Calls inaftersendingemailApplicationCrashing/notLaunchingNeedAdminRightsWindows10ADPasswordResetCitrixCallStatusCheckDoesn'tKnow HowTo RestartPCPlacingaRequestPasswordExpressBit LockerRecoveryKeyADPasswordUnlockAdobeFlashPlayerPrinterInstallEscalateHighUrgencyTicketAppVErrorFileRestoreJavaUpdatePlacingRequestPDFPrinterRestartFirst CallResolutionVPNIssueServiceNowHelpCalls inaftersendingemailApplicationCrashing/notLaunchingNeedAdminRightsWindows10ADPasswordResetCitrixCallStatusCheckDoesn'tKnow HowTo RestartPCPlacingaRequestPasswordExpressBit LockerRecoveryKeyADPasswordUnlockAdobeFlashPlayerPrinterInstallEscalateHighUrgencyTicketAppVErrorFileRestoreJavaUpdatePlacingRequestPDFPrinterRestartFirst CallResolutionVPNIssueServiceNowHelp

Service Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calls in after sending email
  2. Application Crashing/ not Launching
  3. Need Admin Rights
  4. Windows 10
  5. AD Password Reset
  6. Citrix Call
  7. Status Check
  8. Doesn't Know How To Restart PC
  9. Placing a Request
  10. Password Express
  11. Bit Locker Recovery Key
  12. AD Password Unlock
  13. Adobe Flash Player
  14. Printer Install
  15. Escalate High Urgency Ticket
  16. AppV Error
  17. File Restore
  18. Java Update
  19. Placing Request
  20. PDF
  21. Printer Restart
  22. First Call Resolution
  23. VPN Issue
  24. Service Now Help