Take 20internaltransfers(8 for PT)Addgift/diningto abookingBook Carpark x 2(1 for PT)Add a drinkspackage x 3(2 for PT)Bookcoach x 2(1 for PT)Bookflightseats x 3(2 for PT)Spelling/DOBChange x 2(1 for PT)Go throughCovidprotocols x 3Take 400externalcalls (150for PT)AddadditionalluggageComplete 2P Abtacancellations(1 for PT)Upgradea cabin x2 (1 forPT)Extramile forcolleagueEarnCommissionfor ServiceTakeownershipand resolveissueAddSpecialAssistancex2Speak with aLord/Lady/DoctorBookexcursionsx 3 (2 forPT)Pass 2 salesleads toCruiseManagers (1for PT)AddOBC to abookingAssist orcompleteOnline checkIn x 3 (2 forPT)Rebook/Amenda transferSell 2Insurancepolicies (1for PT)Complete 2Tailor madecancellations(1 for PT)Take 20internaltransfers(8 for PT)Addgift/diningto abookingBook Carpark x 2(1 for PT)Add a drinkspackage x 3(2 for PT)Bookcoach x 2(1 for PT)Bookflightseats x 3(2 for PT)Spelling/DOBChange x 2(1 for PT)Go throughCovidprotocols x 3Take 400externalcalls (150for PT)AddadditionalluggageComplete 2P Abtacancellations(1 for PT)Upgradea cabin x2 (1 forPT)Extramile forcolleagueEarnCommissionfor ServiceTakeownershipand resolveissueAddSpecialAssistancex2Speak with aLord/Lady/DoctorBookexcursionsx 3 (2 forPT)Pass 2 salesleads toCruiseManagers (1for PT)AddOBC to abookingAssist orcompleteOnline checkIn x 3 (2 forPT)Rebook/Amenda transferSell 2Insurancepolicies (1for PT)Complete 2Tailor madecancellations(1 for PT)

Cruise Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take 20 internal transfers (8 for PT)
  2. Add gift/dining to a booking
  3. Book Car park x 2 (1 for PT)
  4. Add a drinks package x 3 (2 for PT)
  5. Book coach x 2 (1 for PT)
  6. Book flight seats x 3 (2 for PT)
  7. Spelling/DOB Change x 2 (1 for PT)
  8. Go through Covid protocols x 3
  9. Take 400 external calls (150 for PT)
  10. Add additional luggage
  11. Complete 2 P Abta cancellations (1 for PT)
  12. Upgrade a cabin x 2 (1 for PT)
  13. Extra mile for colleague
  14. Earn Commission for Service
  15. Take ownership and resolve issue
  16. Add Special Assistance x2
  17. Speak with a Lord/Lady/Doctor
  18. Book excursions x 3 (2 for PT)
  19. Pass 2 sales leads to Cruise Managers (1 for PT)
  20. Add OBC to a booking
  21. Assist or complete Online check In x 3 (2 for PT)
  22. Rebook/Amend a transfer
  23. Sell 2 Insurance policies (1 for PT)
  24. Complete 2 Tailor made cancellations (1 for PT)