Customergets upsetover acheck holdDoesn'tknow theiraccountnumberCustomerwalked upto the ITMCustomeris on abike at theITMClientdrives asilvervehicleAsks for10'sand/or50'sWants tocash acheck thatisn't signedClient asksto orderchecks atITMSomeoneasks towithdraw$3000Customercomes toITM twicein one dayAnswerssecurityquestionswrongTransfersmoneybetweenaccountsClientanswersphone callduringtransactionClient on thephone whenthey pull upand ask youto waitNo securityquestions onclient profileCustomerhas dog inthevehicleClientsfirst timeusing theITMClient givessecurity infobefore youcan evensay helloAsks youto sendout anenvelopeOverdrawnaccountLegal linedoesn'tmatch thenumericalamountSomethinghappens instreet that theentire ITMcenter rushesto seeDeposit tosavingsaccountCustomerhas cryingbaby in thevehicleDeposit tocheckingaccountPost/StaledatedcheckClienthas a redvehicleCompleteaCTRDepositsa checkover$10,000Hear churchbells duringtransactionVehicle so tallyou have toask client tobend down tosee themCan'tfind IDscannerClient changestransactionhalfway throughprocessing itClientanswers withspousessecurityanswersAsks forcheck backand takes inbranchITMmachinejamsClientasks fora penCustomergets upsetover acheck holdDoesn'tknow theiraccountnumberCustomerwalked upto the ITMCustomeris on abike at theITMClientdrives asilvervehicleAsks for10'sand/or50'sWants tocash acheck thatisn't signedClient asksto orderchecks atITMSomeoneasks towithdraw$3000Customercomes toITM twicein one dayAnswerssecurityquestionswrongTransfersmoneybetweenaccountsClientanswersphone callduringtransactionClient on thephone whenthey pull upand ask youto waitNo securityquestions onclient profileCustomerhas dog inthevehicleClientsfirst timeusing theITMClient givessecurity infobefore youcan evensay helloAsks youto sendout anenvelopeOverdrawnaccountLegal linedoesn'tmatch thenumericalamountSomethinghappens instreet that theentire ITMcenter rushesto seeDeposit tosavingsaccountCustomerhas cryingbaby in thevehicleDeposit tocheckingaccountPost/StaledatedcheckClienthas a redvehicleCompleteaCTRDepositsa checkover$10,000Hear churchbells duringtransactionVehicle so tallyou have toask client tobend down tosee themCan'tfind IDscannerClient changestransactionhalfway throughprocessing itClientanswers withspousessecurityanswersAsks forcheck backand takes inbranchITMmachinejamsClientasks fora pen

Express Teller BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer gets upset over a check hold
  2. Doesn't know their account number
  3. Customer walked up to the ITM
  4. Customer is on a bike at the ITM
  5. Client drives a silver vehicle
  6. Asks for 10's and/or 50's
  7. Wants to cash a check that isn't signed
  8. Client asks to order checks at ITM
  9. Someone asks to withdraw $3000
  10. Customer comes to ITM twice in one day
  11. Answers security questions wrong
  12. Transfers money between accounts
  13. Client answers phone call during transaction
  14. Client on the phone when they pull up and ask you to wait
  15. No security questions on client profile
  16. Customer has dog in the vehicle
  17. Clients first time using the ITM
  18. Client gives security info before you can even say hello
  19. Asks you to send out an envelope
  20. Overdrawn account
  21. Legal line doesn't match the numerical amount
  22. Something happens in street that the entire ITM center rushes to see
  23. Deposit to savings account
  24. Customer has crying baby in the vehicle
  25. Deposit to checking account
  26. Post/Stale dated check
  27. Client has a red vehicle
  28. Complete a CTR
  29. Deposits a check over $10,000
  30. Hear church bells during transaction
  31. Vehicle so tall you have to ask client to bend down to see them
  32. Can't find ID scanner
  33. Client changes transaction halfway through processing it
  34. Client answers with spouses security answers
  35. Asks for check back and takes in branch
  36. ITM machine jams
  37. Client asks for a pen