Set upan MOI@ FNOLSet upGHRNSMOIIssuedan EFTpaymentIssuedany digitalpaymentClosed acoverageShareda DadJokeSet up textmessagingSet upFMEPYou getsome freshair duringbreak orlunchYOUCHECK AFUTURE ORPENDINGTASKYOU HELPA PEER ORTEAMMEMBERCompleteda taskduring aninquiry callYou takeover 20calls forthe daySentLOULetterSet upa QCPCloseda claimSet up ashop for adigitalpaymentmethodUpdatedliability withaffectedparticipantCompleted2 tasks inone claimClosedafinancialSetexpectationsfor nextsteps at endof callYou getunder 2min ACWClosed 2coveragesin oneclaimYou use areflectivestatementSet upan MOI@ FNOLSet upGHRNSMOIIssuedan EFTpaymentIssuedany digitalpaymentClosed acoverageShareda DadJokeSet up textmessagingSet upFMEPYou getsome freshair duringbreak orlunchYOUCHECK AFUTURE ORPENDINGTASKYOU HELPA PEER ORTEAMMEMBERCompleteda taskduring aninquiry callYou takeover 20calls forthe daySentLOULetterSet upa QCPCloseda claimSet up ashop for adigitalpaymentmethodUpdatedliability withaffectedparticipantCompleted2 tasks inone claimClosedafinancialSetexpectationsfor nextsteps at endof callYou getunder 2min ACWClosed 2coveragesin oneclaimYou use areflectivestatement

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up an MOI @ FNOL
  2. Set up GHRN SMOI
  3. Issued an EFT payment
  4. Issued any digital payment
  5. Closed a coverage
  6. Shared a Dad Joke
  7. Set up text messaging
  8. Set up FMEP
  9. You get some fresh air during break or lunch
  10. YOU CHECK A FUTURE OR PENDING TASK
  11. YOU HELP A PEER OR TEAM MEMBER
  12. Completed a task during an inquiry call
  13. You take over 20 calls for the day
  14. Sent LOU Letter
  15. Set up a QCP
  16. Closed a claim
  17. Set up a shop for a digital payment method
  18. Updated liability with affected participant
  19. Completed 2 tasks in one claim
  20. Closed a financial
  21. Set expectations for next steps at end of call
  22. You get under 2 min ACW
  23. Closed 2 coverages in one claim
  24. You use a reflective statement