Closed a claim Set expectations for next steps at end of call Closed a coverage Updated liability with affected participant Completed a task during an inquiry call You take over 20 calls for the day You get some fresh air during break or lunch You get under 2 min ACW Set up FMEP Issued an EFT payment Set up a shop for a digital payment method Closed 2 coverages in one claim Completed 2 tasks in one claim Issued any digital payment Set up GHRN SMOI Set up a QCP Set up an MOI @ FNOL You use a reflective statement YOU HELP A PEER OR TEAM MEMBER Set up text messaging Sent LOU Letter YOU CHECK A FUTURE OR PENDING TASK Closed a financial Shared a Dad Joke Closed a claim Set expectations for next steps at end of call Closed a coverage Updated liability with affected participant Completed a task during an inquiry call You take over 20 calls for the day You get some fresh air during break or lunch You get under 2 min ACW Set up FMEP Issued an EFT payment Set up a shop for a digital payment method Closed 2 coverages in one claim Completed 2 tasks in one claim Issued any digital payment Set up GHRN SMOI Set up a QCP Set up an MOI @ FNOL You use a reflective statement YOU HELP A PEER OR TEAM MEMBER Set up text messaging Sent LOU Letter YOU CHECK A FUTURE OR PENDING TASK Closed a financial Shared a Dad Joke
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Closed a claim
Set expectations for next steps at end of call
Closed a coverage
Updated liability with affected participant
Completed a task during an inquiry call
You take over 20 calls for the day
You get some fresh air during break or lunch
You get under 2 min ACW
Set up FMEP
Issued an EFT payment
Set up a shop for a digital payment method
Closed 2 coverages in one claim
Completed 2 tasks in one claim
Issued any digital payment
Set up GHRN SMOI
Set up a QCP
Set up an MOI @ FNOL
You use a reflective statement
YOU HELP A PEER OR TEAM MEMBER
Set up text messaging
Sent LOU Letter
YOU CHECK A FUTURE OR PENDING TASK
Closed a financial
Shared a Dad Joke