"Hold onlet me geta pen"No oneon theline102CardDeclineLostcardAudioissueTransferdoesn'tpick upTalker (5+minutecall)Refuses togiveinformationStandard2.5-3minutesYou canhear the TVin thebackgroundActuallysaysthank youProbablyafraudsterComputerilliterate"There'sno BofAnear me"Callsfor theCEOThinksyou knowthe otherrepsLost/stolenCardTalking tosomeoneelse in thebackgroundLanguageLine"And you'regoing totransferme?"Calls youwrongnameMikemakes toomuchnoiseDon'tknow theirsecurityquestionComplaintAcctfrozenby state"I alreadyhave theirnumber"CalldropsWrongnumber"Just callingforinformation"In-housetransferParentcallingfor childCallingfrom avehicleAbusivecustomerPets/kids inbackground"Hold onlet me geta pen"No oneon theline102CardDeclineLostcardAudioissueTransferdoesn'tpick upTalker (5+minutecall)Refuses togiveinformationStandard2.5-3minutesYou canhear the TVin thebackgroundActuallysaysthank youProbablyafraudsterComputerilliterate"There'sno BofAnear me"Callsfor theCEOThinksyou knowthe otherrepsLost/stolenCardTalking tosomeoneelse in thebackgroundLanguageLine"And you'regoing totransferme?"Calls youwrongnameMikemakes toomuchnoiseDon'tknow theirsecurityquestionComplaintAcctfrozenby state"I alreadyhave theirnumber"CalldropsWrongnumber"Just callingforinformation"In-housetransferParentcallingfor childCallingfrom avehicleAbusivecustomerPets/kids inbackground

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Hold on let me get a pen"
  2. No one on the line
  3. 102 Card Decline
  4. Lost card
  5. Audio issue
  6. Transfer doesn't pick up
  7. Talker (5+ minute call)
  8. Refuses to give information
  9. Standard 2.5-3 minutes
  10. You can hear the TV in the background
  11. Actually says thank you
  12. Probably a fraudster
  13. Computer illiterate
  14. "There's no BofA near me"
  15. Calls for the CEO
  16. Thinks you know the other reps
  17. Lost/stolen Card
  18. Talking to someone else in the background
  19. Language Line
  20. "And you're going to transfer me?"
  21. Calls you wrong name
  22. Mike makes too much noise
  23. Don't know their security question
  24. Complaint
  25. Acct frozen by state
  26. "I already have their number"
  27. Call drops
  28. Wrong number
  29. "Just calling for information"
  30. In-house transfer
  31. Parent calling for child
  32. Calling from a vehicle
  33. Abusive customer
  34. Pets/kids in background