Matchesclt'stoneProactivelymentionsdiscountsare appliedCongratulatesthe cltOfferscoveragereview"Is thereanythingelse I canhelp you withtoday?"Bindsx-quoteOfferspaperless+ benefitLinksacct fordiscounts"Happyto help"Informsclt TX willbe easyIncorporateyourpersonalityinto the callEnrolls inpaperlessIdentifiesa need forcoverageUsescheck toproceedUses clt'sname 3timesFormsconnectionw/ cltAppliesHEATAppreciatesbusinessAppliesgrouprateChangesdirection ofcall - if cltis upsetSummarizedthe callCLTappreciatesyourserviceOffers X-quote+benefitMaintainspositivetoneMatchesclt'stoneProactivelymentionsdiscountsare appliedCongratulatesthe cltOfferscoveragereview"Is thereanythingelse I canhelp you withtoday?"Bindsx-quoteOfferspaperless+ benefitLinksacct fordiscounts"Happyto help"Informsclt TX willbe easyIncorporateyourpersonalityinto the callEnrolls inpaperlessIdentifiesa need forcoverageUsescheck toproceedUses clt'sname 3timesFormsconnectionw/ cltAppliesHEATAppreciatesbusinessAppliesgrouprateChangesdirection ofcall - if cltis upsetSummarizedthe callCLTappreciatesyourserviceOffers X-quote+benefitMaintainspositivetone

Nadiya - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Matches clt's tone
  2. Proactively mentions discounts are applied
  3. Congratulates the clt
  4. Offers coverage review
  5. "Is there anything else I can help you with today?"
  6. Binds x-quote
  7. Offers paperless + benefit
  8. Links acct for discounts
  9. "Happy to help"
  10. Informs clt TX will be easy
  11. Incorporate your personality into the call
  12. Enrolls in paperless
  13. Identifies a need for coverage
  14. Uses check to proceed
  15. Uses clt's name 3 times
  16. Forms connection w/ clt
  17. Applies HEAT
  18. Appreciates business
  19. Applies group rate
  20. Changes direction of call - if clt is upset
  21. Summarized the call
  22. CLT appreciates your service
  23. Offers X-quote + benefit
  24. Maintains positive tone