Fully filled outCallClassificationPhone#Time/DateNotatedWorkflowtask onSOSO#Addedremark toanother'sTTTT#CompleteDeskstretchesDeskstretchesin LlamaHallFilled outDispatchTemplateTT#PostedQuestionin TeamChatScreenshotsubmissionPosted inStatusChangeChannelTime/DateUpdatedB1 chat& emailTT#NocurrentMakeChangesScreenshotsubmissionFully filledout TTtemplate TT#Post allama/alpachajoke, meme,or factPost inLLamaHallAdded toOne onOneagendaSupverificationDisabledoutdatedPop Up noteon AccountACCT#No overdueQA/QCEvaluationsSupVerificationAddedContactTracking toan AccountACCT#VerifiedCPNIPhone#Time/DateFully filledout SOTemplate SO#PositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DateNotatedupdate onSO fromcustomerinteraction.SO#No PastDue tasksfor BCScreenshotsubmissionCompletedallCallbackson TT'sScreenshotsubmissionAssisteda Tech wnotationTT/SO/ACCT#WarmTransferPhone#Time/DateRespondedto questionin TeamChatScreenshotsubmissionFully filled outCallClassificationPhone#Time/DateNotatedWorkflowtask onSOSO#Addedremark toanother'sTTTT#CompleteDeskstretchesDeskstretchesin LlamaHallFilled outDispatchTemplateTT#PostedQuestionin TeamChatScreenshotsubmissionPosted inStatusChangeChannelTime/DateUpdatedB1 chat& emailTT#NocurrentMakeChangesScreenshotsubmissionFully filledout TTtemplate TT#Post allama/alpachajoke, meme,or factPost inLLamaHallAdded toOne onOneagendaSupverificationDisabledoutdatedPop Up noteon AccountACCT#No overdueQA/QCEvaluationsSupVerificationAddedContactTracking toan AccountACCT#VerifiedCPNIPhone#Time/DateFully filledout SOTemplate SO#PositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DateNotatedupdate onSO fromcustomerinteraction.SO#No PastDue tasksfor BCScreenshotsubmissionCompletedallCallbackson TT'sScreenshotsubmissionAssisteda Tech wnotationTT/SO/ACCT#WarmTransferPhone#Time/DateRespondedto questionin TeamChatScreenshotsubmission

A D V O C A T E - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
L L
2
A A
3
A A
4
M M
5
M M
6
M M
7
L L
8
M M
9
L L
10
L L
11
L L
12
L L
13
A A
14
A A
15
L L
16
L L
17
M M
18
A A
19
L L
20
A A
21
L L
22
A A
23
A A
24
A A
  1. L-Phone# Time/Date
    L-Fully filled out Call Classification
  2. A-SO#
    A-Notated Workflow task on SO
  3. A-TT#
    A-Added remark to another's TT
  4. M-Desk stretches in Llama Hall
    M-Complete Desk stretches
  5. M-TT#
    M-Filled out Dispatch Template
  6. M-Screenshot submission
    M-Posted Question in Team Chat
  7. L-Time/Date
    L-Posted in Status Change Channel
  8. M-TT#
    M-Updated B1 chat & email
  9. L-Screenshot submission
    L-No current Make Changes
  10. L-TT#
    L- Fully filled out TT template
  11. L-Post in LLama Hall
    L-Post a llama/alpacha joke, meme, or fact
  12. L-Sup verification
    L-Added to One on One agenda
  13. A-ACCT#
    A-Disabled outdated Pop Up note on Account
  14. A-Sup Verification
    A-No overdue QA/QC Evaluations
  15. L-ACCT#
    L-Added Contact Tracking to an Account
  16. L-Phone# Time/Date
    L-Verified CPNI
  17. M-SO#
    M-Fully filled out SO Template
  18. A-Phone# Time&Date
    A-Positioned After Call Survey 2x (beginning and end)
  19. L-SO#
    L-Notated update on SO from customer interaction.
  20. A-Screenshot submission
    A-No Past Due tasks for BC
  21. L-Screenshot submission
    L-Completed all Callbacks on TT's
  22. A-TT/SO/ACCT#
    A-Assisted a Tech w notation
  23. A-Phone# Time/Date
    A-Warm Transfer
  24. A-Screenshot submission
    A-Responded to question in Team Chat