signed upa memberfor MOMserviceCross sellwaspitchedaccordinglyexplainedto memberhow toavoid feesdid not goover forbreaktimesigned up amember forebranch on acallExplainedCPIaccuratelythanked amember forbeing a partof ACCUSigned up amember forebranch on acallHelpedmember setup auto payfor a loanready totake callsby 9 amKudos call/Membercomplimentedyour serviceanswered 2teamsquestions foryour peerssigned upa memberfor MOMservicetook over90 callsin a dayavoidedcallinganother dep,by looking forthe answercall wastaken to thebest of yourability"10/10"took over80 calls ina singledaythanked amember forbeing a partof ACCUofferedmember thechat serviceon ebranchofferedmember thechat serviceon ebranchready totake callsby 9 amsigned up amember forebranch oncalldeescalateda callsigned upa memberfor MOMservicesigned upa memberfor MOMserviceCross sellwaspitchedaccordinglyexplainedto memberhow toavoid feesdid not goover forbreaktimesigned up amember forebranch on acallExplainedCPIaccuratelythanked amember forbeing a partof ACCUSigned up amember forebranch on acallHelpedmember setup auto payfor a loanready totake callsby 9 amKudos call/Membercomplimentedyour serviceanswered 2teamsquestions foryour peerssigned upa memberfor MOMservicetook over90 callsin a dayavoidedcallinganother dep,by looking forthe answercall wastaken to thebest of yourability"10/10"took over80 calls ina singledaythanked amember forbeing a partof ACCUofferedmember thechat serviceon ebranchofferedmember thechat serviceon ebranchready totake callsby 9 amsigned up amember forebranch oncalldeescalateda callsigned upa memberfor MOMservice

SOLUTION CENTER - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. signed up a member for MOM service
  2. Cross sell was pitched accordingly
  3. explained to member how to avoid fees
  4. did not go over for break time
  5. signed up a member for ebranch on a call
  6. Explained CPI accurately
  7. thanked a member for being a part of ACCU
  8. Signed up a member for ebranch on a call
  9. Helped member set up auto pay for a loan
  10. ready to take calls by 9 am
  11. Kudos call/ Member complimented your service
  12. answered 2 teams questions for your peers
  13. signed up a member for MOM service
  14. took over 90 calls in a day
  15. avoided calling another dep, by looking for the answer
  16. call was taken to the best of your ability "10/10"
  17. took over 80 calls in a single day
  18. thanked a member for being a part of ACCU
  19. offered member the chat service on ebranch
  20. offered member the chat service on ebranch
  21. ready to take calls by 9 am
  22. signed up a member for ebranch on call
  23. deescalated a call
  24. signed up a member for MOM service