Activity Percent 85%> Save client with no TOU signed Ask for Action "lets go ahead and ..." upgrade a membership Discovery of 4 or more questions Ask for Action "lets go ahead and ..." Cancelation Save on 2 calls 2nd recommendation and ask Problem /confident statement Encourage a team member CSS on 2 calls Encourage yourself 2 Saves 2nd recommendation and ask 20 IB Problem/ confidence statement Do 7/8 elements on the call rubrics 2 calls with flex plan/M2m Save membership with downgrade Expertise Statement in 4 calls Expertise on 2 calls Do 8/8 elements on the call rubrics Discovery of 4 or more questions Expertise Statement on 3 calls Activity Percent 85%> Save client with no TOU signed Ask for Action "lets go ahead and ..." upgrade a membership Discovery of 4 or more questions Ask for Action "lets go ahead and ..." Cancelation Save on 2 calls 2nd recommendation and ask Problem /confident statement Encourage a team member CSS on 2 calls Encourage yourself 2 Saves 2nd recommendation and ask 20 IB Problem/ confidence statement Do 7/8 elements on the call rubrics 2 calls with flex plan/M2m Save membership with downgrade Expertise Statement in 4 calls Expertise on 2 calls Do 8/8 elements on the call rubrics Discovery of 4 or more questions Expertise Statement on 3 calls
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Y-Activity Percent 85%>
O-Save client with no TOU signed
N-Ask for Action "lets go ahead and ..."
E-upgrade a membership
N-Discovery of 4 or more questions
O-Ask for Action "lets go ahead and ..."
E-Cancelation Save on 2 calls
Y-2nd recommendation and ask
E-Problem /confident statement
N-Encourage a team member
Y-CSS on 2 calls
O-Encourage yourself
E-2 Saves
M-2nd recommendation and ask
N-20 IB
M-Problem/ confidence statement
M-Do 7/8 elements on the call rubrics
O-2 calls with flex plan/M2m
Y-Save membership with downgrade
M-Expertise Statement in 4 calls
O-Expertise on 2 calls
E-Do 8/8 elements on the call rubrics
M-Discovery of 4 or more questions
Y-Expertise Statement on 3 calls