Client doesnot have anemailaddressInappropriatelydressed ownerNomoneyPhonesdon’tworkClientcomplainsabout thepriceAsks formedicaladvice overthe phoneFrequentFlyerTMIclientNo callnoshowCalling forsomeonewho is notinCornerstonecrashesClientupsetabout waittimeCat, nocarrierParvopuppywalkingon groundClientpays incashDoesn’tbring pet toappointmentReschedulea full day ofconsultsAllreceptionistsare busy andclient ishoveringBroughtextra pet toappointmentClientwent toNorthEmergency,client doesn’tanswerphoneClient late toappointmentClient curseson the phoneor in personNeedsdirectionsAnotherclinicsending yousomethingClient askswhere therestroom isClient ismore than10 minuteslateClientwent toMedExpressOwnerhangs upon youMispronouncesdoctor's nameDogpees inthe lobbyClientcomes in,rx notready"I can'thearyou"Doesn’tanswer,voicemailfullKids yellingin thebackgroundClient doesnot have anemailaddressInappropriatelydressed ownerNomoneyPhonesdon’tworkClientcomplainsabout thepriceAsks formedicaladvice overthe phoneFrequentFlyerTMIclientNo callnoshowCalling forsomeonewho is notinCornerstonecrashesClientupsetabout waittimeCat, nocarrierParvopuppywalkingon groundClientpays incashDoesn’tbring pet toappointmentReschedulea full day ofconsultsAllreceptionistsare busy andclient ishoveringBroughtextra pet toappointmentClientwent toNorthEmergency,client doesn’tanswerphoneClient late toappointmentClient curseson the phoneor in personNeedsdirectionsAnotherclinicsending yousomethingClient askswhere therestroom isClient ismore than10 minuteslateClientwent toMedExpressOwnerhangs upon youMispronouncesdoctor's nameDogpees inthe lobbyClientcomes in,rx notready"I can'thearyou"Doesn’tanswer,voicemailfullKids yellingin thebackground

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client does not have an email address
  2. Inappropriately dressed owner
  3. No money
  4. Phones don’t work
  5. Client complains about the price
  6. Asks for medical advice over the phone
  7. Frequent Flyer
  8. TMI client
  9. No call no show
  10. Calling for someone who is not in
  11. Cornerstone crashes
  12. Client upset about wait time
  13. Cat, no carrier
  14. Parvo puppy walking on ground
  15. Client pays in cash
  16. Doesn’t bring pet to appointment
  17. Reschedule a full day of consults
  18. All receptionists are busy and client is hovering
  19. Brought extra pet to appointment
  20. Client went to North
  21. Emergency, client doesn’t answer phone
  22. Client late to appointment
  23. Client curses on the phone or in person
  24. Needs directions
  25. Another clinic sending you something
  26. Client asks where the restroom is
  27. Client is more than 10 minutes late
  28. Client went to Med Express
  29. Owner hangs up on you
  30. Mispronounces doctor's name
  31. Dog pees in the lobby
  32. Client comes in, rx not ready
  33. "I can't hear you"
  34. Doesn’t answer, voicemail full
  35. Kids yelling in the background