LanguageLine"I alreadyhave theirnumber"AbusivecustomerParentcallingfor childComplaintActuallysaysthank youThinksyou knowthe otherreps"Hold onlet me geta pen"Callsfor theCEOAcctfrozenby state102CardDeclineAudioissue"There'sno BofAnear me"In-housetransferStandard2.5-3minutes"And you'regoing totransferme?"Lost/stolenCardRefuses togiveinformationCallingfrom avehicleProbablyafraudsterPets/kids inbackgroundYou canhear the TVin thebackgroundCalldrops"Just callingforinformation"WrongnumberMikemakes toomuchnoiseTalker (5+minutecall)Don'tknow theirsecurityquestionLostcardTalking tosomeoneelse in thebackgroundNo oneon thelineCalls youwrongnameTransferdoesn'tpick upComputerilliterateLanguageLine"I alreadyhave theirnumber"AbusivecustomerParentcallingfor childComplaintActuallysaysthank youThinksyou knowthe otherreps"Hold onlet me geta pen"Callsfor theCEOAcctfrozenby state102CardDeclineAudioissue"There'sno BofAnear me"In-housetransferStandard2.5-3minutes"And you'regoing totransferme?"Lost/stolenCardRefuses togiveinformationCallingfrom avehicleProbablyafraudsterPets/kids inbackgroundYou canhear the TVin thebackgroundCalldrops"Just callingforinformation"WrongnumberMikemakes toomuchnoiseTalker (5+minutecall)Don'tknow theirsecurityquestionLostcardTalking tosomeoneelse in thebackgroundNo oneon thelineCalls youwrongnameTransferdoesn'tpick upComputerilliterate

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Language Line
  2. "I already have their number"
  3. Abusive customer
  4. Parent calling for child
  5. Complaint
  6. Actually says thank you
  7. Thinks you know the other reps
  8. "Hold on let me get a pen"
  9. Calls for the CEO
  10. Acct frozen by state
  11. 102 Card Decline
  12. Audio issue
  13. "There's no BofA near me"
  14. In-house transfer
  15. Standard 2.5-3 minutes
  16. "And you're going to transfer me?"
  17. Lost/stolen Card
  18. Refuses to give information
  19. Calling from a vehicle
  20. Probably a fraudster
  21. Pets/kids in background
  22. You can hear the TV in the background
  23. Call drops
  24. "Just calling for information"
  25. Wrong number
  26. Mike makes too much noise
  27. Talker (5+ minute call)
  28. Don't know their security question
  29. Lost card
  30. Talking to someone else in the background
  31. No one on the line
  32. Calls you wrong name
  33. Transfer doesn't pick up
  34. Computer illiterate