Set upan MOI@ FNOLYou getunder 2min ACWClosedafinancialIssuedany digitalpaymentSet up textmessagingClosed 2coveragesin oneclaimYou use areflectivestatementSet upGHRNSMOISetexpectationsfor nextsteps at endof callCompleteda taskduring aninquiry callUpdatedliability withaffectedparticipantShareda DadJokeYOU HELPA PEER ORTEAMMEMBERYou getsome freshair duringbreak orlunchYou takeover 20calls forthe daySentLOULetterClosed acoverageYOUCHECK AFUTURE ORPENDINGTASKSet upa QCPCloseda claimSet up ashop for adigitalpaymentmethodSet upFMEPCompleted2 tasks inone claimIssuedan EFTpaymentSet upan MOI@ FNOLYou getunder 2min ACWClosedafinancialIssuedany digitalpaymentSet up textmessagingClosed 2coveragesin oneclaimYou use areflectivestatementSet upGHRNSMOISetexpectationsfor nextsteps at endof callCompleteda taskduring aninquiry callUpdatedliability withaffectedparticipantShareda DadJokeYOU HELPA PEER ORTEAMMEMBERYou getsome freshair duringbreak orlunchYou takeover 20calls forthe daySentLOULetterClosed acoverageYOUCHECK AFUTURE ORPENDINGTASKSet upa QCPCloseda claimSet up ashop for adigitalpaymentmethodSet upFMEPCompleted2 tasks inone claimIssuedan EFTpayment

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Set up an MOI @ FNOL
  2. You get under 2 min ACW
  3. Closed a financial
  4. Issued any digital payment
  5. Set up text messaging
  6. Closed 2 coverages in one claim
  7. You use a reflective statement
  8. Set up GHRN SMOI
  9. Set expectations for next steps at end of call
  10. Completed a task during an inquiry call
  11. Updated liability with affected participant
  12. Shared a Dad Joke
  13. YOU HELP A PEER OR TEAM MEMBER
  14. You get some fresh air during break or lunch
  15. You take over 20 calls for the day
  16. Sent LOU Letter
  17. Closed a coverage
  18. YOU CHECK A FUTURE OR PENDING TASK
  19. Set up a QCP
  20. Closed a claim
  21. Set up a shop for a digital payment method
  22. Set up FMEP
  23. Completed 2 tasks in one claim
  24. Issued an EFT payment