Closed acoverageYOU HELPA PEER ORTEAMMEMBERClosed 2coveragesin oneclaimShareda DadJokeIssuedan EFTpaymentYOUCHECK AFUTURE ORPENDINGTASKSet upan MOI@ FNOLIssuedany digitalpaymentYou use areflectivestatementSetexpectationsfor nextsteps at endof callSet up textmessagingSet upa QCPYou getunder 2min ACWYou getsome freshair duringbreak orlunchYou takeover 20calls forthe daySet up ashop for adigitalpaymentmethodCompleteda taskduring aninquiry callSentLOULetterCompleted2 tasks inone claimSet upFMEPClosedafinancialCloseda claimSet upGHRNSMOIUpdatedliability withaffectedparticipantClosed acoverageYOU HELPA PEER ORTEAMMEMBERClosed 2coveragesin oneclaimShareda DadJokeIssuedan EFTpaymentYOUCHECK AFUTURE ORPENDINGTASKSet upan MOI@ FNOLIssuedany digitalpaymentYou use areflectivestatementSetexpectationsfor nextsteps at endof callSet up textmessagingSet upa QCPYou getunder 2min ACWYou getsome freshair duringbreak orlunchYou takeover 20calls forthe daySet up ashop for adigitalpaymentmethodCompleteda taskduring aninquiry callSentLOULetterCompleted2 tasks inone claimSet upFMEPClosedafinancialCloseda claimSet upGHRNSMOIUpdatedliability withaffectedparticipant

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed a coverage
  2. YOU HELP A PEER OR TEAM MEMBER
  3. Closed 2 coverages in one claim
  4. Shared a Dad Joke
  5. Issued an EFT payment
  6. YOU CHECK A FUTURE OR PENDING TASK
  7. Set up an MOI @ FNOL
  8. Issued any digital payment
  9. You use a reflective statement
  10. Set expectations for next steps at end of call
  11. Set up text messaging
  12. Set up a QCP
  13. You get under 2 min ACW
  14. You get some fresh air during break or lunch
  15. You take over 20 calls for the day
  16. Set up a shop for a digital payment method
  17. Completed a task during an inquiry call
  18. Sent LOU Letter
  19. Completed 2 tasks in one claim
  20. Set up FMEP
  21. Closed a financial
  22. Closed a claim
  23. Set up GHRN SMOI
  24. Updated liability with affected participant