VerifiedCPNIPhone#Time/DateWarmTransferPhone#Time/DateNo PastDue tasksfor BCScreenshotsubmissionFully filled outCallClassificationPhone#Time/DateCompletedallCallbackson TT'sScreenshotsubmissionAdded toOne onOneagendaSupverificationDisabledoutdatedPop Up noteon AccountACCT#PositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DatePost allama/alpachajoke, meme,or factPost inLLamaHallNo overdueQA/QCEvaluationsSupVerificationCompleteDeskstretchesDeskstretchesin LlamaHallAssisteda Tech wnotationTT/SO/ACCT#Addedremark toanother'sTTTT#NocurrentMakeChangesScreenshotsubmissionFilled outDispatchTemplateTT#PostedQuestionin TeamChatScreenshotsubmissionFully filledout TTtemplate TT#UpdatedB1 chat& emailTT#Fully filledout SOTemplate SO#Respondedto questionin TeamChatScreenshotsubmissionAddedContactTracking toan AccountACCT#NotatedWorkflowtask onSOSO#Notatedupdate onSO fromcustomerinteraction.SO#Posted inStatusChangeChannelTime/DateVerifiedCPNIPhone#Time/DateWarmTransferPhone#Time/DateNo PastDue tasksfor BCScreenshotsubmissionFully filled outCallClassificationPhone#Time/DateCompletedallCallbackson TT'sScreenshotsubmissionAdded toOne onOneagendaSupverificationDisabledoutdatedPop Up noteon AccountACCT#PositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DatePost allama/alpachajoke, meme,or factPost inLLamaHallNo overdueQA/QCEvaluationsSupVerificationCompleteDeskstretchesDeskstretchesin LlamaHallAssisteda Tech wnotationTT/SO/ACCT#Addedremark toanother'sTTTT#NocurrentMakeChangesScreenshotsubmissionFilled outDispatchTemplateTT#PostedQuestionin TeamChatScreenshotsubmissionFully filledout TTtemplate TT#UpdatedB1 chat& emailTT#Fully filledout SOTemplate SO#Respondedto questionin TeamChatScreenshotsubmissionAddedContactTracking toan AccountACCT#NotatedWorkflowtask onSOSO#Notatedupdate onSO fromcustomerinteraction.SO#Posted inStatusChangeChannelTime/Date

A D V O C A T E - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
L L
2
A A
3
A A
4
L L
5
L L
6
L L
7
A A
8
A A
9
L L
10
A A
11
M M
12
A A
13
A A
14
L L
15
M M
16
M M
17
L L
18
M M
19
M M
20
A A
21
L L
22
A A
23
L L
24
L L
  1. L-Phone# Time/Date
    L-Verified CPNI
  2. A-Phone# Time/Date
    A-Warm Transfer
  3. A-Screenshot submission
    A-No Past Due tasks for BC
  4. L-Phone# Time/Date
    L-Fully filled out Call Classification
  5. L-Screenshot submission
    L-Completed all Callbacks on TT's
  6. L-Sup verification
    L-Added to One on One agenda
  7. A-ACCT#
    A-Disabled outdated Pop Up note on Account
  8. A-Phone# Time&Date
    A-Positioned After Call Survey 2x (beginning and end)
  9. L-Post in LLama Hall
    L-Post a llama/alpacha joke, meme, or fact
  10. A-Sup Verification
    A-No overdue QA/QC Evaluations
  11. M-Desk stretches in Llama Hall
    M-Complete Desk stretches
  12. A-TT/SO/ACCT#
    A-Assisted a Tech w notation
  13. A-TT#
    A-Added remark to another's TT
  14. L-Screenshot submission
    L-No current Make Changes
  15. M-TT#
    M-Filled out Dispatch Template
  16. M-Screenshot submission
    M-Posted Question in Team Chat
  17. L-TT#
    L- Fully filled out TT template
  18. M-TT#
    M-Updated B1 chat & email
  19. M-SO#
    M-Fully filled out SO Template
  20. A-Screenshot submission
    A-Responded to question in Team Chat
  21. L-ACCT#
    L-Added Contact Tracking to an Account
  22. A-SO#
    A-Notated Workflow task on SO
  23. L-SO#
    L-Notated update on SO from customer interaction.
  24. L-Time/Date
    L-Posted in Status Change Channel