Answerthe phonewhilesmilingHigh Five acoworker afterhearing a ValueProgram reviewSend out agroup emailsharing yourfavorite thingabout RBCGive a highfive to acoworker afterobserving aninteractionHearsomeone sayOnline/MobileBanking orATMSend anInstantThanks tosomeoneTake a selfiewith a coworkerand one of youpost to QWCWebExAnswerthe phonewhilesmilingGreet acustomerwith"Welcome toRBC"Nominate acoworker forQuarterlyAwardSend anInstantThanks tosomeonePick upthe phoneon thefirst ringFind acoworkerwith a BLUEclothing itemPositivelyacknowledgewhen you hear acoworkerdigitally enableGive a high fiveto a coworkerafter observing agreat interactionAnswerthe phonewhilesmilingSend anInstantThanks tosomeoneShare afavorite picoff yourcamera roll toQWC WebExAsk acoworkerhow they arefeeling todayPositivelyacknowledgewhen you hear acoworker offerhelp/adviceCompliment acoworker onQWC WebEx, aquality you likeabout themTell acustomer to"Have awonderfulday"Email aclean, funnyjoke to theteamAsk acoworkerhow they arefeeling todayAnswerthe phonewhilesmilingHigh Five acoworker afterhearing a ValueProgram reviewSend out agroup emailsharing yourfavorite thingabout RBCGive a highfive to acoworker afterobserving aninteractionHearsomeone sayOnline/MobileBanking orATMSend anInstantThanks tosomeoneTake a selfiewith a coworkerand one of youpost to QWCWebExAnswerthe phonewhilesmilingGreet acustomerwith"Welcome toRBC"Nominate acoworker forQuarterlyAwardSend anInstantThanks tosomeonePick upthe phoneon thefirst ringFind acoworkerwith a BLUEclothing itemPositivelyacknowledgewhen you hear acoworkerdigitally enableGive a high fiveto a coworkerafter observing agreat interactionAnswerthe phonewhilesmilingSend anInstantThanks tosomeoneShare afavorite picoff yourcamera roll toQWC WebExAsk acoworkerhow they arefeeling todayPositivelyacknowledgewhen you hear acoworker offerhelp/adviceCompliment acoworker onQWC WebEx, aquality you likeabout themTell acustomer to"Have awonderfulday"Email aclean, funnyjoke to theteamAsk acoworkerhow they arefeeling today

Employee Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer the phone while smiling
  2. High Five a coworker after hearing a Value Program review
  3. Send out a group email sharing your favorite thing about RBC
  4. Give a high five to a coworker after observing an interaction
  5. Hear someone say Online/Mobile Banking or ATM
  6. Send an Instant Thanks to someone
  7. Take a selfie with a coworker and one of you post to QWC WebEx
  8. Answer the phone while smiling
  9. Greet a customer with "Welcome to RBC"
  10. Nominate a coworker for Quarterly Award
  11. Send an Instant Thanks to someone
  12. Pick up the phone on the first ring
  13. Find a coworker with a BLUE clothing item
  14. Positively acknowledge when you hear a coworker digitally enable
  15. Give a high five to a coworker after observing a great interaction
  16. Answer the phone while smiling
  17. Send an Instant Thanks to someone
  18. Share a favorite pic off your camera roll to QWC WebEx
  19. Ask a coworker how they are feeling today
  20. Positively acknowledge when you hear a coworker offer help/advice
  21. Compliment a coworker on QWC WebEx, a quality you like about them
  22. Tell a customer to "Have a wonderful day"
  23. Email a clean, funny joke to the team
  24. Ask a coworker how they are feeling today