You get under 2 min ACW Set expectations for next steps at end of call YOU HELP A PEER OR TEAM MEMBER YOU CHECK A FUTURE OR PENDING TASK Completed a task during an inquiry call Sent LOU Letter Set up FMEP Closed 2 coverages in one claim You get some fresh air during break or lunch Set up text messaging Closed a claim Set up a QCP You use a reflective statement You take over 20 calls for the day Issued any digital payment Closed a coverage Set up GHRN SMOI Completed 2 tasks in one claim Closed a financial Set up an MOI @ FNOL Updated liability with affected participant Issued an EFT payment Shared a Dad Joke Set up a shop for a digital payment method You get under 2 min ACW Set expectations for next steps at end of call YOU HELP A PEER OR TEAM MEMBER YOU CHECK A FUTURE OR PENDING TASK Completed a task during an inquiry call Sent LOU Letter Set up FMEP Closed 2 coverages in one claim You get some fresh air during break or lunch Set up text messaging Closed a claim Set up a QCP You use a reflective statement You take over 20 calls for the day Issued any digital payment Closed a coverage Set up GHRN SMOI Completed 2 tasks in one claim Closed a financial Set up an MOI @ FNOL Updated liability with affected participant Issued an EFT payment Shared a Dad Joke Set up a shop for a digital payment method
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
You get under 2 min ACW
Set expectations for next steps at end of call
YOU HELP A PEER OR TEAM MEMBER
YOU CHECK A FUTURE OR PENDING TASK
Completed a task during an inquiry call
Sent LOU Letter
Set up FMEP
Closed 2 coverages in one claim
You get some fresh air during break or lunch
Set up text messaging
Closed a claim
Set up a QCP
You use a reflective statement
You take over 20 calls for the day
Issued any digital payment
Closed a coverage
Set up GHRN SMOI
Completed 2 tasks in one claim
Closed a financial
Set up an MOI @ FNOL
Updated liability with affected participant
Issued an EFT payment
Shared a Dad Joke
Set up a shop for a digital payment method