EMAILACCOUNTDISABLEDDUE TOABUSECUSTOMERNEEDSASSISTANCECONNECTINGNEW DEVICETO WIFICUSTOMERREPLIES WITH"THAT'S THE ONLYNUMBER I GOT"WHEN VERIFIYINGBEST CALLBACKCALLEXCEEDS30MINUTESGMA TVTROUBLESHOOTINGCALLCALLERAPOLOGIZESAFTERBEING IRATEEMAIL LEADDOESN'TRESPOND TOREQUEST FORHELP FOR 2MINUTES ORLONGERFIRSTLIGHTBOTRANSFEROEC FIBERCUSTOMERCOMPLAINSABOUT SLOWINTERNET3RD PARTYISSUE, BUTCUSTOMERINSISTS ITSNOTCUSTOMERHAS LESSTHAN 500EMAILS ININBOXCUSTOMERHAS CLEVER/ FUNNY /UNIQUE WIFISSIDSUPERVISORRESPONDS TOTICKETAPPROVALREQUEST INLESS THAN 30SECONDSCUSTOMERARGUESDNPSTATUSCALLERRESOLVESISSUETHEMSELVESCUSTOMERHAS ADSL/CABLEMODEM NOTLISTED ONSPOGCUSTOMERREPLIES WITH "AMILLION DOLLARS"WHEN ASKED IFFURTHERASSISTANCE ISNEEDEDCUSTOMER'SEMAILCLIENT ISPOP3RESOLVEDISSUE BYRESTORINGPOWER TOBBUCUSTOMERDOESN'T KNOWWHERE THEIRINTERNETEQUIPMENT ISCUSTOMERHAS CALIXROUTER, BUTYOU CAN'TLOCATE INCLOUDLOOSECABLECAUSEDISSUECALLERHANDSPHONE TOSOMEONEELSEOEC FIBERCUSTOMERLOGGEDOUT OFSTBCUSTOMER NOTHOME TOTROUBLESHOOT,BUT GIVES YOUNUMBER OFSOMEONE WHOISINAVAILABLEFOR MORETHAN 20MINUTESCUSTOMERHASANOTHERPHONE CORDTHEY CANTRYACTUALISSUERESOLVED INLESS THAN 5MINUTESCUSTOMERPRONOUCNES"CALIX /LINKSYS"CORRECTLYEMAILACCOUNTDISABLEDDUE TOABUSECUSTOMERNEEDSASSISTANCECONNECTINGNEW DEVICETO WIFICUSTOMERREPLIES WITH"THAT'S THE ONLYNUMBER I GOT"WHEN VERIFIYINGBEST CALLBACKCALLEXCEEDS30MINUTESGMA TVTROUBLESHOOTINGCALLCALLERAPOLOGIZESAFTERBEING IRATEEMAIL LEADDOESN'TRESPOND TOREQUEST FORHELP FOR 2MINUTES ORLONGERFIRSTLIGHTBOTRANSFEROEC FIBERCUSTOMERCOMPLAINSABOUT SLOWINTERNET3RD PARTYISSUE, BUTCUSTOMERINSISTS ITSNOTCUSTOMERHAS LESSTHAN 500EMAILS ININBOXCUSTOMERHAS CLEVER/ FUNNY /UNIQUE WIFISSIDSUPERVISORRESPONDS TOTICKETAPPROVALREQUEST INLESS THAN 30SECONDSCUSTOMERARGUESDNPSTATUSCALLERRESOLVESISSUETHEMSELVESCUSTOMERHAS ADSL/CABLEMODEM NOTLISTED ONSPOGCUSTOMERREPLIES WITH "AMILLION DOLLARS"WHEN ASKED IFFURTHERASSISTANCE ISNEEDEDCUSTOMER'SEMAILCLIENT ISPOP3RESOLVEDISSUE BYRESTORINGPOWER TOBBUCUSTOMERDOESN'T KNOWWHERE THEIRINTERNETEQUIPMENT ISCUSTOMERHAS CALIXROUTER, BUTYOU CAN'TLOCATE INCLOUDLOOSECABLECAUSEDISSUECALLERHANDSPHONE TOSOMEONEELSEOEC FIBERCUSTOMERLOGGEDOUT OFSTBCUSTOMER NOTHOME TOTROUBLESHOOT,BUT GIVES YOUNUMBER OFSOMEONE WHOISINAVAILABLEFOR MORETHAN 20MINUTESCUSTOMERHASANOTHERPHONE CORDTHEY CANTRYACTUALISSUERESOLVED INLESS THAN 5MINUTESCUSTOMERPRONOUCNES"CALIX /LINKSYS"CORRECTLY

POD 4 hard mode - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. EMAIL ACCOUNT DISABLED DUE TO ABUSE
  2. CUSTOMER NEEDS ASSISTANCE CONNECTING NEW DEVICE TO WIFI
  3. CUSTOMER REPLIES WITH "THAT'S THE ONLY NUMBER I GOT" WHEN VERIFIYING BEST CALLBACK
  4. CALL EXCEEDS 30 MINUTES
  5. GMA TV TROUBLESHOOTING CALL
  6. CALLER APOLOGIZES AFTER BEING IRATE
  7. EMAIL LEAD DOESN'T RESPOND TO REQUEST FOR HELP FOR 2 MINUTES OR LONGER
  8. FIRSTLIGHT BO TRANSFER
  9. OEC FIBER CUSTOMER COMPLAINS ABOUT SLOW INTERNET
  10. 3RD PARTY ISSUE, BUT CUSTOMER INSISTS ITS NOT
  11. CUSTOMER HAS LESS THAN 500 EMAILS IN INBOX
  12. CUSTOMER HAS CLEVER / FUNNY / UNIQUE WIFI SSID
  13. SUPERVISOR RESPONDS TO TICKET APPROVAL REQUEST IN LESS THAN 30 SECONDS
  14. CUSTOMER ARGUES DNP STATUS
  15. CALLER RESOLVES ISSUE THEMSELVES
  16. CUSTOMER HAS A DSL/CABLE MODEM NOT LISTED ON SPOG
  17. CUSTOMER REPLIES WITH "A MILLION DOLLARS" WHEN ASKED IF FURTHER ASSISTANCE IS NEEDED
  18. CUSTOMER'S EMAIL CLIENT IS POP3
  19. RESOLVED ISSUE BY RESTORING POWER TO BBU
  20. CUSTOMER DOESN'T KNOW WHERE THEIR INTERNET EQUIPMENT IS
  21. CUSTOMER HAS CALIX ROUTER, BUT YOU CAN'T LOCATE IN CLOUD
  22. LOOSE CABLE CAUSED ISSUE
  23. CALLER HANDS PHONE TO SOMEONE ELSE
  24. OEC FIBER CUSTOMER LOGGED OUT OF STB
  25. CUSTOMER NOT HOME TO TROUBLESHOOT, BUT GIVES YOU NUMBER OF SOMEONE WHO IS
  26. IN AVAILABLE FOR MORE THAN 20 MINUTES
  27. CUSTOMER HAS ANOTHER PHONE CORD THEY CAN TRY
  28. ACTUAL ISSUE RESOLVED IN LESS THAN 5 MINUTES
  29. CUSTOMER PRONOUCNES "CALIX / LINKSYS" CORRECTLY