Cust gotwrong/damagedproductHeavydiscount(must beover 20%)Vendorout ofstockPermahold atstoreChattycustyRudyfrom850Unawareof freightcharge oncargo boxNeed byChristmas/rushdeliveryRandocust callsintohotlineStore sendsreferralwhen 5+ initem lookuptax wrongonregisterIllegiblehandwritingPaymentwithmultipletendersStore toldme itemwas alreadyorderedGift cardorderplacedWhere ismy item(asks fortracking)Storerefusesto Xfer"I justwant totry it on"Item onbackorderfromvendorSO forlast year'sproductNeedit CODNotenoughinfo onreferralCallstore-noanswer"I wouldlike to usethecoupon"Cust gotwrong/damagedproductHeavydiscount(must beover 20%)Vendorout ofstockPermahold atstoreChattycustyRudyfrom850Unawareof freightcharge oncargo boxNeed byChristmas/rushdeliveryRandocust callsintohotlineStore sendsreferralwhen 5+ initem lookuptax wrongonregisterIllegiblehandwritingPaymentwithmultipletendersStore toldme itemwas alreadyorderedGift cardorderplacedWhere ismy item(asks fortracking)Storerefusesto Xfer"I justwant totry it on"Item onbackorderfromvendorSO forlast year'sproductNeedit CODNotenoughinfo onreferralCallstore-noanswer"I wouldlike to usethecoupon"

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cust got wrong/ damaged product
  2. Heavy discount (must be over 20%)
  3. Vendor out of stock
  4. Perma hold at store
  5. Chatty custy
  6. Rudy from 850
  7. Unaware of freight charge on cargo box
  8. Need by Christmas/ rush delivery
  9. Rando cust calls into hotline
  10. Store sends referral when 5+ in item lookup
  11. tax wrong on register
  12. Illegible handwriting
  13. Payment with multiple tenders
  14. Store told me item was already ordered
  15. Gift card order placed
  16. Where is my item (asks for tracking)
  17. Store refuses to Xfer
  18. "I just want to try it on"
  19. Item on backorder from vendor
  20. SO for last year's product
  21. Need it COD
  22. Not enough info on referral
  23. Call store-no answer
  24. "I would like to use the coupon"