call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Ghost call
2. Complaint
3. Call drops
4. "I have a leak"
5. Language Line
6. Talking to someone else in the background
7. "Just calling for information"
8. In-house transfer
9. You can hear the TV in the background
10. "Hold on let me get a pen"
11. Standard 2.5-3 minutes
12. Pets/kids in background
13. Mic makes too much noise
14. "There was a fire"
15. "I can't pay this bill!"
16. Lost/stolen Card
17. "I can't hear you"
18. Talker (5+ minute call)
19. Agressive customer
20. Transfer doesn't pick up
21. Wrong number
22. Asks for a payment plan
23. Actually says thank you
24. Refuses to give information
25. Parent calling for child
26. Don't know their security question
27. Calls you wrong name
28. Calling while they're driving
29. Lost card
30. Card Declined
31. Needs to be reconnected