call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Asks for a payment plan
2. Calling while they're driving
3. "Hold on let me get a pen"
4. Needs to be reconnected
5. Refuses to give information
6. "I have a leak"
7. You can hear the TV in the background
8. Don't know their security question
9. "There was a fire"
10. Actually says thank you
11. Talker (5+ minute call)
12. Calls you wrong name
13. Mic makes too much noise
14. Card Declined
15. Wrong number
16. In-house transfer
17. Call drops
18. Complaint
19. Lost card
20. Lost/stolen Card
21. Pets/kids in background
22. Ghost call
23. "Just calling for information"
24. "I can't pay this bill!"
25. Agressive customer
26. Standard 2.5-3 minutes
27. Talking to someone else in the background
28. "I can't hear you"
29. Language Line
30. Transfer doesn't pick up
31. Parent calling for child