EMAILACCOUNTDISABLEDDUE TOABUSEINAVAILABLEFOR MORETHAN 20MINUTESSUPERVISORRESPONDS TOTICKETAPPROVALREQUEST INLESS THAN 30SECONDSGMA TVTROUBLESHOOTINGCALLOEC FIBERCUSTOMERLOGGEDOUT OFSTBCUSTOMERREPLIES WITH"THAT'S THE ONLYNUMBER I GOT"WHEN VERIFIYINGBEST CALLBACKCALLERRESOLVESISSUETHEMSELVESCUSTOMER NOTHOME TOTROUBLESHOOT,BUT GIVES YOUNUMBER OFSOMEONE WHOIS3RD PARTYISSUE, BUTCUSTOMERINSISTS ITSNOTCUSTOMERHAS CLEVER/ FUNNY /UNIQUE WIFISSIDRESOLVEDISSUE BYRESTORINGPOWER TOBBULOOSECABLECAUSEDISSUECUSTOMER'SEMAILCLIENT ISPOP3FIRSTLIGHTBOTRANSFERCALLEXCEEDS30MINUTESCUSTOMERHAS ADSL/CABLEMODEM NOTLISTED ONSPOGOEC FIBERCUSTOMERCOMPLAINSABOUT SLOWINTERNETCUSTOMERHAS CALIXROUTER, BUTYOU CAN'TLOCATE INCLOUDCUSTOMERARGUESDNPSTATUSCUSTOMERREPLIES WITH "AMILLION DOLLARS"WHEN ASKED IFFURTHERASSISTANCE ISNEEDEDACTUALISSUERESOLVED INLESS THAN 5MINUTESCALLERHANDSPHONE TOSOMEONEELSECUSTOMERPRONOUCNES"CALIX /LINKSYS"CORRECTLYEMAIL LEADDOESN'TRESPOND TOREQUEST FORHELP FOR 2MINUTES ORLONGERCALLERAPOLOGIZESAFTERBEING IRATECUSTOMERDOESN'T KNOWWHERE THEIRINTERNETEQUIPMENT ISCUSTOMERHASANOTHERPHONE CORDTHEY CANTRYCUSTOMERNEEDSASSISTANCECONNECTINGNEW DEVICETO WIFICUSTOMERHAS LESSTHAN 500EMAILS ININBOXEMAILACCOUNTDISABLEDDUE TOABUSEINAVAILABLEFOR MORETHAN 20MINUTESSUPERVISORRESPONDS TOTICKETAPPROVALREQUEST INLESS THAN 30SECONDSGMA TVTROUBLESHOOTINGCALLOEC FIBERCUSTOMERLOGGEDOUT OFSTBCUSTOMERREPLIES WITH"THAT'S THE ONLYNUMBER I GOT"WHEN VERIFIYINGBEST CALLBACKCALLERRESOLVESISSUETHEMSELVESCUSTOMER NOTHOME TOTROUBLESHOOT,BUT GIVES YOUNUMBER OFSOMEONE WHOIS3RD PARTYISSUE, BUTCUSTOMERINSISTS ITSNOTCUSTOMERHAS CLEVER/ FUNNY /UNIQUE WIFISSIDRESOLVEDISSUE BYRESTORINGPOWER TOBBULOOSECABLECAUSEDISSUECUSTOMER'SEMAILCLIENT ISPOP3FIRSTLIGHTBOTRANSFERCALLEXCEEDS30MINUTESCUSTOMERHAS ADSL/CABLEMODEM NOTLISTED ONSPOGOEC FIBERCUSTOMERCOMPLAINSABOUT SLOWINTERNETCUSTOMERHAS CALIXROUTER, BUTYOU CAN'TLOCATE INCLOUDCUSTOMERARGUESDNPSTATUSCUSTOMERREPLIES WITH "AMILLION DOLLARS"WHEN ASKED IFFURTHERASSISTANCE ISNEEDEDACTUALISSUERESOLVED INLESS THAN 5MINUTESCALLERHANDSPHONE TOSOMEONEELSECUSTOMERPRONOUCNES"CALIX /LINKSYS"CORRECTLYEMAIL LEADDOESN'TRESPOND TOREQUEST FORHELP FOR 2MINUTES ORLONGERCALLERAPOLOGIZESAFTERBEING IRATECUSTOMERDOESN'T KNOWWHERE THEIRINTERNETEQUIPMENT ISCUSTOMERHASANOTHERPHONE CORDTHEY CANTRYCUSTOMERNEEDSASSISTANCECONNECTINGNEW DEVICETO WIFICUSTOMERHAS LESSTHAN 500EMAILS ININBOX

POD 4 hard mode - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. EMAIL ACCOUNT DISABLED DUE TO ABUSE
  2. IN AVAILABLE FOR MORE THAN 20 MINUTES
  3. SUPERVISOR RESPONDS TO TICKET APPROVAL REQUEST IN LESS THAN 30 SECONDS
  4. GMA TV TROUBLESHOOTING CALL
  5. OEC FIBER CUSTOMER LOGGED OUT OF STB
  6. CUSTOMER REPLIES WITH "THAT'S THE ONLY NUMBER I GOT" WHEN VERIFIYING BEST CALLBACK
  7. CALLER RESOLVES ISSUE THEMSELVES
  8. CUSTOMER NOT HOME TO TROUBLESHOOT, BUT GIVES YOU NUMBER OF SOMEONE WHO IS
  9. 3RD PARTY ISSUE, BUT CUSTOMER INSISTS ITS NOT
  10. CUSTOMER HAS CLEVER / FUNNY / UNIQUE WIFI SSID
  11. RESOLVED ISSUE BY RESTORING POWER TO BBU
  12. LOOSE CABLE CAUSED ISSUE
  13. CUSTOMER'S EMAIL CLIENT IS POP3
  14. FIRSTLIGHT BO TRANSFER
  15. CALL EXCEEDS 30 MINUTES
  16. CUSTOMER HAS A DSL/CABLE MODEM NOT LISTED ON SPOG
  17. OEC FIBER CUSTOMER COMPLAINS ABOUT SLOW INTERNET
  18. CUSTOMER HAS CALIX ROUTER, BUT YOU CAN'T LOCATE IN CLOUD
  19. CUSTOMER ARGUES DNP STATUS
  20. CUSTOMER REPLIES WITH "A MILLION DOLLARS" WHEN ASKED IF FURTHER ASSISTANCE IS NEEDED
  21. ACTUAL ISSUE RESOLVED IN LESS THAN 5 MINUTES
  22. CALLER HANDS PHONE TO SOMEONE ELSE
  23. CUSTOMER PRONOUCNES "CALIX / LINKSYS" CORRECTLY
  24. EMAIL LEAD DOESN'T RESPOND TO REQUEST FOR HELP FOR 2 MINUTES OR LONGER
  25. CALLER APOLOGIZES AFTER BEING IRATE
  26. CUSTOMER DOESN'T KNOW WHERE THEIR INTERNET EQUIPMENT IS
  27. CUSTOMER HAS ANOTHER PHONE CORD THEY CAN TRY
  28. CUSTOMER NEEDS ASSISTANCE CONNECTING NEW DEVICE TO WIFI
  29. CUSTOMER HAS LESS THAN 500 EMAILS IN INBOX