WarmTransferPhone#Time/DatePost allama/alpachajoke, meme,or factPost inLLamaHallAddedContactTracking toan AccountACCT#CompletedallCallbackson TT'sScreenshotsubmissionNo PastDue tasksfor BCScreenshotsubmissionNo overdueQA/QCEvaluationsSupVerificationPositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DateFully filledout TTtemplate TT#NotatedWorkflowtask onSOSO#VerifiedCPNIPhone#Time/DateFilled outDispatchTemplateTT#Notatedupdate onSO fromcustomerinteraction.SO#UpdatedB1 chat& emailTT#Fully filled outCallClassificationPhone#Time/DateRespondedto questionin TeamChatScreenshotsubmissionPosted inStatusChangeChannelTime/DateFully filledout SOTemplate SO#Assisteda Tech wnotationTT/SO/ACCT#DisabledoutdatedPop Up noteon AccountACCT#Addedremark toanother'sTTTT#NocurrentMakeChangesScreenshotsubmissionCompleteDeskstretchesDeskstretchesin LlamaHallPostedQuestionin TeamChatScreenshotsubmissionAdded toOne onOneagendaSupverificationWarmTransferPhone#Time/DatePost allama/alpachajoke, meme,or factPost inLLamaHallAddedContactTracking toan AccountACCT#CompletedallCallbackson TT'sScreenshotsubmissionNo PastDue tasksfor BCScreenshotsubmissionNo overdueQA/QCEvaluationsSupVerificationPositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DateFully filledout TTtemplate TT#NotatedWorkflowtask onSOSO#VerifiedCPNIPhone#Time/DateFilled outDispatchTemplateTT#Notatedupdate onSO fromcustomerinteraction.SO#UpdatedB1 chat& emailTT#Fully filled outCallClassificationPhone#Time/DateRespondedto questionin TeamChatScreenshotsubmissionPosted inStatusChangeChannelTime/DateFully filledout SOTemplate SO#Assisteda Tech wnotationTT/SO/ACCT#DisabledoutdatedPop Up noteon AccountACCT#Addedremark toanother'sTTTT#NocurrentMakeChangesScreenshotsubmissionCompleteDeskstretchesDeskstretchesin LlamaHallPostedQuestionin TeamChatScreenshotsubmissionAdded toOne onOneagendaSupverification

A D V O C A T E - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
A A
2
L L
3
L L
4
L L
5
A A
6
A A
7
A A
8
L L
9
A A
10
L L
11
M M
12
L L
13
M M
14
L L
15
A A
16
L L
17
M M
18
A A
19
A A
20
A A
21
L L
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M M
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M M
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L L
  1. A-Phone# Time/Date
    A-Warm Transfer
  2. L-Post in LLama Hall
    L-Post a llama/alpacha joke, meme, or fact
  3. L-ACCT#
    L-Added Contact Tracking to an Account
  4. L-Screenshot submission
    L-Completed all Callbacks on TT's
  5. A-Screenshot submission
    A-No Past Due tasks for BC
  6. A-Sup Verification
    A-No overdue QA/QC Evaluations
  7. A-Phone# Time&Date
    A-Positioned After Call Survey 2x (beginning and end)
  8. L-TT#
    L- Fully filled out TT template
  9. A-SO#
    A-Notated Workflow task on SO
  10. L-Phone# Time/Date
    L-Verified CPNI
  11. M-TT#
    M-Filled out Dispatch Template
  12. L-SO#
    L-Notated update on SO from customer interaction.
  13. M-TT#
    M-Updated B1 chat & email
  14. L-Phone# Time/Date
    L-Fully filled out Call Classification
  15. A-Screenshot submission
    A-Responded to question in Team Chat
  16. L-Time/Date
    L-Posted in Status Change Channel
  17. M-SO#
    M-Fully filled out SO Template
  18. A-TT/SO/ACCT#
    A-Assisted a Tech w notation
  19. A-ACCT#
    A-Disabled outdated Pop Up note on Account
  20. A-TT#
    A-Added remark to another's TT
  21. L-Screenshot submission
    L-No current Make Changes
  22. M-Desk stretches in Llama Hall
    M-Complete Desk stretches
  23. M-Screenshot submission
    M-Posted Question in Team Chat
  24. L-Sup verification
    L-Added to One on One agenda