AddedContactTracking toan AccountACCT#Added toOne onOneagendaSupverificationPosted inStatusChangeChannelTime/DateCompletedallCallbackson TT'sScreenshotsubmissionNocurrentMakeChangesScreenshotsubmissionWarmTransferPhone#Time/DateFully filledout TTtemplate TT#CompleteDeskstretchesDeskstretchesin LlamaHallNotatedWorkflowtask onSOSO#No overdueQA/QCEvaluationsSupVerificationVerifiedCPNIPhone#Time/DateAddedremark toanother'sTTTT#DisabledoutdatedPop Up noteon AccountACCT#No PastDue tasksfor BCScreenshotsubmissionPost allama/alpachajoke, meme,or factPost inLLamaHallAssisteda Tech wnotationTT/SO/ACCT#PostedQuestionin TeamChatScreenshotsubmissionUpdatedB1 chat& emailTT#PositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DateFilled outDispatchTemplateTT#Fully filledout SOTemplate SO#Respondedto questionin TeamChatScreenshotsubmissionFully filled outCallClassificationPhone#Time/DateNotatedupdate onSO fromcustomerinteraction.SO#AddedContactTracking toan AccountACCT#Added toOne onOneagendaSupverificationPosted inStatusChangeChannelTime/DateCompletedallCallbackson TT'sScreenshotsubmissionNocurrentMakeChangesScreenshotsubmissionWarmTransferPhone#Time/DateFully filledout TTtemplate TT#CompleteDeskstretchesDeskstretchesin LlamaHallNotatedWorkflowtask onSOSO#No overdueQA/QCEvaluationsSupVerificationVerifiedCPNIPhone#Time/DateAddedremark toanother'sTTTT#DisabledoutdatedPop Up noteon AccountACCT#No PastDue tasksfor BCScreenshotsubmissionPost allama/alpachajoke, meme,or factPost inLLamaHallAssisteda Tech wnotationTT/SO/ACCT#PostedQuestionin TeamChatScreenshotsubmissionUpdatedB1 chat& emailTT#PositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DateFilled outDispatchTemplateTT#Fully filledout SOTemplate SO#Respondedto questionin TeamChatScreenshotsubmissionFully filled outCallClassificationPhone#Time/DateNotatedupdate onSO fromcustomerinteraction.SO#

A D V O C A T E - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
L L
2
L L
3
L L
4
L L
5
L L
6
A A
7
L L
8
M M
9
A A
10
A A
11
L L
12
A A
13
A A
14
A A
15
L L
16
A A
17
M M
18
M M
19
A A
20
M M
21
M M
22
A A
23
L L
24
L L
  1. L-ACCT#
    L-Added Contact Tracking to an Account
  2. L-Sup verification
    L-Added to One on One agenda
  3. L-Time/Date
    L-Posted in Status Change Channel
  4. L-Screenshot submission
    L-Completed all Callbacks on TT's
  5. L-Screenshot submission
    L-No current Make Changes
  6. A-Phone# Time/Date
    A-Warm Transfer
  7. L-TT#
    L- Fully filled out TT template
  8. M-Desk stretches in Llama Hall
    M-Complete Desk stretches
  9. A-SO#
    A-Notated Workflow task on SO
  10. A-Sup Verification
    A-No overdue QA/QC Evaluations
  11. L-Phone# Time/Date
    L-Verified CPNI
  12. A-TT#
    A-Added remark to another's TT
  13. A-ACCT#
    A-Disabled outdated Pop Up note on Account
  14. A-Screenshot submission
    A-No Past Due tasks for BC
  15. L-Post in LLama Hall
    L-Post a llama/alpacha joke, meme, or fact
  16. A-TT/SO/ACCT#
    A-Assisted a Tech w notation
  17. M-Screenshot submission
    M-Posted Question in Team Chat
  18. M-TT#
    M-Updated B1 chat & email
  19. A-Phone# Time&Date
    A-Positioned After Call Survey 2x (beginning and end)
  20. M-TT#
    M-Filled out Dispatch Template
  21. M-SO#
    M-Fully filled out SO Template
  22. A-Screenshot submission
    A-Responded to question in Team Chat
  23. L-Phone# Time/Date
    L-Fully filled out Call Classification
  24. L-SO#
    L-Notated update on SO from customer interaction.