DisabledoutdatedPop Up noteon AccountACCT#AddedContactTracking toan AccountACCT#No overdueQA/QCEvaluationsSupVerificationCompletedallCallbackson TT'sScreenshotsubmissionFilled outDispatchTemplateTT#PositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DatePosted inStatusChangeChannelTime/DateAddedremark toanother'sTTTT#Respondedto questionin TeamChatScreenshotsubmissionNotatedWorkflowtask onSOSO#CompleteDeskstretchesDeskstretchesin LlamaHallWarmTransferPhone#Time/DateNocurrentMakeChangesScreenshotsubmissionFully filledout TTtemplate TT#No PastDue tasksfor BCScreenshotsubmissionPostedQuestionin TeamChatScreenshotsubmissionVerifiedCPNIPhone#Time/DateFully filledout SOTemplate SO#Added toOne onOneagendaSupverificationFully filled outCallClassificationPhone#Time/DateUpdatedB1 chat& emailTT#Notatedupdate onSO fromcustomerinteraction.SO#Assisteda Tech wnotationTT/SO/ACCT#Post allama/alpachajoke, meme,or factPost inLLamaHallDisabledoutdatedPop Up noteon AccountACCT#AddedContactTracking toan AccountACCT#No overdueQA/QCEvaluationsSupVerificationCompletedallCallbackson TT'sScreenshotsubmissionFilled outDispatchTemplateTT#PositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DatePosted inStatusChangeChannelTime/DateAddedremark toanother'sTTTT#Respondedto questionin TeamChatScreenshotsubmissionNotatedWorkflowtask onSOSO#CompleteDeskstretchesDeskstretchesin LlamaHallWarmTransferPhone#Time/DateNocurrentMakeChangesScreenshotsubmissionFully filledout TTtemplate TT#No PastDue tasksfor BCScreenshotsubmissionPostedQuestionin TeamChatScreenshotsubmissionVerifiedCPNIPhone#Time/DateFully filledout SOTemplate SO#Added toOne onOneagendaSupverificationFully filled outCallClassificationPhone#Time/DateUpdatedB1 chat& emailTT#Notatedupdate onSO fromcustomerinteraction.SO#Assisteda Tech wnotationTT/SO/ACCT#Post allama/alpachajoke, meme,or factPost inLLamaHall

A D V O C A T E - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
A A
2
L L
3
A A
4
L L
5
M M
6
A A
7
L L
8
A A
9
A A
10
A A
11
M M
12
A A
13
L L
14
L L
15
A A
16
M M
17
L L
18
M M
19
L L
20
L L
21
M M
22
L L
23
A A
24
L L
  1. A-ACCT#
    A-Disabled outdated Pop Up note on Account
  2. L-ACCT#
    L-Added Contact Tracking to an Account
  3. A-Sup Verification
    A-No overdue QA/QC Evaluations
  4. L-Screenshot submission
    L-Completed all Callbacks on TT's
  5. M-TT#
    M-Filled out Dispatch Template
  6. A-Phone# Time&Date
    A-Positioned After Call Survey 2x (beginning and end)
  7. L-Time/Date
    L-Posted in Status Change Channel
  8. A-TT#
    A-Added remark to another's TT
  9. A-Screenshot submission
    A-Responded to question in Team Chat
  10. A-SO#
    A-Notated Workflow task on SO
  11. M-Desk stretches in Llama Hall
    M-Complete Desk stretches
  12. A-Phone# Time/Date
    A-Warm Transfer
  13. L-Screenshot submission
    L-No current Make Changes
  14. L-TT#
    L- Fully filled out TT template
  15. A-Screenshot submission
    A-No Past Due tasks for BC
  16. M-Screenshot submission
    M-Posted Question in Team Chat
  17. L-Phone# Time/Date
    L-Verified CPNI
  18. M-SO#
    M-Fully filled out SO Template
  19. L-Sup verification
    L-Added to One on One agenda
  20. L-Phone# Time/Date
    L-Fully filled out Call Classification
  21. M-TT#
    M-Updated B1 chat & email
  22. L-SO#
    L-Notated update on SO from customer interaction.
  23. A-TT/SO/ACCT#
    A-Assisted a Tech w notation
  24. L-Post in LLama Hall
    L-Post a llama/alpacha joke, meme, or fact