Extramile forcolleagueBook Carpark x 2(1 for PT)Addgift/diningto abookingBookexcursionsx 3 (2 forPT)Take 20internaltransfers(8 for PT)Sell 2Insurancepolicies (1for PT)AddadditionalluggageUpgradea cabin x2 (1 forPT)Take 400externalcalls (150for PT)AddSpecialAssistancex2Assist orcompleteOnline checkIn x 3 (2 forPT)Complete 2P Abtacancellations(1 for PT)Rebook/Amenda transferEarnCommissionfor ServiceComplete 2Tailor madecancellations(1 for PT)Pass 2 salesleads toCruiseManagers (1for PT)Spelling/DOBChange x 2(1 for PT)Takeownershipand resolveissueBookcoach x 2(1 for PT)Speak with aLord/Lady/DoctorAddOBC to abookingGo throughCovidprotocols x 3Add a drinkspackage x 3(2 for PT)Bookflightseats x 3(2 for PT)Extramile forcolleagueBook Carpark x 2(1 for PT)Addgift/diningto abookingBookexcursionsx 3 (2 forPT)Take 20internaltransfers(8 for PT)Sell 2Insurancepolicies (1for PT)AddadditionalluggageUpgradea cabin x2 (1 forPT)Take 400externalcalls (150for PT)AddSpecialAssistancex2Assist orcompleteOnline checkIn x 3 (2 forPT)Complete 2P Abtacancellations(1 for PT)Rebook/Amenda transferEarnCommissionfor ServiceComplete 2Tailor madecancellations(1 for PT)Pass 2 salesleads toCruiseManagers (1for PT)

Cruise Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spelling/DOB Change x 2 (1 for PT)
  2. Take ownership and resolve issue
  3. Book coach x 2 (1 for PT)
  4. Speak with a Lord/Lady/Doctor
  5. Add OBC to a booking
  6. Go through Covid protocols x 3
  7. Add a drinks package x 3 (2 for PT)
  8. Book flight seats x 3 (2 for PT)
  9. Extra mile for colleague
  10. Book Car park x 2 (1 for PT)
  11. Add gift/dining to a booking
  12. Book excursions x 3 (2 for PT)
  13. Take 20 internal transfers (8 for PT)
  14. Sell 2 Insurance policies (1 for PT)
  15. Add additional luggage
  16. Upgrade a cabin x 2 (1 for PT)
  17. Take 400 external calls (150 for PT)
  18. Add Special Assistance x2
  19. Assist or complete Online check In x 3 (2 for PT)
  20. Complete 2 P Abta cancellations (1 for PT)
  21. Rebook/Amend a transfer
  22. Earn Commission for Service
  23. Complete 2 Tailor made cancellations (1 for PT)
  24. Pass 2 sales leads to Cruise Managers (1 for PT)