Fully filledout SOTemplate SO#Assisteda Tech wnotationTT/SO/ACCT#Filled outDispatchTemplateTT#AddedContactTracking toan AccountACCT#CompleteDeskstretchesDeskstretchesin LlamaHallNo PastDue tasksfor BCScreenshotsubmissionPosted inStatusChangeChannelTime/DateDisabledoutdatedPop Up noteon AccountACCT#CompletedallCallbackson TT'sScreenshotsubmissionRespondedto questionin TeamChatScreenshotsubmissionNocurrentMakeChangesScreenshotsubmissionAdded toOne onOneagendaSupverificationAddedremark toanother'sTTTT#PositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DateUpdatedB1 chat& emailTT#PostedQuestionin TeamChatScreenshotsubmissionFully filledout TTtemplate TT#Fully filled outCallClassificationPhone#Time/DateNo overdueQA/QCEvaluationsSupVerificationVerifiedCPNIPhone#Time/DatePost allama/alpachajoke, meme,or factPost inLLamaHallNotatedupdate onSO fromcustomerinteraction.SO#WarmTransferPhone#Time/DateNotatedWorkflowtask onSOSO#Fully filledout SOTemplate SO#Assisteda Tech wnotationTT/SO/ACCT#Filled outDispatchTemplateTT#AddedContactTracking toan AccountACCT#CompleteDeskstretchesDeskstretchesin LlamaHallNo PastDue tasksfor BCScreenshotsubmissionPosted inStatusChangeChannelTime/DateDisabledoutdatedPop Up noteon AccountACCT#CompletedallCallbackson TT'sScreenshotsubmissionRespondedto questionin TeamChatScreenshotsubmissionNocurrentMakeChangesScreenshotsubmissionAdded toOne onOneagendaSupverificationAddedremark toanother'sTTTT#PositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DateUpdatedB1 chat& emailTT#PostedQuestionin TeamChatScreenshotsubmissionFully filledout TTtemplate TT#Fully filled outCallClassificationPhone#Time/DateNo overdueQA/QCEvaluationsSupVerificationVerifiedCPNIPhone#Time/DatePost allama/alpachajoke, meme,or factPost inLLamaHallNotatedupdate onSO fromcustomerinteraction.SO#WarmTransferPhone#Time/DateNotatedWorkflowtask onSOSO#

A D V O C A T E - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
M M
2
A A
3
M M
4
L L
5
M M
6
A A
7
L L
8
A A
9
L L
10
A A
11
L L
12
L L
13
A A
14
A A
15
M M
16
M M
17
L L
18
L L
19
A A
20
L L
21
L L
22
L L
23
A A
24
A A
  1. M-SO#
    M-Fully filled out SO Template
  2. A-TT/SO/ACCT#
    A-Assisted a Tech w notation
  3. M-TT#
    M-Filled out Dispatch Template
  4. L-ACCT#
    L-Added Contact Tracking to an Account
  5. M-Desk stretches in Llama Hall
    M-Complete Desk stretches
  6. A-Screenshot submission
    A-No Past Due tasks for BC
  7. L-Time/Date
    L-Posted in Status Change Channel
  8. A-ACCT#
    A-Disabled outdated Pop Up note on Account
  9. L-Screenshot submission
    L-Completed all Callbacks on TT's
  10. A-Screenshot submission
    A-Responded to question in Team Chat
  11. L-Screenshot submission
    L-No current Make Changes
  12. L-Sup verification
    L-Added to One on One agenda
  13. A-TT#
    A-Added remark to another's TT
  14. A-Phone# Time&Date
    A-Positioned After Call Survey 2x (beginning and end)
  15. M-TT#
    M-Updated B1 chat & email
  16. M-Screenshot submission
    M-Posted Question in Team Chat
  17. L-TT#
    L- Fully filled out TT template
  18. L-Phone# Time/Date
    L-Fully filled out Call Classification
  19. A-Sup Verification
    A-No overdue QA/QC Evaluations
  20. L-Phone# Time/Date
    L-Verified CPNI
  21. L-Post in LLama Hall
    L-Post a llama/alpacha joke, meme, or fact
  22. L-SO#
    L-Notated update on SO from customer interaction.
  23. A-Phone# Time/Date
    A-Warm Transfer
  24. A-SO#
    A-Notated Workflow task on SO