Pt talksabout theweatherPt arrives forunscheduledFES BikeAsks foronly onetherapistOnlywants a45 minutetime slotPt asks tochangechannelon TVPt asks tochecktheirschedulePt orcaregiverfalls asleepin the lobbyPt wantsmore thanone pieceof candyGavepatientfunctionalformPt asks forfirstappointmentof the dayPatientarrives >30minuteslatePt with acopaysays thatthey don'tAssistedPatientAt DoorAsks fordirectionsto MOB 1Pt triesto steala pen.Pt asks ifthere is abathroomPt asksaboutmaskpolicyPt doesn'trespond totheir namewhen calledPt on theirphone whilechecking in.Patient asksto rescheduleallappointmentsPt answersto thewrongnamePt calls tocancelafter apptstart timeTransportationnot on timePt saystheychecked inbut didn'tPt talksabout theweatherPt arrives forunscheduledFES BikeAsks foronly onetherapistOnlywants a45 minutetime slotPt asks tochangechannelon TVPt asks tochecktheirschedulePt orcaregiverfalls asleepin the lobbyPt wantsmore thanone pieceof candyGavepatientfunctionalformPt asks forfirstappointmentof the dayPatientarrives >30minuteslatePt with acopaysays thatthey don'tAssistedPatientAt DoorAsks fordirectionsto MOB 1Pt triesto steala pen.Pt asks ifthere is abathroomPt asksaboutmaskpolicyPt doesn'trespond totheir namewhen calledPt on theirphone whilechecking in.Patient asksto rescheduleallappointmentsPt answersto thewrongnamePt calls tocancelafter apptstart timeTransportationnot on timePt saystheychecked inbut didn't

Medical Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt talks about the weather
  2. Pt arrives for unscheduled FES Bike
  3. Asks for only one therapist
  4. Only wants a 45 minute time slot
  5. Pt asks to change channel on TV
  6. Pt asks to check their schedule
  7. Pt or caregiver falls asleep in the lobby
  8. Pt wants more than one piece of candy
  9. Gave patient functional form
  10. Pt asks for first appointment of the day
  11. Patient arrives >30 minutes late
  12. Pt with a copay says that they don't
  13. Assisted Patient At Door
  14. Asks for directions to MOB 1
  15. Pt tries to steal a pen.
  16. Pt asks if there is a bathroom
  17. Pt asks about mask policy
  18. Pt doesn't respond to their name when called
  19. Pt on their phone while checking in.
  20. Patient asks to reschedule all appointments
  21. Pt answers to the wrong name
  22. Pt calls to cancel after appt start time
  23. Transportation not on time
  24. Pt says they checked in but didn't