Update 20customerson all of theiropen claimsHard resolve orsend to IC 10claims that arein activeapprovedstatusCall the carrierfor update on20 LTL claimsover 120 daysagedSubmitted 15late deliveryclaims forapproval anddeductionResolve 10drop trailerclaims thathave TQL listedas the carrierSubmit 40drop trailerclaims forapproval/deductionSubmitted10 claimsover $10Kfor approvalNoRONA'sfor entireweekResolve 5IMDL orGlobalclaimsSerenadeJesse, Chelseaor Chamillewith yourfavorite songSubmit 20drayageclaims forapproval/deductionSubmitted 15activepresentedclaims forapproval/deductionResolve 10LTL claimsover 200days agedResolved21claimsCall 20carriers andsubmit theirclaim fordeductionResolve 20LTL claims inValidationstatus over30 days agedFiled 15claims, thathaveexposure,with insuranceResolved10 claimsover 200days agedResolve10 claimsover 300days agedGet 3positiveinternalsurveysSubmitted15repowerclaimsLess than40%unavailabletime for theweekUpdated 20LAE's on allof their openclaimsHit outboundcall metric(150 total forweek)Update 20customerson all of theiropen claimsHard resolve orsend to IC 10claims that arein activeapprovedstatusCall the carrierfor update on20 LTL claimsover 120 daysagedSubmitted 15late deliveryclaims forapproval anddeductionResolve 10drop trailerclaims thathave TQL listedas the carrierSubmit 40drop trailerclaims forapproval/deductionSubmitted10 claimsover $10Kfor approvalNoRONA'sfor entireweekResolve 5IMDL orGlobalclaimsSerenadeJesse, Chelseaor Chamillewith yourfavorite songSubmit 20drayageclaims forapproval/deductionSubmitted 15activepresentedclaims forapproval/deductionResolve 10LTL claimsover 200days agedResolved21claimsCall 20carriers andsubmit theirclaim fordeductionResolve 20LTL claims inValidationstatus over30 days agedFiled 15claims, thathaveexposure,with insuranceResolved10 claimsover 200days agedResolve10 claimsover 300days agedGet 3positiveinternalsurveysSubmitted15repowerclaimsLess than40%unavailabletime for theweekUpdated 20LAE's on allof their openclaimsHit outboundcall metric(150 total forweek)

Claims Bingo (OMASS) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update 20 customers on all of their open claims
  2. Hard resolve or send to IC 10 claims that are in active approved status
  3. Call the carrier for update on 20 LTL claims over 120 days aged
  4. Submitted 15 late delivery claims for approval and deduction
  5. Resolve 10 drop trailer claims that have TQL listed as the carrier
  6. Submit 40 drop trailer claims for approval/ deduction
  7. Submitted 10 claims over $10K for approval
  8. No RONA's for entire week
  9. Resolve 5 IMDL or Global claims
  10. Serenade Jesse, Chelsea or Chamille with your favorite song
  11. Submit 20 drayage claims for approval/ deduction
  12. Submitted 15 active presented claims for approval/ deduction
  13. Resolve 10 LTL claims over 200 days aged
  14. Resolved 21 claims
  15. Call 20 carriers and submit their claim for deduction
  16. Resolve 20 LTL claims in Validation status over 30 days aged
  17. Filed 15 claims, that have exposure, with insurance
  18. Resolved 10 claims over 200 days aged
  19. Resolve 10 claims over 300 days aged
  20. Get 3 positive internal surveys
  21. Submitted 15 repower claims
  22. Less than 40% unavailable time for the week
  23. Updated 20 LAE's on all of their open claims
  24. Hit outbound call metric (150 total for week)