You take over 20 calls for the day Completed a task during an inquiry call Set up an MOI @ FNOL Sent LOU Letter Set expectations for next steps at end of call Closed a claim Set up GHRN SMOI YOU CHECK A FUTURE OR PENDING TASK Set up a shop for a digital payment method Shared a Dad Joke Closed a financial Set up text messaging Closed 2 coverages in one claim Issued an EFT payment You get some fresh air during break or lunch Set up FMEP Issued any digital payment Updated liability with affected participant You get under 2 min ACW YOU HELP A PEER OR TEAM MEMBER Completed 2 tasks in one claim You use a reflective statement Set up a QCP Closed a coverage You take over 20 calls for the day Completed a task during an inquiry call Set up an MOI @ FNOL Sent LOU Letter Set expectations for next steps at end of call Closed a claim Set up GHRN SMOI YOU CHECK A FUTURE OR PENDING TASK Set up a shop for a digital payment method Shared a Dad Joke Closed a financial Set up text messaging Closed 2 coverages in one claim Issued an EFT payment You get some fresh air during break or lunch Set up FMEP Issued any digital payment Updated liability with affected participant You get under 2 min ACW YOU HELP A PEER OR TEAM MEMBER Completed 2 tasks in one claim You use a reflective statement Set up a QCP Closed a coverage
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
You take over 20 calls for the day
Completed a task during an inquiry call
Set up an MOI @ FNOL
Sent LOU Letter
Set expectations for next steps at end of call
Closed a claim
Set up GHRN SMOI
YOU CHECK A FUTURE OR PENDING TASK
Set up a shop for a digital payment method
Shared a Dad Joke
Closed a financial
Set up text messaging
Closed 2 coverages in one claim
Issued an EFT payment
You get some fresh air during break or lunch
Set up FMEP
Issued any digital payment
Updated liability with affected participant
You get under 2 min ACW
YOU HELP A PEER OR TEAM MEMBER
Completed 2 tasks in one claim
You use a reflective statement
Set up a QCP
Closed a coverage