call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "I can't hear you"
2. Complaint
3. "I can't pay this bill!"
4. Language Line
5. Call drops
6. Lost card
7. Calling while they're driving
8. Don't know their security question
9. Ghost call
10. Transfer doesn't pick up
11. "I have a leak"
12. Actually says thank you
13. Talking to someone else in the background
14. Refuses to give information
15. Calls you wrong name
16. In-house transfer
17. Talker (5+ minute call)
18. Parent calling for child
19. Standard 2.5-3 minutes
20. "There was a fire"
21. Lost/stolen Card
22. Wrong number
23. You can hear the TV in the background
24. "Hold on let me get a pen"
25. Agressive customer
26. Asks for a payment plan
27. "Just calling for information"
28. Mic makes too much noise
29. Pets/kids in background
30. Needs to be reconnected
31. Card Declined