EMAIL LEADDOESN'TRESPOND TOREQUEST FORHELP FOR 2MINUTES ORLONGERCUSTOMERPRONOUCNES"CALIX /LINKSYS"CORRECTLYCALLERHANDSPHONE TOSOMEONEELSECUSTOMERHAS CLEVER/ FUNNY /UNIQUE WIFISSIDCUSTOMERDOESN'T KNOWWHERE THEIRINTERNETEQUIPMENT ISEMAILACCOUNTDISABLEDDUE TOABUSEINAVAILABLEFOR MORETHAN 20MINUTESOEC FIBERCUSTOMERCOMPLAINSABOUT SLOWINTERNETCUSTOMERHASANOTHERPHONE CORDTHEY CANTRYOEC FIBERCUSTOMERLOGGEDOUT OFSTBCUSTOMERHAS ADSL/CABLEMODEM NOTLISTED ONSPOGFIRSTLIGHTBOTRANSFERCALLERRESOLVESISSUETHEMSELVES3RD PARTYISSUE, BUTCUSTOMERINSISTS ITSNOTACTUALISSUERESOLVED INLESS THAN 5MINUTESCUSTOMERHAS CALIXROUTER, BUTYOU CAN'TLOCATE INCLOUDGMA TVTROUBLESHOOTINGCALLRESOLVEDISSUE BYRESTORINGPOWER TOBBUCUSTOMER'SEMAILCLIENT ISPOP3CUSTOMERHAS LESSTHAN 500EMAILS ININBOXCALLEXCEEDS30MINUTESCUSTOMERREPLIES WITH"THAT'S THE ONLYNUMBER I GOT"WHEN VERIFIYINGBEST CALLBACKCUSTOMERARGUESDNPSTATUSSUPERVISORRESPONDS TOTICKETAPPROVALREQUEST INLESS THAN 30SECONDSCUSTOMERNEEDSASSISTANCECONNECTINGNEW DEVICETO WIFICUSTOMERREPLIES WITH "AMILLION DOLLARS"WHEN ASKED IFFURTHERASSISTANCE ISNEEDEDCALLERAPOLOGIZESAFTERBEING IRATELOOSECABLECAUSEDISSUECUSTOMER NOTHOME TOTROUBLESHOOT,BUT GIVES YOUNUMBER OFSOMEONE WHOISEMAIL LEADDOESN'TRESPOND TOREQUEST FORHELP FOR 2MINUTES ORLONGERCUSTOMERPRONOUCNES"CALIX /LINKSYS"CORRECTLYCALLERHANDSPHONE TOSOMEONEELSECUSTOMERHAS CLEVER/ FUNNY /UNIQUE WIFISSIDCUSTOMERDOESN'T KNOWWHERE THEIRINTERNETEQUIPMENT ISEMAILACCOUNTDISABLEDDUE TOABUSEINAVAILABLEFOR MORETHAN 20MINUTESOEC FIBERCUSTOMERCOMPLAINSABOUT SLOWINTERNETCUSTOMERHASANOTHERPHONE CORDTHEY CANTRYOEC FIBERCUSTOMERLOGGEDOUT OFSTBCUSTOMERHAS ADSL/CABLEMODEM NOTLISTED ONSPOGFIRSTLIGHTBOTRANSFERCALLERRESOLVESISSUETHEMSELVES3RD PARTYISSUE, BUTCUSTOMERINSISTS ITSNOTACTUALISSUERESOLVED INLESS THAN 5MINUTESCUSTOMERHAS CALIXROUTER, BUTYOU CAN'TLOCATE INCLOUDGMA TVTROUBLESHOOTINGCALLRESOLVEDISSUE BYRESTORINGPOWER TOBBUCUSTOMER'SEMAILCLIENT ISPOP3CUSTOMERHAS LESSTHAN 500EMAILS ININBOXCALLEXCEEDS30MINUTESCUSTOMERREPLIES WITH"THAT'S THE ONLYNUMBER I GOT"WHEN VERIFIYINGBEST CALLBACKCUSTOMERARGUESDNPSTATUSSUPERVISORRESPONDS TOTICKETAPPROVALREQUEST INLESS THAN 30SECONDSCUSTOMERNEEDSASSISTANCECONNECTINGNEW DEVICETO WIFICUSTOMERREPLIES WITH "AMILLION DOLLARS"WHEN ASKED IFFURTHERASSISTANCE ISNEEDEDCALLERAPOLOGIZESAFTERBEING IRATELOOSECABLECAUSEDISSUECUSTOMER NOTHOME TOTROUBLESHOOT,BUT GIVES YOUNUMBER OFSOMEONE WHOIS

POD 4 hard mode - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. EMAIL LEAD DOESN'T RESPOND TO REQUEST FOR HELP FOR 2 MINUTES OR LONGER
  2. CUSTOMER PRONOUCNES "CALIX / LINKSYS" CORRECTLY
  3. CALLER HANDS PHONE TO SOMEONE ELSE
  4. CUSTOMER HAS CLEVER / FUNNY / UNIQUE WIFI SSID
  5. CUSTOMER DOESN'T KNOW WHERE THEIR INTERNET EQUIPMENT IS
  6. EMAIL ACCOUNT DISABLED DUE TO ABUSE
  7. IN AVAILABLE FOR MORE THAN 20 MINUTES
  8. OEC FIBER CUSTOMER COMPLAINS ABOUT SLOW INTERNET
  9. CUSTOMER HAS ANOTHER PHONE CORD THEY CAN TRY
  10. OEC FIBER CUSTOMER LOGGED OUT OF STB
  11. CUSTOMER HAS A DSL/CABLE MODEM NOT LISTED ON SPOG
  12. FIRSTLIGHT BO TRANSFER
  13. CALLER RESOLVES ISSUE THEMSELVES
  14. 3RD PARTY ISSUE, BUT CUSTOMER INSISTS ITS NOT
  15. ACTUAL ISSUE RESOLVED IN LESS THAN 5 MINUTES
  16. CUSTOMER HAS CALIX ROUTER, BUT YOU CAN'T LOCATE IN CLOUD
  17. GMA TV TROUBLESHOOTING CALL
  18. RESOLVED ISSUE BY RESTORING POWER TO BBU
  19. CUSTOMER'S EMAIL CLIENT IS POP3
  20. CUSTOMER HAS LESS THAN 500 EMAILS IN INBOX
  21. CALL EXCEEDS 30 MINUTES
  22. CUSTOMER REPLIES WITH "THAT'S THE ONLY NUMBER I GOT" WHEN VERIFIYING BEST CALLBACK
  23. CUSTOMER ARGUES DNP STATUS
  24. SUPERVISOR RESPONDS TO TICKET APPROVAL REQUEST IN LESS THAN 30 SECONDS
  25. CUSTOMER NEEDS ASSISTANCE CONNECTING NEW DEVICE TO WIFI
  26. CUSTOMER REPLIES WITH "A MILLION DOLLARS" WHEN ASKED IF FURTHER ASSISTANCE IS NEEDED
  27. CALLER APOLOGIZES AFTER BEING IRATE
  28. LOOSE CABLE CAUSED ISSUE
  29. CUSTOMER NOT HOME TO TROUBLESHOOT, BUT GIVES YOU NUMBER OF SOMEONE WHO IS