Refuses to give information In- house transfer Abusive customer Lost card Calling from a vehicle Talker (5+ minute call) "Hold on let me get a pen" You can hear the TV in the background "Just calling for information" Setup e-bill Pets/kids in background Parent calling for child Transfer doesn't pick up "I can't pay this bill" Mike makes too much noise Aggressive Customer Calls you wrong name Wrong number "I can't hear you" Probably a fraudster Don't know their security question Wants to setup automatic payments Call drops Standard 2.5-3 minutes Computer illiterate Actually says thank you "There's a Leak!" Pets/kids in background Asking for a payment center Payment Declined Needs to be reconnected Ghost call Talking to someone else in the background Lost/stolen Card Refuses to give information In- house transfer Abusive customer Lost card Calling from a vehicle Talker (5+ minute call) "Hold on let me get a pen" You can hear the TV in the background "Just calling for information" Setup e-bill Pets/kids in background Parent calling for child Transfer doesn't pick up "I can't pay this bill" Mike makes too much noise Aggressive Customer Calls you wrong name Wrong number "I can't hear you" Probably a fraudster Don't know their security question Wants to setup automatic payments Call drops Standard 2.5-3 minutes Computer illiterate Actually says thank you "There's a Leak!" Pets/kids in background Asking for a payment center Payment Declined Needs to be reconnected Ghost call Talking to someone else in the background Lost/stolen Card
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Refuses to give information
In-house transfer
Abusive customer
Lost card
Calling from a vehicle
Talker (5+ minute call)
"Hold on let me get a pen"
You can hear the TV in the background
"Just calling for information"
Setup e-bill
Pets/kids in background
Parent calling for child
Transfer doesn't pick up
"I can't pay this bill"
Mike makes too much noise
Aggressive
Customer
Calls you wrong name
Wrong number
"I can't hear you"
Probably a fraudster
Don't know their security question
Wants to setup automatic payments
Call drops
Standard 2.5-3 minutes
Computer illiterate
Actually says thank you
"There's a Leak!"
Pets/kids in background
Asking for a payment center
Payment Declined
Needs to be reconnected
Ghost call
Talking to someone else in the background
Lost/stolen Card