Do a callback fora wireRespondto aContactUs EmailEnd thecall with"You'reWelcome"CRBTReferralUse clientsnameduring thecallAsk clientQuestion(getto know yourclient)StopPaymentWiretransferOnlineBankingCallBill PayCallInstantissuecardHelpsomeone atdiff branchlook up adebit cardPutnotes inAperioZellecallLearnsomethingnew onTEAMSSubmit ageneralmaint.formBalanceinquiryTalk tosomeoneabout promo($200 or gift)TransferFundsTalk tosomeoneabout CDRatesCheckorderSubmit aelectronicmaint.formMobiledepositquestionSubmit aRavingFanDo a callback fora wireRespondto aContactUs EmailEnd thecall with"You'reWelcome"CRBTReferralUse clientsnameduring thecallAsk clientQuestion(getto know yourclient)StopPaymentWiretransferOnlineBankingCallBill PayCallInstantissuecardHelpsomeone atdiff branchlook up adebit cardPutnotes inAperioZellecallLearnsomethingnew onTEAMSSubmit ageneralmaint.formBalanceinquiryTalk tosomeoneabout promo($200 or gift)TransferFundsTalk tosomeoneabout CDRatesCheckorderSubmit aelectronicmaint.formMobiledepositquestionSubmit aRavingFan

Client Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do a call back for a wire
  2. Respond to a Contact Us Email
  3. End the call with "You're Welcome"
  4. CRBT Referral
  5. Use clients name during the call
  6. Ask client Question(get to know your client)
  7. Stop Payment
  8. Wire transfer
  9. Online Banking Call
  10. Bill Pay Call
  11. Instant issue card
  12. Help someone at diff branch look up a debit card
  13. Put notes in Aperio
  14. Zelle call
  15. Learn something new on TEAMS
  16. Submit a general maint. form
  17. Balance inquiry
  18. Talk to someone about promo ($200 or gift)
  19. Transfer Funds
  20. Talk to someone about CD Rates
  21. Check order
  22. Submit a electronic maint. form
  23. Mobile deposit question
  24. Submit a Raving Fan