The PA hadto fill out theescalationform (Ultron)I heardan angrycustomerPA noticed adetail aboutthecustomer’sneedThe PAremoveda blocker. PA neededto reachout toOperationsThe PAoffered tocall thecustomerbackI heard thePA beingempatheticI saw a jobwhere thepermit wasreceived todayor yesterday.I saw a jobthat wasrecentlyinstalledmove to PTOI saw the PAuse Teams tocommunicateregarding ajobThe PAresponded tothe customervia SMSThe customerasked aquestionabout TeslaInverterI saw aconsult callbolt formbeing filledout.PA neededto reachout toSchedulingPA explainedan acronymbefore usingitI saw anunreasonablerequest froma customerI saw the PAuse Teams tocommunicateregarding ajobI saw aPA leavea voicemail.I saw a jobthat needsconditionalapprovalThe PAused thePA NotetemplateThe PAassisted thecustomer insigning theirPaymentDetailsPA settimelineexpectationsThe PAreferenced aconfluencepageThe PAreferenced aconfluencepageThe PA hadto fill out theescalationform (Ultron)I heardan angrycustomerPA noticed adetail aboutthecustomer’sneedThe PAremoveda blocker. PA neededto reachout toOperationsThe PAoffered tocall thecustomerbackI heard thePA beingempatheticI saw a jobwhere thepermit wasreceived todayor yesterday.I saw a jobthat wasrecentlyinstalledmove to PTOI saw the PAuse Teams tocommunicateregarding ajobThe PAresponded tothe customervia SMSThe customerasked aquestionabout TeslaInverterI saw aconsult callbolt formbeing filledout.PA neededto reachout toSchedulingPA explainedan acronymbefore usingitI saw anunreasonablerequest froma customerI saw the PAuse Teams tocommunicateregarding ajobI saw aPA leavea voicemail.I saw a jobthat needsconditionalapprovalThe PAused thePA NotetemplateThe PAassisted thecustomer insigning theirPaymentDetailsPA settimelineexpectationsThe PAreferenced aconfluencepageThe PAreferenced aconfluencepage

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The PA had to fill out the escalation form (Ultron)
  2. I heard an angry customer
  3. PA noticed a detail about the customer’s need
  4. The PA removed a blocker.
  5. PA needed to reach out to Operations
  6. The PA offered to call the customer back
  7. I heard the PA being empathetic
  8. I saw a job where the permit was received today or yesterday.
  9. I saw a job that was recently installed move to PTO
  10. I saw the PA use Teams to communicate regarding a job
  11. The PA responded to the customer via SMS
  12. The customer asked a question about Tesla Inverter
  13. I saw a consult call bolt form being filled out.
  14. PA needed to reach out to Scheduling
  15. PA explained an acronym before using it
  16. I saw an unreasonable request from a customer
  17. I saw the PA use Teams to communicate regarding a job
  18. I saw a PA leave a voice mail.
  19. I saw a job that needs conditional approval
  20. The PA used the PA Note template
  21. The PA assisted the customer in signing their Payment Details
  22. PA set timeline expectations
  23. The PA referenced a confluence page
  24. The PA referenced a confluence page