Takeownershipand resolveissueBookflightseats x 3(2 for PT)Bookexcursionsx 3 (2 forPT)Take 400externalcalls (150for PT)Bookcoach x 2(1 for PT)Add a drinkspackage x 3(2 for PT)Sell 2Insurancepolicies (1for PT)Pass 2 salesleads toCruiseManagers (1for PT)Speak with aLord/Lady/DoctorExtramile forcolleagueBook Carpark x 2(1 for PT)Complete 2P Abtacancellations(1 for PT)EarnCommissionfor ServiceAddOBC to abookingAssist orcompleteOnline checkIn x 3 (2 forPT)Upgradea cabin x2 (1 forPT)Rebook/Amenda transferGo throughCovidprotocols x 3Spelling/DOBChange x 2(1 for PT)Complete 2Tailor madecancellations(1 for PT)AddadditionalluggageTake 20internaltransfers(8 for PT)AddSpecialAssistancex2Addgift/diningto abookingTakeownershipand resolveissueBookflightseats x 3(2 for PT)Bookexcursionsx 3 (2 forPT)Take 400externalcalls (150for PT)Bookcoach x 2(1 for PT)Add a drinkspackage x 3(2 for PT)Sell 2Insurancepolicies (1for PT)Pass 2 salesleads toCruiseManagers (1for PT)Speak with aLord/Lady/DoctorExtramile forcolleagueBook Carpark x 2(1 for PT)Complete 2P Abtacancellations(1 for PT)EarnCommissionfor ServiceAddOBC to abookingAssist orcompleteOnline checkIn x 3 (2 forPT)Upgradea cabin x2 (1 forPT)Rebook/Amenda transferGo throughCovidprotocols x 3Spelling/DOBChange x 2(1 for PT)Complete 2Tailor madecancellations(1 for PT)AddadditionalluggageTake 20internaltransfers(8 for PT)AddSpecialAssistancex2Addgift/diningto abooking

Cruise Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take ownership and resolve issue
  2. Book flight seats x 3 (2 for PT)
  3. Book excursions x 3 (2 for PT)
  4. Take 400 external calls (150 for PT)
  5. Book coach x 2 (1 for PT)
  6. Add a drinks package x 3 (2 for PT)
  7. Sell 2 Insurance policies (1 for PT)
  8. Pass 2 sales leads to Cruise Managers (1 for PT)
  9. Speak with a Lord/Lady/Doctor
  10. Extra mile for colleague
  11. Book Car park x 2 (1 for PT)
  12. Complete 2 P Abta cancellations (1 for PT)
  13. Earn Commission for Service
  14. Add OBC to a booking
  15. Assist or complete Online check In x 3 (2 for PT)
  16. Upgrade a cabin x 2 (1 for PT)
  17. Rebook/Amend a transfer
  18. Go through Covid protocols x 3
  19. Spelling/DOB Change x 2 (1 for PT)
  20. Complete 2 Tailor made cancellations (1 for PT)
  21. Add additional luggage
  22. Take 20 internal transfers (8 for PT)
  23. Add Special Assistance x2
  24. Add gift/dining to a booking