Pass 2 salesleads toCruiseManagers (1for PT)AddadditionalluggageAddSpecialAssistancex2Bookexcursionsx 3 (2 forPT)Assist orcompleteOnline checkIn x 3 (2 forPT)Addgift/diningto abookingTakeownershipand resolveissueBookflightseats x 3(2 for PT)Extramile forcolleagueGo throughCovidprotocols x 3EarnCommissionfor ServiceTake 20internaltransfers(8 for PT)Spelling/DOBChange x 2(1 for PT)Complete 2Tailor madecancellations(1 for PT)Complete 2P Abtacancellations(1 for PT)Speak with aLord/Lady/DoctorTake 400externalcalls (150for PT)Book Carpark x 2(1 for PT)Add a drinkspackage x 3(2 for PT)Bookcoach x 2(1 for PT)AddOBC to abookingSell 2Insurancepolicies (1for PT)Upgradea cabin x2 (1 forPT)Rebook/Amenda transferPass 2 salesleads toCruiseManagers (1for PT)AddadditionalluggageAddSpecialAssistancex2Bookexcursionsx 3 (2 forPT)Assist orcompleteOnline checkIn x 3 (2 forPT)Addgift/diningto abookingTakeownershipand resolveissueBookflightseats x 3(2 for PT)Extramile forcolleagueGo throughCovidprotocols x 3EarnCommissionfor ServiceTake 20internaltransfers(8 for PT)Spelling/DOBChange x 2(1 for PT)Complete 2Tailor madecancellations(1 for PT)Complete 2P Abtacancellations(1 for PT)Speak with aLord/Lady/DoctorTake 400externalcalls (150for PT)Book Carpark x 2(1 for PT)Add a drinkspackage x 3(2 for PT)Bookcoach x 2(1 for PT)AddOBC to abookingSell 2Insurancepolicies (1for PT)Upgradea cabin x2 (1 forPT)Rebook/Amenda transfer

Cruise Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pass 2 sales leads to Cruise Managers (1 for PT)
  2. Add additional luggage
  3. Add Special Assistance x2
  4. Book excursions x 3 (2 for PT)
  5. Assist or complete Online check In x 3 (2 for PT)
  6. Add gift/dining to a booking
  7. Take ownership and resolve issue
  8. Book flight seats x 3 (2 for PT)
  9. Extra mile for colleague
  10. Go through Covid protocols x 3
  11. Earn Commission for Service
  12. Take 20 internal transfers (8 for PT)
  13. Spelling/DOB Change x 2 (1 for PT)
  14. Complete 2 Tailor made cancellations (1 for PT)
  15. Complete 2 P Abta cancellations (1 for PT)
  16. Speak with a Lord/Lady/Doctor
  17. Take 400 external calls (150 for PT)
  18. Book Car park x 2 (1 for PT)
  19. Add a drinks package x 3 (2 for PT)
  20. Book coach x 2 (1 for PT)
  21. Add OBC to a booking
  22. Sell 2 Insurance policies (1 for PT)
  23. Upgrade a cabin x 2 (1 for PT)
  24. Rebook/Amend a transfer