ready totake callsby 9 amcall wastaken to thebest of yourability"10/10"signed upa memberfor MOMserviceofferedmember thechat serviceon ebranchavoidedcallinganother dep,by looking forthe answerdeescalateda calltook over80 calls ina singledayKudos call/Membercomplimentedyour servicesigned up amember forebranch oncallsigned upa memberfor MOMservicedid not goover forbreaktimetook over90 callsin a dayexplainedto memberhow toavoid feessigned up amember forebranch on acallSigned up amember forebranch on acallExplainedCPIaccuratelythanked amember forbeing a partof ACCUsigned upa memberfor MOMserviceHelpedmember setup auto payfor a loanthanked amember forbeing a partof ACCUCross sellwaspitchedaccordinglyanswered 2teamsquestions foryour peersready totake callsby 9 amofferedmember thechat serviceon ebranchready totake callsby 9 amcall wastaken to thebest of yourability"10/10"signed upa memberfor MOMserviceofferedmember thechat serviceon ebranchavoidedcallinganother dep,by looking forthe answerdeescalateda calltook over80 calls ina singledayKudos call/Membercomplimentedyour servicesigned up amember forebranch oncallsigned upa memberfor MOMservicedid not goover forbreaktimetook over90 callsin a dayexplainedto memberhow toavoid feessigned up amember forebranch on acallSigned up amember forebranch on acallExplainedCPIaccuratelythanked amember forbeing a partof ACCUsigned upa memberfor MOMserviceHelpedmember setup auto payfor a loanthanked amember forbeing a partof ACCUCross sellwaspitchedaccordinglyanswered 2teamsquestions foryour peersready totake callsby 9 amofferedmember thechat serviceon ebranch

SOLUTION CENTER - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. ready to take calls by 9 am
  2. call was taken to the best of your ability "10/10"
  3. signed up a member for MOM service
  4. offered member the chat service on ebranch
  5. avoided calling another dep, by looking for the answer
  6. deescalated a call
  7. took over 80 calls in a single day
  8. Kudos call/ Member complimented your service
  9. signed up a member for ebranch on call
  10. signed up a member for MOM service
  11. did not go over for break time
  12. took over 90 calls in a day
  13. explained to member how to avoid fees
  14. signed up a member for ebranch on a call
  15. Signed up a member for ebranch on a call
  16. Explained CPI accurately
  17. thanked a member for being a part of ACCU
  18. signed up a member for MOM service
  19. Helped member set up auto pay for a loan
  20. thanked a member for being a part of ACCU
  21. Cross sell was pitched accordingly
  22. answered 2 teams questions for your peers
  23. ready to take calls by 9 am
  24. offered member the chat service on ebranch