call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Lost card
2. Refuses to give information
3. Mike makes too much noise
4. Talker (5+ minute call)
5. Standard 2.5-3 minutes
6. "And you're going to transfer me?"
7. "There's no BofA near me"
8. Lost/stolen Card
9. Parent calling for child
10. Complaint
11. Calling from a vehicle
12. Transfer doesn't pick up
13. "I already have their number"
14. Computer illiterate
15. Abusive customer
16. In-house transfer
17. Calls you wrong name
18. Probably a fraudster
19. Thinks you know the other reps
20. "Just calling for information"
21. Don't know their security question
22. Calls for the CEO
23. Actually says thank you
24. "Hold on let me get a pen"
25. Acct frozen by state
26. Pets/kids in background
27. Language Line
28. Talking to someone else in the background
29. No one on the line
30. Wrong number
31. You can hear the TV in the background
32. Call drops
33. 102 Card Decline
34. Audio issue