(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Customer gave me a compliment
Placed a order over 1000 dollars
Used notes in the acct to find out whats going on
Helped a fellow CSR
Said " Happy to help" to 5 customers
Made a customer laugh
said good morning to my team in the group chat
Used a customers name on a call
Give team a fact of the day
added a new shout out on the board
Drink a glass of WATER
Got customers agreement on understanding on appliance check list
Offer the survey
increased my performance #'s / or if already good stayed consistent
Participated in a team building exercise
Complimented someone
Write down 3 good things that happen on calls today
Said goodnight to everyone on my team in the group chat
Dealt with an irate customer
Tell team something new
Made 2 sales in a day
"is there anything else i can help you with" 10 times