You takeover 20calls forthe dayYou getunder 2min ACWSet up ashop for adigitalpaymentmethodYOUCHECK AFUTURE ORPENDINGTASKYOU HELPA PEER ORTEAMMEMBERCompleteda taskduring aninquiry callIssuedany digitalpaymentYou getsome freshair duringbreak orlunchSentLOULetterCompleted2 tasks inone claimSet upFMEPSet upan MOI@ FNOLCloseda claimClosedafinancialSetexpectationsfor nextsteps at endof callClosed 2coveragesin oneclaimSet upa QCPIssuedan EFTpaymentYou use areflectivestatementSet up textmessagingShareda DadJokeSet upGHRNSMOIUpdatedliability withaffectedparticipantClosed acoverageYou takeover 20calls forthe dayYou getunder 2min ACWSet up ashop for adigitalpaymentmethodYOUCHECK AFUTURE ORPENDINGTASKYOU HELPA PEER ORTEAMMEMBERCompleteda taskduring aninquiry callIssuedany digitalpaymentYou getsome freshair duringbreak orlunchSentLOULetterCompleted2 tasks inone claimSet upFMEPSet upan MOI@ FNOLCloseda claimClosedafinancialSetexpectationsfor nextsteps at endof callClosed 2coveragesin oneclaimSet upa QCPIssuedan EFTpaymentYou use areflectivestatementSet up textmessagingShareda DadJokeSet upGHRNSMOIUpdatedliability withaffectedparticipantClosed acoverage

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You take over 20 calls for the day
  2. You get under 2 min ACW
  3. Set up a shop for a digital payment method
  4. YOU CHECK A FUTURE OR PENDING TASK
  5. YOU HELP A PEER OR TEAM MEMBER
  6. Completed a task during an inquiry call
  7. Issued any digital payment
  8. You get some fresh air during break or lunch
  9. Sent LOU Letter
  10. Completed 2 tasks in one claim
  11. Set up FMEP
  12. Set up an MOI @ FNOL
  13. Closed a claim
  14. Closed a financial
  15. Set expectations for next steps at end of call
  16. Closed 2 coverages in one claim
  17. Set up a QCP
  18. Issued an EFT payment
  19. You use a reflective statement
  20. Set up text messaging
  21. Shared a Dad Joke
  22. Set up GHRN SMOI
  23. Updated liability with affected participant
  24. Closed a coverage