FrequentFlyer"I can'thearyou"Client late toappointmentNomoneyDogpees inthe lobbyClientupsetabout waittimeAllreceptionistsare busy andclient ishoveringMispronouncesdoctor's nameOwnerhangs upon youDoesn’tanswer,voicemailfullBroughtextra pet toappointmentClientwent toMedExpressClientcomes in,rx notreadyCornerstonecrashesEmergency,client doesn’tanswerphoneAnotherclinicsending yousomethingClientcomplainsabout thepriceInappropriatelydressed ownerKids yellingin thebackgroundReschedulea full day ofconsultsDoesn’tbring pet toappointmentClient ismore than10 minuteslateCat, nocarrierCalling forsomeonewho is notinClient curseson the phoneor in personNo callnoshowParvopuppywalkingon groundClientwent toNorthClient askswhere therestroom isTMIclientAsks formedicaladvice overthe phonePhonesdon’tworkClient doesnot have anemailaddressNeedsdirectionsClientpays incashFrequentFlyer"I can'thearyou"Client late toappointmentNomoneyDogpees inthe lobbyClientupsetabout waittimeAllreceptionistsare busy andclient ishoveringMispronouncesdoctor's nameOwnerhangs upon youDoesn’tanswer,voicemailfullBroughtextra pet toappointmentClientwent toMedExpressClientcomes in,rx notreadyCornerstonecrashesEmergency,client doesn’tanswerphoneAnotherclinicsending yousomethingClientcomplainsabout thepriceInappropriatelydressed ownerKids yellingin thebackgroundReschedulea full day ofconsultsDoesn’tbring pet toappointmentClient ismore than10 minuteslateCat, nocarrierCalling forsomeonewho is notinClient curseson the phoneor in personNo callnoshowParvopuppywalkingon groundClientwent toNorthClient askswhere therestroom isTMIclientAsks formedicaladvice overthe phonePhonesdon’tworkClient doesnot have anemailaddressNeedsdirectionsClientpays incash

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Frequent Flyer
  2. "I can't hear you"
  3. Client late to appointment
  4. No money
  5. Dog pees in the lobby
  6. Client upset about wait time
  7. All receptionists are busy and client is hovering
  8. Mispronounces doctor's name
  9. Owner hangs up on you
  10. Doesn’t answer, voicemail full
  11. Brought extra pet to appointment
  12. Client went to Med Express
  13. Client comes in, rx not ready
  14. Cornerstone crashes
  15. Emergency, client doesn’t answer phone
  16. Another clinic sending you something
  17. Client complains about the price
  18. Inappropriately dressed owner
  19. Kids yelling in the background
  20. Reschedule a full day of consults
  21. Doesn’t bring pet to appointment
  22. Client is more than 10 minutes late
  23. Cat, no carrier
  24. Calling for someone who is not in
  25. Client curses on the phone or in person
  26. No call no show
  27. Parvo puppy walking on ground
  28. Client went to North
  29. Client asks where the restroom is
  30. TMI client
  31. Asks for medical advice over the phone
  32. Phones don’t work
  33. Client does not have an email address
  34. Needs directions
  35. Client pays in cash