Encourage yourself Save membership with downgrade CSS on 2 calls Problem /confident statement 2nd recommendation and ask Expertise Statement in 4 calls Save client with no TOU signed Problem/ confidence statement 2 Saves Do 7/8 elements on the call rubrics Ask for Action "lets go ahead and ..." Discovery of 4 or more questions Encourage a team member Discovery of 4 or more questions 2nd recommendation and ask Activity Percent 85%> Expertise Statement on 3 calls upgrade a membership Expertise on 2 calls 20 IB 2 calls with flex plan/M2m Ask for Action "lets go ahead and ..." Cancelation Save on 2 calls Do 8/8 elements on the call rubrics Encourage yourself Save membership with downgrade CSS on 2 calls Problem /confident statement 2nd recommendation and ask Expertise Statement in 4 calls Save client with no TOU signed Problem/ confidence statement 2 Saves Do 7/8 elements on the call rubrics Ask for Action "lets go ahead and ..." Discovery of 4 or more questions Encourage a team member Discovery of 4 or more questions 2nd recommendation and ask Activity Percent 85%> Expertise Statement on 3 calls upgrade a membership Expertise on 2 calls 20 IB 2 calls with flex plan/M2m Ask for Action "lets go ahead and ..." Cancelation Save on 2 calls Do 8/8 elements on the call rubrics
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Encourage yourself
Y-Save membership with downgrade
Y-CSS on 2 calls
E-Problem /confident statement
Y-2nd recommendation and ask
M-Expertise Statement in 4 calls
O-Save client with no TOU signed
M-Problem/ confidence statement
E-2 Saves
M-Do 7/8 elements on the call rubrics
O-Ask for Action "lets go ahead and ..."
N-Discovery of 4 or more questions
N-Encourage a team member
M-Discovery of 4 or more questions
M-2nd recommendation and ask
Y-Activity Percent 85%>
Y-Expertise Statement on 3 calls
E-upgrade a membership
O-Expertise on 2 calls
N-20 IB
O-2 calls with flex plan/M2m
N-Ask for Action "lets go ahead and ..."
E-Cancelation Save on 2 calls
E-Do 8/8 elements on the call rubrics