PA noticed adetail aboutthecustomer’sneedI saw the PAuse Teams tocommunicateregarding ajobI heard thePA beingempatheticI saw a jobthat wasrecentlyinstalledmove to PTOThe PAassisted thecustomer insigning theirPaymentDetailsI saw the PAuse Teams tocommunicateregarding ajobThe PAremoveda blocker. The PA hadto fill out theescalationform (Ultron)The PAresponded tothe customervia SMSI saw aconsult callbolt formbeing filledout.The PAused thePA NotetemplatePA explainedan acronymbefore usingitPA settimelineexpectationsI heardan angrycustomerPA neededto reachout toOperationsI saw a jobthat needsconditionalapprovalThe PAreferenced aconfluencepageThe PAreferenced aconfluencepagePA neededto reachout toSchedulingI saw aPA leavea voicemail.I saw a jobwhere thepermit wasreceived todayor yesterday.The customerasked aquestionabout TeslaInverterThe PAoffered tocall thecustomerbackI saw anunreasonablerequest froma customerPA noticed adetail aboutthecustomer’sneedI saw the PAuse Teams tocommunicateregarding ajobI heard thePA beingempatheticI saw a jobthat wasrecentlyinstalledmove to PTOThe PAassisted thecustomer insigning theirPaymentDetailsI saw the PAuse Teams tocommunicateregarding ajobThe PAremoveda blocker. The PA hadto fill out theescalationform (Ultron)The PAresponded tothe customervia SMSI saw aconsult callbolt formbeing filledout.The PAused thePA NotetemplatePA explainedan acronymbefore usingitPA settimelineexpectationsI heardan angrycustomerPA neededto reachout toOperationsI saw a jobthat needsconditionalapprovalThe PAreferenced aconfluencepageThe PAreferenced aconfluencepagePA neededto reachout toSchedulingI saw aPA leavea voicemail.I saw a jobwhere thepermit wasreceived todayor yesterday.The customerasked aquestionabout TeslaInverterThe PAoffered tocall thecustomerbackI saw anunreasonablerequest froma customer

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PA noticed a detail about the customer’s need
  2. I saw the PA use Teams to communicate regarding a job
  3. I heard the PA being empathetic
  4. I saw a job that was recently installed move to PTO
  5. The PA assisted the customer in signing their Payment Details
  6. I saw the PA use Teams to communicate regarding a job
  7. The PA removed a blocker.
  8. The PA had to fill out the escalation form (Ultron)
  9. The PA responded to the customer via SMS
  10. I saw a consult call bolt form being filled out.
  11. The PA used the PA Note template
  12. PA explained an acronym before using it
  13. PA set timeline expectations
  14. I heard an angry customer
  15. PA needed to reach out to Operations
  16. I saw a job that needs conditional approval
  17. The PA referenced a confluence page
  18. The PA referenced a confluence page
  19. PA needed to reach out to Scheduling
  20. I saw a PA leave a voice mail.
  21. I saw a job where the permit was received today or yesterday.
  22. The customer asked a question about Tesla Inverter
  23. The PA offered to call the customer back
  24. I saw an unreasonable request from a customer