UpdatedB1 chat& emailTT#NotatedWorkflowtask onSOSO#Post allama/alpachajoke, meme,or factPost inLLamaHallNotatedupdate onSO fromcustomerinteraction.SO#Posted inStatusChangeChannelTime/DateNocurrentMakeChangesScreenshotsubmissionDisabledoutdatedPop Up noteon AccountACCT#CompleteDeskstretchesDeskstretchesin LlamaHallWarmTransferPhone#Time/DateFully filledout SOTemplate SO#Respondedto questionin TeamChatScreenshotsubmissionFilled outDispatchTemplateTT#AddedContactTracking toan AccountACCT#CompletedallCallbackson TT'sScreenshotsubmissionAdded toOne onOneagendaSupverificationFully filled outCallClassificationPhone#Time/DateNo PastDue tasksfor BCScreenshotsubmissionAddedremark toanother'sTTTT#No overdueQA/QCEvaluationsSupVerificationPositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DatePostedQuestionin TeamChatScreenshotsubmissionAssisteda Tech wnotationTT/SO/ACCT#VerifiedCPNIPhone#Time/DateFully filledout TTtemplate TT#UpdatedB1 chat& emailTT#NotatedWorkflowtask onSOSO#Post allama/alpachajoke, meme,or factPost inLLamaHallNotatedupdate onSO fromcustomerinteraction.SO#Posted inStatusChangeChannelTime/DateNocurrentMakeChangesScreenshotsubmissionDisabledoutdatedPop Up noteon AccountACCT#CompleteDeskstretchesDeskstretchesin LlamaHallWarmTransferPhone#Time/DateFully filledout SOTemplate SO#Respondedto questionin TeamChatScreenshotsubmissionFilled outDispatchTemplateTT#AddedContactTracking toan AccountACCT#CompletedallCallbackson TT'sScreenshotsubmissionAdded toOne onOneagendaSupverificationFully filled outCallClassificationPhone#Time/DateNo PastDue tasksfor BCScreenshotsubmissionAddedremark toanother'sTTTT#No overdueQA/QCEvaluationsSupVerificationPositionedAfter CallSurvey 2x(beginningand end)Phone#Time&DatePostedQuestionin TeamChatScreenshotsubmissionAssisteda Tech wnotationTT/SO/ACCT#VerifiedCPNIPhone#Time/DateFully filledout TTtemplate TT#

A D V O C A T E - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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M M
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A A
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L L
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L L
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L L
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L L
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A A
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M M
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A A
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M M
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A A
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M M
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L L
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L L
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L L
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L L
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A A
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A A
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A A
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A A
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M M
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A A
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L L
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L L
  1. M-TT#
    M-Updated B1 chat & email
  2. A-SO#
    A-Notated Workflow task on SO
  3. L-Post in LLama Hall
    L-Post a llama/alpacha joke, meme, or fact
  4. L-SO#
    L-Notated update on SO from customer interaction.
  5. L-Time/Date
    L-Posted in Status Change Channel
  6. L-Screenshot submission
    L-No current Make Changes
  7. A-ACCT#
    A-Disabled outdated Pop Up note on Account
  8. M-Desk stretches in Llama Hall
    M-Complete Desk stretches
  9. A-Phone# Time/Date
    A-Warm Transfer
  10. M-SO#
    M-Fully filled out SO Template
  11. A-Screenshot submission
    A-Responded to question in Team Chat
  12. M-TT#
    M-Filled out Dispatch Template
  13. L-ACCT#
    L-Added Contact Tracking to an Account
  14. L-Screenshot submission
    L-Completed all Callbacks on TT's
  15. L-Sup verification
    L-Added to One on One agenda
  16. L-Phone# Time/Date
    L-Fully filled out Call Classification
  17. A-Screenshot submission
    A-No Past Due tasks for BC
  18. A-TT#
    A-Added remark to another's TT
  19. A-Sup Verification
    A-No overdue QA/QC Evaluations
  20. A-Phone# Time&Date
    A-Positioned After Call Survey 2x (beginning and end)
  21. M-Screenshot submission
    M-Posted Question in Team Chat
  22. A-TT/SO/ACCT#
    A-Assisted a Tech w notation
  23. L-Phone# Time/Date
    L-Verified CPNI
  24. L-TT#
    L- Fully filled out TT template