Medical Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Pt or caregiver falls asleep in the lobby
2. Pt wants more than one piece of candy
3. Transportation not on time
4. Pt calls to cancel after appt start time
5. Gave patient functional form
6. Pt with a copay says that they don't
7. Pt asks about mask policy
8. Pt arrives for unscheduled FES Bike
9. Patient arrives >30 minutes late
10. Assisted Patient At Door
11. Pt doesn't respond to their name when called
12. Pt answers to the wrong name
13. Pt on their phone while checking in.
14. Only wants a 45 minute time slot
15. Pt tries to steal a pen.
16. Asks for directions to MOB 1
17. Pt asks for first appointment of the day
18. Asks for only one therapist
19. Pt asks if there is a bathroom
20. Patient asks to reschedule all appointments
21. Pt asks to check their schedule
22. Pt talks about the weather
23. Pt says they checked in but didn't
24. Pt asks to change channel on TV