explainedto memberhow toavoid feescross sellwaspitchedaccordinglyoffered mbrthe chatservice onebranchsigned upmbr forebranchon a calldeescalateda callanswered 2teamsquestions foryour peersavoidedcallinganother dep,by looking forthe answertook over60 inboundcalls a daythanked mbrfor beingwith ACCUfor __ yearsoffered mbrthe chatservice onebranchsigned up ambr forMOMservice/educatedKudoscall/mbrcomplimentedyour servicethanked mbrfor beingwith ACCUfor __ yearstook over70 inboundcalls a dayprovidedthe mbrthe 'WOW'experienceprovided themember the'WOW"experiencesigned up ambr forMOMservice/educatedexplainedCPIaccuratelysigned up ambr forMOMservice/educatedsigned upa mbr forebranchon a callsigned upa mbr forebranchon a callhelpedmember setup auto payfor a loanwalkedmbr howto set upext accKudos call/mbrcomplimentedyour serviceexplainedto memberhow toavoid feescross sellwaspitchedaccordinglyoffered mbrthe chatservice onebranchsigned upmbr forebranchon a calldeescalateda callanswered 2teamsquestions foryour peersavoidedcallinganother dep,by looking forthe answertook over60 inboundcalls a daythanked mbrfor beingwith ACCUfor __ yearsoffered mbrthe chatservice onebranchsigned up ambr forMOMservice/educatedKudoscall/mbrcomplimentedyour servicethanked mbrfor beingwith ACCUfor __ yearstook over70 inboundcalls a dayprovidedthe mbrthe 'WOW'experienceprovided themember the'WOW"experiencesigned up ambr forMOMservice/educatedexplainedCPIaccuratelysigned up ambr forMOMservice/educatedsigned upa mbr forebranchon a callsigned upa mbr forebranchon a callhelpedmember setup auto payfor a loanwalkedmbr howto set upext accKudos call/mbrcomplimentedyour service

MARCH SC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. explained to member how to avoid fees
  2. cross sell was pitched accordingly
  3. offered mbr the chat service on ebranch
  4. signed up mbr for ebranch on a call
  5. deescalated a call
  6. answered 2 teams questions for your peers
  7. avoided calling another dep, by looking for the answer
  8. took over 60 inbound calls a day
  9. thanked mbr for being with ACCU for __ years
  10. offered mbr the chat service on ebranch
  11. signed up a mbr for MOM service/ educated
  12. Kudos call/mbr complimented your service
  13. thanked mbr for being with ACCU for __ years
  14. took over 70 inbound calls a day
  15. provided the mbr the 'WOW' experience
  16. provided the member the 'WOW" experience
  17. signed up a mbr for MOM service/ educated
  18. explained CPI accurately
  19. signed up a mbr for MOM service/ educated
  20. signed up a mbr for ebranch on a call
  21. signed up a mbr for ebranch on a call
  22. helped member set up auto pay for a loan
  23. walked mbr how to set up ext acc
  24. Kudos call/ mbr complimented your service