Closed acoverageCompleted2 tasks inone claimSet up ashop for adigitalpaymentmethodYou use areflectivestatementIssuedan EFTpaymentSet up textmessagingSet upGHRNSMOICompleteda taskduring aninquiry callUpdatedliability withaffectedparticipantYOU HELPA PEER ORTEAMMEMBERYou takeover 20calls forthe dayYOUCHECK AFUTURE ORPENDINGTASKCloseda claimClosedafinancialShareda DadJokeSet upan MOI@ FNOLYou getunder 2min ACWSet upFMEPSetexpectationsfor nextsteps at endof callSentLOULetterIssuedany digitalpaymentClosed 2coveragesin oneclaimSet upa QCPYou getsome freshair duringbreak orlunchClosed acoverageCompleted2 tasks inone claimSet up ashop for adigitalpaymentmethodYou use areflectivestatementIssuedan EFTpaymentSet up textmessagingSet upGHRNSMOICompleteda taskduring aninquiry callUpdatedliability withaffectedparticipantYOU HELPA PEER ORTEAMMEMBERYou takeover 20calls forthe dayYOUCHECK AFUTURE ORPENDINGTASKCloseda claimClosedafinancialShareda DadJokeSet upan MOI@ FNOLYou getunder 2min ACWSet upFMEPSetexpectationsfor nextsteps at endof callSentLOULetterIssuedany digitalpaymentClosed 2coveragesin oneclaimSet upa QCPYou getsome freshair duringbreak orlunch

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed a coverage
  2. Completed 2 tasks in one claim
  3. Set up a shop for a digital payment method
  4. You use a reflective statement
  5. Issued an EFT payment
  6. Set up text messaging
  7. Set up GHRN SMOI
  8. Completed a task during an inquiry call
  9. Updated liability with affected participant
  10. YOU HELP A PEER OR TEAM MEMBER
  11. You take over 20 calls for the day
  12. YOU CHECK A FUTURE OR PENDING TASK
  13. Closed a claim
  14. Closed a financial
  15. Shared a Dad Joke
  16. Set up an MOI @ FNOL
  17. You get under 2 min ACW
  18. Set up FMEP
  19. Set expectations for next steps at end of call
  20. Sent LOU Letter
  21. Issued any digital payment
  22. Closed 2 coverages in one claim
  23. Set up a QCP
  24. You get some fresh air during break or lunch