Talker (5+minutecall)Parentcallingfor child"There'sno BofAnear me"LanguageLine"And you'regoing totransferme?"Calls youwrongnameDon'tknow theirsecurityquestionPets/kids inbackgroundAudioissueProbablyafraudsterActuallysaysthank youNo oneon thelineAcctfrozenby stateAbusivecustomerMikemakes toomuchnoiseLost/stolenCardIn-housetransferWrongnumberTransferdoesn'tpick up"Just callingforinformation"You canhear the TVin thebackgroundLostcardStandard2.5-3minutesThinksyou knowthe otherrepsTalking tosomeoneelse in thebackgroundComplaintRefuses togiveinformationComputerilliterateCallsfor theCEO"Hold onlet me geta pen"Callingfrom avehicle102CardDecline"I alreadyhave theirnumber"CalldropsTalker (5+minutecall)Parentcallingfor child"There'sno BofAnear me"LanguageLine"And you'regoing totransferme?"Calls youwrongnameDon'tknow theirsecurityquestionPets/kids inbackgroundAudioissueProbablyafraudsterActuallysaysthank youNo oneon thelineAcctfrozenby stateAbusivecustomerMikemakes toomuchnoiseLost/stolenCardIn-housetransferWrongnumberTransferdoesn'tpick up"Just callingforinformation"You canhear the TVin thebackgroundLostcardStandard2.5-3minutesThinksyou knowthe otherrepsTalking tosomeoneelse in thebackgroundComplaintRefuses togiveinformationComputerilliterateCallsfor theCEO"Hold onlet me geta pen"Callingfrom avehicle102CardDecline"I alreadyhave theirnumber"Calldrops

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talker (5+ minute call)
  2. Parent calling for child
  3. "There's no BofA near me"
  4. Language Line
  5. "And you're going to transfer me?"
  6. Calls you wrong name
  7. Don't know their security question
  8. Pets/kids in background
  9. Audio issue
  10. Probably a fraudster
  11. Actually says thank you
  12. No one on the line
  13. Acct frozen by state
  14. Abusive customer
  15. Mike makes too much noise
  16. Lost/stolen Card
  17. In-house transfer
  18. Wrong number
  19. Transfer doesn't pick up
  20. "Just calling for information"
  21. You can hear the TV in the background
  22. Lost card
  23. Standard 2.5-3 minutes
  24. Thinks you know the other reps
  25. Talking to someone else in the background
  26. Complaint
  27. Refuses to give information
  28. Computer illiterate
  29. Calls for the CEO
  30. "Hold on let me get a pen"
  31. Calling from a vehicle
  32. 102 Card Decline
  33. "I already have their number"
  34. Call drops