avoidedcallinganother dep,by looking forthe answersigned upa memberfor MOMservicetook over80 calls ina singledaydid not goover forbreaktimeready totake callsby 9 amcall wastaken to thebest of yourability"10/10"Signed up amember forebranch on acallthanked amember forbeing a partof ACCUsigned up amember forebranch on acallofferedmember thechat serviceon ebranchsigned upa memberfor MOMservicetook over90 callsin a daythanked amember forbeing a partof ACCUofferedmember thechat serviceon ebranchready totake callsby 9 amCross sellwaspitchedaccordinglysigned up amember forebranch oncallHelpedmember setup auto payfor a loanexplainedto memberhow toavoid feessigned upa memberfor MOMserviceKudos call/Membercomplimentedyour serviceExplainedCPIaccuratelydeescalateda callanswered 2teamsquestions foryour peersavoidedcallinganother dep,by looking forthe answersigned upa memberfor MOMservicetook over80 calls ina singledaydid not goover forbreaktimeready totake callsby 9 amcall wastaken to thebest of yourability"10/10"Signed up amember forebranch on acallthanked amember forbeing a partof ACCUsigned up amember forebranch on acallofferedmember thechat serviceon ebranchsigned upa memberfor MOMservicetook over90 callsin a daythanked amember forbeing a partof ACCUofferedmember thechat serviceon ebranchready totake callsby 9 amCross sellwaspitchedaccordinglysigned up amember forebranch oncallHelpedmember setup auto payfor a loanexplainedto memberhow toavoid feessigned upa memberfor MOMserviceKudos call/Membercomplimentedyour serviceExplainedCPIaccuratelydeescalateda callanswered 2teamsquestions foryour peers

SOLUTION CENTER - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. avoided calling another dep, by looking for the answer
  2. signed up a member for MOM service
  3. took over 80 calls in a single day
  4. did not go over for break time
  5. ready to take calls by 9 am
  6. call was taken to the best of your ability "10/10"
  7. Signed up a member for ebranch on a call
  8. thanked a member for being a part of ACCU
  9. signed up a member for ebranch on a call
  10. offered member the chat service on ebranch
  11. signed up a member for MOM service
  12. took over 90 calls in a day
  13. thanked a member for being a part of ACCU
  14. offered member the chat service on ebranch
  15. ready to take calls by 9 am
  16. Cross sell was pitched accordingly
  17. signed up a member for ebranch on call
  18. Helped member set up auto pay for a loan
  19. explained to member how to avoid fees
  20. signed up a member for MOM service
  21. Kudos call/ Member complimented your service
  22. Explained CPI accurately
  23. deescalated a call
  24. answered 2 teams questions for your peers