Used ChatSpace ForGuidanceOn AQuestion10 CallsNoHoldsDeescalatedAnEscalatedMemberAssistedA PeerIn ChatNotated AnAccountOn TheCall3 Calls OfNotatingAccountWhile OnThe CallUsed LessThan 5Minutes Of'Personal'AuxUtilizeLiveAssistDemonstrateOne of the 4ME's On ACallFree!5 CallsNoHold3 CallsNoACWUsed 5SilentHolds10 CallsNo ACWUsed ASilentHoldRedirectedThe MemberTo KeepConversationRelevantUsed ChatSpace ForGuidanceOn AQuestion10 CallsNoHoldsDeescalatedAnEscalatedMemberAssistedA PeerIn ChatNotated AnAccountOn TheCall3 Calls OfNotatingAccountWhile OnThe CallUsed LessThan 5Minutes Of'Personal'AuxUtilizeLiveAssistDemonstrateOne of the 4ME's On ACallFree!5 CallsNoHold3 CallsNoACWUsed 5SilentHolds10 CallsNo ACWUsed ASilentHoldRedirectedThe MemberTo KeepConversationRelevant

Call Control - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Chat Space For Guidance On A Question
  2. 10 Calls No Holds
  3. Deescalated An Escalated Member
  4. Assisted A Peer In Chat
  5. Notated An Account On The Call
  6. 3 Calls Of Notating Account While On The Call
  7. Used Less Than 5 Minutes Of 'Personal' Aux
  8. Utilize Live Assist
  9. Demonstrate One of the 4 ME's On A Call
  10. Free!
  11. 5 Calls No Hold
  12. 3 Calls No ACW
  13. Used 5 Silent Holds
  14. 10 Calls No ACW
  15. Used A Silent Hold
  16. Redirected The Member To Keep Conversation Relevant