Customer goingthrough the"enroll" arearather thanlogin areaTried tosend morethan ZelleallowsDroppedcallRobocallShreddayquestionsCall fromanotherbankCallover 20minutesCall cuttingout whilethey'redrivingCallerasked howweatherwasFailedverificationCaller gotscammed:(DidKBProbablyafraudsterCalleraskedaboutCD'sVeronicasilentcallGot calledwrongnameShowedthem howto changeusernameCustomerdid notgetdepositPhonetransferover 1kCallerrequestedspecificbranchToldsomeoneabout theLoyaltyCardsPersonusing bigloanwordsDid akindactcaller hasbeen withus 20+yearsCustomer goingthrough the"enroll" arearather thanlogin areaTried tosend morethan ZelleallowsDroppedcallRobocallShreddayquestionsCall fromanotherbankCallover 20minutesCall cuttingout whilethey'redrivingCallerasked howweatherwasFailedverificationCaller gotscammed:(DidKBProbablyafraudsterCalleraskedaboutCD'sVeronicasilentcallGot calledwrongnameShowedthem howto changeusernameCustomerdid notgetdepositPhonetransferover 1kCallerrequestedspecificbranchToldsomeoneabout theLoyaltyCardsPersonusing bigloanwordsDid akindactcaller hasbeen withus 20+years

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
B
4
O
5
N
6
O
7
O
8
I
9
B
10
B
11
I
12
B
13
B
14
G
15
I
16
G
17
N
18
I
19
N
20
N
21
I
22
O
23
G
24
G
  1. G-Customer going through the "enroll" area rather than login area
  2. O-Tried to send more than Zelle allows
  3. B-Dropped call
  4. O-Robocall
  5. N-Shred day questions
  6. O-Call from another bank
  7. O-Call over 20 minutes
  8. I-Call cutting out while they're driving
  9. B-Caller asked how weather was
  10. B-Failed verification
  11. I-Caller got scammed :(
  12. B-Did KB
  13. B-Probably a fraudster
  14. G-Caller asked about CD's
  15. I-Veronica silent call
  16. G-Got called wrong name
  17. N-Showed them how to change username
  18. I-Customer did not get deposit
  19. N-Phone transfer over 1k
  20. N-Caller requested specific branch
  21. I-Told someone about the Loyalty Cards
  22. O-Person using big loan words
  23. G-Did a kind act
  24. G-caller has been with us 20+ years