(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Identifies
a need for
coverage
Offers
paperless
+ benefit
Changes
direction of
call - if clt
is upset
Forms
connection
w/ clt
Appreciates
business
Uses clt's
name 3
times
Enrolls in
paperless
Applies
HEAT
Summarized
the call
"Is there
anything
else I can
help you with
today?"
