Clientcomplainsabout thepriceClient curseson the phoneor in personClient late toappointmentKids yellingin thebackgroundEmergency,client doesn’tanswerphoneBroughtextra pet toappointmentNomoney"I can'thearyou"FrequentFlyerAnotherclinicsending yousomethingNo callnoshowInappropriatelydressed ownerClientupsetabout waittimeNeedsdirectionsClient doesnot have anemailaddressCornerstonecrashesDoesn’tbring pet toappointmentClient ismore than10 minuteslateMispronouncesdoctor's nameClientwent toMedExpressClient askswhere therestroom isClientpays incashClientcomes in,rx notreadyPhonesdon’tworkAllreceptionistsare busy andclient ishoveringOwnerhangs upon youDoesn’tanswer,voicemailfullReschedulea full day ofconsultsCalling forsomeonewho is notinAsks formedicaladvice overthe phoneClientwent toNorthCat, nocarrierDogpees inthe lobbyTMIclientParvopuppywalkingon groundClientcomplainsabout thepriceClient curseson the phoneor in personClient late toappointmentKids yellingin thebackgroundEmergency,client doesn’tanswerphoneBroughtextra pet toappointmentNomoney"I can'thearyou"FrequentFlyerAnotherclinicsending yousomethingNo callnoshowInappropriatelydressed ownerClientupsetabout waittimeNeedsdirectionsClient doesnot have anemailaddressCornerstonecrashesDoesn’tbring pet toappointmentClient ismore than10 minuteslateMispronouncesdoctor's nameClientwent toMedExpressClient askswhere therestroom isClientpays incashClientcomes in,rx notreadyPhonesdon’tworkAllreceptionistsare busy andclient ishoveringOwnerhangs upon youDoesn’tanswer,voicemailfullReschedulea full day ofconsultsCalling forsomeonewho is notinAsks formedicaladvice overthe phoneClientwent toNorthCat, nocarrierDogpees inthe lobbyTMIclientParvopuppywalkingon ground

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client complains about the price
  2. Client curses on the phone or in person
  3. Client late to appointment
  4. Kids yelling in the background
  5. Emergency, client doesn’t answer phone
  6. Brought extra pet to appointment
  7. No money
  8. "I can't hear you"
  9. Frequent Flyer
  10. Another clinic sending you something
  11. No call no show
  12. Inappropriately dressed owner
  13. Client upset about wait time
  14. Needs directions
  15. Client does not have an email address
  16. Cornerstone crashes
  17. Doesn’t bring pet to appointment
  18. Client is more than 10 minutes late
  19. Mispronounces doctor's name
  20. Client went to Med Express
  21. Client asks where the restroom is
  22. Client pays in cash
  23. Client comes in, rx not ready
  24. Phones don’t work
  25. All receptionists are busy and client is hovering
  26. Owner hangs up on you
  27. Doesn’t answer, voicemail full
  28. Reschedule a full day of consults
  29. Calling for someone who is not in
  30. Asks for medical advice over the phone
  31. Client went to North
  32. Cat, no carrier
  33. Dog pees in the lobby
  34. TMI client
  35. Parvo puppy walking on ground