Payment Declined Talker (5+ minute call) Asking for a payment center "I can't hear you" Abusive customer Pets/kids in background "Just calling for information" Talking to someone else in the background "Hold on let me get a pen" In- house transfer Probably a fraudster Standard 2.5-3 minutes "I can't pay this bill" Computer illiterate Needs to be reconnected Setup e-bill Lost card Refuses to give information Don't know their security question Ghost call Aggressive Customer You can hear the TV in the background Call drops Calls you wrong name Wants to setup automatic payments Calling from a vehicle Lost/stolen Card Parent calling for child Wrong number Actually says thank you Transfer doesn't pick up "There's a Leak!" Mike makes too much noise Pets/kids in background Payment Declined Talker (5+ minute call) Asking for a payment center "I can't hear you" Abusive customer Pets/kids in background "Just calling for information" Talking to someone else in the background "Hold on let me get a pen" In- house transfer Probably a fraudster Standard 2.5-3 minutes "I can't pay this bill" Computer illiterate Needs to be reconnected Setup e-bill Lost card Refuses to give information Don't know their security question Ghost call Aggressive Customer You can hear the TV in the background Call drops Calls you wrong name Wants to setup automatic payments Calling from a vehicle Lost/stolen Card Parent calling for child Wrong number Actually says thank you Transfer doesn't pick up "There's a Leak!" Mike makes too much noise Pets/kids in background
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Payment Declined
Talker (5+ minute call)
Asking for a payment center
"I can't hear you"
Abusive customer
Pets/kids in background
"Just calling for information"
Talking to someone else in the background
"Hold on let me get a pen"
In-house transfer
Probably a fraudster
Standard 2.5-3 minutes
"I can't pay this bill"
Computer illiterate
Needs to be reconnected
Setup e-bill
Lost card
Refuses to give information
Don't know their security question
Ghost call
Aggressive
Customer
You can hear the TV in the background
Call drops
Calls you wrong name
Wants to setup automatic payments
Calling from a vehicle
Lost/stolen Card
Parent calling for child
Wrong number
Actually says thank you
Transfer doesn't pick up
"There's a Leak!"
Mike makes too much noise
Pets/kids in background