Phonesdon’tworkClient ismore than10 minuteslateMispronouncesdoctor's nameFrequentFlyer"I can'thearyou"Dogpees inthe lobbyClient late toappointmentClientcomes in,rx notreadyEmergency,client doesn’tanswerphoneTMIclientParvopuppywalkingon groundClient askswhere therestroom isNomoneyClientwent toMedExpressNo callnoshowKids yellingin thebackgroundDoesn’tbring pet toappointmentBroughtextra pet toappointmentDoesn’tanswer,voicemailfullClientupsetabout waittimeCat, nocarrierClientpays incashAsks formedicaladvice overthe phoneClient doesnot have anemailaddressNeedsdirectionsClientcomplainsabout thepriceClient curseson the phoneor in personInappropriatelydressed ownerReschedulea full day ofconsultsAnotherclinicsending yousomethingCalling forsomeonewho is notinClientwent toNorthCornerstonecrashesOwnerhangs upon youAllreceptionistsare busy andclient ishoveringPhonesdon’tworkClient ismore than10 minuteslateMispronouncesdoctor's nameFrequentFlyer"I can'thearyou"Dogpees inthe lobbyClient late toappointmentClientcomes in,rx notreadyEmergency,client doesn’tanswerphoneTMIclientParvopuppywalkingon groundClient askswhere therestroom isNomoneyClientwent toMedExpressNo callnoshowKids yellingin thebackgroundDoesn’tbring pet toappointmentBroughtextra pet toappointmentDoesn’tanswer,voicemailfullClientupsetabout waittimeCat, nocarrierClientpays incashAsks formedicaladvice overthe phoneClient doesnot have anemailaddressNeedsdirectionsClientcomplainsabout thepriceClient curseson the phoneor in personInappropriatelydressed ownerReschedulea full day ofconsultsAnotherclinicsending yousomethingCalling forsomeonewho is notinClientwent toNorthCornerstonecrashesOwnerhangs upon youAllreceptionistsare busy andclient ishovering

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Phones don’t work
  2. Client is more than 10 minutes late
  3. Mispronounces doctor's name
  4. Frequent Flyer
  5. "I can't hear you"
  6. Dog pees in the lobby
  7. Client late to appointment
  8. Client comes in, rx not ready
  9. Emergency, client doesn’t answer phone
  10. TMI client
  11. Parvo puppy walking on ground
  12. Client asks where the restroom is
  13. No money
  14. Client went to Med Express
  15. No call no show
  16. Kids yelling in the background
  17. Doesn’t bring pet to appointment
  18. Brought extra pet to appointment
  19. Doesn’t answer, voicemail full
  20. Client upset about wait time
  21. Cat, no carrier
  22. Client pays in cash
  23. Asks for medical advice over the phone
  24. Client does not have an email address
  25. Needs directions
  26. Client complains about the price
  27. Client curses on the phone or in person
  28. Inappropriately dressed owner
  29. Reschedule a full day of consults
  30. Another clinic sending you something
  31. Calling for someone who is not in
  32. Client went to North
  33. Cornerstone crashes
  34. Owner hangs up on you
  35. All receptionists are busy and client is hovering