Speak with aLord/Lady/DoctorRebook/Amenda transferComplete 2Tailor madecancellations(1 for PT)Add a drinkspackage x 3(2 for PT)EarnCommissionfor ServiceBookcoach x 2(1 for PT)AddOBC to abookingComplete 2P Abtacancellations(1 for PT)Takeownershipand resolveissueTake 400externalcalls (150for PT)AddSpecialAssistancex2Extramile forcolleagueGo throughCovidprotocols x 3Sell 2Insurancepolicies (1for PT)Assist orcompleteOnline checkIn x 3 (2 forPT)Bookexcursionsx 3 (2 forPT)Take 20internaltransfers(8 for PT)Addgift/diningto abookingAddadditionalluggageBookflightseats x 3(2 for PT)Upgradea cabin x2 (1 forPT)Book Carpark x 2(1 for PT)Pass 2 salesleads toCruiseManagers (1for PT)Spelling/DOBChange x 2(1 for PT)Speak with aLord/Lady/DoctorRebook/Amenda transferComplete 2Tailor madecancellations(1 for PT)Add a drinkspackage x 3(2 for PT)EarnCommissionfor ServiceBookcoach x 2(1 for PT)AddOBC to abookingComplete 2P Abtacancellations(1 for PT)Takeownershipand resolveissueTake 400externalcalls (150for PT)AddSpecialAssistancex2Extramile forcolleagueGo throughCovidprotocols x 3Sell 2Insurancepolicies (1for PT)Assist orcompleteOnline checkIn x 3 (2 forPT)Bookexcursionsx 3 (2 forPT)Take 20internaltransfers(8 for PT)Addgift/diningto abookingAddadditionalluggageBookflightseats x 3(2 for PT)Upgradea cabin x2 (1 forPT)Book Carpark x 2(1 for PT)Pass 2 salesleads toCruiseManagers (1for PT)Spelling/DOBChange x 2(1 for PT)

Cruise Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Speak with a Lord/Lady/Doctor
  2. Rebook/Amend a transfer
  3. Complete 2 Tailor made cancellations (1 for PT)
  4. Add a drinks package x 3 (2 for PT)
  5. Earn Commission for Service
  6. Book coach x 2 (1 for PT)
  7. Add OBC to a booking
  8. Complete 2 P Abta cancellations (1 for PT)
  9. Take ownership and resolve issue
  10. Take 400 external calls (150 for PT)
  11. Add Special Assistance x2
  12. Extra mile for colleague
  13. Go through Covid protocols x 3
  14. Sell 2 Insurance policies (1 for PT)
  15. Assist or complete Online check In x 3 (2 for PT)
  16. Book excursions x 3 (2 for PT)
  17. Take 20 internal transfers (8 for PT)
  18. Add gift/dining to a booking
  19. Add additional luggage
  20. Book flight seats x 3 (2 for PT)
  21. Upgrade a cabin x 2 (1 for PT)
  22. Book Car park x 2 (1 for PT)
  23. Pass 2 sales leads to Cruise Managers (1 for PT)
  24. Spelling/DOB Change x 2 (1 for PT)