Transferdoesn'tpick up"Just callingforinformation"Mikemakes toomuchnoiseWrongnumberCalldrops"There'sno BofAnear me"In-housetransferRefuses togiveinformationTalker (5+minutecall)Parentcallingfor childLanguageLineTalking tosomeoneelse in thebackground"And you'regoing totransferme?"ProbablyafraudsterCallsfor theCEOCallingfrom avehicleThinksyou knowthe otherrepsDon'tknow theirsecurityquestionAbusivecustomerStandard2.5-3minutesLost/stolenCardComputerilliterateNo oneon theline102CardDeclineComplaint"Hold onlet me geta pen"You canhear the TVin thebackground"I alreadyhave theirnumber"LostcardActuallysaysthank youAcctfrozenby stateCalls youwrongnameAudioissuePets/kids inbackgroundTransferdoesn'tpick up"Just callingforinformation"Mikemakes toomuchnoiseWrongnumberCalldrops"There'sno BofAnear me"In-housetransferRefuses togiveinformationTalker (5+minutecall)Parentcallingfor childLanguageLineTalking tosomeoneelse in thebackground"And you'regoing totransferme?"ProbablyafraudsterCallsfor theCEOCallingfrom avehicleThinksyou knowthe otherrepsDon'tknow theirsecurityquestionAbusivecustomerStandard2.5-3minutesLost/stolenCardComputerilliterateNo oneon theline102CardDeclineComplaint"Hold onlet me geta pen"You canhear the TVin thebackground"I alreadyhave theirnumber"LostcardActuallysaysthank youAcctfrozenby stateCalls youwrongnameAudioissuePets/kids inbackground

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
  1. Transfer doesn't pick up
  2. "Just calling for information"
  3. Mike makes too much noise
  4. Wrong number
  5. Call drops
  6. "There's no BofA near me"
  7. In-house transfer
  8. Refuses to give information
  9. Talker (5+ minute call)
  10. Parent calling for child
  11. Language Line
  12. Talking to someone else in the background
  13. "And you're going to transfer me?"
  14. Probably a fraudster
  15. Calls for the CEO
  16. Calling from a vehicle
  17. Thinks you know the other reps
  18. Don't know their security question
  19. Abusive customer
  20. Standard 2.5-3 minutes
  21. Lost/stolen Card
  22. Computer illiterate
  23. No one on the line
  24. 102 Card Decline
  25. Complaint
  26. "Hold on let me get a pen"
  27. You can hear the TV in the background
  28. "I already have their number"
  29. Lost card
  30. Actually says thank you
  31. Acct frozen by state
  32. Calls you wrong name
  33. Audio issue
  34. Pets/kids in background