Calls youwrongnameRefuses togiveinformationAcctfrozenby state"I alreadyhave theirnumber""Just callingforinformation"Mikemakes toomuchnoiseCallsfor theCEO"And you'regoing totransferme?""Hold onlet me geta pen"No oneon thelineAudioissueAbusivecustomerDon'tknow theirsecurityquestionActuallysaysthank youThinksyou knowthe otherrepsStandard2.5-3minutes102CardDeclineComputerilliterateComplaintProbablyafraudsterYou canhear the TVin thebackgroundPets/kids inbackgroundCalldropsLostcardIn-housetransferCallingfrom avehicleLanguageLine"There'sno BofAnear me"Lost/stolenCardTalking tosomeoneelse in thebackgroundTalker (5+minutecall)Transferdoesn'tpick upParentcallingfor childWrongnumberCalls youwrongnameRefuses togiveinformationAcctfrozenby state"I alreadyhave theirnumber""Just callingforinformation"Mikemakes toomuchnoiseCallsfor theCEO"And you'regoing totransferme?""Hold onlet me geta pen"No oneon thelineAudioissueAbusivecustomerDon'tknow theirsecurityquestionActuallysaysthank youThinksyou knowthe otherrepsStandard2.5-3minutes102CardDeclineComputerilliterateComplaintProbablyafraudsterYou canhear the TVin thebackgroundPets/kids inbackgroundCalldropsLostcardIn-housetransferCallingfrom avehicleLanguageLine"There'sno BofAnear me"Lost/stolenCardTalking tosomeoneelse in thebackgroundTalker (5+minutecall)Transferdoesn'tpick upParentcallingfor childWrongnumber

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calls you wrong name
  2. Refuses to give information
  3. Acct frozen by state
  4. "I already have their number"
  5. "Just calling for information"
  6. Mike makes too much noise
  7. Calls for the CEO
  8. "And you're going to transfer me?"
  9. "Hold on let me get a pen"
  10. No one on the line
  11. Audio issue
  12. Abusive customer
  13. Don't know their security question
  14. Actually says thank you
  15. Thinks you know the other reps
  16. Standard 2.5-3 minutes
  17. 102 Card Decline
  18. Computer illiterate
  19. Complaint
  20. Probably a fraudster
  21. You can hear the TV in the background
  22. Pets/kids in background
  23. Call drops
  24. Lost card
  25. In-house transfer
  26. Calling from a vehicle
  27. Language Line
  28. "There's no BofA near me"
  29. Lost/stolen Card
  30. Talking to someone else in the background
  31. Talker (5+ minute call)
  32. Transfer doesn't pick up
  33. Parent calling for child
  34. Wrong number