ADPasswordResetADPasswordUnlockServiceNowHelpJavaUpdatePlacingRequestDoesn'tKnow HowTo RestartPCPDFBit LockerRecoveryKeyNeedAdminRightsApplicationCrashing/notLaunchingWindows10AppVErrorPlacingaRequestVPNIssueStatusCheckPrinterRestartEscalateHighUrgencyTicketPrinterInstallAdobeFlashPlayerCitrixCallFileRestoreFirst CallResolutionPasswordExpressCalls inaftersendingemailADPasswordResetADPasswordUnlockServiceNowHelpJavaUpdatePlacingRequestDoesn'tKnow HowTo RestartPCPDFBit LockerRecoveryKeyNeedAdminRightsApplicationCrashing/notLaunchingWindows10AppVErrorPlacingaRequestVPNIssueStatusCheckPrinterRestartEscalateHighUrgencyTicketPrinterInstallAdobeFlashPlayerCitrixCallFileRestoreFirst CallResolutionPasswordExpressCalls inaftersendingemail

Service Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AD Password Reset
  2. AD Password Unlock
  3. Service Now Help
  4. Java Update
  5. Placing Request
  6. Doesn't Know How To Restart PC
  7. PDF
  8. Bit Locker Recovery Key
  9. Need Admin Rights
  10. Application Crashing/ not Launching
  11. Windows 10
  12. AppV Error
  13. Placing a Request
  14. VPN Issue
  15. Status Check
  16. Printer Restart
  17. Escalate High Urgency Ticket
  18. Printer Install
  19. Adobe Flash Player
  20. Citrix Call
  21. File Restore
  22. First Call Resolution
  23. Password Express
  24. Calls in after sending email