Closed 2 coverages in one claim You take over 20 calls for the day Set up a shop for a digital payment method Issued an EFT payment Completed a task during an inquiry call Issued any digital payment Set up text messaging Set up an MOI @ FNOL Shared a Dad Joke You get under 2 min ACW Closed a coverage Closed a claim You get some fresh air during break or lunch Set expectations for next steps at end of call Set up a QCP Closed a financial Completed 2 tasks in one claim Sent LOU Letter Updated liability with affected participant YOU HELP A PEER OR TEAM MEMBER You use a reflective statement Set up GHRN SMOI Set up FMEP YOU CHECK A FUTURE OR PENDING TASK Closed 2 coverages in one claim You take over 20 calls for the day Set up a shop for a digital payment method Issued an EFT payment Completed a task during an inquiry call Issued any digital payment Set up text messaging Set up an MOI @ FNOL Shared a Dad Joke You get under 2 min ACW Closed a coverage Closed a claim You get some fresh air during break or lunch Set expectations for next steps at end of call Set up a QCP Closed a financial Completed 2 tasks in one claim Sent LOU Letter Updated liability with affected participant YOU HELP A PEER OR TEAM MEMBER You use a reflective statement Set up GHRN SMOI Set up FMEP YOU CHECK A FUTURE OR PENDING TASK
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Closed 2 coverages in one claim
You take over 20 calls for the day
Set up a shop for a digital payment method
Issued an EFT payment
Completed a task during an inquiry call
Issued any digital payment
Set up text messaging
Set up an MOI @ FNOL
Shared a Dad Joke
You get under 2 min ACW
Closed a coverage
Closed a claim
You get some fresh air during break or lunch
Set expectations for next steps at end of call
Set up a QCP
Closed a financial
Completed 2 tasks in one claim
Sent LOU Letter
Updated liability with affected participant
YOU HELP A PEER OR TEAM MEMBER
You use a reflective statement
Set up GHRN SMOI
Set up FMEP
YOU CHECK A FUTURE OR PENDING TASK