Client askswhere therestroom isBroughtextra pet toappointmentKids yellingin thebackgroundDoesn’tbring pet toappointmentNo callnoshowFrequentFlyerClientwent toMedExpressParvopuppywalkingon groundInappropriatelydressed owner"I can'thearyou"NomoneyClientpays incashClientcomes in,rx notreadyOwnerhangs upon youDoesn’tanswer,voicemailfullClientupsetabout waittimeClient curseson the phoneor in personMispronouncesdoctor's nameCalling forsomeonewho is notinClient ismore than10 minuteslateClient late toappointmentCornerstonecrashesClientwent toNorthDogpees inthe lobbyClientcomplainsabout thepriceReschedulea full day ofconsultsClient doesnot have anemailaddressTMIclientAsks formedicaladvice overthe phoneEmergency,client doesn’tanswerphoneCat, nocarrierPhonesdon’tworkNeedsdirectionsAllreceptionistsare busy andclient ishoveringAnotherclinicsending yousomethingClient askswhere therestroom isBroughtextra pet toappointmentKids yellingin thebackgroundDoesn’tbring pet toappointmentNo callnoshowFrequentFlyerClientwent toMedExpressParvopuppywalkingon groundInappropriatelydressed owner"I can'thearyou"NomoneyClientpays incashClientcomes in,rx notreadyOwnerhangs upon youDoesn’tanswer,voicemailfullClientupsetabout waittimeClient curseson the phoneor in personMispronouncesdoctor's nameCalling forsomeonewho is notinClient ismore than10 minuteslateClient late toappointmentCornerstonecrashesClientwent toNorthDogpees inthe lobbyClientcomplainsabout thepriceReschedulea full day ofconsultsClient doesnot have anemailaddressTMIclientAsks formedicaladvice overthe phoneEmergency,client doesn’tanswerphoneCat, nocarrierPhonesdon’tworkNeedsdirectionsAllreceptionistsare busy andclient ishoveringAnotherclinicsending yousomething

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client asks where the restroom is
  2. Brought extra pet to appointment
  3. Kids yelling in the background
  4. Doesn’t bring pet to appointment
  5. No call no show
  6. Frequent Flyer
  7. Client went to Med Express
  8. Parvo puppy walking on ground
  9. Inappropriately dressed owner
  10. "I can't hear you"
  11. No money
  12. Client pays in cash
  13. Client comes in, rx not ready
  14. Owner hangs up on you
  15. Doesn’t answer, voicemail full
  16. Client upset about wait time
  17. Client curses on the phone or in person
  18. Mispronounces doctor's name
  19. Calling for someone who is not in
  20. Client is more than 10 minutes late
  21. Client late to appointment
  22. Cornerstone crashes
  23. Client went to North
  24. Dog pees in the lobby
  25. Client complains about the price
  26. Reschedule a full day of consults
  27. Client does not have an email address
  28. TMI client
  29. Asks for medical advice over the phone
  30. Emergency, client doesn’t answer phone
  31. Cat, no carrier
  32. Phones don’t work
  33. Needs directions
  34. All receptionists are busy and client is hovering
  35. Another clinic sending you something