Got calledwrongnameRobocallCustomer goingthrough the"enroll" arearather thanlogin areaPersonusing bigloanwordsShowedthem howto changeusernameCaller gotscammed:(ShreddayquestionsCallover 20minutesVeronicasilentcallTried tosend morethan ZelleallowsProbablyafraudsterToldsomeoneabout theLoyaltyCardsFailedverificationCall cuttingout whilethey'redrivingCallerrequestedspecificbranchCall fromanotherbankDroppedcallCalleraskedaboutCD'sPhonetransferover 1kcaller hasbeen withus 20+yearsDid akindactCallerasked howweatherwasCustomerdid notgetdepositDidKBGot calledwrongnameRobocallCustomer goingthrough the"enroll" arearather thanlogin areaPersonusing bigloanwordsShowedthem howto changeusernameCaller gotscammed:(ShreddayquestionsCallover 20minutesVeronicasilentcallTried tosend morethan ZelleallowsProbablyafraudsterToldsomeoneabout theLoyaltyCardsFailedverificationCall cuttingout whilethey'redrivingCallerrequestedspecificbranchCall fromanotherbankDroppedcallCalleraskedaboutCD'sPhonetransferover 1kcaller hasbeen withus 20+yearsDid akindactCallerasked howweatherwasCustomerdid notgetdepositDidKB

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
G
4
O
5
N
6
I
7
N
8
O
9
I
10
O
11
B
12
I
13
B
14
I
15
N
16
O
17
B
18
G
19
N
20
G
21
G
22
B
23
I
24
B
  1. G-Got called wrong name
  2. O-Robocall
  3. G-Customer going through the "enroll" area rather than login area
  4. O-Person using big loan words
  5. N-Showed them how to change username
  6. I-Caller got scammed :(
  7. N-Shred day questions
  8. O-Call over 20 minutes
  9. I-Veronica silent call
  10. O-Tried to send more than Zelle allows
  11. B-Probably a fraudster
  12. I-Told someone about the Loyalty Cards
  13. B-Failed verification
  14. I-Call cutting out while they're driving
  15. N-Caller requested specific branch
  16. O-Call from another bank
  17. B-Dropped call
  18. G-Caller asked about CD's
  19. N-Phone transfer over 1k
  20. G-caller has been with us 20+ years
  21. G-Did a kind act
  22. B-Caller asked how weather was
  23. I-Customer did not get deposit
  24. B-Did KB