Aggressive Customer You can hear the TV in the background Lost/stolen Card Transfer doesn't pick up Don't know their security question Lost card In- house transfer Parent calling for child "Just calling for information" Talker (5+ minute call) Call drops Pets/kids in background Actually says thank you Pets/kids in background Asking for a payment center Talking to someone else in the background Mike makes too much noise Wants to setup automatic payments Refuses to give information "I can't pay this bill" Calling from a vehicle Probably a fraudster Ghost call "There's a Leak!" "Hold on let me get a pen" Computer illiterate Setup e-bill Standard 2.5-3 minutes Wrong number Calls you wrong name Abusive customer Needs to be reconnected Payment Declined "I can't hear you" Aggressive Customer You can hear the TV in the background Lost/stolen Card Transfer doesn't pick up Don't know their security question Lost card In- house transfer Parent calling for child "Just calling for information" Talker (5+ minute call) Call drops Pets/kids in background Actually says thank you Pets/kids in background Asking for a payment center Talking to someone else in the background Mike makes too much noise Wants to setup automatic payments Refuses to give information "I can't pay this bill" Calling from a vehicle Probably a fraudster Ghost call "There's a Leak!" "Hold on let me get a pen" Computer illiterate Setup e-bill Standard 2.5-3 minutes Wrong number Calls you wrong name Abusive customer Needs to be reconnected Payment Declined "I can't hear you"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Aggressive
Customer
You can hear the TV in the background
Lost/stolen Card
Transfer doesn't pick up
Don't know their security question
Lost card
In-house transfer
Parent calling for child
"Just calling for information"
Talker (5+ minute call)
Call drops
Pets/kids in background
Actually says thank you
Pets/kids in background
Asking for a payment center
Talking to someone else in the background
Mike makes too much noise
Wants to setup automatic payments
Refuses to give information
"I can't pay this bill"
Calling from a vehicle
Probably a fraudster
Ghost call
"There's a Leak!"
"Hold on let me get a pen"
Computer illiterate
Setup e-bill
Standard 2.5-3 minutes
Wrong number
Calls you wrong name
Abusive customer
Needs to be reconnected
Payment Declined
"I can't hear you"