(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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3RD PARTY ISSUE, BUT CUSTOMER INSISTS ITS NOT
CUSTOMER HAS CALIX ROUTER, BUT YOU CAN'T LOCATE IN CLOUD
CUSTOMER PRONOUCNES "CALIX / LINKSYS" CORRECTLY
CUSTOMER'S EMAIL CLIENT IS POP3
CUSTOMER HAS ANOTHER PHONE CORD THEY CAN TRY
OEC FIBER CUSTOMER COMPLAINS ABOUT SLOW INTERNET
CUSTOMER ARGUES DNP STATUS
CUSTOMER REPLIES WITH "A MILLION DOLLARS" WHEN ASKED IF FURTHER ASSISTANCE IS NEEDED
EMAIL ACCOUNT DISABLED DUE TO ABUSE
CUSTOMER DOESN'T KNOW WHERE THEIR INTERNET EQUIPMENT IS
CUSTOMER HAS LESS THAN 500 EMAILS IN INBOX
CALLER RESOLVES ISSUE THEMSELVES
CALLER HANDS PHONE TO SOMEONE ELSE
CUSTOMER HAS A DSL/CABLE MODEM NOT LISTED ON SPOG
CUSTOMER NOT HOME TO TROUBLESHOOT, BUT GIVES YOU NUMBER OF SOMEONE WHO IS
CALL EXCEEDS 30 MINUTES
ACTUAL ISSUE RESOLVED IN LESS THAN 5 MINUTES
CUSTOMER REPLIES WITH "THAT'S THE ONLY NUMBER I GOT" WHEN VERIFIYING BEST CALLBACK
CUSTOMER HAS CLEVER / FUNNY / UNIQUE WIFI SSID
RESOLVED ISSUE BY RESTORING POWER TO BBU
EMAIL LEAD DOESN'T RESPOND TO REQUEST FOR HELP FOR 2 MINUTES OR LONGER
LOOSE CABLE CAUSED ISSUE
SUPERVISOR RESPONDS TO TICKET APPROVAL REQUEST IN LESS THAN 30 SECONDS
CUSTOMER NEEDS ASSISTANCE CONNECTING NEW DEVICE TO WIFI
