Set up textmessagingCloseda claimYOUCHECK AFUTURE ORPENDINGTASKSet up ashop for adigitalpaymentmethodClosedafinancialCompleteda taskduring aninquiry callYou getunder 2min ACWYou use areflectivestatementSet upa QCPClosed 2coveragesin oneclaimSet upFMEPCompleted2 tasks inone claimYOU HELPA PEER ORTEAMMEMBERIssuedany digitalpaymentSentLOULetterSet upGHRNSMOISetexpectationsfor nextsteps at endof callYou takeover 20calls forthe dayYou getsome freshair duringbreak orlunchUpdatedliability withaffectedparticipantClosed acoverageIssuedan EFTpaymentShareda DadJokeSet upan MOI@ FNOLSet up textmessagingCloseda claimYOUCHECK AFUTURE ORPENDINGTASKSet up ashop for adigitalpaymentmethodClosedafinancialCompleteda taskduring aninquiry callYou getunder 2min ACWYou use areflectivestatementSet upa QCPClosed 2coveragesin oneclaimSet upFMEPCompleted2 tasks inone claimYOU HELPA PEER ORTEAMMEMBERIssuedany digitalpaymentSentLOULetterSet upGHRNSMOISetexpectationsfor nextsteps at endof callYou takeover 20calls forthe dayYou getsome freshair duringbreak orlunchUpdatedliability withaffectedparticipantClosed acoverageIssuedan EFTpaymentShareda DadJokeSet upan MOI@ FNOL

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up text messaging
  2. Closed a claim
  3. YOU CHECK A FUTURE OR PENDING TASK
  4. Set up a shop for a digital payment method
  5. Closed a financial
  6. Completed a task during an inquiry call
  7. You get under 2 min ACW
  8. You use a reflective statement
  9. Set up a QCP
  10. Closed 2 coverages in one claim
  11. Set up FMEP
  12. Completed 2 tasks in one claim
  13. YOU HELP A PEER OR TEAM MEMBER
  14. Issued any digital payment
  15. Sent LOU Letter
  16. Set up GHRN SMOI
  17. Set expectations for next steps at end of call
  18. You take over 20 calls for the day
  19. You get some fresh air during break or lunch
  20. Updated liability with affected participant
  21. Closed a coverage
  22. Issued an EFT payment
  23. Shared a Dad Joke
  24. Set up an MOI @ FNOL