In-housetransfer"And you'regoing totransferme?"Don'tknow theirsecurityquestionCalls youwrongnameLanguageLineCallingfrom avehicleTalking tosomeoneelse in thebackgroundStandard2.5-3minutesThinksyou knowthe otherrepsComputerilliterate"There'sno BofAnear me"Refuses togiveinformationAbusivecustomerPets/kids inbackground"Hold onlet me geta pen""I alreadyhave theirnumber"LostcardAcctfrozenby stateTalker (5+minutecall)Actuallysaysthank youMikemakes toomuchnoiseWrongnumber102CardDecline"Just callingforinformation"No oneon thelineLost/stolenCardTransferdoesn'tpick upParentcallingfor childComplaintYou canhear the TVin thebackgroundAudioissueCalldropsProbablyafraudsterCallsfor theCEOIn-housetransfer"And you'regoing totransferme?"Don'tknow theirsecurityquestionCalls youwrongnameLanguageLineCallingfrom avehicleTalking tosomeoneelse in thebackgroundStandard2.5-3minutesThinksyou knowthe otherrepsComputerilliterate"There'sno BofAnear me"Refuses togiveinformationAbusivecustomerPets/kids inbackground"Hold onlet me geta pen""I alreadyhave theirnumber"LostcardAcctfrozenby stateTalker (5+minutecall)Actuallysaysthank youMikemakes toomuchnoiseWrongnumber102CardDecline"Just callingforinformation"No oneon thelineLost/stolenCardTransferdoesn'tpick upParentcallingfor childComplaintYou canhear the TVin thebackgroundAudioissueCalldropsProbablyafraudsterCallsfor theCEO

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. In-house transfer
  2. "And you're going to transfer me?"
  3. Don't know their security question
  4. Calls you wrong name
  5. Language Line
  6. Calling from a vehicle
  7. Talking to someone else in the background
  8. Standard 2.5-3 minutes
  9. Thinks you know the other reps
  10. Computer illiterate
  11. "There's no BofA near me"
  12. Refuses to give information
  13. Abusive customer
  14. Pets/kids in background
  15. "Hold on let me get a pen"
  16. "I already have their number"
  17. Lost card
  18. Acct frozen by state
  19. Talker (5+ minute call)
  20. Actually says thank you
  21. Mike makes too much noise
  22. Wrong number
  23. 102 Card Decline
  24. "Just calling for information"
  25. No one on the line
  26. Lost/stolen Card
  27. Transfer doesn't pick up
  28. Parent calling for child
  29. Complaint
  30. You can hear the TV in the background
  31. Audio issue
  32. Call drops
  33. Probably a fraudster
  34. Calls for the CEO