Call Control - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. 3 Calls Of Notating Account While On The Call
2. Redirected The Member To Keep Conversation Relevant
3. Notated An Account On The Call
4. Free!
5. Used A Silent Hold
6. Used 5 Silent Holds
7. Demonstrate One of the 4 ME's On A Call
8. 10 Calls No Holds
9. 3 Calls No ACW
10. Utilize Live Assist
11. 5 Calls No Hold
12. Used Less Than 5 Minutes Of 'Personal' Aux
13. Used Chat Space For Guidance On A Question
14. Assisted A Peer In Chat
15. 10 Calls No ACW
16. Deescalated An Escalated Member