Fully filled outCallClassificationPhone#Time/DateCompletedallCallbackson TT'sScreenshotsubmissionNotatedWorkflowtask onSOSO#UpdatedB1 chat& emailTT#WarmTransferPhone#Time/DateAddedContactTracking toan AccountACCT#Added toOne onOneagendaSupverificationRespondedto questionin TeamChatScreenshotsubmissionFully filledout TTtemplate TT#DisabledoutdatedPop Up noteon AccountACCT#Post allama/alpachajoke, meme,or factPost inLLamaHallVerifiedCPNIPhone#Time/DateNo overdueQA/QCEvaluationsSupVerificationNo PastDue tasksfor BCScreenshotsubmissionNocurrentMakeChangesScreenshotsubmissionCompleteDeskstretchesDeskstretchesin LlamaHallFilled outDispatchTemplateTT#Assisteda Tech wnotationTT/SO/ACCT#Notatedupdate onSO fromcustomerinteraction.SO#PostedQuestionin TeamChatScreenshotsubmissionPositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DatePosted inStatusChangeChannelTime/DateAddedremark toanother'sTTTT#Fully filledout SOTemplate SO#Fully filled outCallClassificationPhone#Time/DateCompletedallCallbackson TT'sScreenshotsubmissionNotatedWorkflowtask onSOSO#UpdatedB1 chat& emailTT#WarmTransferPhone#Time/DateAddedContactTracking toan AccountACCT#Added toOne onOneagendaSupverificationRespondedto questionin TeamChatScreenshotsubmissionFully filledout TTtemplate TT#DisabledoutdatedPop Up noteon AccountACCT#Post allama/alpachajoke, meme,or factPost inLLamaHallVerifiedCPNIPhone#Time/DateNo overdueQA/QCEvaluationsSupVerificationNo PastDue tasksfor BCScreenshotsubmissionNocurrentMakeChangesScreenshotsubmissionCompleteDeskstretchesDeskstretchesin LlamaHallFilled outDispatchTemplateTT#Assisteda Tech wnotationTT/SO/ACCT#Notatedupdate onSO fromcustomerinteraction.SO#PostedQuestionin TeamChatScreenshotsubmissionPositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DatePosted inStatusChangeChannelTime/DateAddedremark toanother'sTTTT#Fully filledout SOTemplate SO#

A D V O C A T E - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
L L
2
L L
3
A A
4
M M
5
A A
6
L L
7
L L
8
A A
9
L L
10
A A
11
L L
12
L L
13
A A
14
A A
15
L L
16
M M
17
M M
18
A A
19
L L
20
M M
21
A A
22
L L
23
A A
24
M M
  1. L-Phone# Time/Date
    L-Fully filled out Call Classification
  2. L-Screenshot submission
    L-Completed all Callbacks on TT's
  3. A-SO#
    A-Notated Workflow task on SO
  4. M-TT#
    M-Updated B1 chat & email
  5. A-Phone# Time/Date
    A-Warm Transfer
  6. L-ACCT#
    L-Added Contact Tracking to an Account
  7. L-Sup verification
    L-Added to One on One agenda
  8. A-Screenshot submission
    A-Responded to question in Team Chat
  9. L-TT#
    L- Fully filled out TT template
  10. A-ACCT#
    A-Disabled outdated Pop Up note on Account
  11. L-Post in LLama Hall
    L-Post a llama/alpacha joke, meme, or fact
  12. L-Phone# Time/Date
    L-Verified CPNI
  13. A-Sup Verification
    A-No overdue QA/QC Evaluations
  14. A-Screenshot submission
    A-No Past Due tasks for BC
  15. L-Screenshot submission
    L-No current Make Changes
  16. M-Desk stretches in Llama Hall
    M-Complete Desk stretches
  17. M-TT#
    M-Filled out Dispatch Template
  18. A-TT/SO/ACCT#
    A-Assisted a Tech w notation
  19. L-SO#
    L-Notated update on SO from customer interaction.
  20. M-Screenshot submission
    M-Posted Question in Team Chat
  21. A-Phone# Time&Date
    A-Positioned After Call Survey 2x (beginning and end)
  22. L-Time/Date
    L-Posted in Status Change Channel
  23. A-TT#
    A-Added remark to another's TT
  24. M-SO#
    M-Fully filled out SO Template