(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Wed. End at a positive TE Diff%
Have all ER from Wed. or earlier closed by Friday
End the week with a 97% or better Clara QA.
Give a different agent each day a bingo check off.
Fri/ Sun end with 100% NPS
Thur. End at a positive TE Diff%
Have all NPS tickets closed out by Friday EOD.
End the week with less than 10% ABS
Complete Triad with Marian/ Nicole
End the week at a 1.35 or greater MAEQ/10
End your shift with your team at a 1.0 or higher at least one day.