Closed 2coveragesin oneclaimYou takeover 20calls forthe daySet up ashop for adigitalpaymentmethodIssuedan EFTpaymentCompleteda taskduring aninquiry callIssuedany digitalpaymentSet up textmessagingSet upan MOI@ FNOLShareda DadJokeYou getunder 2min ACWClosed acoverageCloseda claimYou getsome freshair duringbreak orlunchSetexpectationsfor nextsteps at endof callSet upa QCPClosedafinancialCompleted2 tasks inone claimSentLOULetterUpdatedliability withaffectedparticipantYOU HELPA PEER ORTEAMMEMBERYou use areflectivestatementSet upGHRNSMOISet upFMEPYOUCHECK AFUTURE ORPENDINGTASKClosed 2coveragesin oneclaimYou takeover 20calls forthe daySet up ashop for adigitalpaymentmethodIssuedan EFTpaymentCompleteda taskduring aninquiry callIssuedany digitalpaymentSet up textmessagingSet upan MOI@ FNOLShareda DadJokeYou getunder 2min ACWClosed acoverageCloseda claimYou getsome freshair duringbreak orlunchSetexpectationsfor nextsteps at endof callSet upa QCPClosedafinancialCompleted2 tasks inone claimSentLOULetterUpdatedliability withaffectedparticipantYOU HELPA PEER ORTEAMMEMBERYou use areflectivestatementSet upGHRNSMOISet upFMEPYOUCHECK AFUTURE ORPENDINGTASK

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed 2 coverages in one claim
  2. You take over 20 calls for the day
  3. Set up a shop for a digital payment method
  4. Issued an EFT payment
  5. Completed a task during an inquiry call
  6. Issued any digital payment
  7. Set up text messaging
  8. Set up an MOI @ FNOL
  9. Shared a Dad Joke
  10. You get under 2 min ACW
  11. Closed a coverage
  12. Closed a claim
  13. You get some fresh air during break or lunch
  14. Set expectations for next steps at end of call
  15. Set up a QCP
  16. Closed a financial
  17. Completed 2 tasks in one claim
  18. Sent LOU Letter
  19. Updated liability with affected participant
  20. YOU HELP A PEER OR TEAM MEMBER
  21. You use a reflective statement
  22. Set up GHRN SMOI
  23. Set up FMEP
  24. YOU CHECK A FUTURE OR PENDING TASK