WrongnumberTalking tosomeoneelse in thebackground"There'sno BofAnear me"In-housetransfer"Hold onlet me geta pen"Lost/stolenCardPets/kids inbackgroundRefuses togiveinformationNo oneon thelineProbablyafraudsterYou canhear the TVin thebackgroundAbusivecustomerLanguageLineLostcardDon'tknow theirsecurityquestionActuallysaysthank youCalldropsComplaint"Just callingforinformation""And you'regoing totransferme?"Transferdoesn'tpick upStandard2.5-3minutesCallingfrom avehicleParentcallingfor childComputerilliterateCallsfor theCEOMikemakes toomuchnoiseAcctfrozenby stateTalker (5+minutecall)102CardDecline"I alreadyhave theirnumber"AudioissueThinksyou knowthe otherrepsCalls youwrongnameWrongnumberTalking tosomeoneelse in thebackground"There'sno BofAnear me"In-housetransfer"Hold onlet me geta pen"Lost/stolenCardPets/kids inbackgroundRefuses togiveinformationNo oneon thelineProbablyafraudsterYou canhear the TVin thebackgroundAbusivecustomerLanguageLineLostcardDon'tknow theirsecurityquestionActuallysaysthank youCalldropsComplaint"Just callingforinformation""And you'regoing totransferme?"Transferdoesn'tpick upStandard2.5-3minutesCallingfrom avehicleParentcallingfor childComputerilliterateCallsfor theCEOMikemakes toomuchnoiseAcctfrozenby stateTalker (5+minutecall)102CardDecline"I alreadyhave theirnumber"AudioissueThinksyou knowthe otherrepsCalls youwrongname

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wrong number
  2. Talking to someone else in the background
  3. "There's no BofA near me"
  4. In-house transfer
  5. "Hold on let me get a pen"
  6. Lost/stolen Card
  7. Pets/kids in background
  8. Refuses to give information
  9. No one on the line
  10. Probably a fraudster
  11. You can hear the TV in the background
  12. Abusive customer
  13. Language Line
  14. Lost card
  15. Don't know their security question
  16. Actually says thank you
  17. Call drops
  18. Complaint
  19. "Just calling for information"
  20. "And you're going to transfer me?"
  21. Transfer doesn't pick up
  22. Standard 2.5-3 minutes
  23. Calling from a vehicle
  24. Parent calling for child
  25. Computer illiterate
  26. Calls for the CEO
  27. Mike makes too much noise
  28. Acct frozen by state
  29. Talker (5+ minute call)
  30. 102 Card Decline
  31. "I already have their number"
  32. Audio issue
  33. Thinks you know the other reps
  34. Calls you wrong name