SentLOULetterCompleteda taskduring aninquiry callYou getunder 2min ACWIssuedany digitalpaymentYOU HELPA PEER ORTEAMMEMBERSet up ashop for adigitalpaymentmethodSet up textmessagingSet upa QCPYou takeover 20calls forthe dayIssuedan EFTpaymentSetexpectationsfor nextsteps at endof callClosed acoverageClosed 2coveragesin oneclaimYou use areflectivestatementCloseda claimCompleted2 tasks inone claimUpdatedliability withaffectedparticipantYOUCHECK AFUTURE ORPENDINGTASKYou getsome freshair duringbreak orlunchSet upan MOI@ FNOLSet upGHRNSMOISet upFMEPClosedafinancialShareda DadJokeSentLOULetterCompleteda taskduring aninquiry callYou getunder 2min ACWIssuedany digitalpaymentYOU HELPA PEER ORTEAMMEMBERSet up ashop for adigitalpaymentmethodSet up textmessagingSet upa QCPYou takeover 20calls forthe dayIssuedan EFTpaymentSetexpectationsfor nextsteps at endof callClosed acoverageClosed 2coveragesin oneclaimYou use areflectivestatementCloseda claimCompleted2 tasks inone claimUpdatedliability withaffectedparticipantYOUCHECK AFUTURE ORPENDINGTASKYou getsome freshair duringbreak orlunchSet upan MOI@ FNOLSet upGHRNSMOISet upFMEPClosedafinancialShareda DadJoke

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent LOU Letter
  2. Completed a task during an inquiry call
  3. You get under 2 min ACW
  4. Issued any digital payment
  5. YOU HELP A PEER OR TEAM MEMBER
  6. Set up a shop for a digital payment method
  7. Set up text messaging
  8. Set up a QCP
  9. You take over 20 calls for the day
  10. Issued an EFT payment
  11. Set expectations for next steps at end of call
  12. Closed a coverage
  13. Closed 2 coverages in one claim
  14. You use a reflective statement
  15. Closed a claim
  16. Completed 2 tasks in one claim
  17. Updated liability with affected participant
  18. YOU CHECK A FUTURE OR PENDING TASK
  19. You get some fresh air during break or lunch
  20. Set up an MOI @ FNOL
  21. Set up GHRN SMOI
  22. Set up FMEP
  23. Closed a financial
  24. Shared a Dad Joke