Pt saystheychecked inbut didn'tPt orcaregiverfalls asleepin the lobbyPt arrives forunscheduledFES BikeTransportationnot on timePt asks ifthere is abathroomAsks fordirectionsto MOB 1GavepatientfunctionalformPt asks tochangechannelon TVPt wantsmore thanone pieceof candyOnlywants a45 minutetime slotPatientarrives >30minuteslatePt talksabout theweatherPt answersto thewrongnameAsks foronly onetherapistPt triesto steala pen.Patient asksto rescheduleallappointmentsPt doesn'trespond totheir namewhen calledPt asks tochecktheirschedulePt asksaboutmaskpolicyAssistedPatientAt DoorPt with acopaysays thatthey don'tPt asks forfirstappointmentof the dayPt on theirphone whilechecking in.Pt calls tocancelafter apptstart timePt saystheychecked inbut didn'tPt orcaregiverfalls asleepin the lobbyPt arrives forunscheduledFES BikeTransportationnot on timePt asks ifthere is abathroomAsks fordirectionsto MOB 1GavepatientfunctionalformPt asks tochangechannelon TVPt wantsmore thanone pieceof candyOnlywants a45 minutetime slotPatientarrives >30minuteslatePt talksabout theweatherPt answersto thewrongnameAsks foronly onetherapistPt triesto steala pen.Patient asksto rescheduleallappointmentsPt doesn'trespond totheir namewhen calledPt asks tochecktheirschedulePt asksaboutmaskpolicyAssistedPatientAt DoorPt with acopaysays thatthey don'tPt asks forfirstappointmentof the dayPt on theirphone whilechecking in.Pt calls tocancelafter apptstart time

Medical Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt says they checked in but didn't
  2. Pt or caregiver falls asleep in the lobby
  3. Pt arrives for unscheduled FES Bike
  4. Transportation not on time
  5. Pt asks if there is a bathroom
  6. Asks for directions to MOB 1
  7. Gave patient functional form
  8. Pt asks to change channel on TV
  9. Pt wants more than one piece of candy
  10. Only wants a 45 minute time slot
  11. Patient arrives >30 minutes late
  12. Pt talks about the weather
  13. Pt answers to the wrong name
  14. Asks for only one therapist
  15. Pt tries to steal a pen.
  16. Patient asks to reschedule all appointments
  17. Pt doesn't respond to their name when called
  18. Pt asks to check their schedule
  19. Pt asks about mask policy
  20. Assisted Patient At Door
  21. Pt with a copay says that they don't
  22. Pt asks for first appointment of the day
  23. Pt on their phone while checking in.
  24. Pt calls to cancel after appt start time