LanguageLineDon'tknow theirsecurityquestionActuallysaysthank youAbusivecustomerThinksyou knowthe otherrepsYou canhear the TVin thebackgroundLostcardStandard2.5-3minutes"I alreadyhave theirnumber"Callingfrom avehicleComplaintParentcallingfor child"Just callingforinformation"AudioissueMikemakes toomuchnoiseRefuses togiveinformationCallsfor theCEO"And you'regoing totransferme?"Calldrops"Hold onlet me geta pen"ComputerilliterateNo oneon thelineProbablyafraudsterIn-housetransfer102CardDeclineLost/stolenCardTalker (5+minutecall)Calls youwrongnameWrongnumberTransferdoesn'tpick up"There'sno BofAnear me"Acctfrozenby statePets/kids inbackgroundTalking tosomeoneelse in thebackgroundLanguageLineDon'tknow theirsecurityquestionActuallysaysthank youAbusivecustomerThinksyou knowthe otherrepsYou canhear the TVin thebackgroundLostcardStandard2.5-3minutes"I alreadyhave theirnumber"Callingfrom avehicleComplaintParentcallingfor child"Just callingforinformation"AudioissueMikemakes toomuchnoiseRefuses togiveinformationCallsfor theCEO"And you'regoing totransferme?"Calldrops"Hold onlet me geta pen"ComputerilliterateNo oneon thelineProbablyafraudsterIn-housetransfer102CardDeclineLost/stolenCardTalker (5+minutecall)Calls youwrongnameWrongnumberTransferdoesn'tpick up"There'sno BofAnear me"Acctfrozenby statePets/kids inbackgroundTalking tosomeoneelse in thebackground

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Language Line
  2. Don't know their security question
  3. Actually says thank you
  4. Abusive customer
  5. Thinks you know the other reps
  6. You can hear the TV in the background
  7. Lost card
  8. Standard 2.5-3 minutes
  9. "I already have their number"
  10. Calling from a vehicle
  11. Complaint
  12. Parent calling for child
  13. "Just calling for information"
  14. Audio issue
  15. Mike makes too much noise
  16. Refuses to give information
  17. Calls for the CEO
  18. "And you're going to transfer me?"
  19. Call drops
  20. "Hold on let me get a pen"
  21. Computer illiterate
  22. No one on the line
  23. Probably a fraudster
  24. In-house transfer
  25. 102 Card Decline
  26. Lost/stolen Card
  27. Talker (5+ minute call)
  28. Calls you wrong name
  29. Wrong number
  30. Transfer doesn't pick up
  31. "There's no BofA near me"
  32. Acct frozen by state
  33. Pets/kids in background
  34. Talking to someone else in the background