deescalateda callKudos call/mbrcomplimentedyour serviceanswered 2teamsquestions foryour peersoffered mbrthe chatservice onebranchsigned up ambr forMOMservice/educatedavoidedcallinganother dep,by looking forthe answercross sellwaspitchedaccordinglyprovidedthe mbrthe 'WOW'experienceprovided themember the'WOW"experienceKudoscall/mbrcomplimentedyour servicetook over70 inboundcalls a dayhelpedmember setup auto payfor a loanthanked mbrfor beingwith ACCUfor __ yearswalkedmbr howto set upext accsigned upmbr forebranchon a calltook over60 inboundcalls a dayoffered mbrthe chatservice onebranchsigned up ambr forMOMservice/educatedthanked mbrfor beingwith ACCUfor __ yearssigned upa mbr forebranchon a callexplainedto memberhow toavoid feessigned up ambr forMOMservice/educatedexplainedCPIaccuratelysigned upa mbr forebranchon a calldeescalateda callKudos call/mbrcomplimentedyour serviceanswered 2teamsquestions foryour peersoffered mbrthe chatservice onebranchsigned up ambr forMOMservice/educatedavoidedcallinganother dep,by looking forthe answercross sellwaspitchedaccordinglyprovidedthe mbrthe 'WOW'experienceprovided themember the'WOW"experienceKudoscall/mbrcomplimentedyour servicetook over70 inboundcalls a dayhelpedmember setup auto payfor a loanthanked mbrfor beingwith ACCUfor __ yearswalkedmbr howto set upext accsigned upmbr forebranchon a calltook over60 inboundcalls a dayoffered mbrthe chatservice onebranchsigned up ambr forMOMservice/educatedthanked mbrfor beingwith ACCUfor __ yearssigned upa mbr forebranchon a callexplainedto memberhow toavoid feessigned up ambr forMOMservice/educatedexplainedCPIaccuratelysigned upa mbr forebranchon a call

MARCH SC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. deescalated a call
  2. Kudos call/ mbr complimented your service
  3. answered 2 teams questions for your peers
  4. offered mbr the chat service on ebranch
  5. signed up a mbr for MOM service/ educated
  6. avoided calling another dep, by looking for the answer
  7. cross sell was pitched accordingly
  8. provided the mbr the 'WOW' experience
  9. provided the member the 'WOW" experience
  10. Kudos call/mbr complimented your service
  11. took over 70 inbound calls a day
  12. helped member set up auto pay for a loan
  13. thanked mbr for being with ACCU for __ years
  14. walked mbr how to set up ext acc
  15. signed up mbr for ebranch on a call
  16. took over 60 inbound calls a day
  17. offered mbr the chat service on ebranch
  18. signed up a mbr for MOM service/ educated
  19. thanked mbr for being with ACCU for __ years
  20. signed up a mbr for ebranch on a call
  21. explained to member how to avoid fees
  22. signed up a mbr for MOM service/ educated
  23. explained CPI accurately
  24. signed up a mbr for ebranch on a call