Notatedupdate onSO fromcustomerinteraction.SO#Post allama/alpachajoke, meme,or factPost inLLamaHallFully filledout SOTemplate SO#CompletedallCallbackson TT'sScreenshotsubmissionVerifiedCPNIPhone#Time/DateAddedContactTracking toan AccountACCT#WarmTransferPhone#Time/DateAddedremark toanother'sTTTT#CompleteDeskstretchesDeskstretchesin LlamaHallUpdatedB1 chat& emailTT#Fully filledout TTtemplate TT#Respondedto questionin TeamChatScreenshotsubmissionPostedQuestionin TeamChatScreenshotsubmissionNocurrentMakeChangesScreenshotsubmissionPosted inStatusChangeChannelTime/DateNo overdueQA/QCEvaluationsSupVerificationFully filled outCallClassificationPhone#Time/DateNotatedWorkflowtask onSOSO#DisabledoutdatedPop Up noteon AccountACCT#No PastDue tasksfor BCScreenshotsubmissionPositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DateAssisteda Tech wnotationTT/SO/ACCT#Filled outDispatchTemplateTT#Added toOne onOneagendaSupverificationNotatedupdate onSO fromcustomerinteraction.SO#Post allama/alpachajoke, meme,or factPost inLLamaHallFully filledout SOTemplate SO#CompletedallCallbackson TT'sScreenshotsubmissionVerifiedCPNIPhone#Time/DateAddedContactTracking toan AccountACCT#WarmTransferPhone#Time/DateAddedremark toanother'sTTTT#CompleteDeskstretchesDeskstretchesin LlamaHallUpdatedB1 chat& emailTT#Fully filledout TTtemplate TT#Respondedto questionin TeamChatScreenshotsubmissionPostedQuestionin TeamChatScreenshotsubmissionNocurrentMakeChangesScreenshotsubmissionPosted inStatusChangeChannelTime/DateNo overdueQA/QCEvaluationsSupVerificationFully filled outCallClassificationPhone#Time/DateNotatedWorkflowtask onSOSO#DisabledoutdatedPop Up noteon AccountACCT#No PastDue tasksfor BCScreenshotsubmissionPositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DateAssisteda Tech wnotationTT/SO/ACCT#Filled outDispatchTemplateTT#Added toOne onOneagendaSupverification

A D V O C A T E - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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L L
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L L
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M M
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L L
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L L
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L L
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A A
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A A
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M M
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M M
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L L
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A A
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M M
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L L
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L L
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A A
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L L
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A A
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A A
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A A
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A A
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A A
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M M
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L L
  1. L-SO#
    L-Notated update on SO from customer interaction.
  2. L-Post in LLama Hall
    L-Post a llama/alpacha joke, meme, or fact
  3. M-SO#
    M-Fully filled out SO Template
  4. L-Screenshot submission
    L-Completed all Callbacks on TT's
  5. L-Phone# Time/Date
    L-Verified CPNI
  6. L-ACCT#
    L-Added Contact Tracking to an Account
  7. A-Phone# Time/Date
    A-Warm Transfer
  8. A-TT#
    A-Added remark to another's TT
  9. M-Desk stretches in Llama Hall
    M-Complete Desk stretches
  10. M-TT#
    M-Updated B1 chat & email
  11. L-TT#
    L- Fully filled out TT template
  12. A-Screenshot submission
    A-Responded to question in Team Chat
  13. M-Screenshot submission
    M-Posted Question in Team Chat
  14. L-Screenshot submission
    L-No current Make Changes
  15. L-Time/Date
    L-Posted in Status Change Channel
  16. A-Sup Verification
    A-No overdue QA/QC Evaluations
  17. L-Phone# Time/Date
    L-Fully filled out Call Classification
  18. A-SO#
    A-Notated Workflow task on SO
  19. A-ACCT#
    A-Disabled outdated Pop Up note on Account
  20. A-Screenshot submission
    A-No Past Due tasks for BC
  21. A-Phone# Time&Date
    A-Positioned After Call Survey 2x (beginning and end)
  22. A-TT/SO/ACCT#
    A-Assisted a Tech w notation
  23. M-TT#
    M-Filled out Dispatch Template
  24. L-Sup verification
    L-Added to One on One agenda