You take over 20 calls for the day You get under 2 min ACW Set up a shop for a digital payment method YOU CHECK A FUTURE OR PENDING TASK YOU HELP A PEER OR TEAM MEMBER Completed a task during an inquiry call Issued any digital payment You get some fresh air during break or lunch Sent LOU Letter Completed 2 tasks in one claim Set up FMEP Set up an MOI @ FNOL Closed a claim Closed a financial Set expectations for next steps at end of call Closed 2 coverages in one claim Set up a QCP Issued an EFT payment You use a reflective statement Set up text messaging Shared a Dad Joke Set up GHRN SMOI Updated liability with affected participant Closed a coverage You take over 20 calls for the day You get under 2 min ACW Set up a shop for a digital payment method YOU CHECK A FUTURE OR PENDING TASK YOU HELP A PEER OR TEAM MEMBER Completed a task during an inquiry call Issued any digital payment You get some fresh air during break or lunch Sent LOU Letter Completed 2 tasks in one claim Set up FMEP Set up an MOI @ FNOL Closed a claim Closed a financial Set expectations for next steps at end of call Closed 2 coverages in one claim Set up a QCP Issued an EFT payment You use a reflective statement Set up text messaging Shared a Dad Joke Set up GHRN SMOI Updated liability with affected participant Closed a coverage
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
You take over 20 calls for the day
You get under 2 min ACW
Set up a shop for a digital payment method
YOU CHECK A FUTURE OR PENDING TASK
YOU HELP A PEER OR TEAM MEMBER
Completed a task during an inquiry call
Issued any digital payment
You get some fresh air during break or lunch
Sent LOU Letter
Completed 2 tasks in one claim
Set up FMEP
Set up an MOI @ FNOL
Closed a claim
Closed a financial
Set expectations for next steps at end of call
Closed 2 coverages in one claim
Set up a QCP
Issued an EFT payment
You use a reflective statement
Set up text messaging
Shared a Dad Joke
Set up GHRN SMOI
Updated liability with affected participant
Closed a coverage