Thinksyou knowthe otherrepsNo oneon thelineAbusivecustomerCallsfor theCEOProbablyafraudster"Just callingforinformation"CalldropsLanguageLineAudioissueMikemakes toomuchnoiseCalls youwrongnameAcctfrozenby stateWrongnumberTalker (5+minutecall)You canhear the TVin thebackgroundLost/stolenCard"And you'regoing totransferme?""Hold onlet me geta pen"Pets/kids inbackgroundIn-housetransferComplaintTalking tosomeoneelse in thebackground"There'sno BofAnear me"LostcardDon'tknow theirsecurityquestionStandard2.5-3minutesRefuses togiveinformationActuallysaysthank youComputerilliterateParentcallingfor child"I alreadyhave theirnumber"102CardDeclineCallingfrom avehicleTransferdoesn'tpick upThinksyou knowthe otherrepsNo oneon thelineAbusivecustomerCallsfor theCEOProbablyafraudster"Just callingforinformation"CalldropsLanguageLineAudioissueMikemakes toomuchnoiseCalls youwrongnameAcctfrozenby stateWrongnumberTalker (5+minutecall)You canhear the TVin thebackgroundLost/stolenCard"And you'regoing totransferme?""Hold onlet me geta pen"Pets/kids inbackgroundIn-housetransferComplaintTalking tosomeoneelse in thebackground"There'sno BofAnear me"LostcardDon'tknow theirsecurityquestionStandard2.5-3minutesRefuses togiveinformationActuallysaysthank youComputerilliterateParentcallingfor child"I alreadyhave theirnumber"102CardDeclineCallingfrom avehicleTransferdoesn'tpick up

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thinks you know the other reps
  2. No one on the line
  3. Abusive customer
  4. Calls for the CEO
  5. Probably a fraudster
  6. "Just calling for information"
  7. Call drops
  8. Language Line
  9. Audio issue
  10. Mike makes too much noise
  11. Calls you wrong name
  12. Acct frozen by state
  13. Wrong number
  14. Talker (5+ minute call)
  15. You can hear the TV in the background
  16. Lost/stolen Card
  17. "And you're going to transfer me?"
  18. "Hold on let me get a pen"
  19. Pets/kids in background
  20. In-house transfer
  21. Complaint
  22. Talking to someone else in the background
  23. "There's no BofA near me"
  24. Lost card
  25. Don't know their security question
  26. Standard 2.5-3 minutes
  27. Refuses to give information
  28. Actually says thank you
  29. Computer illiterate
  30. Parent calling for child
  31. "I already have their number"
  32. 102 Card Decline
  33. Calling from a vehicle
  34. Transfer doesn't pick up