call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Calls you wrong name
2. "Hold on let me get a pen"
3. Don't know their security question
4. Card Declined
5. Wrong number
6. Mic makes too much noise
7. Asks for a payment plan
8. Parent calling for child
9. Lost card
10. You can hear the TV in the background
11. Lost/stolen Card
12. Transfer doesn't pick up
13. In-house transfer
14. Language Line
15. Refuses to give information
16. Talker (5+ minute call)
17. Standard 2.5-3 minutes
18. "There was a fire"
19. Talking to someone else in the background
20. Needs to be reconnected
21. Call drops
22. Pets/kids in background
23. "I have a leak"
24. Ghost call
25. "I can't hear you"
26. Actually says thank you
27. "Just calling for information"
28. Agressive customer
29. Complaint
30. "I can't pay this bill!"
31. Calling while they're driving