(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Utilized Resources
Showed Overall Professionalism
Read Disclaimer
Provided Recap
"Thank You"
Documented Correctly
Showed Confidence
Accommodated Provider's Request
Free!
Communicated W/ Caller
Actively listened
Polite
Conducted Research
Quoted Correct Information
Asked "Is there anything else I can assist you with?"