Closed a coverage YOU HELP A PEER OR TEAM MEMBER Closed 2 coverages in one claim Shared a Dad Joke Issued an EFT payment YOU CHECK A FUTURE OR PENDING TASK Set up an MOI @ FNOL Issued any digital payment You use a reflective statement Set expectations for next steps at end of call Set up text messaging Set up a QCP You get under 2 min ACW You get some fresh air during break or lunch You take over 20 calls for the day Set up a shop for a digital payment method Completed a task during an inquiry call Sent LOU Letter Completed 2 tasks in one claim Set up FMEP Closed a financial Closed a claim Set up GHRN SMOI Updated liability with affected participant Closed a coverage YOU HELP A PEER OR TEAM MEMBER Closed 2 coverages in one claim Shared a Dad Joke Issued an EFT payment YOU CHECK A FUTURE OR PENDING TASK Set up an MOI @ FNOL Issued any digital payment You use a reflective statement Set expectations for next steps at end of call Set up text messaging Set up a QCP You get under 2 min ACW You get some fresh air during break or lunch You take over 20 calls for the day Set up a shop for a digital payment method Completed a task during an inquiry call Sent LOU Letter Completed 2 tasks in one claim Set up FMEP Closed a financial Closed a claim Set up GHRN SMOI Updated liability with affected participant
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Closed a coverage
YOU HELP A PEER OR TEAM MEMBER
Closed 2 coverages in one claim
Shared a Dad Joke
Issued an EFT payment
YOU CHECK A FUTURE OR PENDING TASK
Set up an MOI @ FNOL
Issued any digital payment
You use a reflective statement
Set expectations for next steps at end of call
Set up text messaging
Set up a QCP
You get under 2 min ACW
You get some fresh air during break or lunch
You take over 20 calls for the day
Set up a shop for a digital payment method
Completed a task during an inquiry call
Sent LOU Letter
Completed 2 tasks in one claim
Set up FMEP
Closed a financial
Closed a claim
Set up GHRN SMOI
Updated liability with affected participant