CommunicatedW/ CallerShowedConfidenceUtilizedResourcesPoliteProvidedRecapQuotedCorrectInformationFree!ReadDisclaimerConductedResearchOfferedCallRef #Showed OverallProfessionalismDocumentedCorrectlyAskedProbingQuestionsAsked "Isthereanything elseI can assistyou with?""ThankYou"AccommodatedProvider'sRequestActivelylistenedCommunicatedW/ CallerShowedConfidenceUtilizedResourcesPoliteProvidedRecapQuotedCorrectInformationFree!ReadDisclaimerConductedResearchOfferedCallRef #Showed OverallProfessionalismDocumentedCorrectlyAskedProbingQuestionsAsked "Isthereanything elseI can assistyou with?""ThankYou"AccommodatedProvider'sRequestActivelylistened

LC Boot Camp Bingo- Model Traits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Communicated W/ Caller
  2. Showed Confidence
  3. Utilized Resources
  4. Polite
  5. Provided Recap
  6. Quoted Correct Information
  7. Free!
  8. Read Disclaimer
  9. Conducted Research
  10. Offered Call Ref #
  11. Showed Overall Professionalism
  12. Documented Correctly
  13. Asked Probing Questions
  14. Asked "Is there anything else I can assist you with?"
  15. "Thank You"
  16. Accommodated Provider's Request
  17. Actively listened