Help acustomerwithElevateEscalate acase toKimAnswer aquestionabout theTKICreate alead inSFDCSend acustomera copy ofan invoiceHelp acustomeruse SK1Take anorder over$500Process amanualSK1 setupHelp acustomerwith ascoringquestionLog acase inSFDCHelp abusinesscustomerSend acustomera followup emailTake anorder over$2,000Help acustomerpay aninvoiceExplainhow areportworksTake anorder over$1,000HelpanICONHelp acustomerpick areportMention acertificationprogramSuggest ITTbooklets tosomeoneorderingadmins or self-scorablesSuggest thePersonalImpactReportMention awebinaronCPP.comHelp anEducationCustomerMention thenew MBTItrainingbundleHelp acustomerwithElevateEscalate acase toKimAnswer aquestionabout theTKICreate alead inSFDCSend acustomera copy ofan invoiceHelp acustomeruse SK1Take anorder over$500Process amanualSK1 setupHelp acustomerwith ascoringquestionLog acase inSFDCHelp abusinesscustomerSend acustomera followup emailTake anorder over$2,000Help acustomerpay aninvoiceExplainhow areportworksTake anorder over$1,000HelpanICONHelp acustomerpick areportMention acertificationprogramSuggest ITTbooklets tosomeoneorderingadmins or self-scorablesSuggest thePersonalImpactReportMention awebinaronCPP.comHelp anEducationCustomerMention thenew MBTItrainingbundle

Customer Relations BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a customer with Elevate
  2. Escalate a case to Kim
  3. Answer a question about the TKI
  4. Create a lead in SFDC
  5. Send a customer a copy of an invoice
  6. Help a customer use SK1
  7. Take an order over $500
  8. Process a manual SK1 setup
  9. Help a customer with a scoring question
  10. Log a case in SFDC
  11. Help a business customer
  12. Send a customer a follow up email
  13. Take an order over $2,000
  14. Help a customer pay an invoice
  15. Explain how a report works
  16. Take an order over $1,000
  17. Help an ICON
  18. Help a customer pick a report
  19. Mention a certification program
  20. Suggest ITT booklets to someone ordering admins or self-scorables
  21. Suggest the Personal Impact Report
  22. Mention a webinar on CPP.com
  23. Help an Education Customer
  24. Mention the new MBTI training bundle