CUSTOMERHAS ADSL/CABLEMODEM NOTLISTED ONSPOGEMAIL LEADDOESN'TRESPOND TOREQUEST FORHELP FOR 2MINUTES ORLONGERCUSTOMERARGUESDNPSTATUSEMAILACCOUNTDISABLEDDUE TOABUSECUSTOMERHAS CALIXROUTER, BUTYOU CAN'TLOCATE INCLOUDRESOLVEDISSUE BYRESTORINGPOWER TOBBUCUSTOMERHAS LESSTHAN 500EMAILS ININBOXOEC FIBERCUSTOMERLOGGEDOUT OFSTBFIRSTLIGHTBOTRANSFERCUSTOMERDOESN'T KNOWWHERE THEIRINTERNETEQUIPMENT ISCUSTOMERPRONOUCNES"CALIX /LINKSYS"CORRECTLYSUPERVISORRESPONDS TOTICKETAPPROVALREQUEST INLESS THAN 30SECONDSOEC FIBERCUSTOMERCOMPLAINSABOUT SLOWINTERNETACTUALISSUERESOLVED INLESS THAN 5MINUTESGMA TVTROUBLESHOOTINGCALL3RD PARTYISSUE, BUTCUSTOMERINSISTS ITSNOTCALLEXCEEDS30MINUTESCUSTOMERHASANOTHERPHONE CORDTHEY CANTRYINAVAILABLEFOR MORETHAN 20MINUTESLOOSECABLECAUSEDISSUECUSTOMERNEEDSASSISTANCECONNECTINGNEW DEVICETO WIFICUSTOMERREPLIES WITH"THAT'S THE ONLYNUMBER I GOT"WHEN VERIFIYINGBEST CALLBACKCALLERHANDSPHONE TOSOMEONEELSECUSTOMER'SEMAILCLIENT ISPOP3CUSTOMER NOTHOME TOTROUBLESHOOT,BUT GIVES YOUNUMBER OFSOMEONE WHOISCALLERRESOLVESISSUETHEMSELVESCUSTOMERREPLIES WITH "AMILLION DOLLARS"WHEN ASKED IFFURTHERASSISTANCE ISNEEDEDCUSTOMERHAS CLEVER/ FUNNY /UNIQUE WIFISSIDCALLERAPOLOGIZESAFTERBEING IRATECUSTOMERHAS ADSL/CABLEMODEM NOTLISTED ONSPOGEMAIL LEADDOESN'TRESPOND TOREQUEST FORHELP FOR 2MINUTES ORLONGERCUSTOMERARGUESDNPSTATUSEMAILACCOUNTDISABLEDDUE TOABUSECUSTOMERHAS CALIXROUTER, BUTYOU CAN'TLOCATE INCLOUDRESOLVEDISSUE BYRESTORINGPOWER TOBBUCUSTOMERHAS LESSTHAN 500EMAILS ININBOXOEC FIBERCUSTOMERLOGGEDOUT OFSTBFIRSTLIGHTBOTRANSFERCUSTOMERDOESN'T KNOWWHERE THEIRINTERNETEQUIPMENT ISCUSTOMERPRONOUCNES"CALIX /LINKSYS"CORRECTLYSUPERVISORRESPONDS TOTICKETAPPROVALREQUEST INLESS THAN 30SECONDSOEC FIBERCUSTOMERCOMPLAINSABOUT SLOWINTERNETACTUALISSUERESOLVED INLESS THAN 5MINUTESGMA TVTROUBLESHOOTINGCALL3RD PARTYISSUE, BUTCUSTOMERINSISTS ITSNOTCALLEXCEEDS30MINUTESCUSTOMERHASANOTHERPHONE CORDTHEY CANTRYINAVAILABLEFOR MORETHAN 20MINUTESLOOSECABLECAUSEDISSUECUSTOMERNEEDSASSISTANCECONNECTINGNEW DEVICETO WIFICUSTOMERREPLIES WITH"THAT'S THE ONLYNUMBER I GOT"WHEN VERIFIYINGBEST CALLBACKCALLERHANDSPHONE TOSOMEONEELSECUSTOMER'SEMAILCLIENT ISPOP3CUSTOMER NOTHOME TOTROUBLESHOOT,BUT GIVES YOUNUMBER OFSOMEONE WHOISCALLERRESOLVESISSUETHEMSELVESCUSTOMERREPLIES WITH "AMILLION DOLLARS"WHEN ASKED IFFURTHERASSISTANCE ISNEEDEDCUSTOMERHAS CLEVER/ FUNNY /UNIQUE WIFISSIDCALLERAPOLOGIZESAFTERBEING IRATE

POD 4 hard mode - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CUSTOMER HAS A DSL/CABLE MODEM NOT LISTED ON SPOG
  2. EMAIL LEAD DOESN'T RESPOND TO REQUEST FOR HELP FOR 2 MINUTES OR LONGER
  3. CUSTOMER ARGUES DNP STATUS
  4. EMAIL ACCOUNT DISABLED DUE TO ABUSE
  5. CUSTOMER HAS CALIX ROUTER, BUT YOU CAN'T LOCATE IN CLOUD
  6. RESOLVED ISSUE BY RESTORING POWER TO BBU
  7. CUSTOMER HAS LESS THAN 500 EMAILS IN INBOX
  8. OEC FIBER CUSTOMER LOGGED OUT OF STB
  9. FIRSTLIGHT BO TRANSFER
  10. CUSTOMER DOESN'T KNOW WHERE THEIR INTERNET EQUIPMENT IS
  11. CUSTOMER PRONOUCNES "CALIX / LINKSYS" CORRECTLY
  12. SUPERVISOR RESPONDS TO TICKET APPROVAL REQUEST IN LESS THAN 30 SECONDS
  13. OEC FIBER CUSTOMER COMPLAINS ABOUT SLOW INTERNET
  14. ACTUAL ISSUE RESOLVED IN LESS THAN 5 MINUTES
  15. GMA TV TROUBLESHOOTING CALL
  16. 3RD PARTY ISSUE, BUT CUSTOMER INSISTS ITS NOT
  17. CALL EXCEEDS 30 MINUTES
  18. CUSTOMER HAS ANOTHER PHONE CORD THEY CAN TRY
  19. IN AVAILABLE FOR MORE THAN 20 MINUTES
  20. LOOSE CABLE CAUSED ISSUE
  21. CUSTOMER NEEDS ASSISTANCE CONNECTING NEW DEVICE TO WIFI
  22. CUSTOMER REPLIES WITH "THAT'S THE ONLY NUMBER I GOT" WHEN VERIFIYING BEST CALLBACK
  23. CALLER HANDS PHONE TO SOMEONE ELSE
  24. CUSTOMER'S EMAIL CLIENT IS POP3
  25. CUSTOMER NOT HOME TO TROUBLESHOOT, BUT GIVES YOU NUMBER OF SOMEONE WHO IS
  26. CALLER RESOLVES ISSUE THEMSELVES
  27. CUSTOMER REPLIES WITH "A MILLION DOLLARS" WHEN ASKED IF FURTHER ASSISTANCE IS NEEDED
  28. CUSTOMER HAS CLEVER / FUNNY / UNIQUE WIFI SSID
  29. CALLER APOLOGIZES AFTER BEING IRATE