PositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DateFully filled outCallClassificationPhone#Time/DatePost allama/alpachajoke, meme,or factPost inLLamaHallAddedremark toanother'sTTTT#Filled outDispatchTemplateTT#CompleteDeskstretchesDeskstretchesin LlamaHallNo overdueQA/QCEvaluationsSupVerificationNo PastDue tasksfor BCScreenshotsubmissionFully filledout TTtemplate TT#AddedContactTracking toan AccountACCT#NocurrentMakeChangesScreenshotsubmissionDisabledoutdatedPop Up noteon AccountACCT#Posted inStatusChangeChannelTime/DateAssisteda Tech wnotationTT/SO/ACCT#CompletedallCallbackson TT'sScreenshotsubmissionAdded toOne onOneagendaSupverificationNotatedWorkflowtask onSOSO#Respondedto questionin TeamChatScreenshotsubmissionVerifiedCPNIPhone#Time/DateUpdatedB1 chat& emailTT#Fully filledout SOTemplate SO#Notatedupdate onSO fromcustomerinteraction.SO#PostedQuestionin TeamChatScreenshotsubmissionWarmTransferPhone#Time/DatePositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DateFully filled outCallClassificationPhone#Time/DatePost allama/alpachajoke, meme,or factPost inLLamaHallAddedremark toanother'sTTTT#Filled outDispatchTemplateTT#CompleteDeskstretchesDeskstretchesin LlamaHallNo overdueQA/QCEvaluationsSupVerificationNo PastDue tasksfor BCScreenshotsubmissionFully filledout TTtemplate TT#AddedContactTracking toan AccountACCT#NocurrentMakeChangesScreenshotsubmissionDisabledoutdatedPop Up noteon AccountACCT#Posted inStatusChangeChannelTime/DateAssisteda Tech wnotationTT/SO/ACCT#CompletedallCallbackson TT'sScreenshotsubmissionAdded toOne onOneagendaSupverificationNotatedWorkflowtask onSOSO#Respondedto questionin TeamChatScreenshotsubmissionVerifiedCPNIPhone#Time/DateUpdatedB1 chat& emailTT#Fully filledout SOTemplate SO#Notatedupdate onSO fromcustomerinteraction.SO#PostedQuestionin TeamChatScreenshotsubmissionWarmTransferPhone#Time/Date

A D V O C A T E - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
A A
2
L L
3
L L
4
A A
5
M M
6
M M
7
A A
8
A A
9
L L
10
L L
11
L L
12
A A
13
L L
14
A A
15
L L
16
L L
17
A A
18
A A
19
L L
20
M M
21
M M
22
L L
23
M M
24
A A
  1. A-Phone# Time&Date
    A-Positioned After Call Survey 2x (beginning and end)
  2. L-Phone# Time/Date
    L-Fully filled out Call Classification
  3. L-Post in LLama Hall
    L-Post a llama/alpacha joke, meme, or fact
  4. A-TT#
    A-Added remark to another's TT
  5. M-TT#
    M-Filled out Dispatch Template
  6. M-Desk stretches in Llama Hall
    M-Complete Desk stretches
  7. A-Sup Verification
    A-No overdue QA/QC Evaluations
  8. A-Screenshot submission
    A-No Past Due tasks for BC
  9. L-TT#
    L- Fully filled out TT template
  10. L-ACCT#
    L-Added Contact Tracking to an Account
  11. L-Screenshot submission
    L-No current Make Changes
  12. A-ACCT#
    A-Disabled outdated Pop Up note on Account
  13. L-Time/Date
    L-Posted in Status Change Channel
  14. A-TT/SO/ACCT#
    A-Assisted a Tech w notation
  15. L-Screenshot submission
    L-Completed all Callbacks on TT's
  16. L-Sup verification
    L-Added to One on One agenda
  17. A-SO#
    A-Notated Workflow task on SO
  18. A-Screenshot submission
    A-Responded to question in Team Chat
  19. L-Phone# Time/Date
    L-Verified CPNI
  20. M-TT#
    M-Updated B1 chat & email
  21. M-SO#
    M-Fully filled out SO Template
  22. L-SO#
    L-Notated update on SO from customer interaction.
  23. M-Screenshot submission
    M-Posted Question in Team Chat
  24. A-Phone# Time/Date
    A-Warm Transfer