deescalateda callavoidedcallinganother dep,by looking forthe answertook over60 inboundcalls a daytook over70 inboundcalls a dayhelpedmember setup auto payfor a loanKudos call/mbrcomplimentedyour serviceanswered 2teamsquestions foryour peerscross sellwaspitchedaccordinglysigned upa mbr forebranchon a callsigned upmbr forebranchon a callexplainedCPIaccuratelysigned up ambr forMOMservice/educatedwalkedmbr howto set upext accexplainedto memberhow toavoid feesprovidedthe mbrthe 'WOW'experienceKudoscall/mbrcomplimentedyour serviceoffered mbrthe chatservice onebranchsigned upa mbr forebranchon a callprovided themember the'WOW"experiencethanked mbrfor beingwith ACCUfor __ yearssigned up ambr forMOMservice/educatedoffered mbrthe chatservice onebranchsigned up ambr forMOMservice/educatedthanked mbrfor beingwith ACCUfor __ yearsdeescalateda callavoidedcallinganother dep,by looking forthe answertook over60 inboundcalls a daytook over70 inboundcalls a dayhelpedmember setup auto payfor a loanKudos call/mbrcomplimentedyour serviceanswered 2teamsquestions foryour peerscross sellwaspitchedaccordinglysigned upa mbr forebranchon a callsigned upmbr forebranchon a callexplainedCPIaccuratelysigned up ambr forMOMservice/educatedwalkedmbr howto set upext accexplainedto memberhow toavoid feesprovidedthe mbrthe 'WOW'experienceKudoscall/mbrcomplimentedyour serviceoffered mbrthe chatservice onebranchsigned upa mbr forebranchon a callprovided themember the'WOW"experiencethanked mbrfor beingwith ACCUfor __ yearssigned up ambr forMOMservice/educatedoffered mbrthe chatservice onebranchsigned up ambr forMOMservice/educatedthanked mbrfor beingwith ACCUfor __ years

MARCH SC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. deescalated a call
  2. avoided calling another dep, by looking for the answer
  3. took over 60 inbound calls a day
  4. took over 70 inbound calls a day
  5. helped member set up auto pay for a loan
  6. Kudos call/ mbr complimented your service
  7. answered 2 teams questions for your peers
  8. cross sell was pitched accordingly
  9. signed up a mbr for ebranch on a call
  10. signed up mbr for ebranch on a call
  11. explained CPI accurately
  12. signed up a mbr for MOM service/ educated
  13. walked mbr how to set up ext acc
  14. explained to member how to avoid fees
  15. provided the mbr the 'WOW' experience
  16. Kudos call/mbr complimented your service
  17. offered mbr the chat service on ebranch
  18. signed up a mbr for ebranch on a call
  19. provided the member the 'WOW" experience
  20. thanked mbr for being with ACCU for __ years
  21. signed up a mbr for MOM service/ educated
  22. offered mbr the chat service on ebranch
  23. signed up a mbr for MOM service/ educated
  24. thanked mbr for being with ACCU for __ years