YOUCHECK AFUTURE ORPENDINGTASKClosed acoverageClosedafinancialShareda DadJokeSentLOULetterClosed 2coveragesin oneclaimYou use areflectivestatementSet upa QCPSet up ashop for adigitalpaymentmethodUpdatedliability withaffectedparticipantIssuedany digitalpaymentSet up textmessagingSet upan MOI@ FNOLYou getunder 2min ACWSetexpectationsfor nextsteps at endof callCompleted2 tasks inone claimYou getsome freshair duringbreak orlunchSet upFMEPYOU HELPA PEER ORTEAMMEMBERYou takeover 20calls forthe dayCompleteda taskduring aninquiry callSet upGHRNSMOICloseda claimIssuedan EFTpaymentYOUCHECK AFUTURE ORPENDINGTASKClosed acoverageClosedafinancialShareda DadJokeSentLOULetterClosed 2coveragesin oneclaimYou use areflectivestatementSet upa QCPSet up ashop for adigitalpaymentmethodUpdatedliability withaffectedparticipantIssuedany digitalpaymentSet up textmessagingSet upan MOI@ FNOLYou getunder 2min ACWSetexpectationsfor nextsteps at endof callCompleted2 tasks inone claimYou getsome freshair duringbreak orlunchSet upFMEPYOU HELPA PEER ORTEAMMEMBERYou takeover 20calls forthe dayCompleteda taskduring aninquiry callSet upGHRNSMOICloseda claimIssuedan EFTpayment

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. YOU CHECK A FUTURE OR PENDING TASK
  2. Closed a coverage
  3. Closed a financial
  4. Shared a Dad Joke
  5. Sent LOU Letter
  6. Closed 2 coverages in one claim
  7. You use a reflective statement
  8. Set up a QCP
  9. Set up a shop for a digital payment method
  10. Updated liability with affected participant
  11. Issued any digital payment
  12. Set up text messaging
  13. Set up an MOI @ FNOL
  14. You get under 2 min ACW
  15. Set expectations for next steps at end of call
  16. Completed 2 tasks in one claim
  17. You get some fresh air during break or lunch
  18. Set up FMEP
  19. YOU HELP A PEER OR TEAM MEMBER
  20. You take over 20 calls for the day
  21. Completed a task during an inquiry call
  22. Set up GHRN SMOI
  23. Closed a claim
  24. Issued an EFT payment