No oneon thelineCallingfrom avehicleTransferdoesn'tpick upRefuses togiveinformation"I alreadyhave theirnumber"Calls youwrongnameProbablyafraudster"There'sno BofAnear me"In-housetransfer"Hold onlet me geta pen"Mikemakes toomuchnoise"And you'regoing totransferme?"Actuallysaysthank youPets/kids inbackgroundTalking tosomeoneelse in thebackgroundAcctfrozenby stateLost/stolenCard"Just callingforinformation"AbusivecustomerStandard2.5-3minutes102CardDeclineCalldropsWrongnumberLostcardAudioissueLanguageLineComplaintTalker (5+minutecall)Parentcallingfor childComputerilliterateYou canhear the TVin thebackgroundThinksyou knowthe otherrepsCallsfor theCEODon'tknow theirsecurityquestionNo oneon thelineCallingfrom avehicleTransferdoesn'tpick upRefuses togiveinformation"I alreadyhave theirnumber"Calls youwrongnameProbablyafraudster"There'sno BofAnear me"In-housetransfer"Hold onlet me geta pen"Mikemakes toomuchnoise"And you'regoing totransferme?"Actuallysaysthank youPets/kids inbackgroundTalking tosomeoneelse in thebackgroundAcctfrozenby stateLost/stolenCard"Just callingforinformation"AbusivecustomerStandard2.5-3minutes102CardDeclineCalldropsWrongnumberLostcardAudioissueLanguageLineComplaintTalker (5+minutecall)Parentcallingfor childComputerilliterateYou canhear the TVin thebackgroundThinksyou knowthe otherrepsCallsfor theCEODon'tknow theirsecurityquestion

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
  1. No one on the line
  2. Calling from a vehicle
  3. Transfer doesn't pick up
  4. Refuses to give information
  5. "I already have their number"
  6. Calls you wrong name
  7. Probably a fraudster
  8. "There's no BofA near me"
  9. In-house transfer
  10. "Hold on let me get a pen"
  11. Mike makes too much noise
  12. "And you're going to transfer me?"
  13. Actually says thank you
  14. Pets/kids in background
  15. Talking to someone else in the background
  16. Acct frozen by state
  17. Lost/stolen Card
  18. "Just calling for information"
  19. Abusive customer
  20. Standard 2.5-3 minutes
  21. 102 Card Decline
  22. Call drops
  23. Wrong number
  24. Lost card
  25. Audio issue
  26. Language Line
  27. Complaint
  28. Talker (5+ minute call)
  29. Parent calling for child
  30. Computer illiterate
  31. You can hear the TV in the background
  32. Thinks you know the other reps
  33. Calls for the CEO
  34. Don't know their security question