Sell 2Insurancepolicies (1for PT)Take 400externalcalls (150for PT)Bookflightseats x 3(2 for PT)Go throughCovidprotocols x 3EarnCommissionfor ServicePass 2 salesleads toCruiseManagers (1for PT)Add a drinkspackage x 3(2 for PT)Assist orcompleteOnline checkIn x 3 (2 forPT)Rebook/Amenda transferComplete 2P Abtacancellations(1 for PT)Upgradea cabin x2 (1 forPT)AddadditionalluggageTake 20internaltransfers(8 for PT)Bookcoach x 2(1 for PT)Complete 2Tailor madecancellations(1 for PT)Spelling/DOBChange x 2(1 for PT)Takeownershipand resolveissueExtramile forcolleagueBook Carpark x 2(1 for PT)Addgift/diningto abookingAddOBC to abookingBookexcursionsx 3 (2 forPT)Speak with aLord/Lady/DoctorAddSpecialAssistancex2Sell 2Insurancepolicies (1for PT)Take 400externalcalls (150for PT)Bookflightseats x 3(2 for PT)Go throughCovidprotocols x 3EarnCommissionfor ServicePass 2 salesleads toCruiseManagers (1for PT)Add a drinkspackage x 3(2 for PT)Assist orcompleteOnline checkIn x 3 (2 forPT)Rebook/Amenda transferComplete 2P Abtacancellations(1 for PT)Upgradea cabin x2 (1 forPT)AddadditionalluggageTake 20internaltransfers(8 for PT)Bookcoach x 2(1 for PT)Complete 2Tailor madecancellations(1 for PT)Spelling/DOBChange x 2(1 for PT)Takeownershipand resolveissueExtramile forcolleagueBook Carpark x 2(1 for PT)Addgift/diningto abookingAddOBC to abookingBookexcursionsx 3 (2 forPT)Speak with aLord/Lady/DoctorAddSpecialAssistancex2

Cruise Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sell 2 Insurance policies (1 for PT)
  2. Take 400 external calls (150 for PT)
  3. Book flight seats x 3 (2 for PT)
  4. Go through Covid protocols x 3
  5. Earn Commission for Service
  6. Pass 2 sales leads to Cruise Managers (1 for PT)
  7. Add a drinks package x 3 (2 for PT)
  8. Assist or complete Online check In x 3 (2 for PT)
  9. Rebook/Amend a transfer
  10. Complete 2 P Abta cancellations (1 for PT)
  11. Upgrade a cabin x 2 (1 for PT)
  12. Add additional luggage
  13. Take 20 internal transfers (8 for PT)
  14. Book coach x 2 (1 for PT)
  15. Complete 2 Tailor made cancellations (1 for PT)
  16. Spelling/DOB Change x 2 (1 for PT)
  17. Take ownership and resolve issue
  18. Extra mile for colleague
  19. Book Car park x 2 (1 for PT)
  20. Add gift/dining to a booking
  21. Add OBC to a booking
  22. Book excursions x 3 (2 for PT)
  23. Speak with a Lord/Lady/Doctor
  24. Add Special Assistance x2