Set up ashop for adigitalpaymentmethodYou getunder 2min ACWYou use areflectivestatementCompleteda taskduring aninquiry callYou getsome freshair duringbreak orlunchCloseda claimSetexpectationsfor nextsteps at endof callSet upan MOI@ FNOLYOU HELPA PEER ORTEAMMEMBERShareda DadJokeClosed acoverageIssuedan EFTpaymentSentLOULetterYou takeover 20calls forthe dayCompleted2 tasks inone claimSet upFMEPSet up textmessagingIssuedany digitalpaymentYOUCHECK AFUTURE ORPENDINGTASKUpdatedliability withaffectedparticipantSet upGHRNSMOIClosed 2coveragesin oneclaimSet upa QCPClosedafinancialSet up ashop for adigitalpaymentmethodYou getunder 2min ACWYou use areflectivestatementCompleteda taskduring aninquiry callYou getsome freshair duringbreak orlunchCloseda claimSetexpectationsfor nextsteps at endof callSet upan MOI@ FNOLYOU HELPA PEER ORTEAMMEMBERShareda DadJokeClosed acoverageIssuedan EFTpaymentSentLOULetterYou takeover 20calls forthe dayCompleted2 tasks inone claimSet upFMEPSet up textmessagingIssuedany digitalpaymentYOUCHECK AFUTURE ORPENDINGTASKUpdatedliability withaffectedparticipantSet upGHRNSMOIClosed 2coveragesin oneclaimSet upa QCPClosedafinancial

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up a shop for a digital payment method
  2. You get under 2 min ACW
  3. You use a reflective statement
  4. Completed a task during an inquiry call
  5. You get some fresh air during break or lunch
  6. Closed a claim
  7. Set expectations for next steps at end of call
  8. Set up an MOI @ FNOL
  9. YOU HELP A PEER OR TEAM MEMBER
  10. Shared a Dad Joke
  11. Closed a coverage
  12. Issued an EFT payment
  13. Sent LOU Letter
  14. You take over 20 calls for the day
  15. Completed 2 tasks in one claim
  16. Set up FMEP
  17. Set up text messaging
  18. Issued any digital payment
  19. YOU CHECK A FUTURE OR PENDING TASK
  20. Updated liability with affected participant
  21. Set up GHRN SMOI
  22. Closed 2 coverages in one claim
  23. Set up a QCP
  24. Closed a financial