call wastaken to thebest of yourability"10/10"signed upa memberfor MOMserviceavoidedcallinganother dep,by looking forthe answersigned upa memberfor MOMservicetook over90 callsin a dayready totake callsby 9 amsigned up amember forebranch oncallExplainedCPIaccuratelyanswered 2teamsquestions foryour peersKudos call/Membercomplimentedyour servicedid not goover forbreaktimesigned up amember forebranch on acallCross sellwaspitchedaccordinglytook over80 calls ina singledaydeescalateda callready totake callsby 9 amofferedmember thechat serviceon ebranchHelpedmember setup auto payfor a loanthanked amember forbeing a partof ACCUofferedmember thechat serviceon ebranchexplainedto memberhow toavoid feesthanked amember forbeing a partof ACCUSigned up amember forebranch on acallsigned upa memberfor MOMservicecall wastaken to thebest of yourability"10/10"signed upa memberfor MOMserviceavoidedcallinganother dep,by looking forthe answersigned upa memberfor MOMservicetook over90 callsin a dayready totake callsby 9 amsigned up amember forebranch oncallExplainedCPIaccuratelyanswered 2teamsquestions foryour peersKudos call/Membercomplimentedyour servicedid not goover forbreaktimesigned up amember forebranch on acallCross sellwaspitchedaccordinglytook over80 calls ina singledaydeescalateda callready totake callsby 9 amofferedmember thechat serviceon ebranchHelpedmember setup auto payfor a loanthanked amember forbeing a partof ACCUofferedmember thechat serviceon ebranchexplainedto memberhow toavoid feesthanked amember forbeing a partof ACCUSigned up amember forebranch on acallsigned upa memberfor MOMservice

SOLUTION CENTER - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. call was taken to the best of your ability "10/10"
  2. signed up a member for MOM service
  3. avoided calling another dep, by looking for the answer
  4. signed up a member for MOM service
  5. took over 90 calls in a day
  6. ready to take calls by 9 am
  7. signed up a member for ebranch on call
  8. Explained CPI accurately
  9. answered 2 teams questions for your peers
  10. Kudos call/ Member complimented your service
  11. did not go over for break time
  12. signed up a member for ebranch on a call
  13. Cross sell was pitched accordingly
  14. took over 80 calls in a single day
  15. deescalated a call
  16. ready to take calls by 9 am
  17. offered member the chat service on ebranch
  18. Helped member set up auto pay for a loan
  19. thanked a member for being a part of ACCU
  20. offered member the chat service on ebranch
  21. explained to member how to avoid fees
  22. thanked a member for being a part of ACCU
  23. Signed up a member for ebranch on a call
  24. signed up a member for MOM service