First CallResolutionPDFPrinterRestartServiceNowHelpEscalateHighUrgencyTicketAdobeFlashPlayerADPasswordUnlockCalls inaftersendingemailPlacingaRequestApplicationCrashing/notLaunchingBit LockerRecoveryKeyADPasswordResetAppVErrorDoesn'tKnow HowTo RestartPCFileRestoreNeedAdminRightsPasswordExpressWindows10VPNIssueStatusCheckCitrixCallPlacingRequestPrinterInstallJavaUpdateFirst CallResolutionPDFPrinterRestartServiceNowHelpEscalateHighUrgencyTicketAdobeFlashPlayerADPasswordUnlockCalls inaftersendingemailPlacingaRequestApplicationCrashing/notLaunchingBit LockerRecoveryKeyADPasswordResetAppVErrorDoesn'tKnow HowTo RestartPCFileRestoreNeedAdminRightsPasswordExpressWindows10VPNIssueStatusCheckCitrixCallPlacingRequestPrinterInstallJavaUpdate

Service Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. First Call Resolution
  2. PDF
  3. Printer Restart
  4. Service Now Help
  5. Escalate High Urgency Ticket
  6. Adobe Flash Player
  7. AD Password Unlock
  8. Calls in after sending email
  9. Placing a Request
  10. Application Crashing/ not Launching
  11. Bit Locker Recovery Key
  12. AD Password Reset
  13. AppV Error
  14. Doesn't Know How To Restart PC
  15. File Restore
  16. Need Admin Rights
  17. Password Express
  18. Windows 10
  19. VPN Issue
  20. Status Check
  21. Citrix Call
  22. Placing Request
  23. Printer Install
  24. Java Update