took over80 calls ina singledaythanked amember forbeing a partof ACCUsigned upa memberfor MOMserviceKudos call/Membercomplimentedyour serviceready totake callsby 9 amsigned up amember forebranch on acalldid not goover forbreaktimesigned up amember forebranch oncallSigned up amember forebranch on acallsigned upa memberfor MOMserviceExplainedCPIaccuratelythanked amember forbeing a partof ACCUcall wastaken to thebest of yourability"10/10"offeredmember thechat serviceon ebranchexplainedto memberhow toavoid feesanswered 2teamsquestions foryour peerstook over90 callsin a dayofferedmember thechat serviceon ebranchCross sellwaspitchedaccordinglysigned upa memberfor MOMserviceavoidedcallinganother dep,by looking forthe answerHelpedmember setup auto payfor a loanready totake callsby 9 amdeescalateda calltook over80 calls ina singledaythanked amember forbeing a partof ACCUsigned upa memberfor MOMserviceKudos call/Membercomplimentedyour serviceready totake callsby 9 amsigned up amember forebranch on acalldid not goover forbreaktimesigned up amember forebranch oncallSigned up amember forebranch on acallsigned upa memberfor MOMserviceExplainedCPIaccuratelythanked amember forbeing a partof ACCUcall wastaken to thebest of yourability"10/10"offeredmember thechat serviceon ebranchexplainedto memberhow toavoid feesanswered 2teamsquestions foryour peerstook over90 callsin a dayofferedmember thechat serviceon ebranchCross sellwaspitchedaccordinglysigned upa memberfor MOMserviceavoidedcallinganother dep,by looking forthe answerHelpedmember setup auto payfor a loanready totake callsby 9 amdeescalateda call

SOLUTION CENTER - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. took over 80 calls in a single day
  2. thanked a member for being a part of ACCU
  3. signed up a member for MOM service
  4. Kudos call/ Member complimented your service
  5. ready to take calls by 9 am
  6. signed up a member for ebranch on a call
  7. did not go over for break time
  8. signed up a member for ebranch on call
  9. Signed up a member for ebranch on a call
  10. signed up a member for MOM service
  11. Explained CPI accurately
  12. thanked a member for being a part of ACCU
  13. call was taken to the best of your ability "10/10"
  14. offered member the chat service on ebranch
  15. explained to member how to avoid fees
  16. answered 2 teams questions for your peers
  17. took over 90 calls in a day
  18. offered member the chat service on ebranch
  19. Cross sell was pitched accordingly
  20. signed up a member for MOM service
  21. avoided calling another dep, by looking for the answer
  22. Helped member set up auto pay for a loan
  23. ready to take calls by 9 am
  24. deescalated a call