PasswordExpressEscalateHighUrgencyTicketNeedAdminRightsPrinterInstallCalls inaftersendingemailApplicationCrashing/notLaunchingDoesn'tKnow HowTo RestartPCPDFFirst CallResolutionCitrixCallADPasswordResetPlacingaRequestJavaUpdateAdobeFlashPlayerAppVErrorWindows10ServiceNowHelpPlacingRequestStatusCheckBit LockerRecoveryKeyFileRestoreVPNIssuePrinterRestartADPasswordUnlockPasswordExpressEscalateHighUrgencyTicketNeedAdminRightsPrinterInstallCalls inaftersendingemailApplicationCrashing/notLaunchingDoesn'tKnow HowTo RestartPCPDFFirst CallResolutionCitrixCallADPasswordResetPlacingaRequestJavaUpdateAdobeFlashPlayerAppVErrorWindows10ServiceNowHelpPlacingRequestStatusCheckBit LockerRecoveryKeyFileRestoreVPNIssuePrinterRestartADPasswordUnlock

Service Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Password Express
  2. Escalate High Urgency Ticket
  3. Need Admin Rights
  4. Printer Install
  5. Calls in after sending email
  6. Application Crashing/ not Launching
  7. Doesn't Know How To Restart PC
  8. PDF
  9. First Call Resolution
  10. Citrix Call
  11. AD Password Reset
  12. Placing a Request
  13. Java Update
  14. Adobe Flash Player
  15. AppV Error
  16. Windows 10
  17. Service Now Help
  18. Placing Request
  19. Status Check
  20. Bit Locker Recovery Key
  21. File Restore
  22. VPN Issue
  23. Printer Restart
  24. AD Password Unlock