"I alreadyhave theirnumber"ProbablyafraudsterStandard2.5-3minutesWrongnumberActuallysaysthank youCalls youwrongnameTransferdoesn'tpick upDon'tknow theirsecurityquestionYou canhear the TVin thebackgroundTalker (5+minutecall)"Just callingforinformation"Talking tosomeoneelse in thebackground"There'sno BofAnear me"Mikemakes toomuchnoiseAcctfrozenby stateAudioissueLost/stolenCardLanguageLinePets/kids inbackgroundComputerilliterateThinksyou knowthe otherrepsLostcardCalldropsRefuses togiveinformation"And you'regoing totransferme?"Abusivecustomer102CardDeclineCallingfrom avehicle"Hold onlet me geta pen"Parentcallingfor childIn-housetransferCallsfor theCEOComplaintNo oneon theline"I alreadyhave theirnumber"ProbablyafraudsterStandard2.5-3minutesWrongnumberActuallysaysthank youCalls youwrongnameTransferdoesn'tpick upDon'tknow theirsecurityquestionYou canhear the TVin thebackgroundTalker (5+minutecall)"Just callingforinformation"Talking tosomeoneelse in thebackground"There'sno BofAnear me"Mikemakes toomuchnoiseAcctfrozenby stateAudioissueLost/stolenCardLanguageLinePets/kids inbackgroundComputerilliterateThinksyou knowthe otherrepsLostcardCalldropsRefuses togiveinformation"And you'regoing totransferme?"Abusivecustomer102CardDeclineCallingfrom avehicle"Hold onlet me geta pen"Parentcallingfor childIn-housetransferCallsfor theCEOComplaintNo oneon theline

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I already have their number"
  2. Probably a fraudster
  3. Standard 2.5-3 minutes
  4. Wrong number
  5. Actually says thank you
  6. Calls you wrong name
  7. Transfer doesn't pick up
  8. Don't know their security question
  9. You can hear the TV in the background
  10. Talker (5+ minute call)
  11. "Just calling for information"
  12. Talking to someone else in the background
  13. "There's no BofA near me"
  14. Mike makes too much noise
  15. Acct frozen by state
  16. Audio issue
  17. Lost/stolen Card
  18. Language Line
  19. Pets/kids in background
  20. Computer illiterate
  21. Thinks you know the other reps
  22. Lost card
  23. Call drops
  24. Refuses to give information
  25. "And you're going to transfer me?"
  26. Abusive customer
  27. 102 Card Decline
  28. Calling from a vehicle
  29. "Hold on let me get a pen"
  30. Parent calling for child
  31. In-house transfer
  32. Calls for the CEO
  33. Complaint
  34. No one on the line