Set up an MOI @ FNOL Set up GHRN SMOI Issued an EFT payment Issued any digital payment Closed a coverage Shared a Dad Joke Set up text messaging Set up FMEP You get some fresh air during break or lunch YOU CHECK A FUTURE OR PENDING TASK YOU HELP A PEER OR TEAM MEMBER Completed a task during an inquiry call You take over 20 calls for the day Sent LOU Letter Set up a QCP Closed a claim Set up a shop for a digital payment method Updated liability with affected participant Completed 2 tasks in one claim Closed a financial Set expectations for next steps at end of call You get under 2 min ACW Closed 2 coverages in one claim You use a reflective statement Set up an MOI @ FNOL Set up GHRN SMOI Issued an EFT payment Issued any digital payment Closed a coverage Shared a Dad Joke Set up text messaging Set up FMEP You get some fresh air during break or lunch YOU CHECK A FUTURE OR PENDING TASK YOU HELP A PEER OR TEAM MEMBER Completed a task during an inquiry call You take over 20 calls for the day Sent LOU Letter Set up a QCP Closed a claim Set up a shop for a digital payment method Updated liability with affected participant Completed 2 tasks in one claim Closed a financial Set expectations for next steps at end of call You get under 2 min ACW Closed 2 coverages in one claim You use a reflective statement
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Set up an MOI @ FNOL
Set up GHRN SMOI
Issued an EFT payment
Issued any digital payment
Closed a coverage
Shared a Dad Joke
Set up text messaging
Set up FMEP
You get some fresh air during break or lunch
YOU CHECK A FUTURE OR PENDING TASK
YOU HELP A PEER OR TEAM MEMBER
Completed a task during an inquiry call
You take over 20 calls for the day
Sent LOU Letter
Set up a QCP
Closed a claim
Set up a shop for a digital payment method
Updated liability with affected participant
Completed 2 tasks in one claim
Closed a financial
Set expectations for next steps at end of call
You get under 2 min ACW
Closed 2 coverages in one claim
You use a reflective statement