LanguageLineCalls youwrongnameTalker (5+minutecall)Talking tosomeoneelse in thebackgroundThinksyou knowthe otherreps102CardDecline"And you'regoing totransferme?"No oneon thelineStandard2.5-3minutesYou canhear the TVin thebackgroundTransferdoesn'tpick upParentcallingfor childComplaintLost/stolenCardCallingfrom avehiclePets/kids inbackground"Hold onlet me geta pen"ProbablyafraudsterWrongnumber"Just callingforinformation""There'sno BofAnear me"ComputerilliterateAcctfrozenby stateIn-housetransferAudioissueRefuses togiveinformation"I alreadyhave theirnumber"CalldropsLostcardDon'tknow theirsecurityquestionActuallysaysthank youCallsfor theCEOAbusivecustomerMikemakes toomuchnoiseLanguageLineCalls youwrongnameTalker (5+minutecall)Talking tosomeoneelse in thebackgroundThinksyou knowthe otherreps102CardDecline"And you'regoing totransferme?"No oneon thelineStandard2.5-3minutesYou canhear the TVin thebackgroundTransferdoesn'tpick upParentcallingfor childComplaintLost/stolenCardCallingfrom avehiclePets/kids inbackground"Hold onlet me geta pen"ProbablyafraudsterWrongnumber"Just callingforinformation""There'sno BofAnear me"ComputerilliterateAcctfrozenby stateIn-housetransferAudioissueRefuses togiveinformation"I alreadyhave theirnumber"CalldropsLostcardDon'tknow theirsecurityquestionActuallysaysthank youCallsfor theCEOAbusivecustomerMikemakes toomuchnoise

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Language Line
  2. Calls you wrong name
  3. Talker (5+ minute call)
  4. Talking to someone else in the background
  5. Thinks you know the other reps
  6. 102 Card Decline
  7. "And you're going to transfer me?"
  8. No one on the line
  9. Standard 2.5-3 minutes
  10. You can hear the TV in the background
  11. Transfer doesn't pick up
  12. Parent calling for child
  13. Complaint
  14. Lost/stolen Card
  15. Calling from a vehicle
  16. Pets/kids in background
  17. "Hold on let me get a pen"
  18. Probably a fraudster
  19. Wrong number
  20. "Just calling for information"
  21. "There's no BofA near me"
  22. Computer illiterate
  23. Acct frozen by state
  24. In-house transfer
  25. Audio issue
  26. Refuses to give information
  27. "I already have their number"
  28. Call drops
  29. Lost card
  30. Don't know their security question
  31. Actually says thank you
  32. Calls for the CEO
  33. Abusive customer
  34. Mike makes too much noise