call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "Hold on let me get a pen"
2. Calling from a vehicle
3. 102 Card Decline
4. "Just calling for information"
5. Abusive customer
6. Computer illiterate
7. Lost/stolen Card
8. Pets/kids in background
9. In-house transfer
10. Actually says thank you
11. No one on the line
12. Don't know their security question
13. "I already have their number"
14. Thinks you know the other reps
15. "And you're going to transfer me?"
16. Language Line
17. Calls for the CEO
18. You can hear the TV in the background
19. Standard 2.5-3 minutes
20. Wrong number
21. Parent calling for child
22. Talking to someone else in the background
23. Acct frozen by state
24. Calls you wrong name
25. Call drops
26. Audio issue
27. Complaint
28. Talker (5+ minute call)
29. Lost card
30. Probably a fraudster
31. "There's no BofA near me"
32. Refuses to give information
33. Mike makes too much noise
34. Transfer doesn't pick up