You can hear the TV in the background "I can't hear you" Actually says thank you Mike makes too much noise Probably a fraudster Talker (5+ minute call) Ghost call Asking for a payment center Payment Declined In- house transfer Abusive customer Call drops Lost card Standard 2.5-3 minutes Transfer doesn't pick up "There's a Leak!" Setup e-bill Computer illiterate Parent calling for child Talking to someone else in the background Wants to setup automatic payments Refuses to give information Calling from a vehicle Needs to be reconnected Calls you wrong name Lost/stolen Card Don't know their security question "Just calling for information" "Hold on let me get a pen" Aggressive Customer "I can't pay this bill" Wrong number Pets/kids in background Pets/kids in background You can hear the TV in the background "I can't hear you" Actually says thank you Mike makes too much noise Probably a fraudster Talker (5+ minute call) Ghost call Asking for a payment center Payment Declined In- house transfer Abusive customer Call drops Lost card Standard 2.5-3 minutes Transfer doesn't pick up "There's a Leak!" Setup e-bill Computer illiterate Parent calling for child Talking to someone else in the background Wants to setup automatic payments Refuses to give information Calling from a vehicle Needs to be reconnected Calls you wrong name Lost/stolen Card Don't know their security question "Just calling for information" "Hold on let me get a pen" Aggressive Customer "I can't pay this bill" Wrong number Pets/kids in background Pets/kids in background
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
You can hear the TV in the background
"I can't hear you"
Actually says thank you
Mike makes too much noise
Probably a fraudster
Talker (5+ minute call)
Ghost call
Asking for a payment center
Payment Declined
In-house transfer
Abusive customer
Call drops
Lost card
Standard 2.5-3 minutes
Transfer doesn't pick up
"There's a Leak!"
Setup e-bill
Computer illiterate
Parent calling for child
Talking to someone else in the background
Wants to setup automatic payments
Refuses to give information
Calling from a vehicle
Needs to be reconnected
Calls you wrong name
Lost/stolen Card
Don't know their security question
"Just calling for information"
"Hold on let me get a pen"
Aggressive
Customer
"I can't pay this bill"
Wrong number
Pets/kids in background
Pets/kids in background