2nd recommendation and ask Expertise Statement in 4 calls 20 IB Encourage yourself CSS on 2 calls Ask for Action "lets go ahead and ..." upgrade a membership Ask for Action "lets go ahead and ..." 2 calls with flex plan/M2m 2 Saves Expertise Statement on 3 calls Cancelation Save on 2 calls Problem/ confidence statement Save client with no TOU signed Activity Percent 85%> Encourage a team member Discovery of 4 or more questions Save membership with downgrade Expertise on 2 calls Do 8/8 elements on the call rubrics 2nd recommendation and ask Discovery of 4 or more questions Problem /confident statement Do 7/8 elements on the call rubrics 2nd recommendation and ask Expertise Statement in 4 calls 20 IB Encourage yourself CSS on 2 calls Ask for Action "lets go ahead and ..." upgrade a membership Ask for Action "lets go ahead and ..." 2 calls with flex plan/M2m 2 Saves Expertise Statement on 3 calls Cancelation Save on 2 calls Problem/ confidence statement Save client with no TOU signed Activity Percent 85%> Encourage a team member Discovery of 4 or more questions Save membership with downgrade Expertise on 2 calls Do 8/8 elements on the call rubrics 2nd recommendation and ask Discovery of 4 or more questions Problem /confident statement Do 7/8 elements on the call rubrics
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
M-2nd recommendation and ask
M-Expertise Statement in 4 calls
N-20 IB
O-Encourage yourself
Y-CSS on 2 calls
N-Ask for Action "lets go ahead and ..."
E-upgrade a membership
O-Ask for Action "lets go ahead and ..."
O-2 calls with flex plan/M2m
E-2 Saves
Y-Expertise Statement on 3 calls
E-Cancelation Save on 2 calls
M-Problem/ confidence statement
O-Save client with no TOU signed
Y-Activity Percent 85%>
N-Encourage a team member
N-Discovery of 4 or more questions
Y-Save membership with downgrade
O-Expertise on 2 calls
E-Do 8/8 elements on the call rubrics
Y-2nd recommendation and ask
M-Discovery of 4 or more questions
E-Problem /confident statement
M-Do 7/8 elements on the call rubrics