signed up amember forebranch on acallavoidedcallinganother dep,by looking forthe answerofferedmember thechat serviceon ebranchSigned up amember forebranch on acallKudos call/Membercomplimentedyour servicetook over90 callsin a dayanswered 2teamsquestions foryour peerssigned upa memberfor MOMserviceexplainedto memberhow toavoid feesdeescalateda callready totake callsby 9 amHelpedmember setup auto payfor a loansigned upa memberfor MOMserviceCross sellwaspitchedaccordinglysigned upa memberfor MOMservicesigned up amember forebranch oncallthanked amember forbeing a partof ACCUofferedmember thechat serviceon ebranchExplainedCPIaccuratelyready totake callsby 9 amcall wastaken to thebest of yourability"10/10"took over80 calls ina singledaydid not goover forbreaktimethanked amember forbeing a partof ACCUsigned up amember forebranch on acallavoidedcallinganother dep,by looking forthe answerofferedmember thechat serviceon ebranchSigned up amember forebranch on acallKudos call/Membercomplimentedyour servicetook over90 callsin a dayanswered 2teamsquestions foryour peerssigned upa memberfor MOMserviceexplainedto memberhow toavoid feesdeescalateda callready totake callsby 9 amHelpedmember setup auto payfor a loansigned upa memberfor MOMserviceCross sellwaspitchedaccordinglysigned upa memberfor MOMservicesigned up amember forebranch oncallthanked amember forbeing a partof ACCUofferedmember thechat serviceon ebranchExplainedCPIaccuratelyready totake callsby 9 amcall wastaken to thebest of yourability"10/10"took over80 calls ina singledaydid not goover forbreaktimethanked amember forbeing a partof ACCU

SOLUTION CENTER - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. signed up a member for ebranch on a call
  2. avoided calling another dep, by looking for the answer
  3. offered member the chat service on ebranch
  4. Signed up a member for ebranch on a call
  5. Kudos call/ Member complimented your service
  6. took over 90 calls in a day
  7. answered 2 teams questions for your peers
  8. signed up a member for MOM service
  9. explained to member how to avoid fees
  10. deescalated a call
  11. ready to take calls by 9 am
  12. Helped member set up auto pay for a loan
  13. signed up a member for MOM service
  14. Cross sell was pitched accordingly
  15. signed up a member for MOM service
  16. signed up a member for ebranch on call
  17. thanked a member for being a part of ACCU
  18. offered member the chat service on ebranch
  19. Explained CPI accurately
  20. ready to take calls by 9 am
  21. call was taken to the best of your ability "10/10"
  22. took over 80 calls in a single day
  23. did not go over for break time
  24. thanked a member for being a part of ACCU