Signed up amember forebranch on acallready totake callsby 9 amexplainedto memberhow toavoid feestook over80 calls ina singledaysigned up amember forebranch on acallofferedmember thechat serviceon ebranchavoidedcallinganother dep,by looking forthe answersigned upa memberfor MOMserviceready totake callsby 9 amdeescalateda callHelpedmember setup auto payfor a loandid not goover forbreaktimeKudos call/Membercomplimentedyour servicesigned up amember forebranch oncallthanked amember forbeing a partof ACCUthanked amember forbeing a partof ACCUsigned upa memberfor MOMservicecall wastaken to thebest of yourability"10/10"Cross sellwaspitchedaccordinglyanswered 2teamsquestions foryour peerstook over90 callsin a dayofferedmember thechat serviceon ebranchsigned upa memberfor MOMserviceExplainedCPIaccuratelySigned up amember forebranch on acallready totake callsby 9 amexplainedto memberhow toavoid feestook over80 calls ina singledaysigned up amember forebranch on acallofferedmember thechat serviceon ebranchavoidedcallinganother dep,by looking forthe answersigned upa memberfor MOMserviceready totake callsby 9 amdeescalateda callHelpedmember setup auto payfor a loandid not goover forbreaktimeKudos call/Membercomplimentedyour servicesigned up amember forebranch oncallthanked amember forbeing a partof ACCUthanked amember forbeing a partof ACCUsigned upa memberfor MOMservicecall wastaken to thebest of yourability"10/10"Cross sellwaspitchedaccordinglyanswered 2teamsquestions foryour peerstook over90 callsin a dayofferedmember thechat serviceon ebranchsigned upa memberfor MOMserviceExplainedCPIaccurately

SOLUTION CENTER - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Signed up a member for ebranch on a call
  2. ready to take calls by 9 am
  3. explained to member how to avoid fees
  4. took over 80 calls in a single day
  5. signed up a member for ebranch on a call
  6. offered member the chat service on ebranch
  7. avoided calling another dep, by looking for the answer
  8. signed up a member for MOM service
  9. ready to take calls by 9 am
  10. deescalated a call
  11. Helped member set up auto pay for a loan
  12. did not go over for break time
  13. Kudos call/ Member complimented your service
  14. signed up a member for ebranch on call
  15. thanked a member for being a part of ACCU
  16. thanked a member for being a part of ACCU
  17. signed up a member for MOM service
  18. call was taken to the best of your ability "10/10"
  19. Cross sell was pitched accordingly
  20. answered 2 teams questions for your peers
  21. took over 90 calls in a day
  22. offered member the chat service on ebranch
  23. signed up a member for MOM service
  24. Explained CPI accurately