Ghost call Asking for a payment center Wants to setup automatic payments Pets/kids in background "I can't hear you" "Just calling for information" Talking to someone else in the background Mike makes too much noise Refuses to give information "Hold on let me get a pen" In- house transfer Probably a fraudster Lost card Parent calling for child "I can't pay this bill" Standard 2.5-3 minutes Abusive customer Call drops Aggressive Customer Calls you wrong name Pets/kids in background Actually says thank you Wrong number Calling from a vehicle Transfer doesn't pick up Payment Declined Don't know their security question You can hear the TV in the background Talker (5+ minute call) "There's a Leak!" Lost/stolen Card Computer illiterate Needs to be reconnected Setup e-bill Ghost call Asking for a payment center Wants to setup automatic payments Pets/kids in background "I can't hear you" "Just calling for information" Talking to someone else in the background Mike makes too much noise Refuses to give information "Hold on let me get a pen" In- house transfer Probably a fraudster Lost card Parent calling for child "I can't pay this bill" Standard 2.5-3 minutes Abusive customer Call drops Aggressive Customer Calls you wrong name Pets/kids in background Actually says thank you Wrong number Calling from a vehicle Transfer doesn't pick up Payment Declined Don't know their security question You can hear the TV in the background Talker (5+ minute call) "There's a Leak!" Lost/stolen Card Computer illiterate Needs to be reconnected Setup e-bill
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Ghost call
Asking for a payment center
Wants to setup automatic payments
Pets/kids in background
"I can't hear you"
"Just calling for information"
Talking to someone else in the background
Mike makes too much noise
Refuses to give information
"Hold on let me get a pen"
In-house transfer
Probably a fraudster
Lost card
Parent calling for child
"I can't pay this bill"
Standard 2.5-3 minutes
Abusive customer
Call drops
Aggressive
Customer
Calls you wrong name
Pets/kids in background
Actually says thank you
Wrong number
Calling from a vehicle
Transfer doesn't pick up
Payment Declined
Don't know their security question
You can hear the TV in the background
Talker (5+ minute call)
"There's a Leak!"
Lost/stolen Card
Computer illiterate
Needs to be reconnected
Setup e-bill