Complete 2Tailor madecancellations(1 for PT)Bookflightseats x 3(2 for PT)Addgift/diningto abookingSell 2Insurancepolicies (1for PT)Go throughCovidprotocols x 3Extramile forcolleagueTakeownershipand resolveissueAssist orcompleteOnline checkIn x 3 (2 forPT)Book Carpark x 2(1 for PT)AddadditionalluggageSpeak with aLord/Lady/DoctorTake 20internaltransfers(8 for PT)Add a drinkspackage x 3(2 for PT)Rebook/Amenda transferUpgradea cabin x2 (1 forPT)EarnCommissionfor ServiceAddSpecialAssistancex2Bookcoach x 2(1 for PT)Spelling/DOBChange x 2(1 for PT)Bookexcursionsx 3 (2 forPT)Complete 2P Abtacancellations(1 for PT)Take 400externalcalls (150for PT)Pass 2 salesleads toCruiseManagers (1for PT)AddOBC to abookingComplete 2Tailor madecancellations(1 for PT)Bookflightseats x 3(2 for PT)Addgift/diningto abookingSell 2Insurancepolicies (1for PT)Go throughCovidprotocols x 3Extramile forcolleagueTakeownershipand resolveissueAssist orcompleteOnline checkIn x 3 (2 forPT)Book Carpark x 2(1 for PT)AddadditionalluggageSpeak with aLord/Lady/DoctorTake 20internaltransfers(8 for PT)Add a drinkspackage x 3(2 for PT)Rebook/Amenda transferUpgradea cabin x2 (1 forPT)EarnCommissionfor ServiceAddSpecialAssistancex2Bookcoach x 2(1 for PT)Spelling/DOBChange x 2(1 for PT)Bookexcursionsx 3 (2 forPT)Complete 2P Abtacancellations(1 for PT)Take 400externalcalls (150for PT)Pass 2 salesleads toCruiseManagers (1for PT)AddOBC to abooking

Cruise Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete 2 Tailor made cancellations (1 for PT)
  2. Book flight seats x 3 (2 for PT)
  3. Add gift/dining to a booking
  4. Sell 2 Insurance policies (1 for PT)
  5. Go through Covid protocols x 3
  6. Extra mile for colleague
  7. Take ownership and resolve issue
  8. Assist or complete Online check In x 3 (2 for PT)
  9. Book Car park x 2 (1 for PT)
  10. Add additional luggage
  11. Speak with a Lord/Lady/Doctor
  12. Take 20 internal transfers (8 for PT)
  13. Add a drinks package x 3 (2 for PT)
  14. Rebook/Amend a transfer
  15. Upgrade a cabin x 2 (1 for PT)
  16. Earn Commission for Service
  17. Add Special Assistance x2
  18. Book coach x 2 (1 for PT)
  19. Spelling/DOB Change x 2 (1 for PT)
  20. Book excursions x 3 (2 for PT)
  21. Complete 2 P Abta cancellations (1 for PT)
  22. Take 400 external calls (150 for PT)
  23. Pass 2 sales leads to Cruise Managers (1 for PT)
  24. Add OBC to a booking