Take 20internaltransfers(8 for PT)Bookexcursionsx 3 (2 forPT)Pass 2 salesleads toCruiseManagers (1for PT)Upgradea cabin x2 (1 forPT)Assist orcompleteOnline checkIn x 3 (2 forPT)Take 400externalcalls (150for PT)Book Carpark x 2(1 for PT)AddadditionalluggageAddgift/diningto abookingAddOBC to abookingSpeak with aLord/Lady/DoctorSell 2Insurancepolicies (1for PT)Complete 2P Abtacancellations(1 for PT)Rebook/Amenda transferBookflightseats x 3(2 for PT)Spelling/DOBChange x 2(1 for PT)EarnCommissionfor ServiceBookcoach x 2(1 for PT)Add a drinkspackage x 3(2 for PT)Complete 2Tailor madecancellations(1 for PT)Extramile forcolleagueAddSpecialAssistancex2Go throughCovidprotocols x 3Takeownershipand resolveissueTake 20internaltransfers(8 for PT)Bookexcursionsx 3 (2 forPT)Pass 2 salesleads toCruiseManagers (1for PT)Upgradea cabin x2 (1 forPT)Assist orcompleteOnline checkIn x 3 (2 forPT)Take 400externalcalls (150for PT)Book Carpark x 2(1 for PT)AddadditionalluggageAddgift/diningto abookingAddOBC to abookingSpeak with aLord/Lady/DoctorSell 2Insurancepolicies (1for PT)Complete 2P Abtacancellations(1 for PT)Rebook/Amenda transferBookflightseats x 3(2 for PT)Spelling/DOBChange x 2(1 for PT)EarnCommissionfor ServiceBookcoach x 2(1 for PT)Add a drinkspackage x 3(2 for PT)Complete 2Tailor madecancellations(1 for PT)Extramile forcolleagueAddSpecialAssistancex2Go throughCovidprotocols x 3Takeownershipand resolveissue

Cruise Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take 20 internal transfers (8 for PT)
  2. Book excursions x 3 (2 for PT)
  3. Pass 2 sales leads to Cruise Managers (1 for PT)
  4. Upgrade a cabin x 2 (1 for PT)
  5. Assist or complete Online check In x 3 (2 for PT)
  6. Take 400 external calls (150 for PT)
  7. Book Car park x 2 (1 for PT)
  8. Add additional luggage
  9. Add gift/dining to a booking
  10. Add OBC to a booking
  11. Speak with a Lord/Lady/Doctor
  12. Sell 2 Insurance policies (1 for PT)
  13. Complete 2 P Abta cancellations (1 for PT)
  14. Rebook/Amend a transfer
  15. Book flight seats x 3 (2 for PT)
  16. Spelling/DOB Change x 2 (1 for PT)
  17. Earn Commission for Service
  18. Book coach x 2 (1 for PT)
  19. Add a drinks package x 3 (2 for PT)
  20. Complete 2 Tailor made cancellations (1 for PT)
  21. Extra mile for colleague
  22. Add Special Assistance x2
  23. Go through Covid protocols x 3
  24. Take ownership and resolve issue