call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Lost/stolen Card
2. "I can't pay this bill!"
3. In-house transfer
4. Refuses to give information
5. Transfer doesn't pick up
6. Pets/kids in background
7. "Just calling for information"
8. "I can't hear you"
9. Actually says thank you
10. Agressive customer
11. "There was a fire"
12. Asks for a payment plan
13. You can hear the TV in the background
14. Complaint
15. Language Line
16. Ghost call
17. Wrong number
18. Calling while they're driving
19. "I have a leak"
20. Needs to be reconnected
21. Standard 2.5-3 minutes
22. Talker (5+ minute call)
23. Call drops
24. Mic makes too much noise
25. Parent calling for child
26. Lost card
27. Card Declined
28. Talking to someone else in the background
29. "Hold on let me get a pen"
30. Calls you wrong name
31. Don't know their security question