Hit outboundcall metric(150 total forweek)Get 2positiveinternalsurveysLess than40%unavailabletime for theweekResolve 10claims inValidationstatus that areover 100 daysagedMake apaymentdecision on 20claims that areunder 60 daysagedFiled a claimthat hadexposure withinsurancewithin first weekSubmitted10 claimsover $10Kfor approvalCall 20carriers andsubmit theirclaim fordeductionSubmitted 15late deliveryclaims forapproval anddeductionSubmitted 5activepresentedclaims forapproval/deductionResolved5 claimsover 200days agedResolve 5claimsover 300days agedSubmitted 5Tier 2 Claimsfor customerpaymentSubmitted 5Tier 1 Claimsfor customerpaymentUpdate 20LAE's andcustomerson all of theiropen claimsSubmit 5produceclaims forcustomerpaymentSubmitted15repowerclaimsMade acustomer andsales aware ofconcerns with aclaim within firstweekResolved21claimsMake apaymentdecision on 15claims over 100days agedSerenadeJesse,Chelsea, orChamille withyour favoritesongNoRONA'sfor entireweekSubmitted aclaim forapproval onfirst day ofreceivinginvoiceSubmit 10claims withno exposurefor approval/deductionHit outboundcall metric(150 total forweek)Get 2positiveinternalsurveysLess than40%unavailabletime for theweekResolve 10claims inValidationstatus that areover 100 daysagedMake apaymentdecision on 20claims that areunder 60 daysagedFiled a claimthat hadexposure withinsurancewithin first weekSubmitted10 claimsover $10Kfor approvalCall 20carriers andsubmit theirclaim fordeductionSubmitted 15late deliveryclaims forapproval anddeductionSubmitted 5activepresentedclaims forapproval/deductionResolved5 claimsover 200days agedResolve 5claimsover 300days agedSubmitted 5Tier 2 Claimsfor customerpaymentSubmitted 5Tier 1 Claimsfor customerpaymentUpdate 20LAE's andcustomerson all of theiropen claimsSubmit 5produceclaims forcustomerpaymentSubmitted15repowerclaimsMade acustomer andsales aware ofconcerns with aclaim within firstweekResolved21claimsMake apaymentdecision on 15claims over 100days agedSerenadeJesse,Chelsea, orChamille withyour favoritesongNoRONA'sfor entireweekSubmitted aclaim forapproval onfirst day ofreceivinginvoiceSubmit 10claims withno exposurefor approval/deduction

CLAIMS BINGO (FTL) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hit outbound call metric (150 total for week)
  2. Get 2 positive internal surveys
  3. Less than 40% unavailable time for the week
  4. Resolve 10 claims in Validation status that are over 100 days aged
  5. Make a payment decision on 20 claims that are under 60 days aged
  6. Filed a claim that had exposure with insurance within first week
  7. Submitted 10 claims over $10K for approval
  8. Call 20 carriers and submit their claim for deduction
  9. Submitted 15 late delivery claims for approval and deduction
  10. Submitted 5 active presented claims for approval/ deduction
  11. Resolved 5 claims over 200 days aged
  12. Resolve 5 claims over 300 days aged
  13. Submitted 5 Tier 2 Claims for customer payment
  14. Submitted 5 Tier 1 Claims for customer payment
  15. Update 20 LAE's and customers on all of their open claims
  16. Submit 5 produce claims for customer payment
  17. Submitted 15 repower claims
  18. Made a customer and sales aware of concerns with a claim within first week
  19. Resolved 21 claims
  20. Make a payment decision on 15 claims over 100 days aged
  21. Serenade Jesse, Chelsea, or Chamille with your favorite song
  22. No RONA's for entire week
  23. Submitted a claim for approval on first day of receiving invoice
  24. Submit 10 claims with no exposure for approval/ deduction