102CardDeclineIn-housetransferStandard2.5-3minutesLost/stolenCard"Hold onlet me geta pen"Refuses togiveinformationComplaintParentcallingfor childCalls youwrongnameCallsfor theCEOWrongnumberMikemakes toomuchnoiseDon'tknow theirsecurityquestionAudioissueTalking tosomeoneelse in thebackgroundComputerilliterateCalldropsYou canhear the TVin thebackgroundProbablyafraudsterTalker (5+minutecall)Transferdoesn'tpick up"I alreadyhave theirnumber""And you'regoing totransferme?"Actuallysaysthank youCallingfrom avehicleThinksyou knowthe otherrepsPets/kids inbackgroundLostcardNo oneon thelineAbusivecustomer"Just callingforinformation"Acctfrozenby state"There'sno BofAnear me"LanguageLine102CardDeclineIn-housetransferStandard2.5-3minutesLost/stolenCard"Hold onlet me geta pen"Refuses togiveinformationComplaintParentcallingfor childCalls youwrongnameCallsfor theCEOWrongnumberMikemakes toomuchnoiseDon'tknow theirsecurityquestionAudioissueTalking tosomeoneelse in thebackgroundComputerilliterateCalldropsYou canhear the TVin thebackgroundProbablyafraudsterTalker (5+minutecall)Transferdoesn'tpick up"I alreadyhave theirnumber""And you'regoing totransferme?"Actuallysaysthank youCallingfrom avehicleThinksyou knowthe otherrepsPets/kids inbackgroundLostcardNo oneon thelineAbusivecustomer"Just callingforinformation"Acctfrozenby state"There'sno BofAnear me"LanguageLine

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
  1. 102 Card Decline
  2. In-house transfer
  3. Standard 2.5-3 minutes
  4. Lost/stolen Card
  5. "Hold on let me get a pen"
  6. Refuses to give information
  7. Complaint
  8. Parent calling for child
  9. Calls you wrong name
  10. Calls for the CEO
  11. Wrong number
  12. Mike makes too much noise
  13. Don't know their security question
  14. Audio issue
  15. Talking to someone else in the background
  16. Computer illiterate
  17. Call drops
  18. You can hear the TV in the background
  19. Probably a fraudster
  20. Talker (5+ minute call)
  21. Transfer doesn't pick up
  22. "I already have their number"
  23. "And you're going to transfer me?"
  24. Actually says thank you
  25. Calling from a vehicle
  26. Thinks you know the other reps
  27. Pets/kids in background
  28. Lost card
  29. No one on the line
  30. Abusive customer
  31. "Just calling for information"
  32. Acct frozen by state
  33. "There's no BofA near me"
  34. Language Line