(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Deescalated An Escalated Member
10 Calls No ACW
Utilize Live Assist
Assisted A Peer In Chat
Demonstrate One of the 4 ME's On A Call
Used A Silent Hold
Used Less Than 5 Minutes Of 'Personal' Aux
Used Chat Space For Guidance On A Question
Used 5 Silent Holds
3 Calls Of Notating Account While On The Call
3 Calls No ACW
5 Calls No Hold
10 Calls No Holds
Notated An Account On The Call
Redirected The Member To Keep Conversation Relevant
