Setup e-bill Talker (5+ minute call) Needs to be reconnected "I can't pay this bill" Standard 2.5-3 minutes Aggressive Customer Asking for a payment center You can hear the TV in the background Wrong number Ghost call Calls you wrong name Call drops Refuses to give information Pets/kids in background Calling from a vehicle "Just calling for information" Parent calling for child "There's a Leak!" Abusive customer "Hold on let me get a pen" Payment Declined Computer illiterate Actually says thank you Transfer doesn't pick up Lost/stolen Card Talking to someone else in the background "I can't hear you" Pets/kids in background In- house transfer Wants to setup automatic payments Lost card Probably a fraudster Don't know their security question Mike makes too much noise Setup e-bill Talker (5+ minute call) Needs to be reconnected "I can't pay this bill" Standard 2.5-3 minutes Aggressive Customer Asking for a payment center You can hear the TV in the background Wrong number Ghost call Calls you wrong name Call drops Refuses to give information Pets/kids in background Calling from a vehicle "Just calling for information" Parent calling for child "There's a Leak!" Abusive customer "Hold on let me get a pen" Payment Declined Computer illiterate Actually says thank you Transfer doesn't pick up Lost/stolen Card Talking to someone else in the background "I can't hear you" Pets/kids in background In- house transfer Wants to setup automatic payments Lost card Probably a fraudster Don't know their security question Mike makes too much noise
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Setup e-bill
Talker (5+ minute call)
Needs to be reconnected
"I can't pay this bill"
Standard 2.5-3 minutes
Aggressive
Customer
Asking for a payment center
You can hear the TV in the background
Wrong number
Ghost call
Calls you wrong name
Call drops
Refuses to give information
Pets/kids in background
Calling from a vehicle
"Just calling for information"
Parent calling for child
"There's a Leak!"
Abusive customer
"Hold on let me get a pen"
Payment Declined
Computer illiterate
Actually says thank you
Transfer doesn't pick up
Lost/stolen Card
Talking to someone else in the background
"I can't hear you"
Pets/kids in background
In-house transfer
Wants to setup automatic payments
Lost card
Probably a fraudster
Don't know their security question
Mike makes too much noise