Dealt withan iratecustomerMade acustomerlaughUsed notesin the acct tofind outwhats goingonTell teamsomethingnewsaid goodmorning tomy team inthe groupchatParticipatedin a teambuildingexerciseCustomergave me acomplimentSaidgoodnight toeveryone onmy team inthe group chatComplimentedsomeoneDrink aglass ofWATERincreased myperformance#'s / or ifalready goodstayedconsistentUsed acustomersname ona callWrite down 3good thingsthat happenon callstodayPlaced aorder over1000dollarsSold theHDPPplanMade 2sales ina dayadded anew shoutout on theboardUsed chatbot to get areplacement"is thereanything elsei can helpyou with" 10timesHelpeda fellowCSRGive teama fact ofthe dayOfferthesurveyGot customersagreement onunderstandingon appliancecheck listSaid "Happy tohelp" to 5customersDealt withan iratecustomerMade acustomerlaughUsed notesin the acct tofind outwhats goingonTell teamsomethingnewsaid goodmorning tomy team inthe groupchatParticipatedin a teambuildingexerciseCustomergave me acomplimentSaidgoodnight toeveryone onmy team inthe group chatComplimentedsomeoneDrink aglass ofWATERincreased myperformance#'s / or ifalready goodstayedconsistentUsed acustomersname ona callWrite down 3good thingsthat happenon callstodayPlaced aorder over1000dollarsSold theHDPPplanMade 2sales ina dayadded anew shoutout on theboardUsed chatbot to get areplacement"is thereanything elsei can helpyou with" 10timesHelpeda fellowCSRGive teama fact ofthe dayOfferthesurveyGot customersagreement onunderstandingon appliancecheck listSaid "Happy tohelp" to 5customers

FIND A WAY TO SAY YES ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dealt with an irate customer
  2. Made a customer laugh
  3. Used notes in the acct to find out whats going on
  4. Tell team something new
  5. said good morning to my team in the group chat
  6. Participated in a team building exercise
  7. Customer gave me a compliment
  8. Said goodnight to everyone on my team in the group chat
  9. Complimented someone
  10. Drink a glass of WATER
  11. increased my performance #'s / or if already good stayed consistent
  12. Used a customers name on a call
  13. Write down 3 good things that happen on calls today
  14. Placed a order over 1000 dollars
  15. Sold the HDPP plan
  16. Made 2 sales in a day
  17. added a new shout out on the board
  18. Used chat bot to get a replacement
  19. "is there anything else i can help you with" 10 times
  20. Helped a fellow CSR
  21. Give team a fact of the day
  22. Offer the survey
  23. Got customers agreement on understanding on appliance check list
  24. Said " Happy to help" to 5 customers