3RD PARTYISSUE, BUTCUSTOMERINSISTS ITSNOTCUSTOMERHAS CALIXROUTER, BUTYOU CAN'TLOCATE INCLOUDCUSTOMERPRONOUCNES"CALIX /LINKSYS"CORRECTLYCUSTOMER'SEMAILCLIENT ISPOP3CUSTOMERHASANOTHERPHONE CORDTHEY CANTRYOEC FIBERCUSTOMERCOMPLAINSABOUT SLOWINTERNETCUSTOMERARGUESDNPSTATUSCUSTOMERREPLIES WITH "AMILLION DOLLARS"WHEN ASKED IFFURTHERASSISTANCE ISNEEDEDEMAILACCOUNTDISABLEDDUE TOABUSECUSTOMERDOESN'T KNOWWHERE THEIRINTERNETEQUIPMENT ISCUSTOMERHAS LESSTHAN 500EMAILS ININBOXCALLERRESOLVESISSUETHEMSELVESCALLERHANDSPHONE TOSOMEONEELSECUSTOMERHAS ADSL/CABLEMODEM NOTLISTED ONSPOGCUSTOMER NOTHOME TOTROUBLESHOOT,BUT GIVES YOUNUMBER OFSOMEONE WHOISCALLEXCEEDS30MINUTESACTUALISSUERESOLVED INLESS THAN 5MINUTESCUSTOMERREPLIES WITH"THAT'S THE ONLYNUMBER I GOT"WHEN VERIFIYINGBEST CALLBACKCUSTOMERHAS CLEVER/ FUNNY /UNIQUE WIFISSIDRESOLVEDISSUE BYRESTORINGPOWER TOBBUEMAIL LEADDOESN'TRESPOND TOREQUEST FORHELP FOR 2MINUTES ORLONGERLOOSECABLECAUSEDISSUESUPERVISORRESPONDS TOTICKETAPPROVALREQUEST INLESS THAN 30SECONDSCUSTOMERNEEDSASSISTANCECONNECTINGNEW DEVICETO WIFIINAVAILABLEFOR MORETHAN 20MINUTESCALLERAPOLOGIZESAFTERBEING IRATEFIRSTLIGHTBOTRANSFEROEC FIBERCUSTOMERLOGGEDOUT OFSTBGMA TVTROUBLESHOOTINGCALL3RD PARTYISSUE, BUTCUSTOMERINSISTS ITSNOTCUSTOMERHAS CALIXROUTER, BUTYOU CAN'TLOCATE INCLOUDCUSTOMERPRONOUCNES"CALIX /LINKSYS"CORRECTLYCUSTOMER'SEMAILCLIENT ISPOP3CUSTOMERHASANOTHERPHONE CORDTHEY CANTRYOEC FIBERCUSTOMERCOMPLAINSABOUT SLOWINTERNETCUSTOMERARGUESDNPSTATUSCUSTOMERREPLIES WITH "AMILLION DOLLARS"WHEN ASKED IFFURTHERASSISTANCE ISNEEDEDEMAILACCOUNTDISABLEDDUE TOABUSECUSTOMERDOESN'T KNOWWHERE THEIRINTERNETEQUIPMENT ISCUSTOMERHAS LESSTHAN 500EMAILS ININBOXCALLERRESOLVESISSUETHEMSELVESCALLERHANDSPHONE TOSOMEONEELSECUSTOMERHAS ADSL/CABLEMODEM NOTLISTED ONSPOGCUSTOMER NOTHOME TOTROUBLESHOOT,BUT GIVES YOUNUMBER OFSOMEONE WHOISCALLEXCEEDS30MINUTESACTUALISSUERESOLVED INLESS THAN 5MINUTESCUSTOMERREPLIES WITH"THAT'S THE ONLYNUMBER I GOT"WHEN VERIFIYINGBEST CALLBACKCUSTOMERHAS CLEVER/ FUNNY /UNIQUE WIFISSIDRESOLVEDISSUE BYRESTORINGPOWER TOBBUEMAIL LEADDOESN'TRESPOND TOREQUEST FORHELP FOR 2MINUTES ORLONGERLOOSECABLECAUSEDISSUESUPERVISORRESPONDS TOTICKETAPPROVALREQUEST INLESS THAN 30SECONDSCUSTOMERNEEDSASSISTANCECONNECTINGNEW DEVICETO WIFIINAVAILABLEFOR MORETHAN 20MINUTESCALLERAPOLOGIZESAFTERBEING IRATEFIRSTLIGHTBOTRANSFEROEC FIBERCUSTOMERLOGGEDOUT OFSTBGMA TVTROUBLESHOOTINGCALL

POD 4 hard mode - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3RD PARTY ISSUE, BUT CUSTOMER INSISTS ITS NOT
  2. CUSTOMER HAS CALIX ROUTER, BUT YOU CAN'T LOCATE IN CLOUD
  3. CUSTOMER PRONOUCNES "CALIX / LINKSYS" CORRECTLY
  4. CUSTOMER'S EMAIL CLIENT IS POP3
  5. CUSTOMER HAS ANOTHER PHONE CORD THEY CAN TRY
  6. OEC FIBER CUSTOMER COMPLAINS ABOUT SLOW INTERNET
  7. CUSTOMER ARGUES DNP STATUS
  8. CUSTOMER REPLIES WITH "A MILLION DOLLARS" WHEN ASKED IF FURTHER ASSISTANCE IS NEEDED
  9. EMAIL ACCOUNT DISABLED DUE TO ABUSE
  10. CUSTOMER DOESN'T KNOW WHERE THEIR INTERNET EQUIPMENT IS
  11. CUSTOMER HAS LESS THAN 500 EMAILS IN INBOX
  12. CALLER RESOLVES ISSUE THEMSELVES
  13. CALLER HANDS PHONE TO SOMEONE ELSE
  14. CUSTOMER HAS A DSL/CABLE MODEM NOT LISTED ON SPOG
  15. CUSTOMER NOT HOME TO TROUBLESHOOT, BUT GIVES YOU NUMBER OF SOMEONE WHO IS
  16. CALL EXCEEDS 30 MINUTES
  17. ACTUAL ISSUE RESOLVED IN LESS THAN 5 MINUTES
  18. CUSTOMER REPLIES WITH "THAT'S THE ONLY NUMBER I GOT" WHEN VERIFIYING BEST CALLBACK
  19. CUSTOMER HAS CLEVER / FUNNY / UNIQUE WIFI SSID
  20. RESOLVED ISSUE BY RESTORING POWER TO BBU
  21. EMAIL LEAD DOESN'T RESPOND TO REQUEST FOR HELP FOR 2 MINUTES OR LONGER
  22. LOOSE CABLE CAUSED ISSUE
  23. SUPERVISOR RESPONDS TO TICKET APPROVAL REQUEST IN LESS THAN 30 SECONDS
  24. CUSTOMER NEEDS ASSISTANCE CONNECTING NEW DEVICE TO WIFI
  25. IN AVAILABLE FOR MORE THAN 20 MINUTES
  26. CALLER APOLOGIZES AFTER BEING IRATE
  27. FIRSTLIGHT BO TRANSFER
  28. OEC FIBER CUSTOMER LOGGED OUT OF STB
  29. GMA TV TROUBLESHOOTING CALL