Clientcomes in,rx notreadyNomoneyKids yellingin thebackgroundCalling forsomeonewho is notinTMIclientClientwent toMedExpressClientpays incashAsks formedicaladvice overthe phoneAllreceptionistsare busy andclient ishoveringClientupsetabout waittimeNo callnoshowParvopuppywalkingon ground"I can'thearyou"Client doesnot have anemailaddressPhonesdon’tworkDogpees inthe lobbyClient askswhere therestroom isOwnerhangs upon youReschedulea full day ofconsultsCornerstonecrashesCat, nocarrierClientwent toNorthDoesn’tanswer,voicemailfullClient curseson the phoneor in personClient late toappointmentInappropriatelydressed ownerDoesn’tbring pet toappointmentClient ismore than10 minuteslateClientcomplainsabout thepriceMispronouncesdoctor's nameAnotherclinicsending yousomethingNeedsdirectionsBroughtextra pet toappointmentFrequentFlyerEmergency,client doesn’tanswerphoneClientcomes in,rx notreadyNomoneyKids yellingin thebackgroundCalling forsomeonewho is notinTMIclientClientwent toMedExpressClientpays incashAsks formedicaladvice overthe phoneAllreceptionistsare busy andclient ishoveringClientupsetabout waittimeNo callnoshowParvopuppywalkingon ground"I can'thearyou"Client doesnot have anemailaddressPhonesdon’tworkDogpees inthe lobbyClient askswhere therestroom isOwnerhangs upon youReschedulea full day ofconsultsCornerstonecrashesCat, nocarrierClientwent toNorthDoesn’tanswer,voicemailfullClient curseson the phoneor in personClient late toappointmentInappropriatelydressed ownerDoesn’tbring pet toappointmentClient ismore than10 minuteslateClientcomplainsabout thepriceMispronouncesdoctor's nameAnotherclinicsending yousomethingNeedsdirectionsBroughtextra pet toappointmentFrequentFlyerEmergency,client doesn’tanswerphone

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client comes in, rx not ready
  2. No money
  3. Kids yelling in the background
  4. Calling for someone who is not in
  5. TMI client
  6. Client went to Med Express
  7. Client pays in cash
  8. Asks for medical advice over the phone
  9. All receptionists are busy and client is hovering
  10. Client upset about wait time
  11. No call no show
  12. Parvo puppy walking on ground
  13. "I can't hear you"
  14. Client does not have an email address
  15. Phones don’t work
  16. Dog pees in the lobby
  17. Client asks where the restroom is
  18. Owner hangs up on you
  19. Reschedule a full day of consults
  20. Cornerstone crashes
  21. Cat, no carrier
  22. Client went to North
  23. Doesn’t answer, voicemail full
  24. Client curses on the phone or in person
  25. Client late to appointment
  26. Inappropriately dressed owner
  27. Doesn’t bring pet to appointment
  28. Client is more than 10 minutes late
  29. Client complains about the price
  30. Mispronounces doctor's name
  31. Another clinic sending you something
  32. Needs directions
  33. Brought extra pet to appointment
  34. Frequent Flyer
  35. Emergency, client doesn’t answer phone