Set up a shop for a digital payment method You get under 2 min ACW You use a reflective statement Completed a task during an inquiry call You get some fresh air during break or lunch Closed a claim Set expectations for next steps at end of call Set up an MOI @ FNOL YOU HELP A PEER OR TEAM MEMBER Shared a Dad Joke Closed a coverage Issued an EFT payment Sent LOU Letter You take over 20 calls for the day Completed 2 tasks in one claim Set up FMEP Set up text messaging Issued any digital payment YOU CHECK A FUTURE OR PENDING TASK Updated liability with affected participant Set up GHRN SMOI Closed 2 coverages in one claim Set up a QCP Closed a financial Set up a shop for a digital payment method You get under 2 min ACW You use a reflective statement Completed a task during an inquiry call You get some fresh air during break or lunch Closed a claim Set expectations for next steps at end of call Set up an MOI @ FNOL YOU HELP A PEER OR TEAM MEMBER Shared a Dad Joke Closed a coverage Issued an EFT payment Sent LOU Letter You take over 20 calls for the day Completed 2 tasks in one claim Set up FMEP Set up text messaging Issued any digital payment YOU CHECK A FUTURE OR PENDING TASK Updated liability with affected participant Set up GHRN SMOI Closed 2 coverages in one claim Set up a QCP Closed a financial
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Set up a shop for a digital payment method
You get under 2 min ACW
You use a reflective statement
Completed a task during an inquiry call
You get some fresh air during break or lunch
Closed a claim
Set expectations for next steps at end of call
Set up an MOI @ FNOL
YOU HELP A PEER OR TEAM MEMBER
Shared a Dad Joke
Closed a coverage
Issued an EFT payment
Sent LOU Letter
You take over 20 calls for the day
Completed 2 tasks in one claim
Set up FMEP
Set up text messaging
Issued any digital payment
YOU CHECK A FUTURE OR PENDING TASK
Updated liability with affected participant
Set up GHRN SMOI
Closed 2 coverages in one claim
Set up a QCP
Closed a financial