Posted inStatusChangeChannelTime/DateAddedContactTracking toan AccountACCT#Assisteda Tech wnotationTT/SO/ACCT#NotatedWorkflowtask onSOSO#NocurrentMakeChangesScreenshotsubmissionNotatedupdate onSO fromcustomerinteraction.SO#Fully filledout TTtemplate TT#PostedQuestionin TeamChatScreenshotsubmissionAdded toOne onOneagendaSupverificationFully filledout SOTemplate SO#No PastDue tasksfor BCScreenshotsubmissionFilled outDispatchTemplateTT#VerifiedCPNIPhone#Time/DateCompleteDeskstretchesDeskstretchesin LlamaHallPositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DatePost allama/alpachajoke, meme,or factPost inLLamaHallUpdatedB1 chat& emailTT#Respondedto questionin TeamChatScreenshotsubmissionNo overdueQA/QCEvaluationsSupVerificationCompletedallCallbackson TT'sScreenshotsubmissionWarmTransferPhone#Time/DateAddedremark toanother'sTTTT#Fully filled outCallClassificationPhone#Time/DateDisabledoutdatedPop Up noteon AccountACCT#Posted inStatusChangeChannelTime/DateAddedContactTracking toan AccountACCT#Assisteda Tech wnotationTT/SO/ACCT#NotatedWorkflowtask onSOSO#NocurrentMakeChangesScreenshotsubmissionNotatedupdate onSO fromcustomerinteraction.SO#Fully filledout TTtemplate TT#PostedQuestionin TeamChatScreenshotsubmissionAdded toOne onOneagendaSupverificationFully filledout SOTemplate SO#No PastDue tasksfor BCScreenshotsubmissionFilled outDispatchTemplateTT#VerifiedCPNIPhone#Time/DateCompleteDeskstretchesDeskstretchesin LlamaHallPositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DatePost allama/alpachajoke, meme,or factPost inLLamaHallUpdatedB1 chat& emailTT#Respondedto questionin TeamChatScreenshotsubmissionNo overdueQA/QCEvaluationsSupVerificationCompletedallCallbackson TT'sScreenshotsubmissionWarmTransferPhone#Time/DateAddedremark toanother'sTTTT#Fully filled outCallClassificationPhone#Time/DateDisabledoutdatedPop Up noteon AccountACCT#

A D V O C A T E - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
L L
2
L L
3
A A
4
A A
5
L L
6
L L
7
L L
8
M M
9
L L
10
M M
11
A A
12
M M
13
L L
14
M M
15
A A
16
L L
17
M M
18
A A
19
A A
20
L L
21
A A
22
A A
23
L L
24
A A
  1. L-Time/Date
    L-Posted in Status Change Channel
  2. L-ACCT#
    L-Added Contact Tracking to an Account
  3. A-TT/SO/ACCT#
    A-Assisted a Tech w notation
  4. A-SO#
    A-Notated Workflow task on SO
  5. L-Screenshot submission
    L-No current Make Changes
  6. L-SO#
    L-Notated update on SO from customer interaction.
  7. L-TT#
    L- Fully filled out TT template
  8. M-Screenshot submission
    M-Posted Question in Team Chat
  9. L-Sup verification
    L-Added to One on One agenda
  10. M-SO#
    M-Fully filled out SO Template
  11. A-Screenshot submission
    A-No Past Due tasks for BC
  12. M-TT#
    M-Filled out Dispatch Template
  13. L-Phone# Time/Date
    L-Verified CPNI
  14. M-Desk stretches in Llama Hall
    M-Complete Desk stretches
  15. A-Phone# Time&Date
    A-Positioned After Call Survey 2x (beginning and end)
  16. L-Post in LLama Hall
    L-Post a llama/alpacha joke, meme, or fact
  17. M-TT#
    M-Updated B1 chat & email
  18. A-Screenshot submission
    A-Responded to question in Team Chat
  19. A-Sup Verification
    A-No overdue QA/QC Evaluations
  20. L-Screenshot submission
    L-Completed all Callbacks on TT's
  21. A-Phone# Time/Date
    A-Warm Transfer
  22. A-TT#
    A-Added remark to another's TT
  23. L-Phone# Time/Date
    L-Fully filled out Call Classification
  24. A-ACCT#
    A-Disabled outdated Pop Up note on Account