call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. You can hear the TV in the background
2. Refuses to give information
3. Complaint
4. Needs to be reconnected
5. "Just calling for information"
6. Calling while they're driving
7. Standard 2.5-3 minutes
8. Call drops
9. Wrong number
10. Don't know their security question
11. Language Line
12. "I can't pay this bill!"
13. "There was a fire"
14. Pets/kids in background
15. Talker (5+ minute call)
16. Talking to someone else in the background
17. "I have a leak"
18. Transfer doesn't pick up
19. In-house transfer
20. Lost/stolen Card
21. Parent calling for child
22. Card Declined
23. "I can't hear you"
24. "Hold on let me get a pen"
25. Lost card
26. Ghost call
27. Asks for a payment plan
28. Actually says thank you
29. Mic makes too much noise
30. Agressive customer
31. Calls you wrong name