offeredmember thechat serviceon ebranchthanked amember forbeing a partof ACCUKudos call/Membercomplimentedyour serviceHelpedmember setup auto payfor a loananswered 2teamsquestions foryour peersready totake callsby 9 amofferedmember thechat serviceon ebranchtook over90 callsin a dayCross sellwaspitchedaccordinglyavoidedcallinganother dep,by looking forthe answerSigned up amember forebranch on acallsigned upa memberfor MOMservicecall wastaken to thebest of yourability"10/10"did not goover forbreaktimesigned upa memberfor MOMservicesigned up amember forebranch on acalltook over80 calls ina singledaysigned upa memberfor MOMservicethanked amember forbeing a partof ACCUready totake callsby 9 amexplainedto memberhow toavoid feesdeescalateda callExplainedCPIaccuratelysigned up amember forebranch oncallofferedmember thechat serviceon ebranchthanked amember forbeing a partof ACCUKudos call/Membercomplimentedyour serviceHelpedmember setup auto payfor a loananswered 2teamsquestions foryour peersready totake callsby 9 amofferedmember thechat serviceon ebranchtook over90 callsin a dayCross sellwaspitchedaccordinglyavoidedcallinganother dep,by looking forthe answerSigned up amember forebranch on acallsigned upa memberfor MOMservicecall wastaken to thebest of yourability"10/10"did not goover forbreaktimesigned upa memberfor MOMservicesigned up amember forebranch on acalltook over80 calls ina singledaysigned upa memberfor MOMservicethanked amember forbeing a partof ACCUready totake callsby 9 amexplainedto memberhow toavoid feesdeescalateda callExplainedCPIaccuratelysigned up amember forebranch oncall

SOLUTION CENTER - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. offered member the chat service on ebranch
  2. thanked a member for being a part of ACCU
  3. Kudos call/ Member complimented your service
  4. Helped member set up auto pay for a loan
  5. answered 2 teams questions for your peers
  6. ready to take calls by 9 am
  7. offered member the chat service on ebranch
  8. took over 90 calls in a day
  9. Cross sell was pitched accordingly
  10. avoided calling another dep, by looking for the answer
  11. Signed up a member for ebranch on a call
  12. signed up a member for MOM service
  13. call was taken to the best of your ability "10/10"
  14. did not go over for break time
  15. signed up a member for MOM service
  16. signed up a member for ebranch on a call
  17. took over 80 calls in a single day
  18. signed up a member for MOM service
  19. thanked a member for being a part of ACCU
  20. ready to take calls by 9 am
  21. explained to member how to avoid fees
  22. deescalated a call
  23. Explained CPI accurately
  24. signed up a member for ebranch on call