Setup e-bill Transfer doesn't pick up Payment Declined Pets/kids in background Standard 2.5-3 minutes Refuses to give information In- house transfer Talker (5+ minute call) "I can't pay this bill" Actually says thank you Calling from a vehicle Pets/kids in background Computer illiterate Parent calling for child Mike makes too much noise "There's a Leak!" Wrong number Aggressive Customer "Hold on let me get a pen" "I can't hear you" Don't know their security question "Just calling for information" Calls you wrong name You can hear the TV in the background Abusive customer Talking to someone else in the background Wants to setup automatic payments Ghost call Lost/stolen Card Lost card Call drops Probably a fraudster Asking for a payment center Needs to be reconnected Setup e-bill Transfer doesn't pick up Payment Declined Pets/kids in background Standard 2.5-3 minutes Refuses to give information In- house transfer Talker (5+ minute call) "I can't pay this bill" Actually says thank you Calling from a vehicle Pets/kids in background Computer illiterate Parent calling for child Mike makes too much noise "There's a Leak!" Wrong number Aggressive Customer "Hold on let me get a pen" "I can't hear you" Don't know their security question "Just calling for information" Calls you wrong name You can hear the TV in the background Abusive customer Talking to someone else in the background Wants to setup automatic payments Ghost call Lost/stolen Card Lost card Call drops Probably a fraudster Asking for a payment center Needs to be reconnected
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Setup e-bill
Transfer doesn't pick up
Payment Declined
Pets/kids in background
Standard 2.5-3 minutes
Refuses to give information
In-house transfer
Talker (5+ minute call)
"I can't pay this bill"
Actually says thank you
Calling from a vehicle
Pets/kids in background
Computer illiterate
Parent calling for child
Mike makes too much noise
"There's a Leak!"
Wrong number
Aggressive
Customer
"Hold on let me get a pen"
"I can't hear you"
Don't know their security question
"Just calling for information"
Calls you wrong name
You can hear the TV in the background
Abusive customer
Talking to someone else in the background
Wants to setup automatic payments
Ghost call
Lost/stolen Card
Lost card
Call drops
Probably a fraudster
Asking for a payment center
Needs to be reconnected