Tell acustomer to"Have awonderfulday"Share afavorite picoff yourcamera roll toQWC WebExAsk acoworkerhow they arefeeling todayAnswerthe phonewhilesmilingEmail aclean, funnyjoke to theteamSend anInstantThanks tosomeoneAnswerthe phonewhilesmilingSend anInstantThanks tosomeonePositivelyacknowledgewhen you hear acoworker offerhelp/advicePick upthe phoneon thefirst ringHigh Five acoworker afterhearing a ValueProgram reviewSend anInstantThanks tosomeoneGreet acustomerwith"Welcome toRBC"Take a selfiewith a coworkerand one of youpost to QWCWebExGive a high fiveto a coworkerafter observing agreat interactionCompliment acoworker onQWC WebEx, aquality you likeabout themSend out agroup emailsharing yourfavorite thingabout RBCHearsomeone sayOnline/MobileBanking orATMPositivelyacknowledgewhen you hear acoworkerdigitally enableAsk acoworkerhow they arefeeling todayNominate acoworker forQuarterlyAwardAnswerthe phonewhilesmilingGive a highfive to acoworker afterobserving aninteractionFind acoworkerwith a BLUEclothing itemTell acustomer to"Have awonderfulday"Share afavorite picoff yourcamera roll toQWC WebExAsk acoworkerhow they arefeeling todayAnswerthe phonewhilesmilingEmail aclean, funnyjoke to theteamSend anInstantThanks tosomeoneAnswerthe phonewhilesmilingSend anInstantThanks tosomeonePositivelyacknowledgewhen you hear acoworker offerhelp/advicePick upthe phoneon thefirst ringHigh Five acoworker afterhearing a ValueProgram reviewSend anInstantThanks tosomeoneGreet acustomerwith"Welcome toRBC"Take a selfiewith a coworkerand one of youpost to QWCWebExGive a high fiveto a coworkerafter observing agreat interactionCompliment acoworker onQWC WebEx, aquality you likeabout themSend out agroup emailsharing yourfavorite thingabout RBCHearsomeone sayOnline/MobileBanking orATMPositivelyacknowledgewhen you hear acoworkerdigitally enableAsk acoworkerhow they arefeeling todayNominate acoworker forQuarterlyAwardAnswerthe phonewhilesmilingGive a highfive to acoworker afterobserving aninteractionFind acoworkerwith a BLUEclothing item

Employee Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell a customer to "Have a wonderful day"
  2. Share a favorite pic off your camera roll to QWC WebEx
  3. Ask a coworker how they are feeling today
  4. Answer the phone while smiling
  5. Email a clean, funny joke to the team
  6. Send an Instant Thanks to someone
  7. Answer the phone while smiling
  8. Send an Instant Thanks to someone
  9. Positively acknowledge when you hear a coworker offer help/advice
  10. Pick up the phone on the first ring
  11. High Five a coworker after hearing a Value Program review
  12. Send an Instant Thanks to someone
  13. Greet a customer with "Welcome to RBC"
  14. Take a selfie with a coworker and one of you post to QWC WebEx
  15. Give a high five to a coworker after observing a great interaction
  16. Compliment a coworker on QWC WebEx, a quality you like about them
  17. Send out a group email sharing your favorite thing about RBC
  18. Hear someone say Online/Mobile Banking or ATM
  19. Positively acknowledge when you hear a coworker digitally enable
  20. Ask a coworker how they are feeling today
  21. Nominate a coworker for Quarterly Award
  22. Answer the phone while smiling
  23. Give a high five to a coworker after observing an interaction
  24. Find a coworker with a BLUE clothing item