ProbablyafraudsterWrongnumber"I alreadyhave theirnumber"Talker (5+minutecall)Pets/kids inbackgroundLanguageLineMikemakes toomuchnoiseAudioissueLostcardActuallysaysthank youLost/stolenCardCalldropsTransferdoesn'tpick upRefuses togiveinformationCalls youwrongnameAcctfrozenby state"And you'regoing totransferme?"Don'tknow theirsecurityquestionIn-housetransferCallsfor theCEOComputerilliterate"There'sno BofAnear me"Callingfrom avehicleTalking tosomeoneelse in thebackground"Hold onlet me geta pen"No oneon thelineParentcallingfor childComplaintYou canhear the TVin thebackground"Just callingforinformation"Thinksyou knowthe otherreps102CardDeclineStandard2.5-3minutesAbusivecustomerProbablyafraudsterWrongnumber"I alreadyhave theirnumber"Talker (5+minutecall)Pets/kids inbackgroundLanguageLineMikemakes toomuchnoiseAudioissueLostcardActuallysaysthank youLost/stolenCardCalldropsTransferdoesn'tpick upRefuses togiveinformationCalls youwrongnameAcctfrozenby state"And you'regoing totransferme?"Don'tknow theirsecurityquestionIn-housetransferCallsfor theCEOComputerilliterate"There'sno BofAnear me"Callingfrom avehicleTalking tosomeoneelse in thebackground"Hold onlet me geta pen"No oneon thelineParentcallingfor childComplaintYou canhear the TVin thebackground"Just callingforinformation"Thinksyou knowthe otherreps102CardDeclineStandard2.5-3minutesAbusivecustomer

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Probably a fraudster
  2. Wrong number
  3. "I already have their number"
  4. Talker (5+ minute call)
  5. Pets/kids in background
  6. Language Line
  7. Mike makes too much noise
  8. Audio issue
  9. Lost card
  10. Actually says thank you
  11. Lost/stolen Card
  12. Call drops
  13. Transfer doesn't pick up
  14. Refuses to give information
  15. Calls you wrong name
  16. Acct frozen by state
  17. "And you're going to transfer me?"
  18. Don't know their security question
  19. In-house transfer
  20. Calls for the CEO
  21. Computer illiterate
  22. "There's no BofA near me"
  23. Calling from a vehicle
  24. Talking to someone else in the background
  25. "Hold on let me get a pen"
  26. No one on the line
  27. Parent calling for child
  28. Complaint
  29. You can hear the TV in the background
  30. "Just calling for information"
  31. Thinks you know the other reps
  32. 102 Card Decline
  33. Standard 2.5-3 minutes
  34. Abusive customer