Probably a fraudster In- house transfer Call drops Calling from a vehicle Talker (5+ minute call) Wants to setup automatic payments Wrong number Talking to someone else in the background Transfer doesn't pick up Lost card Abusive customer Parent calling for child Don't know their security question "Hold on let me get a pen" Ghost call Setup e-bill "Just calling for information" Asking for a payment center Standard 2.5-3 minutes Lost/stolen Card "I can't pay this bill" Actually says thank you Payment Declined You can hear the TV in the background Computer illiterate Refuses to give information "There's a Leak!" Pets/kids in background Needs to be reconnected Aggressive Customer Pets/kids in background "I can't hear you" Mike makes too much noise Calls you wrong name Probably a fraudster In- house transfer Call drops Calling from a vehicle Talker (5+ minute call) Wants to setup automatic payments Wrong number Talking to someone else in the background Transfer doesn't pick up Lost card Abusive customer Parent calling for child Don't know their security question "Hold on let me get a pen" Ghost call Setup e-bill "Just calling for information" Asking for a payment center Standard 2.5-3 minutes Lost/stolen Card "I can't pay this bill" Actually says thank you Payment Declined You can hear the TV in the background Computer illiterate Refuses to give information "There's a Leak!" Pets/kids in background Needs to be reconnected Aggressive Customer Pets/kids in background "I can't hear you" Mike makes too much noise Calls you wrong name
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Probably a fraudster
In-house transfer
Call drops
Calling from a vehicle
Talker (5+ minute call)
Wants to setup automatic payments
Wrong number
Talking to someone else in the background
Transfer doesn't pick up
Lost card
Abusive customer
Parent calling for child
Don't know their security question
"Hold on let me get a pen"
Ghost call
Setup e-bill
"Just calling for information"
Asking for a payment center
Standard 2.5-3 minutes
Lost/stolen Card
"I can't pay this bill"
Actually says thank you
Payment Declined
You can hear the TV in the background
Computer illiterate
Refuses to give information
"There's a Leak!"
Pets/kids in background
Needs to be reconnected
Aggressive
Customer
Pets/kids in background
"I can't hear you"
Mike makes too much noise
Calls you wrong name